The Business of Healthcare Podcast

Center for Healthcare Leadership and Management

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In their own words

The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.

As heard by us

Based on 6 episodes we listened to · September 2026

It makes healthcare management legible by tracing how payment, governance, technology, and workforce decisions shape what organizations can actually change.

The Business of Healthcare Podcast follows the money, authority, and incentives shaping care. Professor Daniel Carnuta and Dr. Bob Kaiser lead guest conversations that connect payment models, hospital operations, workforce decisions, and technology adoption to their consequences…

Read our full review in PlayNext →

Why you'd press play

Five chickens for an appendectomy might be your way into asking what healthcare payments reward.

Press play if you want

  • to hear Daniel Carnuta question why value-based payment keeps running into fee-for-service incentives
  • to see a bedside nurse's good idea meet the question of who will pay for it
Read the full recommendation in PlayNext →

Talks about

Best episodes of The Business of Healthcare Podcast

Short reviews from the PlayNext desk, based on the episodes we processed.

The Nurse's Essential Place in the Healthcare Ecosystem

Nursing is framed as healthcare's human hinge, from bedside contact to team coordination.

The piece treats nursing as a connective part of healthcare, with the first point of contact, the practical bridge for patient needs, and a role that helps coordinate care across the team.

Examining the Change Healthcare Cyberattack

A grounded look at how one cyberattack can jam healthcare cash flow and operations.

The episode frames the Change Healthcare cyberattack as a business continuity problem first and a headline second. It traces how a broken claims pipeline can move quickly through UnitedHealthcare, Optum, and providers, creating cash flow strain, manual work, and operational…

A Year in Healthcare: Hard Truths, New Hope

A practical look at staffing pressure, aging demographics, and why reading the policy still matters.

This episode treats healthcare as a practical business story, with producer Jimmy Markham helping steer attention toward staffing pressure, the aging baby boom population, and the mismatch between what systems need and what they can supply.

Consumerizing Healthcare — The CRM Revolution

Healthcare is treated as a service problem and a compliance problem, with HIPAA framed as something to design around.

The episode treats healthcare less like a narrow clinical workflow and more like a service system, where self-service, CRM tools, and care-team collaboration all have to fit together.

Non-Clinical Careers for Physicians

A grounded look at physician career paths, compensation, and the financial literacy gaps that shape them.

The episode frames non-clinical work as a practical way for physicians to contribute across healthcare delivery, patient experience, quality improvement, and system efficiency. Dr.

AI in Healthcare Operations with Felixia Colón

AI here means forecasting growth, staffing, and where the next hospital should go.

Healthcare AI comes across here less as a chatbot story than as an operations problem: where to build, whom to staff, and how to make the numbers work.

Modernizing and Scaling Healthcare Education

A patient look at healthcare education as a scalable business, with early lift, a lull, and steady follow-through.

This episode frames healthcare education as a scaling problem, but it keeps the human patience behind the numbers. Shiv Gaglani and Bob Kaiser trace how a study tool built for 120 classmates at Hopkins grew to over 3 million registered learners, and the path feels clear rather…

National Standards for AI Governance in Healthcare with Don Taylor

AI in healthcare is framed as a governance issue with real risk and accountability stakes.

The episode treats AI in healthcare less as a shiny technology story and more as a governance problem with real operational consequences. Standards are presented as a practical way to lower legal exposure, show compliance, support the board, and protect reputation.

Podcasts like The Business of Healthcare Podcast

Episodes

  1. 1

    Non-Clinical Careers for Physicians

    Hidden gem

    Dr.

    ·37m·2 clips
  2. 2

    Transforming the Nursing Profession

    Hidden gem

    Rebecca Love says nursing was rolled into hospital room rates in the 1930s, which hid its value and helped trigger a major shortage.

    ·39m·2 clips
  3. 3

    The Business of Healthcare Podcast, Episode 123: Medicare Advantage: The Collision of Medicare and Managed Care

    Hidden gem

    Medicare Advantage is framed here as the collision of Medicare and managed care, with Daniel Carnuta opening on providers dropping plans and plans pulling out of markets.

    ·37m·2 clips
  4. 4

    Independent Physician Practices—Today's Emerging Models

    Hidden gem

    The episode looks at why physicians need to understand the economics behind the care they deliver.

    ·42m·2 clips
  5. 5

    Physicians with Business Acumen

    Britt Barrett, healthcare leadership expert and former hospital president, discusses the structural transformation of U.S.

    ·27m·1 clip
  6. 6

    A Year in Healthcare: Hard Truths, New Hope

    Hidden gem

    The Business of Healthcare podcast features host Professor Daniel Carnuta and producer Jimmy Markham examining 2025 healthcare challenges through AI and implementation lenses.

    ·36m·1 clip
  7. 7

    The Business of Healthcare Podcast, Episode 114: Benjamin Fee on Hospital Pricing Transparency

    Dr.

    ·35m·1 clip
  8. 8

    Digital-First Healthcare with Dr. Ali Parsa

    Dr.

    ·38m·2 clips
  9. 9

    AI in Healthcare Operations with Felixia Colón

    The episode looks at artificial intelligence in healthcare delivery from a provider’s side.

    ·38m·2 clips
  10. 10

    Alternative Health Plans: Do You Know the Risk?

    Hidden gem

    The Business of Healthcare Podcast episode "Alternative Health Plans: Do You Know the Risk?" has Daniel Carnuta talking with Becky Greenfield of Wolf Pinkavage Law Firm about plans that look like insurance but may not be licensed insurance at all.

    ·29m·1 clip
  11. 11

    Examining the Change Healthcare Cyberattack

    A claims pipeline went dark.

    ·37m·10 clips
  12. 12

    Artificial intelligence in Healthcare

    Hidden gem

    Bob Kaiser opens by saying AI is often used loosely and inaccurately in healthcare, then introduces Mohamed El-Wazir, CEO of LineDance AI, to cut through the noise.

    ·36m·2 clips
  13. 13

    Hybrid Healthcare

    ·32m
  14. 14

    Sustainable Healthcare

    Hidden gem

    The Business of Healthcare Podcast episode “Sustainable Healthcare” pairs Dr.

    ·31m·2 clips
  15. 15

    The Business of Healthcare Podcast, Episode 120: The Challenges in Transitioning to Value-Based Pricing in Healthcare

    Hidden gem

    The Business of Healthcare Podcast episode 120 centers on value-based pricing in healthcare, with host Daniel Carnuta and consultant Rita Numerov comparing fee-for-service billing to outcomes-based payment.

    ·49m·3 clips
  16. 16

    National Standards for AI Governance in Healthcare with Don Taylor

    Hidden gem

    Donald Taylor, professor at UT Dallas and UT Southwestern and chairman of the Healthcare Standards Institute Board, says healthcare is already “dabbling” with AI while training, disclosure, and governance lag behind.

    ·40m·3 clips
  17. 17

    Creating Pockets of Excellence in the Healthcare Industry

    Hidden gem

    Eric Bricker traces his path from a 15-year-old NIH lab intern to emergency-room volunteer, hospital finance consultant, physician, and founder of Compass Professional Health Services.

    ·43m·2 clips
  18. 18

    Consumerizing Healthcare — The CRM Revolution

    Hidden gem

    Amit Khanna, SVP and General Manager of Health and Life Sciences at Salesforce, argues that healthcare should be treated like a customer experience, not a "monolithic industry." He says "Healthcare is broken, period," points to a $3 trillion U.S.

    ·35m·2 clips
  19. 19

    The State of AI in Revenue Cycle Management

    Hidden gem

    The Business of Healthcare Podcast episode on the state of AI in revenue cycle management centers on Daniel Carnuta's interview with David Dawson, Senior Vice President of Client Success at Conifer Health Solutions.

    ·32m·2 clips
  20. 20

    The Nurse's Essential Place in the Healthcare Ecosystem

    The episode centers nurses as the connective tissue of care.

    ·35m·2 clips
  21. 21

    The Business of Healthcare Podcast, Episode 122: Medical-Legal Partnerships

    Hidden gem

    Professor Daniel Carnuta interviews Dr.

    ·19m·1 clip
  22. 22

    Transforming 'Sick Care' to Healthcare with Wearable Technologies

    Amy McDonough, Managing Director of Google's Fitbit Health Solutions, discusses the evolution of wearable technology from a startup challenge to mainstream healthcare tool.

    ·33m·1 clip
  23. 23

    A Look Into The American College of Healthcare Executives (ACHE)

    Discussion on ai & code generation with industry expert.

    ·31m·2 clips
  24. 24

    Healing the Healers — Restoring Purpose and Leadership in Medicine

    The greatest threat to healthcare is health.

    ·31m·1 clip
  25. 25

    Centering Humans in Healthcare AI Implementation

    Hidden gem

    The episode centers on healthcare AI implementation and the friction that can come with it.

    ·37m·2 clips
  26. 26

    Modernizing and Scaling Healthcare Education

    Hidden gem

    Bob Kaiser welcomes Shiv Gaglani to talk about Osmosis and the challenge of helping clinicians and caregivers learn more effectively.

    ·34m·2 clips
  27. 27

    Cybersecurity in Healthcare

    Hidden gem

    The conversation starts with scale.

    ·34m·2 clips
  28. 28

    Employer-Focused Wellness

    Hidden gem

    The Business of Healthcare Podcast episode features Kevin Kumler, President and General Manager of Levanto, a new employer-focused wellness company launched by Baylor Scott & White Health.

    ·23m·1 clip
  29. 29

    Reimagining Nursing Through Innovation and Technology

    Hidden gem

    Teresa McDonald, Senior Vice President and Chief Nursing Officer at Duke University Health System, says Duke is trying to support new nurses in their first three years while turnover in that group is up in the 20s.

    ·29m·1 clip
  30. 30

    HEAL High School

    Traditional training pipelines are running out of room.

    ·22m
  31. 31

    Improving the Quality of Life for Persons with Physical Disabilities

    Nov 22, 2022·34m
  32. 32

    A Look at a Healthcare Innovation Hub

    Oct 27, 2022·32m
  33. 33

    Integrity-Driven Entrepreneurship

    Sep 27, 2022·31m
  34. 34

    Machines That Help Humans Understand Humans

    Aug 26, 2022·35m
  35. 35

    The Hospital-at-Home Healthcare Delivery Pathway

    Jul 22, 2022·37m
  36. 36

    Overcoming the Healthcare Klugeocracy

    Jun 28, 2022·22m
  37. 37

    Health Epidemics Related to the COVID-19 Pandemic

    May 27, 2022·32m
  38. 38

    Consolidation in the Healthcare Marketplace

    Apr 25, 2022·34m
  39. 39

    The Business of Dentistry

    Mar 31, 2022·34m
  40. 40

    A look into the Medical Waste Industry

    Feb 25, 2022·20m
  41. 41

    How a Surgery Concierge Can Help Healthcare Consumers Make Better Decisions

    Jan 28, 2022·28m
  42. 42

    A Look into a Nonprofit That Advocates for Employer Healthcare Interests

    Dec 21, 2021·31m
  43. 43

    Understanding Cash-Based Physical Therapy Businesses

    Nov 30, 2021·36m
  44. 44

    Polarity Intelligence — a Useful Skill for Healthcare Leaders

    Oct 25, 2021·28m
  45. 45

    The Role of Rural Hospitals in the U.S. Healthcare System

    Sep 27, 2021·31m
  46. 46

    A Look Into the Complex Pharmaceutical Supply Chain

    Aug 24, 2021·27m
  47. 47

    Fixing the Broken Essential Medicines Supply Chain

    Jul 29, 2021·34m
  48. 48

    Making the Leap from Fee-Based to Value-Based Care

    Jul 23, 2021·29m
  49. 49

    A Proven Roadmap to Accelerating Disease Research and Treatment Discovery

    Jun 28, 2021·30m
  50. 50

    How Employers Can Get a Return on Their Investment in Employee Healthcare Benefits

    Jun 22, 2021·32m
  51. 51

    Using Machine Learning to Gain Insight Into Medical Symptoms

    May 18, 2021·37m
  52. 52

    An Introduction to Healthcare-Related Artificial Intelligence, Machine Learning and Data Analytics

    Apr 28, 2021·34m
  53. 53

    Better Health through Data-Driven Navigation Tools

    Apr 20, 2021·30m
  54. 54

    Technology As Positive Healthcare Disruptor

    Mar 25, 2021·31m
  55. 55

    Healthcare 2.0: A Case Study

    Mar 12, 2021·34m
  56. 56

    What is Population Health?

    Feb 24, 2021·30m
  57. 57

    An Overview of Health Savings Accounts

    Jan 29, 2021·37m
  58. 58

    What Mission-Driven Valued-Based Care Looks Like

    Jan 13, 2021·34m
  59. 59

    5G Networks in Healthcare

    Dec 23, 2020·34m
  60. 60

    Healthcare from the Millennial Perspective

    Dec 10, 2020·28m
  61. 61

    The Johnny Appleseed of Healthcare Fixes

    Nov 24, 2020·35m
  62. 62

    Modernizing Clinical Trials

    Nov 16, 2020·27m
  63. 63

    Transforming the Patient Experience in the Digital Realm

    Oct 28, 2020·29m
  64. 64

    New Approaches to Kidney Care

    Oct 8, 2020·27m
  65. 65

    An Inside Look at an Organ Procurement Organization

    Sep 25, 2020·29m
  66. 66

    Fee-For-Service — The Accidental Healthcare System

    Sep 22, 2020·33m
  67. 67

    Agile in Healthcare

    Aug 26, 2020·28m
  68. 68

    Contact Tracing and Other Pandemic Data

    Aug 6, 2020·36m
  69. 69

    Brain Health

    Jul 20, 2020·37m
  70. 70

    Can Medical Debt be Abolished?

    Jun 26, 2020·27m
  71. 71

    Smart Telemedicine

    Jun 19, 2020·35m
  72. 72

    Dr. Vivian Lee Discusses Her New Book The Long Fix

    May 28, 2020·30m
  73. 73

    Transformational Leadership for Physicians

    May 12, 2020·25m
  74. 74

    Taking the Helm of a Major Pediatric Healthcare Organization

    Apr 29, 2020·30m
  75. 75

    The Impact of COVID-19 on Healthcare Revenue Cycles

    Apr 22, 2020·22m
  76. 76

    Telemedicine during the COVID-19 Pandemic

    Apr 15, 2020·30m
  77. 77

    Hospitals Are Community Pillars During Pandemic

    Apr 8, 2020·27m
  78. 78

    Forget Business as Usual — a Hospital Adapts to COVID-19

    Apr 1, 2020·19m
  79. 79

    The Business of Healthcare Podcast Pivots to the Pandemic

    Mar 27, 2020·7m
  80. 80

    An Interview with Dr. Pat Basu, CEO of Cancer Treatment Centers of America

    Mar 23, 2020·23m
  81. 81

    Artificial Intelligence for Healthcare

    Mar 12, 2020·25m
  82. 82

    How Will Gene Therapy and Editing Affect the Healthcare Industry?

    Feb 25, 2020·26m
  83. 83

    The Promise of Health Hubs

    Feb 7, 2020·26m
  84. 84

    Health as the North Star, with Don Taylor

    Jan 17, 2020·26m
  85. 85

    Digital Transformation in Healthcare — What to Expect in 2020 and Beyond

    Dec 23, 2019·30m
  86. 86

    The Tensions in the Current Healthcare Coverage Landscape

    Dec 9, 2019·30m
  87. 87

    Healthcare Reform through a Financial Lens

    Nov 25, 2019·28m
  88. 88

    Artificial Intelligence and Machine Learning for Healthcare

    Nov 11, 2019·25m
  89. 89

    The Various Flavors of Medicare for All

    Oct 23, 2019·27m
  90. 90

    Digitally Connecting RNs with Healthcare Facilities

    Oct 8, 2019·28m
  91. 91

    Heroes to Healthcare

    Sep 25, 2019·27m
  92. 92

    Dr. Marty Makary Discusses His Plan to Fix Healthcare

    Sep 10, 2019·25m
  93. 93

    Filling Medical Staffing Gaps

    Aug 23, 2019·24m
  94. 94

    The Age of Healthcare Consumerism

    Aug 12, 2019·26m
  95. 95

    Hemp Farmer Jim Pollock and the Rise of CBD Oil

    Jul 30, 2019·24m
  96. 96

    The Impact of Medical Interpretation on Healthcare

    Jul 12, 2019·27m
  97. 97

    How Charities Help Patients Pay for Out-of-Pocket Prescription Costs

    Jun 27, 2019·22m
  98. 98

    Aligning Financial Incentives with Quality Incentives

    Jun 11, 2019·26m
  99. 99

    Company Offers Fresh Way to Do Healthcare Benefits

    May 24, 2019·25m
  100. 100

    Business-Savvy Nurses

    May 7, 2019·21m