Privacy Policy

What we collect

Data that stays on your device

Your taste profile — the categories you lean toward, shows you've saved to your shelf, clips you've swiped on, and where you left off — is stored in your browser (localStorage and sessionStorage). It isn't tied to your name or email, and clearing your browser data removes it. Personalization happens against this local profile.

Data we receive on our servers

• Standard web logs. Like nearly every website, our hosting infrastructure records requests: IP address, browser type, pages requested, and timestamps. We use these to operate and secure the service.
• Playback telemetry. When audio fails or stalls, the player reports it (which clip, what kind of failure) so we can find and fix broken audio. This is first-party, technical, and not used for advertising.
• Listening telemetry. To understand how the player is used, it reports which clips were shown, whether audio started, roughly how long it played, and whether you skipped or saved, under a random identifier that resets after 30 minutes of inactivity and at least once a day. It is not linked to your account or to any advertising identifier, and it is deleted within 30 days.
• Account data, if you create one. Where accounts are offered, we store your email address and sign-in details, plus the data needed to sync things like your saved shows.

Cookies

We use a small number of functional cookies — for example, remembering that your feed has been personalized or that you're signed in. We don't use advertising cookies or third-party tracking pixels.

How we use data

• to run the service and stream the clips you ask for;
• to personalize your feed (mostly on your device, as above);
• to find and fix problems, like clips that won't load;
• to protect the service from abuse; and
• to understand, in aggregate, how PlayNext is used.

We don't sell personal information, and we don't share it with advertisers.

Audio playback and publishers

Episode audio streams from each podcast publisher's own hosting, sometimes routed through our streaming infrastructure for reliability. When it's routed through us, the publisher's servers see requests from our infrastructure rather than from your device; either way, publishers receive playback activity in line with how podcast hosting normally works. Publishers and their hosting providers have their own privacy policies.

Who we share data with

Service providers that run our infrastructure — website hosting (Vercel), database (Supabase), and content delivery (Cloudflare) — process data on our behalf. Beyond that, we disclose data only if the law requires it or to protect the service and its users.

Retention

Server logs and playback telemetry are kept only as long as needed for operations and debugging. Listening telemetry is deleted within 30 days. Local data on your device stays until you clear it. Account data is kept while your account exists.

Your choices and rights

• You can use PlayNext without an account, and you can clear your local taste profile at any time through your browser settings.
• You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] with the subject "Privacy".

PlayNext is operated by PlayNext Media Inc., a British Columbia corporation (incorporation number BC1601748) based in Victoria, British Columbia, Canada. PlayNext Media Inc. is the organization responsible for the personal information described here, and handles it in accordance with Canada's PIPEDA. If you are in a region with additional privacy rights (such as the EU/UK or California), we honour access, correction, and deletion requests in the same way — write to the address above.

International transfers

Our infrastructure providers run servers in the United States and other regions, so data may be processed outside the country you live in.

Children

PlayNext is for people 16 and older. We don't knowingly collect personal information from anyone under 16; if you believe someone under 16 has given us theirs, email [email protected] and we'll delete it.

Changes and contact

If this policy changes, we'll update the date at the top of the page and make significant changes visible on the site. Privacy questions of any kind: [email protected]. For what we do more generally, see About PlayNext.

PlayNext Media Inc.
PO Box 56007, Victoria RPO Admiral Walk
Victoria, BC V9A 7P4, Canada