
PM Collective - The ART of property management
230 episodes listed below
Practical property management with a human edge.
The gist
PM Collective treats property management as both a business discipline and a human job. Episodes move between staffing decisions, investor audits, onboarding tools, marketing, energy efficiency, breathwork, and the confidence to admit when an answer needs checking.
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About PM Collective - The ART of property management
PM Collective is built around the lived work of property management. It treats the industry as a place where business systems, client expectations, personal resilience, and professional confidence all collide. The conversations are specific to real estate offices rather than generic entrepreneurship. That specificity gives the show its usefulness. Episodes cover the changing investor landscape, including how the role has moved beyond collecting rent and arranging maintenance. They also examine the practical choices agency owners face when a team is overstaffed, under-supported, or unsure where to invest next. The show is comfortable naming hard options. Growth is one possible answer; redundancy can be another. That blunt practicality sits beside a strong interest in care, community, and training. Episodes point to Coffee Conversations around Australia, the PMC Learning Lab, and PMC Audio Summit material as part of a broader professional network. Guests and speakers bring in adjacent expertise, from energy efficiency and better homes to onboarding products, social media services, trust, NLP, breathwork, and human design. The pacing is conversational and informal. The content is still work-focused. A recurring theme is that property managers do not need to know every answer immediately, but they do need better tools, better questions, and a healthier relationship with pressure. Another theme is future readiness: knowing what products, audits, and services exist before the next operational pain point arrives. PM Collective is not only about tactics. It is also about helping property professionals feel recognised as skilled people doing complex public-facing work. The show suits listeners who want concrete industry examples with a human lens. It is especially relevant to Australian property managers, principals, BDMs, and agency teams navigating growth, staffing, client communication, training, and burnout risk.
Made for: For Australian property managers, agency owners, BDMs, and real estate teams who want industry-specific ideas for operations, communication, training, and resilience.
What sets it apart: The show combines practical agency problem-solving with wellbeing and professional identity, moving comfortably from investor audits and onboarding tools to breathwork, trust, and mindset.
In their own words
The ART of property management with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. She creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.
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Episodes
- 1
Legacy in Transition
·36m - 2
You Already Breathe, You’re Just Doing It Wrong - Emotional Resilience in Property Management
·40m - 3
Doing it with fear and showing up every day
·36m - 4
Follow-Up That Wins Business
·16m - 5
What Happens When You Treat Turnovers As A Process, Not A Fight
·41m - 6
Why Property Managers May Evolve Into Account Managers Focused On Service And Growth
·41m - 7
REPLAY PMC AUDIO SUMMIT 2025 / Be your own accountability partner by Corinne Forsyth
·13m - 8
The Borderless BDM
·27m - 9
How Property Managers Create Freedom With Boutique Models
·55m - 10
The Confidence to Be Visible
·42m - 11
Onboarding, Upgraded
·33m - 12
When Should You Hire an Operations Manager? One Agency's Journey
·40m - 13
Fee Schedules Reimagined: How to Maintain Income While Meeting Market Demands
·19m - 14
Finding Peace in Business Success
·16m - 15
Hidden Risks in Property Maintenance
·50m - 16
Incentivizing Property Managers: Creative Approaches to KPIs and Bonuses
·17m - 17
Energy Efficiency: The New Frontier in Property Management
·47m - 18
Building a Year of Evidence for Award Success
·14m - 19
Seamless Handover: Optimising the BDM–PM Workflow
·27m - 20
Don't Sweat the Small Stuff: How I Built a Successful Business Without the Roller Coaster
·22m - 21
Matching Tasks to Your Battery Level: The Secret to a More Productive Day
·9m - 22
Breaking Free from Controlling Behaviors in Real Estate Business
·43m - 23
Sustainable Growth In Property Management
·46m - 24
REPLAY PMC AUDIO SUMMIT 2025 / Trust Is the New KPI: Delivering on What You Say You’ll Do by Hayley Mitchell
·15m - 25
Thriving in the property management with your human design
·1h 2m - 26
Temping, Leave Cover & After Hour Mobiles
·40m - 27
Daily Habits Beat Big Goals
·12m - 28
Onboarding That Actually Works
·25m - 29
Training Plans and Relationship Building
·30m - 30
Relationships Beat Fees When Trust Leads
·30m - 31
Building a Psychologically Safe Workplace
·47m - 32
How to leverage off an Investor Education event
·29m - 33
Chats with an Operations Manager on getting the Tech Stack right.
·29m - 34
Why Is Your Tenant's Shower Grouting Deteriorating Faster Than Yours at Home?
·42m - 35
What if Your Team's Success Depends on Understanding Menopause?
·58m - 36
Creating Value Through Maintenance Education - Plumbing
·45m - 37
Tracking Compliance with Properteasy
·41m - 38
Creating Value Through Maintenance Education - Air conditioning
·42m - 39
Investor Profiles: Tailoring Your Communication
·11m - 40
The Art of High-Touch Property Management
·57m - 41
Wellness Hacks for Real Estate Professionals
·49m - 42
Podcasting for Business Growth
·39m - 43
Breaking Into BDM
·22m - 44
Career Leaps and New Beginnings
·35m - 45
The anti-advice that we want to vent about
·41m - 46
Why being 'social' on social media is the best thing you can be doing
·45m - 47
Why A Portfolio Audit Beats Guesswork Every Time
·29m - 48
There is always TWO solutions to every problem
Ashleigh Goodchild discusses the principle that every business problem has two polar opposite solutions, using examples like overstaffing to illustrate choices between growth and redundancy.
·11m·1 clip - 49
Managing the new age investor
Ashleigh Goodchild discusses the evolution of property management, highlighting changes in the investor model over the past 20 years and introducing new initiatives like the PMC Learning Lab and annual investor audit to help professionals adapt.
·15m·1 clip - 50
Top 3 things to consider before saying yes to the next conference
Ashleigh Goodchild discusses three essential considerations for property managers before attending conferences, focusing on goal alignment, networking value, and personal growth strategies.
·10m·1 clip - 51
When Your Business Outgrows You
Apr 12, 2026·20m - 52
From Property Manager to Business Owner
Apr 5, 2026·29m - 53
The Most Underrated Role in Your Property Management Business
Mar 16, 2025·8m - 54
Tech Moves, Real Estate Crawls
Mar 9, 2025·26m - 55
Part 3: Creating capacity in your property management department - Location, Tech & Offshore
Mar 3, 2025·16m - 56
Part 2: Creating Capacity Without Sacrificing Service Quality
Feb 23, 2025·19m - 57
Part 1: Your first steps to enhancing team capacity in your business
Feb 16, 2025·19m - 58
Career Alignment in Property Management
Feb 10, 2025·37m - 59
Part 2: Promoting change and connection in the real estate and DV community
Feb 2, 2025·28m - 60
Part 1: Promoting change and connection in the real estate and DV community
Jan 22, 2025·28m - 61
Working with Purpose in Property Management
Jan 15, 2025·29m - 62
Why you are not achieving your professional and personal goals.
Jan 5, 2025·16m - 63
5 Ways Property Managers can stand out in 2025
Dec 29, 2024·11m - 64
12 week accountability check in with Skye Taylor. Did she meet her goals?
Dec 9, 2024·37m - 65
Balancing client needs and budget constraints in property management
Dec 1, 2024·28m - 66
Are Property Managers Doing Enough to Ensure Contractor Safety?
Nov 24, 2024·30m - 67
Growth opportunities for scaling your business
Nov 17, 2024·39m - 68
The Power of Personalized Service in Real Estate
Nov 10, 2024·22m - 69
Agency Structure, Growth & Scale
Nov 3, 2024·30m - 70
Can larger agencies still offer a personal service?
Oct 27, 2024·29m - 71
Why you should be on Linkedin
Oct 20, 2024·13m - 72
What are my 4 non negotiables when starting a rent roll
Oct 14, 2024·10m - 73
Its not a people problem, it’s a leader problem
Sep 29, 2024·1h 4m - 74
Secrets to Achieving 0% Rent Arrears with Expert Strategies
Sep 22, 2024·29m - 75
Key Strategies for Building a Thriving Real Estate Brand
Sep 15, 2024·1h 14m - 76
Innovative Team-Building Strategies for Hybrid Work
Sep 8, 2024·36m - 77
Bronwyn Evans on Adapting to Legislative Changes in Real Estate in QLD
Sep 1, 2024·32m - 78
Expert Tips to Combat Burnout in Property Management
Aug 25, 2024·31m - 79
Strengthening Client Relations for Investment Success
Aug 19, 2024·38m - 80
SPOTLIGHT EPISODE BY SHANNON WELCH: Practical Tips for Managing Stress in Property Management
Aug 11, 2024·45m - 81
Win your worth secrets with Darren Hunter
Aug 4, 2024·45m - 82
Boost Your Property Management Business with Value-Added Services
Jul 28, 2024·11m - 83
Kenslee from Inspection Express on the Future of Property Inspection Reports using AI features
Jul 21, 2024·27m - 84
Keeping Your Business Steady Amidst Staffing Changes
Jul 14, 2024·8m - 85
This wasn't meant to be a Property Me podcast! with Simone Fogarty
Jul 7, 2024·48m - 86
Is our real estate culture changing with Buyers Agents?
Jun 30, 2024·41m - 87
Know your worth with Giselda Accinelli
Jun 23, 2024·46m - 88
SPOTLIGHT EPISODE BY SHANNON WELCH: Enhancing Property Management with Anthony's Insights on Sensor Technology
Jun 16, 2024·29m - 89
Comparing Unique Property Challenges in Victoria
Jun 10, 2024·46m - 90
Motivational highlights from AREC 2024, and honest feedback where the speakers fell flat
Jun 2, 2024·1h 2m - 91
Ethical Recognition when applying for Industry Awards with Tameka Smith
May 20, 2024·39m - 92
Best Practices in your property management team with Kasey Lawrence The Rental Network
May 6, 2024·31m - 93
The Intricacies of Strata Management Explained by Aidan Gorjy
Apr 28, 2024·31m - 94
Identifying Toxic Attitudes and Bad Behaviour in your team and what to do about it
Apr 21, 2024·49m - 95
Navigating Real Estate Sales with a Property Management Background
Apr 14, 2024·23m - 96
Talisha Buttsworth's journey in relationship building
Apr 8, 2024·49m - 97
Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention
Mar 17, 2024·35m - 98
Practical Tips for educating your landlords on Tax Depreciation
Mar 3, 2024·22m - 99
Online communities and engagement for new business and maintaining relationships
Feb 25, 2024·42m - 100
Get to know Ashleigh Goodchild her entrepreneurial mind
Feb 18, 2024·35m - 101
Crafting a Distinctive Brand in Property Management
Feb 11, 2024·41m - 102
Strategic insights with managing new business and leasing seamlessly
Feb 4, 2024·35m - 103
First moves when starting a property management department from scratch
Jan 28, 2024·35m - 104
Scaling to Success: Rebecca Halton's Expert Insights on Property Management Growth and Rent Roll Acquisitions
Jan 21, 2024·30m - 105
Stop being a transactional property manager and start building a network and value for your clients
Jan 14, 2024·40m - 106
3 Things that high performing BDMs and Business Owners do to be efficient
Jan 7, 2024·13m - 107
Confident Communication: The Role of Voice Coaching in Property Management
Dec 17, 2023·41m - 108
BDM Strategies - Past, Present & Future with James De Jesus
Dec 10, 2023·32m - 109
Exploring the history and future of inspections with Kenslee Oxley
Nov 26, 2023·44m - 110
How outsourcing reduces property management stress
Nov 21, 2023·24m - 111
YouTube Basics to get started for Property Managers
Nov 5, 2023·8m - 112
Podcasting for Property Managers: Expert Tips, Marketing Strategies, and Batch Recording Secrets
Oct 22, 2023·23m - 113
How I plan to increase my leads and scale my property management business in the next 6 months
Oct 8, 2023·9m - 114
How can virtual assistants revolutionize property management?
Oct 1, 2023·31m - 115
Kasey's ideal powerhouse team: specialized roles and dedicated support
Sep 17, 2023·28m - 116
Ella Stratton shares the most valuable lessons about virtual assistants
Sep 10, 2023·40m - 117
Why Networking in Property Management is one of the most important things to do
Sep 3, 2023·25m - 118
Unveiling the secrets to successful staff training and onboarding
Aug 27, 2023·51m - 119
From Zero to Hero: How Katie Johnson Built a Thriving Property Management Agency
Aug 20, 2023·50m - 120
Thinking One Step Ahead: Strategies for Success in the Real Estate Business
Aug 13, 2023·40m - 121
The Most Effective Strategies for Building Video Confidence
Aug 6, 2023·37m - 122
From Chaos to Control: Tackling Overwhelm in Property Management.
Jul 30, 2023·38m - 123
The most effective strategies for empowering business development managers in property management.
Jul 23, 2023·40m - 124
Mastering Large-Scale Property Management Teams with Alicia Leckey
Jul 16, 2023·31m - 125
Getting tenant selection right from the start
Jul 9, 2023·30m - 126
Controlling Quality Clients in Property Management
Jul 2, 2023·41m - 127
Important marketing lessons from a Top 0.5% OnlyFans Creator and a Property Management Expert
Jun 25, 2023·32m - 128
8 reasons you should say no to new business with Darren Hunter
Jun 21, 2023·55m - 129
Mastering the Multi-Generational Workplace: Embracing Diversity and Adapting to Change
Jun 11, 2023·30m - 130
Maximizing Efficiency in Property Management: Adopting a Business Owner Mindset with Joe Shannon
Jun 5, 2023·39m - 131
Why this landlord decided to privately manage her investment
May 29, 2023·33m - 132
Get Ahead of the Game: The Top BDM Tech Stack Revealed
May 18, 2023·11m - 133
Relocation Agents: Why property managers should use them more
May 7, 2023·31m - 134
From Ordinary to Extraordinary: The Art of Property Management
Apr 30, 2023·33m - 135
How to Build a Profitable Rent Roll with Buyer's Agents
Apr 23, 2023·47m - 136
Building a Strong Team: Diverse Perspectives and Trainees
Apr 16, 2023·34m - 137
Taking the leap to start your own agency
Apr 9, 2023·37m - 138
Where did we go wrong as an industry?
Apr 2, 2023·39m - 139
The BDM Handover
Mar 25, 2023·10m - 140
Thinking of starting a podcast?
Mar 6, 2023·12m - 141
Building your online profile
Mar 1, 2023·20m - 142
First year as a BDM
Dec 18, 2022·33m - 143
Bridging the Gap with a Multi Generational Workplace
Nov 27, 2022·11m - 144
Customer Service Magic
Oct 30, 2022·52m - 145
Managing Emotions
Oct 23, 2022·27m - 146
Celebrating Success
Oct 16, 2022·29m - 147
Healthy Conversations
Oct 2, 2022·47m - 148
A Different Way of Doing Routine Inspections
Sep 25, 2022·21m - 149
Tenant Advocate POV
Sep 18, 2022·38m - 150
Is Now the Right Time to Change Our Legislation?
Sep 11, 2022·47m - 151
From 216 to 1100 Properties: How Automation Transformed Rent Choice
Sep 4, 2022·39m - 152
Is There Such Thing as a Clean Portfolio?
Aug 28, 2022·31m - 153
Teams Working Together
Aug 21, 2022·46m - 154
How to Have a Paperless Office
Aug 14, 2022·46m - 155
Jordan Dinga - Three Tips on How to Work Better with a Strata Manager
Aug 7, 2022·35m - 156
Rebecca Halton - The Awkward Conversation About Payrises
Aug 2, 2022·41m - 157
How people Actually “Fall” into Property Management Careers
Jul 24, 2022·33m - 158
Raising the Bar in Property Management
Jul 3, 2022·28m - 159
A Business Built on Acquisitions
Jun 26, 2022·33m - 160
How to be a Property Manager and Sales Rep
Jun 19, 2022·19m - 161
Marketing for BDM's, What is Working and New Trends to Consider
Jun 12, 2022·46m - 162
How to use a Virtual Assistant with Lisa Grey from Affordable Staff
Jun 5, 2022·27m - 163
Property Management to Sales - Adam Scott EDISON PROPERTY
May 29, 2022·26m - 164
Career Options After Being a Property Manager with Kiera Cross from IRE
May 22, 2022·30m - 165
Don't Market to New Landlords for New Business with Stephanie Reid from Rental Management Australia
May 15, 2022·30m - 166
Commercial vs Residential Management with Andrew Russell from Mark Hay Realty Group
May 8, 2022·24m - 167
Property Me vs. Property Tree with Lauren Burton from Ray White Applecross
May 1, 2022·37m - 168
The Customer Service Experience with Kaylee Ferguson from The Property Exchange
Apr 24, 2022·33m - 169
Office Banter with Lachlan Turner
Apr 10, 2022·28m - 170
Rookie Mistakes
Apr 3, 2022·40m - 171
Finding Strategy and Support Within Your Business
Mar 27, 2022·32m - 172
Creating Trust Between Sales and Property Management
Mar 20, 2022·32m - 173
How Being Consciously Present can Improve Your Professional Life
Mar 13, 2022·39m - 174
Understanding Tax Depreciation with Kristian Jeromson
Mar 6, 2022·22m - 175
The Role of a Mentor and why we Should Connect More With Each Other with Michelle Ralph
Feb 27, 2022·35m - 176
The independent life of a property manager with Coronis with Sara Young
Feb 20, 2022·36m - 177
Building a Brand and Team on Energy with Mark Hay
Feb 13, 2022·20m - 178
Hybrid Positions with Alan Baxendale
Feb 6, 2022·27m - 179
Key management and the future of it with Cam Ewers
Jan 30, 2022·48m - 180
Managing your teams Covid vaccine status
Jan 23, 2022·36m - 181
Why first impression are important with Alba Gomez
Jan 16, 2022·27m - 182
The Accountability Factor: How Coaching Can Help You Succeed
Jan 8, 2022·38m - 183
The New Hustle and why burnout is real with Corrine Forsyth
Dec 23, 2021·33m - 184
Being thrown in the deep end with Beau Geerlings
Dec 1, 2021·22m - 185
How to argue productively with Michelle Rigg
Nov 9, 2021·21m - 186
How Stress Gave Me a Heart Condition - Conversation with Kylie Walker
Nov 1, 2021·26m - 187
Staying in Touch While on Maternity Leave - with Kenslee Oxley
Oct 10, 2021·30m - 188
Banter with a Department Manager - With Sam Riley
Oct 3, 2021·34m - 189
Getting clear with your values - Hermione Gardener
Sep 26, 2021·36m - 190
BDM Banter - With Kelly Johnson
Sep 19, 2021·39m - 191
Disconnecting as a Property Manager - With Hannah Welburn
Sep 12, 2021·30m - 192
Is self doubt stopping you being promoted? - With Jayde Stuart
Sep 5, 2021·27m - 193
When You Should Use a Temp Property Manager - With Hayley Ripper
Aug 29, 2021·22m - 194
Linkedin: The 3 C's to Get Started - With Jo Saunders
Aug 22, 2021·53m - 195
How to be a Happy Property Manager with Michelle Rigg
Aug 15, 2021·15m - 196
That Property Mum - Kylie Walker
Aug 8, 2021·32m - 197
Marketing For Your Ideal Client with Kylie Walker
Aug 8, 2021·26m - 198
Kristen Porter - O'No Legal - The Legal side of Electronic Direct Mail
Aug 1, 2021·26m - 199
Building a Reputation - Janine Leafe
Jul 26, 2021·51m - 200
Property Manager of the Year
Jul 18, 2021·21m - 201
Product Review - Tenant Options
Jul 4, 2021·25m - 202
Google Reviews, how to get them and how to use them
Jun 27, 2021·21m - 203
How to Get Started on TikTok
Jun 20, 2021·20m - 204
Structured Management & Random Leadership
Jun 7, 2021·24m - 205
A business will never outgrow the energy of the leader
Jun 1, 2021·55m - 206
Award winning prospecting
May 24, 2021·53m - 207
Tips for success with Dubai Realtor Alessia Sheglova
May 17, 2021·25m - 208
How we use warm prospecting to BDM
May 11, 2021·48m - 209
The struggle with allowing property managers to work from home
Apr 29, 2021·46m - 210
Leadership and changing directions
Apr 23, 2021·46m - 211
Property management and Mum-life Management
Apr 10, 2021·44m - 212
A sexist conversation on why we lack males in the property management industry!
Apr 4, 2021·33m - 213
Planning your ideal week
Mar 21, 2021·53m - 214
When I grow up I want to be a property manager!
Mar 9, 2021·25m - 215
How can a property manager improve their relationship with a contractor ?
Jan 24, 2021·27m - 216
What can you do now to prepare your rent roll for sale in the future ?
Jan 11, 2021·52m - 217
Real estate traineeships and CPD's for 2021
Dec 27, 2020·22m - 218
Do frustrations between property managers and strata managers exist ?
Dec 10, 2020·1h 4m - 219
Flexible work arrangements and working mums
Dec 1, 2020·19m - 220
Automation in property management - the good the bad the ugly
Nov 26, 2020·21m - 221
Could outsourcing in property management be putting us out of a job ?
Nov 11, 2020·21m - 222
Rent roll growth and the BDM handover
Sep 20, 2020·29m - 223
What is your property management style ? POD or TASK
Sep 9, 2020·31m - 224
How to deal with a sales focused agency owner
Sep 9, 2020·38m - 225
How to use Instagram for your personal branding
Aug 3, 2020·26m - 226
Recruitment in property management
Jul 9, 2020·20m - 227
Is a property manager role 9 - 5 or lifestyle ??
Jun 21, 2020·22m - 228
COVID and changes to property management
Jun 21, 2020·13m - 229
Staff culture in real estate
Jun 20, 2020·24m - 230
What burns your fire ?
Jun 6, 2020·19m