Value Coffee Talk

Genius Drive

110 episodes listed below

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B2B value, made operational.

The gist

Value Coffee Talk brings sales, value, customer success, and solution engineering conversations into operational focus. Guests translate big ideas like outcome selling, transparent negotiation, demos, AI, and post-sales realization into tactics teams can actually use.

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About Value Coffee Talk

Value Coffee Talk is a focused show for people who work at the hard edge of B2B value. It is not about sales charisma in the abstract. It is about proving why a buyer should care, how a seller should frame the case, and what has to happen after purchase for promised value to become realized value. The conversations are brisk and practical. Guests bring frameworks from sales performance, solution engineering, customer success, value consulting, negotiation, finance, and analyst work. The show often starts with a business problem that teams recognize immediately: demos that turn into product tours, discounts that appear without tradeoffs, customer reviews that get stuck in operational metrics, or founders working through constrained priorities. From there, it pushes toward a usable answer. A pre-sales episode argues for demos that begin with discovery and stay connected to the customer's future state. A post-sales episode looks at instrumentation, internal insight layers, customer success enablement, and storytelling around realized outcomes. A negotiation conversation reframes price pressure around four levers: volume, payment timing, commitment length, and deal predictability. Another episode looks at selling into early-stage e-commerce and CPG companies, where small teams need clarity on constraints, ROI, and the work they are actually equipped to execute. The show also tracks larger shifts, including value-led growth, the outcome economy, AI's effect on sales excellence, and the continued importance of trust and human judgment. Its strongest moments come when abstract go-to-market language gets converted into plain consequences. Metrics alone are not enough. Dashboards need a story. Product-led growth needs value-led thinking beside it. Sellers need qualification and discovery that respect scarce customer resources. For B2B practitioners, Value Coffee Talk offers a steady, specific education in making business value visible before competitors, buyers, and internal stakeholders lose patience.

Made for: For sales leaders, value consultants, solution engineers, customer success teams, and go-to-market practitioners who need sharper ways to connect products to measurable outcomes.

What sets it apart: The show sits close to the work itself: demos, business cases, QBRs, discounting, instrumentation, and buyer constraints. Its conversations favor frameworks that can survive contact with real sales cycles.

In their own words

B2B buyers want to know the business outcomes they can expect from proposed solutions and the realized value of what they've already purchased. Yet far too few solution providers can articulate value. Value Coffee Talk interviews sales, marketing and customer success leaders about their value programs to discuss the challenges, opportunities and share best practices. Hosted by author and serial entrepreneur Tom Pisello, the ROI Guy, and value expert April Morley, the pair grab a coffee with their guests and dive into the tough questions that need answering in order to drive value success. This show is a service...

As heard by us

Based on 5 episodes we listened to · September 2026

Value Coffee Talk makes B2B value selling concrete by tracing how outcomes are discovered, quantified, negotiated, and demonstrated after purchase.

Value Coffee Talk keeps returning to the point where a sales claim has to survive contact with a buyer's numbers. Tom Pacello uses guest interviews to examine how go-to-market teams connect proposed solutions with measurable outcomes, from pre-sales discovery to post-sales value…

Read our full review in PlayNext →

Why you'd press play

Discount requests become four-lever negotiations here, so you can stop treating price as the only dial.

Press play if you want

  • your product demos tied to a buyer's desired future, not a harbor tour of every feature
  • a CFO's test for whether your solution fits a small team's actual strengths and constraints
Read the full recommendation in PlayNext →
value sellingsolution engineering demospost-sales value realizationbusiness cases and ROItransparent negotiationcustomer success storytellingvalue-led growthAI and human sales behavior

Talks about

Best episodes of Value Coffee Talk

Short reviews from the PlayNext desk, based on the episodes we processed.

Beyond the Harbor Tour: How Pre-Sales Wins with Outcomes, Not FeaturesApr 15, 2026

A practical case for demos that answer pain points instead of reciting the product.

Value Coffee Talk frames a familiar pre-sales problem plainly: do not deliver a harbor tour when the buyer wants help with one specific pain point.

From Promised to Proven - Scaling Post-Sales Value RealizationApr 8, 2026

A grounded look at how post-sales teams turn metrics into a customer story that can hold up.

Post-sales realized value is the thread running through this episode. It is less about a flashy tool than about the systems, content, and tooling that help sellers and customer success teams turn usage and operational data into something a client can trust.

Mastering Negotiation: The Four Levers Every Seller Should KnowMar 25, 2026

A practical negotiation framework that turns discounting into a clearer trade conversation.

Todd Caponi presents negotiation as a disciplined conversation about tradeoffs, not a simple push for discounts. He maps out four levers sellers can move: volume, timing of cash, length of commitment, and predictability, and the episode keeps bringing those levers back to…

Navigating the Challenges of Selling to Early Stage CompaniesMar 18, 2026

Early-stage selling lands best when it speaks to ROI, bottlenecks, and trust.

Value Coffee Talk treats early-stage selling as a question of fit, not polish. Nate Littlewood of Future Ready CFO talks about helping early-stage e-commerce and CPG founders make better calls with financial data, and about showing sellers what small teams actually need.

Sales Excellence: Emphasizing the Human Element in an AI WorldJan 29, 2026

Sales stays human at the point where process starts crowding out understanding.

Tom Pacello and David Brock frame a familiar sales problem with unusual clarity: how to keep the human element intact while technology, playbooks, scripts, and activity metrics keep pushing the work toward automation.

Podcasts like Value Coffee Talk

Episodes

  1. 1

    The Listening Problem in Sales and Why Curiosity Beats Expertise

    Oct 21, 2026·29m
  2. 2

    Selling to Procurement: Why Value Always Beats Discount

    Oct 14, 2026·34m
  3. 3

    Productizing IP for Recurring Revenue: How AI Is Rewriting Professional Services

    Oct 7, 2026·34m
  4. 4

    The Jolt Effect: How High Performing Sellers Overcome Customer Indecision

    Sep 30, 2026·29m
  5. 5

    Why Sales Quotas Fail and How to Fix Them

    Sep 23, 2026·26m
  6. 6

    Customer-Centric Success: Insights from a veteran Chief Customer Officer

    Sep 16, 2026·26m
  7. 7

    Consulting and Services – Evolving Business Models in the AI Era

    Sep 9, 2026·26m
  8. 8

    Harnessing AI for Value Automation: Strategies and Risks

    Sep 2, 2026·32m
  9. 9

    CRO Spotlight: Leveraging Value for 65% CAGR Growth

    May 14, 2026·22m
  10. 10

    Mastering Seamless Sales: Strategies for Modern Decision-Making

    May 7, 2026·29m
  11. 11

    Beyond the Harbor Tour: How Pre-Sales Wins with Outcomes, Not Features

    Hidden gem

    A canned demo can turn into a harbor tour.

    Apr 15, 2026·32m·2 clips
  12. 12

    From Promised to Proven - Scaling Post-Sales Value Realization

    Hidden gem

    Tom Pacello frames the discussion around post-sales realized value and why it is a top initiative in 2026.

    Apr 8, 2026·26m·1 clip
  13. 13

    Mastering Negotiation: The Four Levers Every Seller Should Know

    Hidden gem

    The ROI Guy welcomes Todd Caponi back for a conversation about the four levers of negotiation.

    Mar 25, 2026·29m·1 clip
  14. 14

    Navigating the Challenges of Selling to Early Stage Companies

    Hidden gem

    Tom opens the conversation with Nate Littlewood, founder of Future Ready CFO, and sets it up around the value of value.

    Mar 18, 2026·31m·2 clips
  15. 15

    Is the Future of Solutions Engineering all about Value?

    This episode explores the evolving role of solutions engineering and sales engineering, focusing on their connection to business value and professional development in the tech industry.

    Mar 11, 2026·30m
  16. 16

    Gartner: The Outcome Economy and Shift to Value-Led Growth

    This episode features Gartner Fellow David Yockelson discussing the shift to an outcome economy and how value-led growth must complement product-led growth in B2B go-to-market strategies for 2026 and beyond.

    Feb 18, 2026·30m
  17. 17

    The Importance of the Human-Touch in AI-powered Value Consulting

    Feb 11, 2026·28m
  18. 18

    Sales Excellence: Emphasizing the Human Element in an AI World

    Hidden gem

    Tom Pacello welcomes David Brock to Value Coffee Talk and centers the conversation on Brock's book, Is Good Enough Good Enough?, while introducing him as the CEO of Partners in Excellence.

    Jan 29, 2026·30m·2 clips
  19. 19

    Unlocking CFO Purchase Approvals: The Value of Trust

    Jan 14, 2026·28m
  20. 20

    Unlocking Customer Value: Do Sales Engineers Hold The Key?

    Jan 7, 2026·26m
  21. 21

    B2B GTM - The Emotional Toll of Customer Control

    Dec 30, 2025·27m
  22. 22

    The Perfect Marriage of Proposals and Value Selling

    Dec 18, 2025·26m
  23. 23

    The Art of Quantifying Value

    Dec 16, 2025·23m
  24. 24

    Growth Success Is Built on ICPs, Business Outcomes & Realized Value

    Dec 11, 2025·24m
  25. 25

    Elevating Customer Conversations for Transformative Opportunities

    Dec 9, 2025·29m
  26. 26

    Growth Stage Success: Embracing Change and Driving a Business Value Approach

    Dec 4, 2025·17m
  27. 27

    Navigating the AI ROI Paradox

    Dec 2, 2025·29m
  28. 28

    Is Your GTM Ready for the Outcome Economy?

    Nov 11, 2025·23m
  29. 29

    The Future of Sales Engineering: From Demo Driver to Value Consultant

    Nov 4, 2025·24m
  30. 30

    AI and the Future of Value Engineering and Automation

    Oct 21, 2025·29m
  31. 31

    Driving Revenue Growth: From The Challenger to The Activator Advantage

    Oct 14, 2025·36m
  32. 32

    Success Starts with Better Value Qualification and Discovery

    This episode discusses how businesses can improve sales performance through better value qualification and discovery, especially in challenging economic times with high competition.

    Sep 30, 2025·33m
  33. 33

    AI Killed the Value Superstar?

    Sep 16, 2025·26m
  34. 34

    Navigating the Value of AI in Healthcare: Challenges and Opportunities

    Apr 24, 2025·28m
  35. 35

    The Vital Role of Sales Engineers in the Future of Value Selling

    Apr 17, 2025·25m
  36. 36

    Growth Stage: Navigating The Top Three GTM Challenges

    Apr 10, 2025·22m
  37. 37

    The New Growth Equation: PLG + Value

    Apr 4, 2025·23m
  38. 38

    Unlocking Value - Lessons Learned from SAP's Value Advisory Evolution

    Mar 6, 2025·27m
  39. 39

    Inside The Alteryx Journey: Insights from Dean Stoecker

    Feb 20, 2025·23m
  40. 40

    Unleashing Your Growth with a Value-Led Approach

    This episode explores value-led growth as a business strategy, featuring Robert Reed discussing its implementation and differences from product-led growth in sales enablement contexts.

    Feb 13, 2025·22m
  41. 41

    Five Keys to Getting Your Online ROI / TCO Value Calculators Right

    Feb 6, 2025·24m
  42. 42

    Unlocking AI’s Potential in Business Value

    Jan 30, 2025·22m
  43. 43

    A Journey to Value Realization

    Jan 23, 2025·25m
  44. 44

    Value Selling: Winning with Heart and Mindset

    This episode features an interview with Stephen Fowler, a sales performance consultant and former value leader at UiPath, discussing his career path in value-focused sales and the importance of demonstrating economic value in enterprise software deals.

    Jan 14, 2025·24m
  45. 45

    CRO Perspectives: Leveraging Value to Land Your First Enterprise Customers

    Jan 7, 2025·24m
  46. 46

    The Five Best Ways to Drive Value Management Success in 2025

    Dec 31, 2024·19m
  47. 47

    Getting Your Value Automation Journey Right

    Dec 23, 2024·22m
  48. 48

    CRO Perspectives: Keeping it Simple for Value Selling Success

    Dec 16, 2024·27m
  49. 49

    CEO Perspectives: Creating a Winning Culture of Value

    Nov 20, 2024·28m
  50. 50

    The Seven Immutable Laws of Sales Negotiation

    Nov 14, 2024·33m
  51. 51

    Emphasizing the Human Element in Sales

    Nov 6, 2024·21m
  52. 52

    From CRO to First time CEO

    Oct 24, 2024·24m
  53. 53

    Better Adoption: The Key to Value Selling Success

    Oct 16, 2024·31m
  54. 54

    A New Path: From Value Consultant to Sales Strategy Leader

    Oct 9, 2024·25m
  55. 55

    The Role of Value Engineering in Smaller Growth Companies

    Oct 2, 2024·19m
  56. 56

    Customer Centric: Building Trust and Confidence with Buyers

    This episode discusses strategies for building trust and confidence with buyers, featuring insights from experts on sales performance challenges and value articulation in customer engagements.

    Sep 10, 2024·28m
  57. 57

    Leveraging Assessments to Build a Collaborative Customer Value Plan

    Sep 4, 2024·20m
  58. 58

    Value Leader Perspectives: The Importance of Teaching, Evangelism and Self-Service

    Aug 28, 2024·29m
  59. 59

    Selling from the Heart: Building Trust and Authenticity in Sales

    Aug 21, 2024·29m
  60. 60

    AI for Sales: The Good, The Bad, and The Ugly

    Aug 14, 2024·27m
  61. 61

    Challenges in Customer Onboarding and How to Overcome Them

    Aug 7, 2024·25m
  62. 62

    The Importance of Recruiting in Go-to-Market and Sales Roles

    Jul 31, 2024·22m
  63. 63

    Overcoming Common Pitfalls to Building Great Value Selling and Success Teams

    Jul 11, 2024·17m
  64. 64

    Chief Customer Officer Perspectives: Value Leadership - Leading with Trust and Transparency

    Jun 25, 2024·29m
  65. 65

    CMO Perspectives - Crafting Your Compelling Value Storytelling

    Jun 18, 2024·31m
  66. 66

    Value Leader Perspectives - Driving Pre-Sales and Proposal Excellence

    Jun 12, 2024·30m
  67. 67

    Product Leader Perspectives - The Importance of a Value Mindset Shift

    Jun 7, 2024·30m
  68. 68

    Leveraging Value Selling and Realization to accelerate LAER

    May 30, 2024·27m
  69. 69

    CMO Perspectives - The Importance of Value in Healthcare, Life Sciences and Beyond

    May 28, 2024·30m
  70. 70

    CRO Perspectives - Embracing a Value-Centric Approach

    May 23, 2024·22m
  71. 71

    Key Sales Enablement Practices for Value Selling Success

    May 21, 2024·21m
  72. 72

    A CRO Perspective - Bridging the Value Gap for Financial Services Success

    May 16, 2024·23m
  73. 73

    Weaving the Golden Thread of Value throughout the Customer Journey

    May 10, 2024·23m
  74. 74

    CRO Perspectives: The Importance of a Customer-Centric Value Approach

    May 2, 2024·22m
  75. 75

    The Power of Value Storytelling

    Apr 30, 2024·26m
  76. 76

    CRO Perspectives: Accelerating Growth with the Right Value Selling Cadence

    Apr 25, 2024·32m
  77. 77

    Leveraging Value to Elevate Your Decision Maker Conversations

    Apr 23, 2024·21m
  78. 78

    Chief Customer Officer Perspective – How Valuable is Customer Success?

    Apr 16, 2024·18m
  79. 79

    Driving Cross-Functional Responsibility for your Value Program

    Apr 11, 2024·21m
  80. 80

    Implementing a Value Program - One Step at a Time

    Apr 9, 2024·21m
  81. 81

    The Need for AI Business Value

    Mar 27, 2024·17m
  82. 82

    How Great Value Discovery Leads to Great Demos

    Mar 20, 2024·32m
  83. 83

    A CMO 's Perspective: The Product-Led to Value-Centric Marketing Imperative

    Mar 14, 2024·22m
  84. 84

    Value Realization: A Practical Guide for Customer Success

    Mar 6, 2024·19m
  85. 85

    Value Selling for Security Solutions

    Feb 29, 2024·24m
  86. 86

    A Value Framework for Complex Product Lines and Offerings

    Feb 27, 2024·25m
  87. 87

    Why Value Should be the Chief Revenue Officer (CRO) Focus

    Feb 14, 2024·36m
  88. 88

    Is Value Selling a Requirement for Accelerating CPG Success?

    Feb 8, 2024·24m
  89. 89

    Leveraging the Power of Value Storytelling

    Feb 6, 2024·21m
  90. 90

    Growing Business Value Consulting: Making the Case to Executives

    Feb 6, 2024·22m
  91. 91

    Delivering on the Promise: Value as a Service

    Feb 1, 2024·26m
  92. 92

    Beat the Bots – Leveraging Value Marketing and Selling to Combat AI Fatigue

    Jan 30, 2024·23m
  93. 93

    From Talking Product to Discovering Value

    Dec 27, 2023·26m
  94. 94

    Why Sales Execs Need More Business Value

    Dec 22, 2023·24m
  95. 95

    Motivating for Change: Accelerating Value Adoption

    Dec 19, 2023·23m
  96. 96

    The Transparency Value Sale

    Dec 15, 2023·31m
  97. 97

    Value Realization Roadmap

    Dec 13, 2023·22m
  98. 98

    Value is in the Eye of the Beholder

    Dec 11, 2023·21m
  99. 99

    Leveraging the Language of Value for Selling Success

    Dec 8, 2023·21m
  100. 100

    Cracking the Code on Value Realization

    Nov 28, 2023·22m
  101. 101

    The Charter: Key to Your Value Program Success

    Nov 28, 2023·25m
  102. 102

    Optimizing Your Value Discovery

    Oct 31, 2023·25m
  103. 103

    Evolving from Product Marketing to Value Marketing

    Oct 31, 2023·23m
  104. 104

    A Customer Outcomes Approach to Value

    Oct 25, 2023·21m
  105. 105

    ROI Calculator and Sales Tools Success

    Oct 6, 2023·23m
  106. 106

    ROI vs. Business Case

    Oct 6, 2023·19m
  107. 107

    At Scale: The Need for Value Automation

    Sep 19, 2023·20m
  108. 108

    Bridging the Value Gap

    Sep 19, 2023·40m
  109. 109

    The Importance of a Value Lifecycle Approach

    Sep 19, 2023·19m
  110. 110

    From Big to Small - Transitioning to a Differently-Sized Value Program

    Sep 19, 2023·18m