Total Retail Talks

500 episodes listed below

Listen to the show on

Retail strategy from inside the brand room.

The gist

Total Retail Talks tracks how retail brands grow, adapt, and explain their choices. Recent episodes move from Stanley 1913’s category expansion to Ashley’s AI shopping plans, Jackalow’s circular childrenswear model, and Primark’s U.S. store marketing.

PRESS PLAY

Find your next episode

All episodes

About Total Retail Talks

Total Retail Talks is a measured retail trade interview show built around the people making brand and commerce decisions. It is practical first. Recent conversations spend time with people who explain how their businesses are adjusting to new customer expectations, new product categories, and new ways to sell. The show’s strength is its patience with business detail. A Caddis episode frames eyewear as both product and cultural signal, especially around celebrating the 40-plus community. A Stanley 1913 conversation looks at how a long-running brand thinks beyond the Quencher, with expansion into bags, on-the-go lifestyle products, new markets, and broader consumer segments. Jackalow’s episode gives sustainability a concrete retail shape through organic and dead stock fabrics, reinforced knees, longer-lasting childrenswear, buyback, renewal, resale, and recycling. Ashley’s episode moves into AI-powered shopping through Perplexity and PayPal, treating first-mover advantage as a practical e-commerce question rather than a novelty. Newell Brands’ customer experience center brings the focus back to portfolio clarity, consumer needs, innovation, and experience-led selling. Primark’s U.S. marketing discussion works through store expansion, brand awareness, value, quality, affordability, and the joy of shopping. Marine Layer’s interview adds a more personal retail-growth story, but it still returns to iteration, steady expansion, customer relationships, and brand durability. The 500th-episode milestone gives the series a longer institutional frame. It reaches back to past interviews, including a LIDS segment on mall evolution, near-venue stores, local demographics, and flexible store portfolios. The tone stays polished. Episodes usually begin with a clear setup, identify the company and guest, then move quickly into a focused strategic question. Long answers are allowed to breathe. The trade-off is that the show can feel corporate, especially when sponsor messages or promotional framing appear near the opening and close. That is also part of its utility. Total Retail Talks is not trying to be a personality hangout or a contrarian hot-take feed. It is closer to a steady briefing room for retail operators, marketers, founders, and commerce watchers who want usable examples from brands actively navigating growth.

Made for: Built for retail executives, founders, marketers, e-commerce leaders, and operators who want practical examples from working brands. It also suits business listeners tracking how stores, digital commerce, sustainability, and customer experience are changing.

What sets it apart: The show stands out by letting retail leaders explain the operational reasoning behind brand moves, not just announce them. Its case-study feel turns product launches, store expansion, circularity, and AI commerce into concrete business lessons.

In their own words

Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.

As heard by us

Based on 6 episodes we listened to · September 2026

Retail executives explain how brand ambitions become store plans, service choices, product decisions, and operating systems.

Total Retail Talks follows retail companies at the point where strategy has to become concrete. Joe Keenan, Editor-in-Chief of Total Retail, interviews company leaders about growth plans, then presses into the operating choices beneath them.

Read our full review in PlayNext →

Why you'd press play

Retail strategy stops posing for the campaign and explains how the stores actually work.

Press play if you want

  • to hear executives explain the machinery behind growth, not merely celebrate it
  • to compare brand-building through refurbished bikes, viral drinkware, and physical-store expansion
Read the full recommendation in PlayNext →
retail brand strategye-commerce innovationstore expansioncustomer experiencesustainable and circular retailproduct category growthconsumer behaviormarketing and brand awareness

Talks about

Best episodes of Total Retail Talks

Short reviews from the PlayNext desk, based on the episodes we processed.

Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and StoriesFeb 2, 2026

A brisk retail retrospective built from more than 10 years of operator insight.

Total Retail Talks uses its 500th episode to look back across more than 10 years of conversations with hundreds of retail executives, pulling short clips from some of the show's most listened-to interviews.

Marine Layer's Journey From T-Shirt to TrendsetterJan 18, 2026

Marine Layer's rise starts with one favorite shirt and settles into steady, human-scale growth.

Total Retail Talks frames Marine Layer through a familiar founding arc: a favorite college shirt, broken in and fitted just right, becomes the spark for a retail brand.

Primark's U.S. Marketing Head on Brand Building and Store ExpansionDec 22, 2025

A practical look at how Primark ties value, store experience, and marketing choices to U.S. growth.

Rene Federico, Primark's U.S. marketing head, lays out how the value-focused retailer is trying to build recognition as its physical store base grows.

Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier CustomersDec 8, 2025

A focused retail growth episode on Consumer Cellular's store expansion and the digital path that often leads customers to live help.

Consumer Cellular's move into more brick-and-mortar retail gives this Total Retail Talks episode a clear, practical frame for thinking about growth.

The Strategy Driving Stanley 1913's Global Growth

A focused retail strategy episode on how Stanley 1913 is turning viral hydration momentum into broader brand growth.

Stanley 1913's push to grow beyond its viral hydration moment gives this episode a clear retail strategy hook. Matt Navarro, global president of PMI WW Brands for Stanley 1913, explains how the Vitalize collection moves the brand into bags and on-the-go lifestyle products while…

Trek Bicycle Enters the Circular Economy With Refurbishment Program

A grounded interview on how Trek's refurbishment program connects lifecycle waste goals with repair, intake, and retail operations.

Trek Bicycles' Red Barn Refresh turns a manufacturer-led trade-in and refurbishment effort into a concrete retail story. Eric Buehrling, Director of Brand at Trek Bicycles, lays out how Trek looked at waste across the bike life cycle, from materials and manufacturing to shipping…

Podcasts like Total Retail Talks

Episodes

  1. 1

    Northern Tool + Equipment Execs on its Witty New Marketing Strategy

    ·33m
  2. 2

    Newell Brands' Customer Experience Center Brings Retail Innovation to Life

    ·25m
  3. 3

    Inside Ashley's Plan to Launch AI Home Shopping

    ·20m
  4. 4

    Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories

    ·30m
  5. 5

    Marine Layer's Journey From T-Shirt to Trendsetter

    ·24m
  6. 6

    How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic

    ·14m
  7. 7

    Primark's U.S. Marketing Head on Brand Building and Store Expansion

    ·28m
  8. 8

    Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers

    ·23m
  9. 9

    How Lowe’s is Reimagining the Digital Customer Journey

    ·18m
  10. 10

    Why SharkNinja Has Embraced 'Positionless' Marketing

    ·21m
  11. 11

    The Heart of Wayfair's In-Store Experience

    ·17m
  12. 12

    How 'Retail Therapy' Fits Into Stitch Fix's Future

    ·17m
  13. 13

    Inside Helix's Domestic Manufacturing and Retail Expansion Strategies

    ·26m
  14. 14

    Squeezing Success: The Rise of Lemon Perfect

    ·22m
  15. 15

    Inside Amazon's Counterfeit Prevention and Brand Protection Efforts

    ·29m
  16. 16

    Chairish's CEO on Bringing Style, Speed, Sustainability and Tariff Relief to Shoppers

    ·19m
  17. 17

    How Kendra Scott is Enhancing its Digital Shopping Experience

    ·19m
  18. 18

    L'Oreal Division President on Brand Legacy, Leadership, and Stylist Education

    ·32m
  19. 19

    Edible Brands' CMO on its Evolution Into an Experience Brand

    ·22m
  20. 20

    Inside Academy Sports + Outdoors' Store Expansion Strategy

    ·18m
  21. 21

    Detailing World's Founder on Serving Car Enthusiasts

    ·23m
  22. 22

    How Halara Meets Customer Demand Through its Near-Zero Inventory Model

    ·25m
  23. 23

    Chewy Ads' Refresh is Boosting Brand and Pet Parent Connections

    ·21m
  24. 24

    How Sustainable Women's Lifestyle Brand Carve Designs is Growing its DTC Sales

    ·26m
  25. 25

    How DTC Jewelry Brand Angara's Vertically Integrated Model Delivers Speed and Customization

    ·22m
  26. 26

    Xcel Brands CEO Bob D'Loren on the Future of Social Commerce

    ·34m
  27. 27

    Digital Innovation is Core to Mondelēz's Growth Strategy

    ·18m
  28. 28

    How In-Store Advertising Sweetens the Experience for Hershey's Customers

    ·19m
  29. 29

    How True Religion's Influencer and Brand Partnerships Made for Holiday Magic

    ·23m
  30. 30

    John Fluevog Shoes' CMO on Selling Unique Soles to Unique Souls

    ·37m
  31. 31

    How EVEREST is Bringing its Home Storage 'Beautility' Vision to Life

    ·26m
  32. 32

    Why LVMH and TAG Heuer Launched an Apprenticeship Program in the US

    ·22m
  33. 33

    Macy's Execs Share its Bold New Chapter in Menswear

    ·21m
  34. 34

    2024 Retail Technology Report Key Findings: AI Usage and Investments Trend Upward

    ·10m
  35. 35

    How Anthropologie is Marketing to the Next Generation of Consumers

    ·21m
  36. 36

    How Alibaba is Powering Sustainable Supply Chains for B2B Sellers

    ·26m
  37. 37

    Curacao's CMO on Brand Expansion Through Community Empowerment

    ·25m
  38. 38

    American Freight Introduces New Store Concept Focused on Value

    ·15m
  39. 39

    IT'SUGAR is Sweetening Customers' In-Store Experiences

    ·16m
  40. 40

    How iFIT Blends Product, Content and Technology for Personalized Fitness

    ·18m
  41. 41

    An Inside Look at a.k.a. Brands' Growth Strategy

    ·14m
  42. 42

    How J.McLaughlin is Acting on its Biggest Opportunity: Customer Acquisition

    ·19m
  43. 43

    Half Price Books Leans Into Resale and Evolves With its Customers

    ·32m
  44. 44

    How JanSport is Authentically Aligning With Gen Z Consumers

    ·19m
  45. 45

    GoodwillFinds' CEO Discusses the Future of Resale E-Commerce

    ·26m
  46. 46

    How Studs is Reimagining the Ear Piercing Industry

    ·18m
  47. 47

    Inside Thrive Market's Private-Label, Mission-Driven Product Strategy

    ·26m
  48. 48

    Sweetwater's New CEO on Company Culture, Holiday Outlook

    ·16m
  49. 49

    How Amazon is Priming its Seller Partners for Success

    ·18m
  50. 50

    Saks' CMO Shares Consumer and Fashion Trends From its Luxury Pulse Survey

    ·20m
  51. 51

    How Hallmark is Innovating Greeting Cards With Venmo Collaboration

    ·22m
  52. 52

    Michaels' CMO on its Omnichannel Transformation

    ·26m
  53. 53

    Whole Foods' SVP of Merchandising on Ethical Sourcing and Sustainable Supply Chain Practices

    ·18m
  54. 54

    An Inside Perspective on Ashley's Rebrand and Store Refresh

    ·15m
  55. 55

    How Free People is Utilizing Customer-Declared Data to Personalize CX

    ·11m
  56. 56

    L.L.Bean's Retail Chief on Powering Omnichannel Growth With New Stores, Tech

    ·21m
  57. 57

    Life Time Delivers Omnichannel Personalization to its Fitness Community

    ·18m
  58. 58

    Adidas Drives Global Loyalty Through Hyperlocal Member Experiences

    ·19m
  59. 59

    Bonus Episode: Key Learnings From the 2023 Retail Technology Report

    ·9m
  60. 60

    How McDonald's is Meeting Consumers' Changing Digital Behaviors to Drive Loyalty

    ·10m
  61. 61

    How Pep Boys is Using Customer Data to Optimize Marketing

    ·10m
  62. 62

    How Kroger Engages Loyalty Members With Agile, Sustainable Lifecycle Marketing

    ·14m
  63. 63

    West Music Marketing Exec on Reaching Niche D-to-C and B-to-B Customers

    ·17m
  64. 64

    GNC Expands Into Health Services, Grows Loyalty Program

    ·16m
  65. 65

    How Valvoline is Using Empathy to Future-Proof its Marketing Strategy

    ·13m
  66. 66

    GlassesUSA.com's Vision for Future Growth Includes Tech, Omnichannel

    ·22m
  67. 67

    Inside DVF's New ReWrap Resale Platform

    ·25m
  68. 68

    How Ulta Embraces 'Agile Marketing' to Deliver Personalized Loyalty

    ·11m
  69. 69

    Trek Bicycle Enters the Circular Economy With Refurbishment Program

    Joe Keenan interviews Eric Buehrling, Director of Brand at Trek Bicycles, about the launch of Red Barn Refresh, a manufacturer-led bike trade-in and refurbishment program.

    ·26m·2 clips
  70. 70

    How Lowe's New AI Tool is Assisting Home Improvement Shoppers

    ·24m
  71. 71

    Inside Primark's US Store Expansion Strategy

    This episode features an interview with Kevin Tulip, Primark's U.S.

    ·25m
  72. 72

    Schylling's CEO on 50 Years of Toy Nostalgia and Product Innovation

    This episode features an interview with Schylling's CEO discussing the company's 50-year legacy in the toy industry, its focus on nostalgia and innovation, and how the business has evolved while maintaining its roots with independent retailers.

    ·24m
  73. 73

    The Strategy Driving Stanley 1913's Global Growth

    Hidden gem

    Joe Keenan speaks with Matt Navarro, Global President of PMI WW Brands, about how Stanley 1913 is moving beyond The Quencher into the Vitalize collection of shaker bottles, backpacks, totes, crossbodies, and carryalls.

    ·23m·1 clip
  74. 74

    Durability, Resale and Repair: How Jackalo Enables Circularity in Childrenswear

    ·23m
  75. 75

    David's Bridal Exec Kelly Cook on its 'Anywhere Commerce' Strategy

    ·27m
  76. 76

    What PepsiCo's pepviz Data Initiative is Learning About Gen Z Shoppers

    ·19m
  77. 77

    A Midyear Review on Retail Technology Trends With Omni Talk Retail

    ·24m
  78. 78

    How Alibaba is Simplifying Logistics for Sellers and Buyers

    ·21m
  79. 79

    Back Market Wins Customers With Sustainable, Affordable Secondhand Tech

    ·23m
  80. 80

    How Rexall Pharmacy Builds Emotional Connections With Customers

    ·12m
  81. 81

    Next-Gen Personalization for Dogs: How Bark Treats Every Pup Uniquely

    ·14m
  82. 82

    Zero-Party Data Makes The Vitamin Shoppe's Loyalty Program Healthier

    ·22m
  83. 83

    How Lowe's is Delivering a Hat Trick for Soccer Fans With Lionel Messi

    ·26m
  84. 84

    Movado President Margot Grinberg on Balancing Innovation and Heritage

    ·17m
  85. 85

    West Marine Exec on CRM Marketing ROI: 'Consider Both Quantity and Quality'

    ·33m
  86. 86

    Why Tires Plus Embarked on its First Brand Refresh in Two Decades

    ·20m
  87. 87

    FIGS' CEO and Co-Founder on Why Now is the Time to Open Stores

    ·17m
  88. 88

    Hodinkee CEO on its Use of Content to Fuel Commerce

    ·40m
  89. 89

    How Walmart Business Makes it Simple for SMBs to Shop, Fundraise and Engage With Customers

    ·23m
  90. 90

    Kopari Beauty's Growth Propelled by Influencer Marketing, Product Innovation

    ·19m
  91. 91

    Honda Loyalty Exec on Keeping Customers Engaged During the Car Buying Journey

    ·24m
  92. 92

    IPSY Drives Sales by Curating On-Trend Beauty Experiences

    ·25m
  93. 93

    How PatPat's Localized Marketing Strategy Serves its Diverse, Global Customer Base

    ·21m
  94. 94

    Love.com's CMO on Tapping Into the Conscious Shopping Trend

    ·14m
  95. 95

    How Free People Crafts Compelling Influencer Marketing Campaigns

    ·17m
  96. 96

    Sam's Club Leans Into Digital to Optimize CX

    ·14m
  97. 97

    How Vince Camuto is Designing the Ideal Digital CX

    ·16m
  98. 98

    ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach

    ·25m
  99. 99

    How Unleashed Brands Connects With Families Across its Portfolio

    ·23m
  100. 100

    HSN Evolves Video Commerce Across Channels, From Cable to TikTok

    ·23m
  101. 101

    Build-A-Bear Workshop's CEO on Balancing Tradition With Reinvention

    Sep 28, 2026·21m
  102. 102

    How Organic Apparel Brand Pact is Navigating the International E-Commerce Market

    Sep 15, 2026·25m
  103. 103

    How Bookshop.org is Helping Independent Bookstores Compete in the Age of Amazon

    Aug 31, 2026·22m
  104. 104

    Nicotine Brand ALP's DTC Journey to Success

    Aug 17, 2026·22m
  105. 105

    James Avery Artisan Jewelry Brings a Handcrafted Approach to Store Design

    Aug 3, 2026·21m
  106. 106

    Hint's Refreshed Positioning Taps Into Hydration as a Cultural Movement

    Jul 20, 2026·19m
  107. 107

    The Art of Comfort: Faherty CEO on its Hospitality-Driven Retail Strategy

    Jul 6, 2026·25m
  108. 108

    Keurig Dr Pepper Creates 'Raving Fans' Via Connected Data

    Jun 22, 2026·26m
  109. 109

    How a Retailer-First Approach is Fueling Simon G. Fine Jewelry's Legacy Growth

    Jun 8, 2026·27m
  110. 110

    An Inside Look at ACE Hardware's Retail Media Success

    May 25, 2026·17m
  111. 111

    How Naturepedic is Scaling Operations and Retail for Organic Growth

    May 11, 2026·20m
  112. 112

    The Strategy Driving Books-A-Million's Brick-and-Mortar Boom

    Apr 27, 2026·25m
  113. 113

    Caddis Redefines Eyewear for the 40+ Community

    This episode features an interview with Tim Parr, founder of Caddis, discussing how his eyewear brand celebrates the 40+ community and has evolved from a lifestyle brand into a mature eyewear company.

    Apr 13, 2026·20m
  114. 114

    The Strategy Driving Stanley 1913's Global Growth

    This episode features an interview with Matt Navarro, Global President of PMI WW Brands, discussing Stanley 1913's brand evolution, including the launch of the Vitalize collection and strategies for global expansion beyond its iconic quencher product.

    Mar 30, 2026·23m
  115. 115

    Durability, Resale and Repair: How Jackalo Enables Circularity in Childrenswear

    This episode features an interview with Mariana Saxi, founder and CEO of Jackalo, discussing how her brand creates durable, repairable children's clothing to promote circularity and reduce landfill waste.

    Mar 16, 2026·23m
  116. 116

    Newell Brands' Customer Experience Center Brings Retail Innovation to Life

    This episode features an interview with Mike from Newell Brands discussing the strategic vision behind their new customer experience center and how it reflects a broader shift toward experience-led selling in retail.

    Mar 2, 2026·25m
  117. 117

    Inside Ashley's Plan to Launch AI Home Shopping

    This episode features an interview with Nick Lezin, Senior VP at Ashley, discussing the company's launch of a fully transactional AI-powered shopping experience through Perplexity and PayPal.

    Feb 16, 2026·20m
  118. 118

    Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories

    Hidden gem

    Total Retail Talks reaches its 500th episode, and Joe Keenan treats it like a well organized trip through the archives.

    Feb 2, 2026·30m·2 clips
  119. 119

    Marine Layer's Journey From T-Shirt to Trendsetter

    Hidden gem

    Mike Natanchon traces Marine Layer back to an old favorite shirt from college.

    Jan 18, 2026·24m·1 clip
  120. 120

    How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic

    Jan 5, 2026·14m
  121. 121

    Primark's U.S. Marketing Head on Brand Building and Store Expansion

    Total Retail editor-in-chief Joe Keenis speaks with Rene Federico, Primark's head of marketing for the U.S., about the retailer's growth, especially in the United States.

    Dec 22, 2025·28m·1 clip
  122. 122

    Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers

    Hidden gem

    Ed Evans, CEO of Consumer Cellular, explains why the company plans to grow from more than 60 stores to 100 by March 2026 despite retail closures elsewhere.

    Dec 8, 2025·23m·1 clip
  123. 123

    How Lowe’s is Reimagining the Digital Customer Journey

    Nov 24, 2025·18m
  124. 124

    Why SharkNinja Has Embraced 'Positionless' Marketing

    Nov 10, 2025·21m
  125. 125

    The Heart of Wayfair's In-Store Experience

    Oct 27, 2025·17m
  126. 126

    How 'Retail Therapy' Fits Into Stitch Fix's Future

    Oct 13, 2025·17m
  127. 127

    Inside Helix's Domestic Manufacturing and Retail Expansion Strategies

    Sep 29, 2025·26m
  128. 128

    Squeezing Success: The Rise of Lemon Perfect

    Sep 15, 2025·22m
  129. 129

    Schylling's CEO on 50 Years of Toy Nostalgia and Product Innovation

    Sep 1, 2025·24m
  130. 130

    Inside Amazon's Counterfeit Prevention and Brand Protection Efforts

    Aug 18, 2025·29m
  131. 131

    Chairish's CEO on Bringing Style, Speed, Sustainability and Tariff Relief to Shoppers

    Aug 4, 2025·19m
  132. 132

    How Kendra Scott is Enhancing its Digital Shopping Experience

    Jul 21, 2025·19m
  133. 133

    L'Oreal Division President on Brand Legacy, Leadership, and Stylist Education

    Jul 7, 2025·32m
  134. 134

    Edible Brands' CMO on its Evolution Into an Experience Brand

    Jun 23, 2025·22m
  135. 135

    How Lowe's New AI Tool is Assisting Home Improvement Shoppers

    Jun 10, 2025·24m
  136. 136

    Inside Academy Sports + Outdoors' Store Expansion Strategy

    May 26, 2025·18m
  137. 137

    Detailing World's Founder on Serving Car Enthusiasts

    May 12, 2025·23m
  138. 138

    How Halara Meets Customer Demand Through its Near-Zero Inventory Model

    Apr 28, 2025·25m
  139. 139

    Chewy Ads' Refresh is Boosting Brand and Pet Parent Connections

    Apr 14, 2025·21m
  140. 140

    How Sustainable Women's Lifestyle Brand Carve Designs is Growing its DTC Sales

    Mar 31, 2025·26m
  141. 141

    How DTC Jewelry Brand Angara's Vertically Integrated Model Delivers Speed and Customization

    Mar 17, 2025·22m
  142. 142

    Xcel Brands CEO Bob D'Loren on the Future of Social Commerce

    Mar 4, 2025·34m
  143. 143

    Digital Innovation is Core to Mondelēz's Growth Strategy

    Feb 17, 2025·18m
  144. 144

    How In-Store Advertising Sweetens the Experience for Hershey's Customers

    Feb 3, 2025·19m
  145. 145

    Inside Primark's US Store Expansion Strategy

    Jan 20, 2025·25m
  146. 146

    How True Religion's Influencer and Brand Partnerships Made for Holiday Magic

    Jan 6, 2025·23m
  147. 147

    John Fluevog Shoes' CMO on Selling Unique Soles to Unique Souls

    Dec 16, 2024·37m
  148. 148

    How EVEREST is Bringing its Home Storage 'Beautility' Vision to Life

    Dec 2, 2024·26m
  149. 149

    Why LVMH and TAG Heuer Launched an Apprenticeship Program in the US

    Nov 18, 2024·22m
  150. 150

    Macy's Execs Share its Bold New Chapter in Menswear

    Nov 4, 2024·21m
  151. 151

    2024 Retail Technology Report Key Findings: AI Usage and Investments Trend Upward

    Oct 31, 2024·10m
  152. 152

    Northern Tool + Equipment Execs on its Witty New Marketing Strategy

    Oct 21, 2024·33m
  153. 153

    David's Bridal Exec Kelly Cook on its 'Anywhere Commerce' Strategy

    Oct 7, 2024·27m
  154. 154

    What PepsiCo's pepviz Data Initiative is Learning About Gen Z Shoppers

    Sep 23, 2024·19m
  155. 155

    A Midyear Review on Retail Technology Trends With Omni Talk Retail

    This episode features an interview with the co-CEOs of OmniTalk Retail discussing the origins of their company, their experience at Target developing the Store of the Future concept, and current retail technology trends for 2024.

    Sep 9, 2024·24m
  156. 156

    How Alibaba is Simplifying Logistics for Sellers and Buyers

    Aug 26, 2024·21m
  157. 157

    Back Market Wins Customers With Sustainable, Affordable Secondhand Tech

    This episode features an interview with Lauren Benton, GM of Back Market, discussing how the company provides sustainable and affordable refurbished tech devices through a marketplace model.

    Aug 12, 2024·23m
  158. 158

    How Rexall Pharmacy Builds Emotional Connections With Customers

    Jul 29, 2024·12m
  159. 159

    Next-Gen Personalization for Dogs: How Bark Treats Every Pup Uniquely

    Jul 15, 2024·14m
  160. 160

    Zero-Party Data Makes The Vitamin Shoppe's Loyalty Program Healthier

    Jul 1, 2024·22m
  161. 161

    How Lowe's is Delivering a Hat Trick for Soccer Fans With Lionel Messi

    This episode discusses Lowe's new marketing partnership with soccer star Lionel Messi, Inter-Miami CF, and Copa America, focusing on how it helps the brand reach new audiences.

    Jun 24, 2024·26m
  162. 162

    Movado President Margot Grinberg on Balancing Innovation and Heritage

    Jun 17, 2024·17m
  163. 163

    Retail Loyalty Expert Emily Teele on Building Culturally Diverse Teams

    Jun 19, 2023·12m
  164. 164

    Inside HanesBrands' Global Sustainability Strategy

    Jun 12, 2023·25m
  165. 165

    H&M Commits to 'Inclusion and Diversity by Design' With Extended Size Assortment

    Jun 5, 2023·18m
  166. 166

    How eBay Refurbished Extends Products' Lifecycles, Wins Customers

    May 29, 2023·19m
  167. 167

    How Sam's Club is Enhancing Member and Advertiser Experiences With Real-Time Retargeting

    May 22, 2023·19m
  168. 168

    Bob's Discount Furniture's CEO on His Stewardship of Culture and Omnichannel Growth

    May 15, 2023·22m
  169. 169

    Report: Omnichannel, Loyalty and Product Fuel Fastest-Growing Retailers

    May 10, 2023·10m
  170. 170

    Office Depot's President Discusses the Impact of its New Brand Platform

    May 8, 2023·24m
  171. 171

    Men's Wearhouse's Brand Chief on Innovative New Approaches to Prom, Weddings

    May 1, 2023·23m
  172. 172

    How This Founder Creates Sustainable Luxury 'Slow Fashion' at Bleusalt

    Apr 24, 2023·21m
  173. 173

    Brixton's CEO on Stores, Partnerships and Organic Content

    Apr 17, 2023·30m
  174. 174

    Madison Reed CEO and Founder Amy Errett on the Evolution of DTC Into Omnichannel Success

    Apr 10, 2023·25m
  175. 175

    Daniel's Jewelers Opens New Stores to Target 'Genzennial' Hispanic Consumers

    Apr 3, 2023·28m
  176. 176

    How Hatch Collective's CEO is Strategically Integrating Leading Maternity Brands

    Mar 27, 2023·24m
  177. 177

    The Fresh Market Uses Shoppable Video to Engage E-Commerce 'Superusers'

    Mar 20, 2023·25m
  178. 178

    The Story Behind Allen Edmonds' 100 Years of Success

    Mar 13, 2023·22m
  179. 179

    How Stitch Fix Marries the Art and Science of Data

    Mar 6, 2023·20m
  180. 180

    Raymour & Flanigan Gains Real-Time, Unified Inventory Data Visibility

    Feb 27, 2023·18m
  181. 181

    How Tableware Retailer Replacements is Utilizing Technology to Get Personal

    Feb 20, 2023·11m
  182. 182

    3 Components of an Effective Loyalty Program

    Feb 15, 2023·11m
  183. 183

    Solo Brands' CEO Shares Strategies for DTC and Wholesale Profitability

    Feb 13, 2023·27m
  184. 184

    MillerKnoll's VP of E-Commerce Shares a Look Into its Digital CX Technology

    Feb 6, 2023·23m
  185. 185

    How JanSport Stays Relevant and Connects With Gen Z Consumers

    Jan 30, 2023·24m
  186. 186

    True Religion Exec on Creating an Engaging, Exclusive Mobile App Experience

    Jan 23, 2023·20m
  187. 187

    Kendra Scott's CEO on How Community, Stores and Associates Are Key to Brand Experience

    Jan 16, 2023·26m
  188. 188

    How Macy's is Engaging Customers Through its Own Your Style Platform

    Jan 9, 2023·22m
  189. 189

    Adore Me VP: 'Inclusive Sizing is an Operations Challenge, Not a Marketing Approach'

    Jan 2, 2023·26m
  190. 190

    How francesca’s is Optimizing Holiday Marketing and Informing 2023 Strategy

    Dec 19, 2022·19m
  191. 191

    Jo-Ann Stores Inspires Positivity and Hope With its St. Jude Holiday Partnership

    Dec 12, 2022·21m
  192. 192

    Bonus Episode: 100 Retailers' Omnichannel Strengths and Weaknesses Revealed

    Dec 8, 2022·8m
  193. 193

    Brook Furniture Rental's CEO Brings Digital Transformation to Logistics

    Dec 5, 2022·28m
  194. 194

    How PetSmart is Evolving to Meet Shifting Customer Needs

    Nov 28, 2022·18m
  195. 195

    The Home Depot Launches Job Network to Empower Skilled Tradespeople

    Nov 21, 2022·12m
  196. 196

    Hollister Launches Mobile App Payment Sharing Tech to Remove Checkout Friction

    Nov 14, 2022·16m
  197. 197

    Shoe Carnival Launches 'Customer Friendly' Universal Rewards Program

    Nov 8, 2022·14m
  198. 198

    How The UPS Store is Supporting the Next Generation of Small Business Owners

    Oct 31, 2022·12m
  199. 199

    The Innovative Tech Behind Circular, Fossil-Free Product at Swiss Sports Brand On

    Oct 24, 2022·24m
  200. 200

    Azazie Uses its Mobile App to Better Understand its Bridal Customers

    Oct 17, 2022·13m
  201. 201

    Inside Saks OFF 5th's New Tender-Neutral Omnichannel Loyalty Program

    Oct 10, 2022·13m
  202. 202

    How Levi Strauss & Co. is Fueling its Expansion Across Latin America

    Oct 3, 2022·25m
  203. 203

    The Strategy Behind Carhartt's New Digital Workwear Collection on Snapchat and Bitmoji

    Sep 26, 2022·21m
  204. 204

    Express Marketing Exec: Mobile App is the Anchor for Brand Loyalty

    Sep 19, 2022·12m
  205. 205

    PepsiCo Pulls Accessible, Actionable Insights From AI

    Sep 13, 2022·20m
  206. 206

    How e.l.f. Beauty Gave its Loyalty Program an Omnichannel Glow Up

    Sep 5, 2022·15m
  207. 207

    SMS Delivers Customer Learnings for Paper Source

    Aug 29, 2022·15m
  208. 208

    Inside ExxonMobil's Agile Approach to Loyalty CX, Powered by Comarch

    Aug 22, 2022·17m
  209. 209

    Christy Sports Fuels Peak Season Sales With Year-Round Marketing

    Aug 15, 2022·11m
  210. 210

    How Ollie's Bargain Outlet Drives Store Traffic, Customer Loyalty With Digital Marketing

    Aug 8, 2022·15m
  211. 211

    How Chipotle Added a Successful Loyalty Program to its Menu

    Aug 1, 2022·19m
  212. 212

    Sleep Number CRM and Loyalty Leader: 'Direct Mail is a Huge Differentiator'

    Jul 26, 2022·10m
  213. 213

    Inside The Vitamin Shoppe's Refreshed Content, Loyalty and SMS Marketing Strategy

    Jul 18, 2022·17m
  214. 214

    Interactive Experiences Help ASICS Capture Customer Data

    Jul 11, 2022·11m
  215. 215

    The North Face 'Lets the Data Lead the Design' in Loyalty Program Relaunch

    Jul 1, 2022·12m
  216. 216

    Wish.com CEO Vijay Talwar on the Company's Turnaround Strategy

    Jun 28, 2022·32m
  217. 217

    Conn's HomePlus' Plan for Becoming a Leader in Unified Commerce

    Jun 20, 2022·29m
  218. 218

    SVS Uses 3D and AR Tech to Reduce Returns, Increase Conversions

    Jun 13, 2022·16m
  219. 219

    How Fast Execution, EQ and Creativity Fuel Rapid Growth at D-to-C Brand True Classic

    Jun 7, 2022·31m
  220. 220

    How Wrangler is Reducing its Boot Print With Bold Sustainability Goals

    May 30, 2022·24m
  221. 221

    Renfro Brands' CMO on Navigating Inflation and Supply Chain Disruptions

    May 23, 2022·20m
  222. 222

    Lovesac's Product Expansion Strategy: 'Shrink and Eat the Pie'

    May 17, 2022·25m
  223. 223

    How Neiman Marcus Group is Championing Environmental and Social Initiatives

    May 10, 2022·24m
  224. 224

    BHLDN is Prepared for the 'Year of the Wedding' With a New Approach to Bridal

    May 2, 2022·19m
  225. 225

    How CarMax Has Built a Culture of Corporate Social Responsibility

    Apr 26, 2022·19m
  226. 226

    A Look Inside Nordstrom's Retail Media Network

    Apr 18, 2022·18m
  227. 227

    GNC Extends Seamless CX Through Amazon Alexa Voice Ordering

    Apr 12, 2022·15m
  228. 228

    QVC Utilizes Livestream Shopping to Build Communities

    Apr 4, 2022·22m
  229. 229

    How Ron Thurston is Celebrating the Impact of Retail Associates Across America

    Mar 28, 2022·26m
  230. 230

    Taylor Stitch's CEO on the Sustainability Benefits of Accurate Demand Forecasting

    Mar 21, 2022·26m
  231. 231

    How Fable is Innovating Pet Products Through Thoughtful Design

    Mar 14, 2022·23m
  232. 232

    Authenticity, Social Commerce Spur D-to-C Brand ZOX's Growth

    Mar 8, 2022·36m
  233. 233

    TUMI Sees Benefits of its St. Jude Partnership Across its Organization

    Mar 1, 2022·19m
  234. 234

    Nuuly's Customer Success Strategy Stays Agile Through Automation

    Feb 21, 2022·20m
  235. 235

    Pizza Hut Tests and Learns to Improve Digital CX

    Feb 15, 2022·18m
  236. 236

    How The Natori Co. Embraces a Hybrid Retail Strategy

    Feb 8, 2022·20m
  237. 237

    How AI Tools Drive Accurate Inventory Forecasting and Allocation for PacSun

    Jan 31, 2022·17m
  238. 238

    Wine Access' CEO on Meeting Demand Surges, Product Transparency and Subscriptions

    Jan 24, 2022·25m
  239. 239

    How Ulta is Building a Winning Loyalty Program

    Jan 17, 2022·18m
  240. 240

    Collars & Co. Founder on TikTok's Marketing Power

    Jan 10, 2022·21m
  241. 241

    How Kroger's Programmatic Advertising Marketplace is Benefitting Brands

    Jan 3, 2022·24m
  242. 242

    Lids' CEO: Global Brick-and-Mortar Retail is 'Alive and Healthy'

    Dec 21, 2021·19m
  243. 243

    Retail Strategist Melissa Gonzalez on Positioning Stores as a Point of Loyalty

    Dec 14, 2021·16m
  244. 244

    Lands' End's Chief Customer Officer on its Data-First Road Map

    Dec 6, 2021·15m
  245. 245

    Crafting the Art of Personalization in Loyalty and CRM at Michaels

    Nov 30, 2021·12m
  246. 246

    Google Commerce Exec on Creating an Open, Equal and Fair E-Commerce Marketplace

    Nov 23, 2021·23m
  247. 247

    Diverse Merchandise, Financial Accessibility Led Rent-A-Center's COVID Strategy

    Nov 15, 2021·16m
  248. 248

    Rite Aid Redesigns Itself for Today's Customer

    Nov 9, 2021·19m
  249. 249

    How VF Corporation Evaluates and Supports Loyalty Programs Across its Brands

    Nov 2, 2021·17m
  250. 250

    Western Brand Tecovas Sees Growth Spurred By Stores, Brand Experience and Culture

    Oct 25, 2021·28m
  251. 251

    How Macy's Integrates Giving, Volunteerism and Social Impact With Everyday Business

    Oct 19, 2021·26m
  252. 252

    Foot Locker Using Back-to-School Learnings to Inform Holiday Strategy

    Oct 13, 2021·21m
  253. 253

    Trek Bikes Implements Sustainable Business Practices

    Oct 4, 2021·27m
  254. 254

    How Save A Lot's Newest Campaign Showcases its Brand Refresh

    Sep 28, 2021·17m
  255. 255

    Digital Healthcare is at the Forefront for Walgreens Boots Alliance

    Sep 20, 2021·24m
  256. 256

    Physical Retail Drives Batteries Plus' Explosive Growth

    Sep 14, 2021·25m
  257. 257

    How Office Depot's Connected Business Delivers Seamless CX

    Sep 7, 2021·24m
  258. 258

    Shiseido's Data Management Efforts Create Better Customer Experiences

    Aug 30, 2021·22m
  259. 259

    National Business Furniture is Designing the Office of the Future

    Aug 23, 2021·19m
  260. 260

    David's Bridal Exec Kelly Cook on Building a Loyalty Program

    Aug 17, 2021·33m
  261. 261

    Digital Marketing Best Practices for Customer Acquisition and Retention

    Aug 13, 2021·6m
  262. 262

    How PepsiCo Uses Data and Technology to Create Holistic Brand Interactions

    Aug 9, 2021·22m
  263. 263

    CVS Updates its Loyalty Program With Eye Towards Omnichannel Experiences

    Aug 3, 2021·18m
  264. 264

    Live Shopping Events on Facebook Help Abercrombie & Fitch Engage Customers, Drive Sales

    Jul 26, 2021·16m
  265. 265

    Big Lots' SVP of Marketing Details its "Be A BIGionaire" Campaign

    Jul 19, 2021·23m
  266. 266

    Customer Feedback, Relationships Foster 20 Years of Growth at LATHER

    Jul 13, 2021·25m
  267. 267

    Mall of America EVP on COVID Silver Linings and Brick-and-Mortar's Future

    Jul 5, 2021·24m
  268. 268

    How FTD is Reimagining its Digital Experience for Both Florists and Consumers

    Jun 29, 2021·30m
  269. 269

    How to Optimize BOPIS Execution With Automated Order Replenishment

    Jun 24, 2021·7m
  270. 270

    How Jane's Curated Marketplace of Small Businesses is Drawing Consumers

    Jun 22, 2021·22m
  271. 271

    Immersive Store Experiences Bring Apparel Brand DUER to Life

    Jun 14, 2021·20m
  272. 272

    Andie Extends it Fit Expertise From Women's Swimwear to Intimates

    Jun 7, 2021·19m
  273. 273

    The Baking Steel Fires Up Online Marketing to Capture At-Home Cooks

    May 31, 2021·20m
  274. 274

    How Coleman Furniture Uses AI to Power Visual Search

    May 24, 2021·15m
  275. 275

    PGA TOUR Superstore CEO Dick Sullivan Talks Company Culture, Team Leadership, and More

    May 17, 2021·29m
  276. 276

    Team Magnus Utilizes Amazon to Build a Global Customer Base

    May 10, 2021·28m
  277. 277

    Why Recommerce is a 'Triple Win' for eBay Sellers, Buyers and the Planet

    May 3, 2021·22m
  278. 278

    How Grove Collaborative is Impacting the Sustainable Home Essentials Market

    Apr 26, 2021·18m
  279. 279

    How Retailers Can Improve BOPIS and Curbside Pickup Programs

    Apr 21, 2021·9m
  280. 280

    Schick's New Products Align With Sustainability Goals

    Apr 19, 2021·18m
  281. 281

    Why D-to-C Brand Blenders Eyewear is Expanding Into Brick-and-Mortar

    Apr 12, 2021·23m
  282. 282

    How Ulta Beauty is Driving Equity and Inclusivity Across its Business

    Apr 5, 2021·18m
  283. 283

    How Privé Porter is Succeeding in the Luxury Resale Market

    Mar 29, 2021·40m
  284. 284

    Black Employees Launch Collection Celebrating Black Excellence at Bombas

    Mar 23, 2021·19m
  285. 285

    Carhartt and Guinness Partner to Celebrate St. Patrick's Day

    Mar 16, 2021·19m
  286. 286

    Industry Veteran Brian Lange Shares His Vision for the Future of Retail

    Mar 11, 2021·29m
  287. 287

    Goodfair Brings Vintage Resale Apparel to Nordstrom

    Mar 8, 2021·20m
  288. 288

    How City Chic Collective Plans to Serve the Worldwide Plus-Size Market

    Mar 1, 2021·24m
  289. 289

    Qurate Retail and NRF Partner to Amplify Small Businesses

    Feb 22, 2021·23m
  290. 290

    'Omni-Always' Approach Fuels Bed Bath & Beyond's Transformation

    Feb 15, 2021·22m
  291. 291

    Why Get Maine Lobster's CEO is Focused on Great CX to Fuel Retention

    Feb 9, 2021·24m
  292. 292

    How Saucony is Keeping Pace With the Running Community Online

    Feb 1, 2021·18m
  293. 293

    FabKids Shifts Content Marketing Strategy With the Help of Influencers

    Jan 25, 2021·25m
  294. 294

    Staples Connect Champions Small Businesses With Product Sourcing Project

    Jan 18, 2021·23m
  295. 295

    The Power of Social Media, Video and Storytelling for Two Blind Brothers

    Jan 12, 2021·34m
  296. 296

    Model No. Creates Sustainable Custom Furniture With 3D Printing

    Jan 4, 2021·25m
  297. 297

    Retail Partnerships Prime quip for Healthy Growth

    Dec 22, 2020·23m
  298. 298

    The Body Shop Cuts Turnover, Engenders Loyalty With Open Hiring Initiative

    Dec 14, 2020·15m
  299. 299

    Why Blue Nile is Growing its Store Count Amid a Pandemic

    Dec 8, 2020·30m
  300. 300

    David's Bridal Uses 3D and AR Technology to Bring Virtual Bridal Gowns to Shoppers

    Nov 30, 2020·18m
  301. 301

    INTERMIX Exec on Why Retailers Should Have Pride in the Industry

    Nov 24, 2020·21m
  302. 302

    How Abbio is Meeting the Needs of New Home Cooks During COVID

    Nov 16, 2020·18m
  303. 303

    Walmart Accelerates Renewable Energy Adoption With New Partnership

    Nov 9, 2020·17m
  304. 304

    Michaels Supports Small Businesses With New MichaelsPro Program

    Nov 2, 2020·17m
  305. 305

    Saatchi Art SVP on the Importance of Telling Rich Brand Stories

    Oct 27, 2020·22m
  306. 306

    Highlights From Total Retail's Top 100 Fastest-Growing Retailers Report

    Oct 21, 2020·7m
  307. 307

    Personalized Video Helps Little & Lively to Improve CX and Retention

    Oct 20, 2020·19m
  308. 308

    Hollister Educates Gen Z Customers in New Voting Campaign

    Oct 12, 2020·15m
  309. 309

    How Tuft & Needle is Optimizing Affiliate and Influencer Marketing

    Oct 5, 2020·16m
  310. 310

    Why Wayfair is Collaborating With Competitors to Advance 3D Technology

    Sep 28, 2020·25m
  311. 311

    How FLOR Has Optimized its E-Commerce Business

    Sep 22, 2020·20m
  312. 312

    Zappos Adaptive Offers a Solution for Disabled Shoppers

    Sep 14, 2020·20m
  313. 313

    Re-Platforming Project Helps JTV to Integrate Live TV and E-Commerce Data

    Sep 8, 2020·20m
  314. 314

    Highlights From Total Retail's Free Shipping Report

    Sep 3, 2020·6m
  315. 315

    Callaway Golf Uses Augmented Reality to Showcase In-Store Products

    Aug 31, 2020·19m
  316. 316

    How Beekeeper's Naturals is Disrupting the Retail Medicine Market

    Aug 24, 2020·13m
  317. 317

    Product Development, UGC Drive CALPAK's D-to-C Growth

    Aug 17, 2020·12m
  318. 318

    Why Integrated Store Communications Became Essential at Hy-Vee

    Aug 11, 2020·14m
  319. 319

    E-Commerce Platform Change Boosts Plain Jane Hemp's Fortunes

    Aug 3, 2020·21m
  320. 320

    Shapermint Shifts Marketing to Social Responsibility Messaging, Sees Sales Boost

    Jul 27, 2020·23m
  321. 321

    Collaboration, Social Influencers Position Luxie Beauty for Growth

    Jul 20, 2020·23m
  322. 322

    How Pura Vida is Handling an Increase in E-Commerce Fraud During COVID-19

    Jul 12, 2020·9m
  323. 323

    Why Card-Linking Technology is Key to Customer Loyalty

    Jul 2, 2020·8m
  324. 324

    Palmaz Vineyards Connects With Customers Through Live Video

    Jun 28, 2020·19m
  325. 325

    Tech Helps Farmstead Meet the COVID-19 Online Grocery Boom

    Jun 20, 2020·18m
  326. 326

    How Amazon Handmade Curates Local Artisan Goods

    Jun 13, 2020·16m
  327. 327

    1-800-FLOWERS.com CEO Chris McCann on Building Customer Relationships

    Jun 7, 2020·21m
  328. 328

    Indiesigns Helps Businesses Re-Open Safely With Custom Signage

    May 31, 2020·18m
  329. 329

    How ELOQUII Embraces its Authentic Voice Through Influencer Content

    May 23, 2020·16m
  330. 330

    How Oz Medical Supply Diversified its Supply Chain to Meet Rising Demand

    May 17, 2020·24m
  331. 331

    SwimOutlet's Cause-Based Marketing Campaign Connects Customers With Olympians

    May 11, 2020·19m
  332. 332

    Ten Thousand Villages Supports Artisan Suppliers During Uncertain Times

    May 1, 2020·20m
  333. 333

    Fright-Rags Adapts Business Amid COVID Supply Chain Disruptions

    Apr 24, 2020·21m
  334. 334

    How Affiliate Marketing Boosts Customer Trust and Sales for Purple

    Apr 19, 2020·16m
  335. 335

    How Hair Care Brand amika is Helping Salon Owners and Stylists During COVID-19

    Apr 13, 2020·20m
  336. 336

    Stella & Dot CEO Jessica Herrin on Managing During the COVID-19 Crisis

    Apr 6, 2020·29m
  337. 337

    Lane Bryant Improves In-Store CX With Technology, Focus on D&I

    Mar 30, 2020·19m
  338. 338

    Product Innovation, Retail Stores Launch OROS Into Growth Mode

    Mar 23, 2020·23m
  339. 339

    Soft Surroundings Sees Growth in Email, SMS Revenue Through Automation

    Mar 16, 2020·19m
  340. 340

    Returns Solution Boosts Customer Satisfaction and Retention at Cuts Clothing

    Mar 9, 2020·30m
  341. 341

    Officeworks Enhances In-Store Merchandising and Staffing With Technology

    Mar 2, 2020·15m
  342. 342

    Why Brick-and-Mortar Stores Are Essential to Office Depot's B-to-B Services Transformation

    Feb 24, 2020·23m
  343. 343

    How Industry West Boosts D-to-C Sales With Online Personalization

    Feb 17, 2020·17m
  344. 344

    Data Helps Black Diamond Equipment Grow its Direct-to-Consumer Business

    Feb 10, 2020·15m
  345. 345

    How SMS Increased Efficiency and Improved Customer Service at Pier 1 Imports

    Feb 3, 2020·14m
  346. 346

    Serta Simmons Bedding's CMO on the Brand's D-to-C Transformation

    Jan 27, 2020·15m
  347. 347

    La-Z-Boy Gets Comfortable With Customer Data, Custom Products, In-Store Experts and More

    Jan 20, 2020·21m
  348. 348

    How Technology is Helping JO-ANN Stores Deliver Omnichannel Customer Service

    Jan 13, 2020·21m
  349. 349

    NOBULL's Co-Founder on Fostering Community and Expanding Into Physical Retail

    Jan 6, 2020·15m
  350. 350

    Peruvian Connection's Commitment to Sustainability Engenders Customer Loyalty

    Dec 23, 2019·27m
  351. 351

    Bridesmaid Gifting Program Promotes In-Store Growth at David's Bridal

    Dec 16, 2019·14m
  352. 352

    Partnerships With Traditional Retailers Fuel thredUP's Growth

    Dec 6, 2019·18m
  353. 353

    ThriftBooks’ CEO Talks Secondhand Products, Online Marketplaces

    Dec 2, 2019·20m
  354. 354

    How Kroger's Vitacost Brand Uses Data to Improve its Digital Marketing Efforts

    Nov 25, 2019·11m
  355. 355

    Frito-Lay Uses Predictive Analytics, Supply Chain Innovations to Grow Sales

    Nov 18, 2019·20m
  356. 356

    Product Customization, Brand Partnerships Drive Customer Acquisition for Zazzle

    Nov 11, 2019·18m
  357. 357

    The Growth Story of DRINKS’ D-to-C Business, Wine Insiders

    Nov 4, 2019·15m
  358. 358

    How Americana Brand Schott NYC Drives Sales With Local Social Advertising

    Oct 28, 2019·27m
  359. 359

    Linear TV Helping Framebridge Better Connect With Customers

    Oct 21, 2019·25m
  360. 360

    How Resident's Unique Positioning as a House of D-to-C Brands Led to Omnichannel Growth

    Oct 14, 2019·15m
  361. 361

    Charles Tyrwhitt's CEO on Product Evolution and the Brand's Growth in the US

    Oct 7, 2019·20m
  362. 362

    How an Omnichannel Order Management System Helps Eileen Fisher Outperform its Competition

    Sep 27, 2019·20m
  363. 363

    Sweaty Betty is Using Digital Marketing to Break Into the U.S. Market

    Sep 23, 2019·12m
  364. 364

    How Luxottica Personalizes the Loyalty Experience Across Brands

    Sep 16, 2019·11m
  365. 365

    Petco Exec on Building a Successful Loyalty Program

    Sep 9, 2019·15m
  366. 366

    How Data-Rich Marketing Efforts Keep Loyalty Members Flying With Southwest Airlines

    Sep 3, 2019·11m
  367. 367

    How Top Retailers Are Using and Investing in Technology

    Aug 29, 2019·8m
  368. 368

    Vera Bradley Creates Seamless Customer Experiences With the Help of a CDP

    Aug 26, 2019·17m
  369. 369

    Why Emotional Loyalty is Critical for Sephora's Customer Rewards Program

    Aug 19, 2019·7m
  370. 370

    How Clean Data Powers One-to-One Customer Relationships for Lovesac

    Aug 12, 2019·10m
  371. 371

    How Chico's FAS Obtains a 360-Degree View of its Customers

    Aug 5, 2019·18m
  372. 372

    U.S. Polo Assn. Uses Influencer Marketing to Increase Awareness, Engagement, Sales

    Jul 26, 2019·15m
  373. 373

    Stores, Mobile Helping to Drive Sephora's Omnichannel Success

    Jul 22, 2019·17m
  374. 374

    How Predictive Analytics Improve Inventory Allocation, Order Fulfillment at Lucky Brand

    Jul 15, 2019·18m
  375. 375

    Pearle Vision's Shift From Promotions to Quality Care Brand Messaging

    Jul 8, 2019·14m
  376. 376

    DTC Brand Brooklinen Finds Success With Pop-Up Shop

    Jul 1, 2019·12m
  377. 377

    Stores, Talent, Purpose: Inside EVEREVE's Growth Strategy

    Jun 24, 2019·25m
  378. 378

    ALDO Leverages UGC, Social Influencers for Customer Acquisition

    Jun 17, 2019·22m
  379. 379

    KIDBOX Accelerates Growth Plan With Walmart Partnership

    Jun 10, 2019·19m
  380. 380

    How Barnes & Noble College Engages its Gen Z Customer Through a Mobile App

    Jun 3, 2019·29m
  381. 381

    Nonprofit Online Marketplace eTruism Benefits Retailers, Charities, and Consumers

    May 28, 2019·19m
  382. 382

    Luxury Sneaker Brand GREATS Finds Success in Physical Retail

    May 17, 2019·13m
  383. 383

    Vineyard Vines Uses a Data Analytics Solution to Drive Effective Marketing

    May 13, 2019·10m
  384. 384

    How DAVIDsTEA is Using Technology to Improve Store Associate Performance

    May 6, 2019·15m
  385. 385

    Relaunched Mobile App Helps Tobi Drive Customer Acquisition

    Apr 29, 2019·11m
  386. 386

    Smart Fitting Rooms Help AdoreMe Increase In-Store Sales

    Apr 22, 2019·11m
  387. 387

    Southeastern Grocers Improves Employee Training With Microlearning Technology

    Apr 15, 2019·13m
  388. 388

    How Francesca's Identifies a Single View of the Customer

    Apr 8, 2019·11m
  389. 389

    Touchscreens Bring Endless Aisle to California Closets’ Showrooms

    Apr 1, 2019·10m
  390. 390

    Albertsons’ Online Marketplace Helps Meet Customers’ Changing Needs

    Mar 25, 2019·8m
  391. 391

    Digital, Amazon Driving Evolution of Grocery Retail

    Mar 18, 2019·10m
  392. 392

    What Anheuser-Busch InBev is Doing to Grow Digital Awareness, Sales

    Mar 11, 2019·7m
  393. 393

    Why Industry Disruptor Dirty Lemon is Investing in Physical Retail

    Mar 3, 2019·11m
  394. 394

    Shelf-Scanning Robot Improves In-Store Operations for Schnucks Markets

    Feb 25, 2019·13m
  395. 395

    Partnerships Help Weis Markets Compete With Amazon, Walmart in Online Grocery

    Feb 18, 2019·7m
  396. 396

    Digital Innovation Yields Sweet Returns for Mars Wrigley Confectionery

    Feb 11, 2019·11m
  397. 397

    5 Tips for Growing Your E-Commerce Sales

    Feb 1, 2019·12m
  398. 398

    Inside the Growth of Cannabis Brand MedMen

    Jan 28, 2019·23m
  399. 399

    Chico's Celebrates Women in #HowBoldAreYou Campaign

    Jan 21, 2019·13m
  400. 400

    How a Mobile App, Push Notifications Help City Gear Retain Customers

    Jan 14, 2019·14m
  401. 401

    Vision for the Future: Zenni Optical's Plan for Owning the Online Eyewear Category

    Jan 7, 2019·15m
  402. 402

    Olivela Melds Social Consciousness and Retail to Grow Brand

    Dec 13, 2018·13m
  403. 403

    A Look Into Charles & Colvard's Global Strategy

    Dec 10, 2018·14m
  404. 404

    Apricot Lane Targets Millennials for Acquisition, Retention

    Dec 3, 2018·20m
  405. 405

    BARK Looks to Brick-and-Mortar for Future Growth

    Nov 26, 2018·15m
  406. 406

    Digital Innovation Helping CVS Transform the Customer Experience

    Nov 19, 2018·12m
  407. 407

    New E-Commerce Platform Helps PGA TOUR Superstore Improve CX, Drive Sales

    Nov 9, 2018·10m
  408. 408

    Handy Shares the Importance of Retail Partnerships

    Nov 5, 2018·14m
  409. 409

    Crate and Barrel is Driving Engagement With Interactive Product Imagery

    Nov 2, 2018·12m
  410. 410

    Commitment to Hiring Veterans Leads to Nine Line Apparel's Success

    Oct 28, 2018·13m
  411. 411

    ‘Commerce Content’ Helps to Drive DVF's Online Growth

    Oct 22, 2018·19m
  412. 412

    Cosabella is Using AI to Better Connect With its Customers

    Oct 19, 2018·10m
  413. 413

    How Barneys New York Captivated a New Audience With Experiential Retail

    Oct 15, 2018·15m
  414. 414

    Clarins Exec Shares How Digital is Changing the Luxury Beauty Market

    Oct 8, 2018·13m
  415. 415

    Rebecca Minkoff Using Technology to Grow Customer Engagement

    Oct 1, 2018·12m
  416. 416

    An Inside Look at DSW's Relaunched Loyalty Program

    Sep 24, 2018·8m
  417. 417

    Personalized Emails Helping Shoe Carnival Drive Customer Loyalty

    Sep 17, 2018·13m
  418. 418

    Express Improves Loyalty Program Through Smart Use of Data

    Sep 10, 2018·11m
  419. 419

    Neiman Marcus Uses Technology to Create More Loyal Customers

    Sep 4, 2018·10m
  420. 420

    How Hilton Worldwide Has ‘Future-Proofed’ its Loyalty Program

    Aug 27, 2018·8m
  421. 421

    How Wolverine Worldwide is Personalizing Customers’ Experiences Across its Many Brands

    Aug 20, 2018·11m
  422. 422

    Starbucks Uses its App to Generate Customer Loyalty

    Aug 13, 2018·9m
  423. 423

    How Technology is Shaping the Retail Customer Experience

    Aug 6, 2018·13m
  424. 424

    Commitment to Social Responsibility Makes Indigenous More Than Just a Fashion Brand

    Jul 30, 2018·16m
  425. 425

    Cycle Gear Uses Analytics Tool to Optimize In-Store Staffing, Profits

    Jul 23, 2018·15m
  426. 426

    In-Store Service Helps Nest Bedding Win Customers

    Jul 16, 2018·14m
  427. 427

    Digital Native Brand Marine Layer Embraces Brick-and-Mortar for Growth

    Jul 9, 2018·20m
  428. 428

    How Burrow is Disrupting the Traditional Retail Furniture Business

    Jul 2, 2018·22m
  429. 429

    Pet Supplies Plus’ CEO on Reasons for Brand's Brick-and-Mortar Success

    Jun 25, 2018·13m
  430. 430

    Pink Lily CEO Shares How Influencers Play a Role in Growing the Brand

    Jun 18, 2018·12m
  431. 431

    zulily Targets Millennials Via Merchandising Efforts

    Jun 11, 2018·19m
  432. 432

    Sweet Experiences Drive Lolli and Pops’ Success

    Jun 4, 2018·16m
  433. 433

    Technology Driving eBay's Evolving Merchandising Strategy

    May 29, 2018·13m
  434. 434

    Madison Reed's CMO Shares Leadership Advice

    May 21, 2018·17m
  435. 435

    Godiva's Managing Director Talks Growth Strategy

    May 14, 2018·18m
  436. 436

    How Rainbow Shops is Using SMS to Grow its Audience

    May 10, 2018·4m
  437. 437

    GREATS President, COO Talks Retail Industry Disruption

    May 7, 2018·15m
  438. 438

    Boxed's B2B Head on Selling to Businesses, Leadership, and Hiring Best Practices

    Apr 30, 2018·17m
  439. 439

    Rockets of Awesome Founder Talks Subscription Commerce, Growth Strategy

    Apr 23, 2018·16m
  440. 440

    Godiva Sweetens the Customer Experience With Technology

    Apr 16, 2018·14m
  441. 441

    Data Platform Gives Build-A-Bear Workshop Better Insights Into Business Metrics

    Apr 9, 2018·10m
  442. 442

    What Rainbow Shops is Doing to Manage Customer Data

    Apr 6, 2018·4m
  443. 443

    Rent the Runway Using Technology to Improve In-Store Experience

    Apr 2, 2018·24m
  444. 444

    Tickets.com CEO Talks Mobile Ticketing Technology

    Mar 26, 2018·7m
  445. 445

    Previewing the Top 100 Omnichannel Retailers Report

    Mar 16, 2018·8m
  446. 446

    Mobile Apps Help City Furniture Personalize the In-Store Shopping Experience

    Mar 8, 2018·19m
  447. 447

    UNTUCKit Using RFID to Optimize its Inventory

    Mar 5, 2018·17m
  448. 448

    Finish Line Rolls Out Smart Mirrors in its Stores

    Feb 26, 2018·7m
  449. 449

    How Crate and Barrel is Bringing Digital In-Store

    Feb 16, 2018·20m
  450. 450

    Data at the Core of Walgreens’ Pricing Strategy

    Feb 12, 2018·14m
  451. 451

    Inside Bombfell's Partnership With J.C. Penney

    Feb 2, 2018·15m
  452. 452

    Tina Sharkey On the Secret Behind Brandless’ Growth

    Jan 29, 2018·11m
  453. 453

    Product Personalization Drives Bow & Drape's Success

    Jan 19, 2018·17m
  454. 454

    Online Startup Blank Label Adds Brick-and-Mortar Stores

    Jan 15, 2018·16m
  455. 455

    Employee Learning Technology Helping Bloomingdale's Save Money

    Jan 8, 2018·9m
  456. 456

    Harry & David's Brand Redesign Points to Digital Future

    Jan 2, 2018·12m
  457. 457

    How Draper James is Working to Get Omnichannel Right

    Dec 18, 2017·16m
  458. 458

    Overstock.com Using AR to Improve Customer Experience

    Dec 11, 2017·10m
  459. 459

    Inside Tophatter's Growth Strategy

    Dec 4, 2017·17m
  460. 460

    Subscription Commerce + Sock Fancy = A Winning Pair

    Nov 27, 2017·14m
  461. 461

    Technology, Service Key to Interior Define's Offline Success

    Nov 20, 2017·13m
  462. 462

    Dressing Up for the Holidays: David Donahue Opening Seasonal Pop-Up

    Nov 10, 2017·16m
  463. 463

    Analyzing Retailers’ Tech Spending Plans

    Nov 6, 2017·18m
  464. 464

    TaylorMade Golf Drives More Sales With New Payment Option

    Oct 30, 2017·12m
  465. 465

    TechStyle Co-CEO Talks Personalization, Subscription Commerce

    Oct 23, 2017·14m
  466. 466

    Data Platform Helps Asics Increase Conversions, Decrease Returns

    Oct 16, 2017·17m
  467. 467

    DSW Execs on the Retailer's Transformation, Future of the Industry

    Oct 9, 2017·17m
  468. 468

    Woolrich Talks Key Holiday Growth Strategies

    Oct 2, 2017·14m
  469. 469

    Analyzing the Retail Landscape With Industry Veteran Richard Last

    Sep 25, 2017·21m
  470. 470

    Online Marketplace Spring Uses AI to Improve CX

    Sep 18, 2017·35m
  471. 471

    Spotix Uses Data Partnership to Fuel Customer Acquisition

    Sep 11, 2017·12m
  472. 472

    Barnes & Noble's Chief Digital Officer Shares Leadership Philosophy

    Sep 5, 2017·13m
  473. 473

    Why Retailers Should Take a Page From Zola's Book

    Aug 28, 2017·14m
  474. 474

    How Tech Startup Enjoy is Winning With Customer Service

    Aug 21, 2017·12m
  475. 475

    The Wild, Compelling Story of Saddleback Leather's Growth

    Aug 14, 2017·16m
  476. 476

    Brick-and-Mortar Key to T-Mobile's Future

    Aug 7, 2017·17m
  477. 477

    Sur La Table Invests in Improving the Customer Experience

    Jul 31, 2017·16m
  478. 478

    An Inside View Into The Mine's Rebranding

    Jul 20, 2017·16m
  479. 479

    Customer Reviews Informing Carhartt's Merchandising Decisions

    Jul 17, 2017·11m
  480. 480

    Total Retail Talks Celebrates 100 Episodes!

    Jul 10, 2017·12m
  481. 481

    Tommy Bahama, MLB Partner for Licensed Apparel

    Jul 5, 2017·21m
  482. 482

    Wal-Mart Implements New Supplier Sustainability Platform

    Jun 26, 2017·13m
  483. 483

    From Drill Sergeant to Retail CEO: The Story of Grunt Style's Daniel Alarik

    Jun 9, 2017·17m
  484. 484

    Beauty Brand InstaNatural Looks to Marketplaces for Growth

    Jun 5, 2017·19m
  485. 485

    PulseTV Relying on Email, Video for CRM

    Jun 5, 2017·21m
  486. 486

    Mobile App, Loyalty Program Help LIDS Better Engage Customers

    May 30, 2017·10m
  487. 487

    How DSW is Getting Omnichannel Right

    May 22, 2017·13m
  488. 488

    Marketing Campaign Reaffirms Shinola's Commitment to American Workers

    May 15, 2017·12m
  489. 489

    Customer Feedback Informs Tuft & Needle's Decisions

    May 8, 2017·14m
  490. 490

    Proactive Support Delivers Results for Uncommon Goods

    May 1, 2017·14m
  491. 491

    Walker & Company's Unique Brand Proposition Meets its Customers’ Needs

    Apr 24, 2017·13m
  492. 492

    Personalization Key to Kavador's Sparkling Customer Experience

    Apr 17, 2017·16m
  493. 493

    Omnichannel Customer Service Approach Delivers for Pizza Hut

    Apr 10, 2017·14m
  494. 494

    ThirdLove Uses Personalization to Drive Success

    Apr 3, 2017·12m
  495. 495

    How NetRush Manages Tax Challenges Associated With Selling on Amazon

    Mar 27, 2017·13m
  496. 496

    How Rue La La is Improving Customer Experiences With Data

    Mar 20, 2017·16m
  497. 497

    Sharp's Peter Weedfald on the Future of Brick-and-Mortar Retail

    Mar 13, 2017·22m
  498. 498

    Integrated Supply Chain Pays Off for Nebraska Furniture Mart

    Mar 6, 2017·9m
  499. 499

    How XpresSpa is Putting the Consumer First

    Mar 1, 2017·15m
  500. 500

    How Sustainable Products Will Change the Future of Retail

    Feb 28, 2017·16m