The Uncharted Veterinary Podcast

Uncharted Veterinary Community

438 episodes listed below

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Real talk for veterinary practice leaders.

The gist

The Uncharted Veterinary Podcast is a warm, plainspoken show about the hard human problems inside veterinary practices. Recent episodes tackle confidence, slow schedules, soft skills, excuses, credentials, role tension, stepping down, and corporate pressure.

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About The Uncharted Veterinary Podcast

The Uncharted Veterinary Podcast focuses on the unglamorous middle of veterinary practice: the people problems, schedule fights, confidence gaps, career questions, and management conversations that rarely fit neatly into a handbook. Its episodes often begin with a listener problem and turn it into a leadership case study. The format is conversational and candid. It can be playful, but the advice usually lands in practical territory. Recent topics include a leader who does not feel confident, a clinic that has become too slow, and a strong veterinary technician whose technical skill is out ahead of her soft skills. Those are not treated as abstract workplace themes. They are handled as situations with feelings, incentives, history, and consequences. The show is especially interested in headspace: what a manager believes before walking into a hard conversation, what a team member may be protecting, and how a leader can move from reaction to useful action. It also spends time on role identity. A practice manager who cannot draw blood may feel judged by the medical team. A tired manager may want to step down to the front desk but worry about keeping the old workload for less pay. A multi-site medical director may be forced to carry schedule changes into clinics that did not ask for them. The show’s value is in that specific, lived-in texture. It does not just say communicate better. It asks what the conversation is really about, what has to be validated, and where boundaries or accountability need to be made visible. For veterinary professionals and practice leaders, it offers a peer-level sounding board for the hard parts of running a practice without pretending those parts are simple.

Made for: Veterinary professionals and practice leaders who handle clinic culture, staffing, accountability, and communication. It also fits support staff thinking about leadership or credentials like CVPM.

What sets it apart: The show pairs veterinary-specific workplace cases with warm, direct coaching on the emotional setup behind each decision. It is less about generic management theory and more about what to say, how to think, and what to own in a real clinic.

In their own words

The Uncharted Veterinary Podcast is for veterinary professionals who want to ace the tough parts of practice that happen daily but don't get discussed. We'll cover topics like how to manage workplace conflict, take exceptional care of pets and people, convince pet owners to follow your advice, have difficult money conversations, survive toxic co-workers and much more. If you want to up your communication, efficiency, management, or marketing skills so you can get more success and enjoyment from your career, then this is the podcast for you!

As heard by us

Based on 5 episodes we listened to · September 2026

Clinic management becomes concrete through candid discussions of growth, staff development, workload and the leadership choices behind everyday friction.

The Uncharted Veterinary Podcast turns clinic management problems into candid conversations about what happens when people and operations collide. Dr.

Read our full review in PlayNext →

Why you'd press play

Clinic growing pains meet practical coaching before you volunteer for another heroic shift.

Press play if you want

  • help replacing your firefighter leadership style with systems that can survive a bigger team
  • a humane script for coaching the brilliant technician who cannot hide their irritation with beginners
Read the full recommendation in PlayNext →
veterinary leadership confidenceclinic scheduling pressuresoft skills coachingpractice manager identityteam accountabilityslow workload managementCVPM career questionscorporate-clinic tension

Talks about

Best episodes of The Uncharted Veterinary Podcast

Short reviews from the PlayNext desk, based on the episodes we processed.

393 - What Do We Do When We Are Too Slow? (Hall of Fame)Apr 8, 2026

A slow clinic day becomes a test of leadership, with the focus on honest talk, valid frustration, and whether the slowdown is temporary or something more lasting.

This Hall of Fame revisit looks at a clinic day that goes thin on patient care and heavy on charts, phones, and cleanup. The strongest part is that it takes the staff's frustration seriously instead of treating it like a character flaw.

392 - Great Vet Tech, Terrible Soft SkillsApr 1, 2026

A small cue turns honest feedback into something useful.

The summit promo and sponsor read add a little padding, though the main conversation stays practical and specific. For anyone interested in staff development inside a veterinary practice, this is a solid listen.

376 - Down With The Practice Manager!Dec 10, 2025

A grounded look at control, choice, and the cost of change.

This episode treats a veterinary workplace conflict less like a tidy dispute and more like a test of how much control anyone really has. It keeps circling the same hard idea: staying, leaving, or standing still all count as choices, even when none of them feel good.

375 - Help My Clinic With These Growing PainsDec 3, 2025

Growth strains systems, but the deeper test is rebuilding shared purpose and leadership habits.

The episode frames a practice's move from one location to two as more than an operations challenge. Its center of gravity is trust, buy-in, and leadership, especially the work of restoring a shared vision and shared purpose before revenue or other practical details come into…

373 - The Trouble With Friend GroupsNov 19, 2025

Favoritism becomes easier to handle once the team names the behavior, the cause, and the system around it.

Favoritism in the vet clinic is treated as an operational issue with real people behind it, which is the right lens. The discussion moves beyond the heat of favorites and into the harder work of naming what is actually happening, what may be driving it, and whether the problem…

Podcasts like The Uncharted Veterinary Podcast

Episodes

  1. 1

    421 - Tied to the Floor, Banned From Hiring, But Asked to Fix Everything

    Sep 30, 2026·47m
  2. 2

    420 - When You Suspect an Employee Is Impaired at Work

    Sep 23, 2026·49m
  3. 3

    419 - I'm a Veterinary Team Lead, Where Do I Go From Here?

    Sep 16, 2026·56m
  4. 4

    418 - Should Your Veterinary Clinic Have an Angel Fund?

    Sep 9, 2026·48m
  5. 5

    417 - How Much Financial Transparency Do Support Staff Need?

    Sep 2, 2026·39m
  6. 6

    416 - Planning to Exit on Your Own Terms

    Aug 31, 2026·38m
  7. 7

    415 - Modernizing a Practice Without Making Everyone Feel Obsolete

    Aug 26, 2026·51m
  8. 8

    414 - Staff Are Leaving and Ownership Already Knows Why

    Aug 19, 2026·44m
  9. 9

    413 - Hired for Financial Impact, Denied Financial Access

    Aug 12, 2026·45m
  10. 10

    412 - Tech Team Lead Pulled In All Directions

    Aug 5, 2026·40m
  11. 11

    411 - How Do I Ask For a Raise in This Economy?

    Jul 29, 2026·49m
  12. 12

    410 - When Everything Lands on the Medical Director's Desk

    Jul 22, 2026·36m
  13. 13

    409 - My Friends Won't Stop Asking Me for Veterinary Advice

    Jul 15, 2026·1h
  14. 14

    408 - Empowered or Overstepping? Helping Techs Make Better Decisions

    Jul 8, 2026·43m
  15. 15

    407 - How To Schedule Recheck Visits

    Jul 1, 2026·59m
  16. 16

    406 - War Against Smoke Breaks

    Jun 24, 2026·49m
  17. 17

    405 - Frustrated with All The Feelings

    Jun 17, 2026·50m
  18. 18

    404 - How To Let People Go When The Team Likes Them

    Jun 10, 2026·46m
  19. 19

    403 - Should Vets Really Be Involved in Client Finances?

    Jun 3, 2026·49m
  20. 20

    402 - The Team Doesn't See How We Support Them

    May 27, 2026·48m
  21. 21

    401 - The Clinic Is Fully Staffed… But Still Completely Overwhelmed

    May 20, 2026·49m
  22. 22

    400 - 400th Episode!! The State of the Pod Address

    May 13, 2026·15m
  23. 23

    399 - Selling Your Practice To A Group

    May 11, 2026·19m
  24. 24

    398 - My Boss Makes Me the Bad Guy

    May 6, 2026·42m
  25. 25

    397 - When You Care More Than Your Veterinary Team Does

    Apr 29, 2026·52m
  26. 26

    396 - Practice Valuations - Is It Time to Biopsy Your Business?

    Apr 27, 2026·34m
  27. 27

    395 - Help! My CSRs Escalate Everything

    Apr 22, 2026·44m
  28. 28

    394 - When Veterinary Leaders Lack Confidence

    This episode discusses how a lack of confidence in veterinary leaders negatively impacts management, team dynamics, and practice results.

    Apr 15, 2026·38m
  29. 29

    393 - What Do We Do When We Are Too Slow? (Hall of Fame)

    Dr.

    Apr 8, 2026·51m·4 clips
  30. 30

    392 - Great Vet Tech, Terrible Soft Skills

    A strong tech can still slow a team down.

    Apr 1, 2026·47m·3 clips
  31. 31

    391 - Veterinarian with 100 Excuses

    This episode discusses how veterinary practice owners can handle an associate veterinarian who constantly makes excuses and avoids taking responsibility for mistakes.

    Mar 25, 2026·48m
  32. 32

    390 - Is CVPM Worth It?

    This episode addresses whether the Certified Veterinary Practice Manager (CVPM) certification is worth pursuing, based on a mailbag question from a veterinary practice manager who has heard mixed reviews about its value.

    Mar 18, 2026·46m
  33. 33

    389 - They Think I’m Useless Because I Don’t Draw Blood

    A veterinary practice manager feels undervalued by her team because she lacks clinical skills like drawing blood, highlighting the tension between medical and operational roles in veterinary practices.

    Mar 11, 2026·43m
  34. 34

    388 - Stepping Down Without Stepping Backward

    This episode addresses a veterinary practice manager's question about stepping down from a management role to a front desk position while navigating concerns about workload and compensation.

    Mar 4, 2026·47m
  35. 35

    387 - Corporate is Changing the Clinic Schedule

    This episode addresses a veterinary practice management dilemma where a multi-site medical director faces pressure from corporate to change clinic schedules against staff preferences, exploring how to navigate this conflict without becoming the villain.

    Feb 25, 2026·45m
  36. 36

    386 - Former Vet is Poaching Staff!

    A veterinary practice owner seeks advice on handling a former employee who is poaching staff in violation of their contract, prompting a discussion on legal and emotional management strategies.

    Feb 18, 2026·52m
  37. 37

    385 - When Veterinary Leaders Become the Shock Absorbers

    This episode discusses the importance of HR training for veterinary practice managers to avoid lawsuits from employees.

    Feb 11, 2026·47m
  38. 38

    384 - Help! My Clinic Has the Winter Blues

    This episode discusses how to handle a team with low energy ('wet sock energy') without resorting to cheerleading, and promotes an HR training course to avoid lawsuits.

    Feb 4, 2026·52m
  39. 39

    383 - When the Side Hustle Spills into the Clinic

    This episode discusses side hustles in veterinary clinics, focusing on a manager's dilemma when a technician's pet-sitting side business leads clients to call the practice for scheduling.

    Jan 28, 2026·50m
  40. 40

    382 - My Clinic's Visits Are Dropping...But We're Still Swamped

    A veterinary practice manager seeks advice on declining appointments and staff apathy, with a focus on HR and leadership challenges.

    Jan 21, 2026·44m
  41. 41

    381 - My Team is Quiet Quitting

    This episode discusses quiet quitting in veterinary practices and the importance of HR training for managers to avoid legal issues.

    Jan 14, 2026·53m
  42. 42

    380 - To Buy, to Start, or to Stay - Is Practice Ownership Possible?

    Jan 7, 2026·33m
  43. 43

    379 - HOF: Training Initiative Into the Team

    This episode promotes the Uncharted Practice Owner Summit for veterinary practice owners while featuring a popular 2025 episode about implementing training initiatives into team development.

    Dec 31, 2025·46m
  44. 44

    378 - Gifts Under the Tree!

    Dec 24, 2025·28m
  45. 45

    377 - Is My Front Desk Making Clients Angrier?

    Dec 17, 2025·46m
  46. 46

    376 - Down With The Practice Manager!

    A mailbag problem turns into tough love.

    Dec 10, 2025·49m·3 clips
  47. 47

    375 - Help My Clinic With These Growing Pains

    Growing a practice changes the job.

    Dec 3, 2025·1h 6m·5 clips
  48. 48

    374 - When Are Credentials Worth It?

    Nov 26, 2025·47m
  49. 49

    373 - The Trouble With Friend Groups

    Favoritism gets messy fast.

    Nov 19, 2025·57m·4 clips
  50. 50

    372 - My Team Loves CE but Hates Implementation

    Nov 12, 2025·45m
  51. 51

    371 - Strong Client Relationships Using Smart Automations

    Nov 10, 2025·45m
  52. 52

    370 - Does This Feedback Seem Petty?

    Nov 5, 2025·49m
  53. 53

    369 - Uncharted Adventures - Halloween Special

    Oct 29, 2025·56m
  54. 54

    368 - How Do I Explain The Need for New Clients in My Busy Practice?

    Oct 22, 2025·53m
  55. 55

    368 - How Do I Explain The Need for New Clients in My Busy Practice?

    Oct 22, 2025·24m
  56. 56

    367 - Should we even BE on social media?

    Oct 15, 2025·1h 5m
  57. 57

    366 - Do I Have a "Money Hungry Vet"?

    Oct 8, 2025·43m
  58. 58

    365 - Our "Rich" Clients are Declining Services

    Oct 1, 2025·49m
  59. 59

    364 - Leveraging At-Home Laser Therapy

    Sep 29, 2025·32m
  60. 60

    363 - Help! My Associate Vet is Bullying The New Grads

    This episode discusses how to handle a toxic associate bullying new graduates in a veterinary practice, offering advice on communication and management strategies.

    Sep 24, 2025·50m
  61. 61

    362 - Surprise! Your Practice Just Got Sold

    Dr.

    Sep 22, 2025·26m
  62. 62

    361 - Always Cleaning When We Need Her

    This episode discusses how to address a technician who avoids work during busy times, focusing on management and HR strategies.

    Sep 17, 2025·55m
  63. 63

    360 - When Picking Up The Slack Breeds Resentment

    A veterinary practice owner seeks advice on managing resentment from picking up slack for slower colleagues, with a focus on HR and management skills.

    Sep 10, 2025·40m
  64. 64

    359 - Onboarding an Acquired Hospital

    A veterinary medical director struggles to get associate vets on board after their independent hospitals are acquired by a larger group.

    Sep 3, 2025·1h
  65. 65

    358 - Harnessing Technology and Leadership in the Modern Veterinary Practice

    Sep 1, 2025·14m
  66. 66

    358 - Harnessing Technology and Leadership in the Modern Veterinary Practice

    This episode features an interview with Dr.

    Sep 1, 2025·34m
  67. 67

    357 - Better Veterinary Handoffs, Stop the Confusion

    This episode discusses the importance of HR training for veterinary practice managers to avoid lawsuits and manage hospitalized patient workflows.

    Aug 27, 2025·47m
  68. 68

    356 - Coach My Awful Leader or Find My Exit?

    This episode discusses the rise of employee lawsuits against veterinary practices due to untrained managers and addresses a mailbag question from an unhappy office manager.

    Aug 20, 2025·46m
  69. 69

    355 - Fixing "Sink or Swim" Culture

    This episode discusses the importance of HR training for veterinary practice managers and how to build effective onboarding programs to reduce turnover.

    Aug 13, 2025·50m
  70. 70

    354 - Can I Offer Child Day Care as An Employee Benefit?

    This episode discusses the challenge of childcare costs for veterinary professionals and how it impacts practice management and employee retention.

    Aug 6, 2025·42m
  71. 71

    353 - Vets Don't Agree on Animal Neglect Case

    This episode discusses the rise of employee lawsuits against veterinary practices due to untrained managers and promotes an HR training course.

    Jul 30, 2025·49m
  72. 72

    352 - Coaching a Slow Vet Tech To Keep Up

    This episode discusses how to handle a slow but skilled veterinary technician who holds the team back, and promotes an HR training course to avoid lawsuits.

    Jul 23, 2025·56m
  73. 73

    351 - AI Makes Me Nervous

    This episode discusses the rise of employee lawsuits in veterinary practices due to untrained managers and addresses concerns about using AI in practice.

    Jul 16, 2025·50m
  74. 74

    350 - HOF - Can You Maximize Efficiency And Provide High Quality, Low-Stress Care?

    This episode discusses maximizing efficiency and providing high-quality, low-stress veterinary care, with a disagreement between hosts on how to achieve it.

    Jul 9, 2025·1h
  75. 75

    350 - HOF - Can You Maximize Efficiency And Provide High Quality, Low-Stress Care?

    This episode discusses maximizing efficiency and providing high-quality, low-stress care in veterinary practice, featuring a disagreement between hosts that leads to deeper learning.

    Jul 9, 2025·28m
  76. 76

    349 - Training Your CSR To Handle Price Shoppers

    This episode discusses how to handle price-shopping pet owners and the importance of HR training to avoid lawsuits in veterinary practices.

    Jul 2, 2025·48m
  77. 77

    348 - Supporting a Lead Tech Who Won’t Ask for Help

    This episode addresses how to support a lead veterinary technician who is struggling with personal issues affecting their work performance and team dynamics.

    Jun 25, 2025·46m
  78. 78

    347 - Leadership Failed Me

    Jun 18, 2025·40m
  79. 79

    346 - Help! My Practice Manager is Not Medically Trained

    Jun 11, 2025·36m
  80. 80

    345 - When The Team Goes Rogue

    Jun 4, 2025·1h 2m
  81. 81

    344 - Veterinary Leadership Through Fresh Eyes

    May 28, 2025·39m
  82. 82

    343 - My Boss is the Practice Bully

    May 21, 2025·45m
  83. 83

    342 - Management Wants to Silence Us

    May 14, 2025·48m
  84. 84

    341 - Scaling Your Practice Without Sacrificing Culture

    May 7, 2025·31m
  85. 85

    340 - When We Can't Pay for Tech School

    Apr 30, 2025·42m
  86. 86

    339 - Technician Schedule Drama

    Apr 23, 2025·47m
  87. 87

    338 - Training Initiative Into The Team

    Apr 16, 2025·47m
  88. 88

    337 - Spectrum of Care and Mentorship in Vet Med

    Apr 9, 2025·27m
  89. 89

    336 - Coaching Through Insecurity

    Apr 2, 2025·44m
  90. 90

    335 - Giving In to the High Maintenance Client

    Mar 26, 2025·45m
  91. 91

    334 - Medical Quality is Sliding Down

    Mar 19, 2025·56m
  92. 92

    333 - People Over Profits? Let’s Talk Metrics

    Mar 12, 2025·56m
  93. 93

    332 - Seeing Strengths Not Just Weaknesses

    Mar 5, 2025·45m
  94. 94

    331 - Should I Become a Minority Owner?

    Feb 26, 2025·45m
  95. 95

    330 - Can You Sell Your Practice and Keep Your Legacy?

    Feb 24, 2025·37m
  96. 96

    329 - Practice Manager vs Practice Bully

    Feb 19, 2025·52m
  97. 97

    328 - Team Doesn't Like That It's a Business

    Feb 12, 2025·39m
  98. 98

    327 - How I Cut 8 Minutes Off Every Visit

    Feb 10, 2025·32m
  99. 99

    326 - Stop Being Afraid To Let Them Fail

    Feb 5, 2025·55m
  100. 100

    325 - Appreciation Programs Not Appreciated

    Jan 29, 2025·41m
  101. 101

    324 - Practice Owner Scoffs At Wage Increases

    Jan 22, 2025·38m
  102. 102

    323 - Team Fun Gone Wrong

    Jan 15, 2025·54m
  103. 103

    322 - Inventory Management Scares Me

    Jan 8, 2025·1h 2m
  104. 104

    321 - 2025: A Look Ahead

    Jan 1, 2025·39m
  105. 105

    320 - Gifts Under the Tree!

    Dec 25, 2024·32m
  106. 106

    319 - Checking In Without Getting Sucked In

    Dec 18, 2024·1h 4m
  107. 107

    318 - How Did You Get From Tech to Manager?

    Dec 11, 2024·1h 5m
  108. 108

    317 - What Do We Do When We Are TOO Slow?

    Dec 4, 2024·50m
  109. 109

    316 - Is the Chaos of Practice Ownership Just Part of the Job?

    Nov 27, 2024·36m
  110. 110

    316 - Is the Chaos of Practice Ownership Just Part of the Job?

    Nov 27, 2024·34m
  111. 111

    315 - The New Hire Hurricane Just Hit

    Nov 20, 2024·59m
  112. 112

    Is Selling To Corporate My Only Option?

    Nov 13, 2024·1h
  113. 113

    313 - When Asking 'Do You Want To Go Home ' Hurts More Than It Helps

    Nov 6, 2024·47m
  114. 114

    312 - My Practice Owner Spends Too Much Money

    Oct 30, 2024·54m
  115. 115

    311 - Do I Want To Know Why They Are Calling Out

    Oct 23, 2024·51m
  116. 116

    310 - Getting Team Buy - In To Change (A Pet HealthZone® Case Study)

    Oct 21, 2024·34m
  117. 117

    309 - Can RVTs And VPAs Coexist

    Oct 16, 2024·51m
  118. 118

    308 - Can They Do Homework On The Clock?

    Oct 9, 2024·53m
  119. 119

    307 - Training On 'Emotional Intelligence' Is The WRONG Way To Fix Your Client Service Problem

    Oct 2, 2024·1h
  120. 120

    306 - I Hate That The Team Bashes Clients!

    Sep 25, 2024·50m
  121. 121

    305 - Frustrated With Taking Breaks.. And Not Taking Breaks

    Sep 18, 2024·52m
  122. 122

    304 - How Do I Teach Accountability

    Sep 11, 2024·1h 1m
  123. 123

    303 - Schedule Freaks The Team Out

    Sep 4, 2024·1h
  124. 124

    302 - Outdated Or Just Respectful Navigating Job - Hopping And Text Resignations

    Aug 28, 2024·56m
  125. 125

    301 - Out Of Compassion For Clients

    Aug 21, 2024·51m
  126. 126

    300 - We Want Them To Love Their Jobs, Is That Too Much To Ask

    Aug 14, 2024·1h 4m
  127. 127

    299 - When Layoffs Hit Hard With Rebecca Rose

    Aug 7, 2024·51m
  128. 128

    298 - Managing A Perfectionist

    Jul 31, 2024·1h 9m
  129. 129

    297 - Assoc. Didn't Do Anything Wrong

    Jul 24, 2024·1h 7m
  130. 130

    296 - Transitioning From Peer to Leader

    Jul 17, 2024·1h 5m
  131. 131

    295 - Help! I Have A Micromanaging Manager

    Jul 10, 2024·1h 1m
  132. 132

    294 - Old Skool Medicine Makes Me Cringe

    Jul 3, 2024·50m
  133. 133

    293 - Our Boss Refuses To Hire

    Jun 26, 2024·1h 2m
  134. 134

    292 - Helping Vets Balance Wellbeing & The Practice Needs

    Jun 19, 2024·1h 3m
  135. 135

    291 - Speak The Team Language

    Jun 12, 2024·57m
  136. 136

    290 - My Boss Oversteps Boundaries

    Jun 5, 2024·1h 4m
  137. 137

    289 - Do Wellness Plans Make Sense For You

    May 29, 2024·1h 6m
  138. 138

    288 - Does Anyone Care About The Details

    May 22, 2024·1h 1m
  139. 139

    287 - Doctor Development - New Grad And Established Associate

    May 15, 2024·1h 2m
  140. 140

    286 - We Need A Call - Out Policy

    May 8, 2024·59m
  141. 141

    285 - We Can't Get Clients In

    May 1, 2024·1h
  142. 142

    284 - Medical Director Not Managing The Naughty Doctor

    Apr 24, 2024·1h 7m
  143. 143

    283 - Why Are They All Leaving? What Am I Doing Wrong?

    Apr 17, 2024·57m
  144. 144

    282 - Returning To Work Post Mental Health Suicide Leave

    Apr 10, 2024·1h 3m
  145. 145

    281 - Be Efficient, High Quality and Low-Stress?

    Apr 3, 2024·1h 3m
  146. 146

    280 - Work is Good, Still Burned Out

    Mar 27, 2024·1h 6m
  147. 147

    279 - Our Manager is Gossiping About The Team

    Mar 20, 2024·57m
  148. 148

    278 - Personal Touch In A Digital World

    Mar 18, 2024·57m
  149. 149

    277 - Top 3 Things Practices MUST Be Doing To Keep Clients Coming In The Doors

    Mar 13, 2024·1h 13m
  150. 150

    276 - Managing With A Married Couple

    Mar 6, 2024·1h 6m
  151. 151

    275 - Rec Letters That Work

    Feb 28, 2024·47m
  152. 152

    274 - How Do I Give Them Time Off AND Keep Everyone Happy?

    Feb 21, 2024·1h 6m
  153. 153

    273 - When The Vet Won't GO FASTER

    Feb 14, 2024·56m
  154. 154

    272 - Does Writing People Up Ruin Team Trust And Culture?

    Feb 7, 2024·1h 5m
  155. 155

    271 - I Can't Handle It Anymore, How Do I Teach Them Self - Awareness

    Jan 31, 2024·1h 4m
  156. 156

    UVP - 270 - How The Heck Do I Make Them Feel Appreciated... And Say Thank You !

    Jan 24, 2024·57m
  157. 157

    UVP - 269 - Top Tricks For Talking Money With Clients

    Jan 22, 2024·26m
  158. 158

    UVP - 268 - We've Got A Narcissist In The Practice- What Do I Do?

    Jan 17, 2024·53m
  159. 159

    UVP - 267 - Going From Being Their Friend To Being Their Boss

    Jan 10, 2024·1h 14m
  160. 160

    UVP - 266 - How Do I Make Them See Me As a Doctor and Not a Tech?

    Jan 3, 2024·1h 4m
  161. 161

    UVP - 265 - Unplugged 2023 - Did We Do Better Than Last Time?

    Dec 27, 2023·1h 22m
  162. 162

    UVP - 264 - 2023- A Year Of Learning

    Dec 20, 2023·1h 15m
  163. 163

    UVP - 263 - Leadership Lessons Learned With Special Guest, Dr. Molly McAllister

    Dec 13, 2023·1h 1m
  164. 164

    UVP-262-Making Sure It's Written Down-How Do We Keep Discipline Consistent Across The Practice(s)?

    Dec 6, 2023·1h 2m
  165. 165

    UVP - 261 - There Something In The Water - EVERYONE Is Pregnant!

    Nov 29, 2023·1h 8m
  166. 166

    UVP - 260 - Hospitality In Veterinary Medicine: It's An Art

    Nov 22, 2023·1h
  167. 167

    UVP - 259 - Do We Actually Know What Burn Out Is?

    Nov 15, 2023·1h 11m
  168. 168

    UVP - 258 - Help- Am I Witnessing A Mutiny?

    Nov 8, 2023·1h 6m
  169. 169

    UVP - 257 - Can Financial Discussions Impact Veterinary Professionals' Well-being?

    Nov 6, 2023·1h 1m
  170. 170

    UVP - 256 - How Do You Stop Oversharing?

    Nov 1, 2023·1h
  171. 171

    UVP - 255 - I'll Admit It - Some Animals Make Me Nervous! With Guest Co - Host Amanda Schwarzwalder

    Oct 25, 2023·1h 13m
  172. 172

    UVP - 254 - If You And I Hang Out, Does Everyone Have To Be Invited?

    Oct 18, 2023·1h 7m
  173. 173

    UVP - 253 - Why Do We Struggle So Much With Failure?

    Oct 11, 2023·1h 9m
  174. 174

    UVP - 252 - We Are TOO Big To Not Have A Manager, Right?

    Oct 4, 2023·1h 6m
  175. 175

    UVP - 251 - Burnout Is Real - True Stories Of Leadership With Phil Richmond

    Sep 27, 2023·1h 2m
  176. 176

    UVP - 250 - I Should Switch From Salary To Pro - Sal, Right?

    Sep 20, 2023·1h 5m
  177. 177

    UVP - 249 - Can You Clone Yourself As a Manager?

    Sep 13, 2023·59m
  178. 178

    UVP - 248 - Numbers Vs. Culture - Does It Have To Be War?

    Sep 6, 2023·1h 7m
  179. 179

    UVP - 247 - HoF #218: Performance Reviews That Don't Suck

    Aug 30, 2023·1h 5m
  180. 180

    UVP - 246 - I’m Afraid I Suck As A Manager… And I Want To Go Back To The Floor

    Aug 23, 2023·1h 6m
  181. 181

    UVP - 245 - Lead To Thrive - The Science Of Crafting A Positive Workplace With Josh Vaisman

    Aug 16, 2023·1h 4m
  182. 182

    UVP - 244 - Discounting For Friends And Family - Will It Piss The Team Off?

    Aug 9, 2023·1h 3m
  183. 183

    UVP - 243 - How Can I Scale My Practice If I Can't Add DVMs?

    Aug 2, 2023·1h 7m
  184. 184

    UVP - 242 - When Is Burned Out TOO Burned Out To Continue Working?

    Jul 26, 2023·1h 6m
  185. 185

    UVP - 241 - Lessons Learned From Leadership - Part Two

    Jul 19, 2023·1h 2m
  186. 186

    UVP - 240 - Lessons Learned From Leadership - Part One

    Jul 12, 2023·55m
  187. 187

    UVP - 239 - I Can't Afford To Give Them All Raises

    Jul 5, 2023·59m
  188. 188

    UVP - 238 - How Do We Speak Their Language - The Next Gen Of Pet Owners

    Jun 28, 2023·1h 6m
  189. 189

    UVP - 237 - Fear In Veterinary Medicine

    Jun 21, 2023·1h 13m
  190. 190

    UVP - 236 - A Case For (and Against) Saturdays

    Jun 14, 2023·28m
  191. 191

    UVP - 235 - Are We Still Doing Non - Competes?

    Jun 7, 2023·56m
  192. 192

    UVP - 234 - When Non - Veterinarians Disagree With Veterinarians On Medicine

    May 31, 2023·1h 10m
  193. 193

    UVP - 233 - Vet Vs. Wellness Plans

    May 24, 2023·1h 3m
  194. 194

    UVP - 232 - Hall Of Fame- Letting Go Of The "I'm Giving My Notice Guilt" (original Episode #145)

    May 17, 2023·1h 5m
  195. 195

    UVP - 231 - How AI Can Grow Your Veterinary Practice

    May 11, 2023·38m
  196. 196

    UVP - 230 - The Future Of Financing Pet Healthcare

    May 8, 2023·27m
  197. 197

    UVP - 229 - They HAVE To Be Talking Behind My Back, Right?

    May 3, 2023·55m
  198. 198

    UVP - 228 - We Paid For EVERYTHING And Then They Resigned

    Apr 26, 2023·1h 1m
  199. 199

    UVP - 227 - Why Are The Client Money Conversations SO Hard For The Team?

    Apr 19, 2023·1h 13m
  200. 200

    UVP - 226 - My CSR Is Giving Out TOO Much Medical Info

    Apr 12, 2023·1h 2m
  201. 201

    UVP - 225 - When You Hire Within, They Can't ALL Get The Job

    Apr 5, 2023·58m
  202. 202

    UVP - 224 - Will Pet Insurance Be Like Health Insurance (i.e. Broken)?

    Mar 29, 2023·45m
  203. 203

    UVP - 223 - Is It Venting, Decompressing Or Gossiping?

    Mar 22, 2023·1h 4m
  204. 204

    UVP - 222 - Airpods And True Crime At Work?

    Mar 15, 2023·1h 3m
  205. 205

    UVP - 221 - Conflicting Team Members Who Won't Talk To Each Other

    Mar 8, 2023·1h 7m
  206. 206

    UVP - 220 - I'm Drowning In Lengthy Patient Records

    Mar 1, 2023·59m
  207. 207

    UVP - 219 - Our Practice Leader Is Driving People Away!

    Feb 22, 2023·57m
  208. 208

    UVP - 218 - Employee Reviews

    Feb 15, 2023·1h 5m
  209. 209

    UVP - 217 - I Have The Most Highly Paid Staff And I Am Proud Of It

    Feb 9, 2023·1h 4m
  210. 210

    UVP - 216 - This Clinic Is ALL Drama

    Feb 1, 2023·59m
  211. 211

    UVP - 215 - Beyond Pizza And Coffee How Do You Show Appreciation

    Jan 25, 2023·1h 4m
  212. 212

    UVP - 214 - The Economics and Emotions of Workplace Culture

    Jan 18, 2023·45m
  213. 213

    UVP - 213 - Coaching Spicy Tenured Team Members

    Jan 11, 2023·50m
  214. 214

    UVP - 212 - They Admitted Using Drugs... Now What Do I Do?

    Jan 4, 2023·1h 3m
  215. 215

    UVP - 211 - (HOF)The Team Is Mad I Won't Cover Staff Shortages

    Dec 28, 2022·1h 7m
  216. 216

    UVP - 210 - When A Great Tech Calls Out ALL. THE. TIME.

    Dec 21, 2022·1h 7m
  217. 217

    UVP - 209 - Deteriorating Doctor

    Dec 14, 2022·1h 16m
  218. 218

    UVP - 208 - What Do We Do When Accidents Happen?

    Dec 7, 2022·1h 13m
  219. 219

    UVP - 207 - Playing Nice With Your Competition - What's The Point?

    Nov 30, 2022·53m
  220. 220

    UVP - 206 - Managing A Neurodiverse Clinic Doctor

    Nov 23, 2022·41m
  221. 221

    UVP - 205 - Overwhelmed And Won't Give Up - Part 2

    Nov 16, 2022·1h 2m
  222. 222

    UVP - 204 - Overwhelmed And Won't Give Up! (Pt. 1)

    Nov 9, 2022·56m
  223. 223

    UVP - 203 - Unforgiving Doctor Is Ticking Off The Staff

    Nov 2, 2022·56m
  224. 224

    UVP - 202 - Consequences When A Client Behaves Badly

    Oct 26, 2022·1h 7m
  225. 225

    UVP - 201 - COS Crossover Leaders Should NOT Eat Last

    Oct 24, 2022·50m
  226. 226

    UVP - 200 - Lessons Learned At Uncharted

    Oct 19, 2022·1h 5m
  227. 227

    UVP - 199 - Who Should Take The Medical History

    Oct 12, 2022·57m
  228. 228

    UVP - 198 - Should I Report My Practice To The State Board?

    Oct 5, 2022·52m
  229. 229

    UVP - 197 - They Hired A B*tch So Now What Do We Do?

    Sep 28, 2022·57m
  230. 230

    UVP - 196 - Do You Want To Be A Doctor AND A Tech? Can I Change This Practice?

    Sep 21, 2022·58m
  231. 231

    UVP - 195 - I Tried To Unplug On Vacation... and Failed

    Sep 14, 2022·1h 12m
  232. 232

    UVP - 194 - Practice Manager Seeks Fun Veterinarian For Work Marriage

    Sep 7, 2022·51m
  233. 233

    UVP - 193 - We Have A Manager...They Don't Manage

    Aug 31, 2022·51m
  234. 234

    UVP - 192 - How To Compete For New Grad Hires

    Aug 24, 2022·47m
  235. 235

    UVP - 191 - What To Do With A Judgmental Manager

    Aug 17, 2022·1h
  236. 236

    UVP - 190 - The Whole Team Says "I've Never Been Shown How To Do That"

    Aug 10, 2022·1h 7m
  237. 237

    UVP 189 - How Adobe Animal Hospital is Doing Work-From-Home and Virtual Medicine

    Aug 3, 2022·54m
  238. 238

    UVP - 188 - The Tech's Personal Life Is Impacting Work

    Jul 27, 2022·56m
  239. 239

    UVP - 187 - Cyber Bullying And What It Means To Be Cancelled

    Jul 20, 2022·1h 6m
  240. 240

    UVP - 186 - How to Know If You Are The Toxic One?

    Jul 13, 2022·54m
  241. 241

    UVP - 185 - My New Practice Doesn't Write SOAPs

    Jul 6, 2022·55m
  242. 242

    UVP - 184 - My Lead Tech Tries To Tell Me How To Practice

    Jun 29, 2022·59m
  243. 243

    UVP - 183 - Firing Them Will Catch Everyone By Surprise

    Jun 22, 2022·48m
  244. 244

    UVP - 182 - Implementing An Effective Team Training Program

    Jun 15, 2022·43m
  245. 245

    UVP - 181 - Growth Opportunities For Technicians

    Jun 8, 2022·1h 2m
  246. 246

    UVP - 180 - The New Hire WAY Oversold Themselves...Now What?

    Jun 1, 2022·52m
  247. 247

    UVP - 179 - When The Hot - Head Is The One In Charge

    May 25, 2022·56m
  248. 248

    UVP 178 You Saved What Information Where? Information Security In Your Practice

    May 18, 2022·59m
  249. 249

    UVP 177 Is My Doctor Afraid Of Animals?

    May 11, 2022·1h 6m
  250. 250

    UVP 176 Team Boycotts New Doc Before She Even Starts

    May 4, 2022·55m
  251. 251

    UVP 175 Exactly HOW Do I Talk to A Negative Coworker?

    Apr 27, 2022·1h 13m
  252. 252

    UVP 174 Do You Really NEED an online pharmacy?

    Apr 20, 2022·1h 4m
  253. 253

    UVP 173 I Don’t Like My Boss’ Style

    Apr 13, 2022·1h
  254. 254

    UVP 172 I'm The Boss Now, Can We Still Be Friends?

    Apr 6, 2022·1h 2m
  255. 255

    UVP 171 The Entire World Is On Backorder

    Mar 30, 2022·57m
  256. 256

    UVP 170 (HOF) Making Staff Meetings Worth It

    Mar 23, 2022·1h 10m
  257. 257

    UVP 169 The Struggle Of Modernizing An Older Practice

    Mar 16, 2022·1h 16m
  258. 258

    UVP 168 The Team is Mad When I Won’t Cover For Them

    Mar 9, 2022·1h 5m
  259. 259

    UVP 167 Can You Teach Someone How To Be A Team Player?

    Mar 2, 2022·56m
  260. 260

    UVP 166 My Client Doesn't Believe In Science

    Feb 23, 2022·1h 8m
  261. 261

    UVP 165 My Tech Takes Risks

    Feb 16, 2022·53m
  262. 262

    UVP 164 It’s Finally Time to Fix The Gossip Culture

    Feb 9, 2022·1h 2m
  263. 263

    UVP 163 - How Do I Keep Client Negativity from Impacting the Team?

    Feb 2, 2022·1h 7m
  264. 264

    UVP 162 The Leadership Actions that Drive Culture

    Jan 26, 2022·53m
  265. 265

    UVP 161 Is People Insurance the Problem with Pet Insurance?

    Jan 19, 2022·37m
  266. 266

    UVP 160 Balancing Act

    Jan 12, 2022·1h 2m
  267. 267

    UVP 159 The Case For Cubex In The Short - Staffed Clinic

    Jan 10, 2022·39m
  268. 268

    UVP 158 Can We Offer Flexibility?

    Jan 5, 2022·55m
  269. 269

    UVP 157 Between a Rock and a Hard Place

    Dec 29, 2021·56m
  270. 270

    UVP 156 How Do I Know If This Place Is a Fit?

    Dec 22, 2021·52m
  271. 271

    UVP 155 Making Staff Meetings Worth It

    Dec 15, 2021·1h 8m
  272. 272

    UVP 154 Age Of Pet Insurance

    Dec 8, 2021·49m
  273. 273

    UVP 153 It’s Not the End of the World

    Dec 1, 2021·1h 6m
  274. 274

    UVP 152 We Aren’t Broken (The Stories We Tell Ourselves Matter)

    Nov 24, 2021·1h 2m
  275. 275

    UVP 151 Doctor Sensitive Can’t Take Criticism

    Nov 17, 2021·1h 2m
  276. 276

    UVP 150 HOF When Bad Reviews Come On Sunday

    Nov 10, 2021·53m
  277. 277

    UVP 149 Common Sense Problem Solving Isn’t Very Common

    Nov 3, 2021·51m
  278. 278

    UVP 148 HOF Where Do You Find New Hires?!

    Oct 27, 2021·56m
  279. 279

    UVP 147 The Team is Acting Badly

    Oct 20, 2021·1h 1m
  280. 280

    UVP 146 Moving On Up (From Small GP to Big Hybrid Practice)

    Oct 13, 2021·50m
  281. 281

    UVP 145 Letting Go of the “I Am Giving My Notice” Guilt

    Oct 6, 2021·1h 1m
  282. 282

    UVP 144 The Vet Who Won’t Go Home

    Sep 29, 2021·1h 2m
  283. 283

    UVP 143 There is ALWAYS an Excuse (How to Teach Accountability)

    Sep 22, 2021·51m
  284. 284

    UVP 142 Leveraging Relief Vets

    Sep 15, 2021·1h 6m
  285. 285

    UVP 141 Related to the Boss

    Sep 8, 2021·54m
  286. 286

    UVP 140 There is a Monster in the Clinic

    Sep 1, 2021·1h 1m
  287. 287

    UVP 139 When They Know We Won’t Fire Them

    Aug 25, 2021·54m
  288. 288

    UVP 138 GP vs ER - When Did We All Become Enemies?

    Aug 18, 2021·1h 3m
  289. 289

    UVP 137: Sick of the Sick Days

    Aug 11, 2021·1h 2m
  290. 290

    UVP 136 R-E-S-P-E-C-T… Part Time Need It Too!

    Aug 4, 2021·54m
  291. 291

    UVP 135 Team Building Is Fun… Do You Mean I Have to Pay Them Too?

    Jul 28, 2021·1h 3m
  292. 292

    UVP 134: SHOW ME THE MONEY!!!!

    Jul 21, 2021·1h 16m
  293. 293

    UVP 133 Are Benefits Really Needed - Can’t I Just Pay Them?

    Jul 14, 2021·53m
  294. 294

    UVP 132 Minimum Wage is Rising - How Do I Compete?

    Jul 7, 2021·1h 8m
  295. 295

    UVP 131 When and How Do We Take Care of The Team’s Pets???

    Jun 30, 2021·58m
  296. 296

    UVP 130 There is No Going Back… What Is Our “New” Normal?

    Jun 17, 2021·48m
  297. 297

    UVP 129 The Parents on the Team Want to Leave Early!

    Jun 16, 2021·58m
  298. 298

    UVP 128 When Clients Make You Uncomfortable

    Jun 9, 2021·1h 1m
  299. 299

    UVP 127: Getting the Team to Raise Their Standards of Care

    Jun 2, 2021·1h 6m
  300. 300

    UVP 126 Invasion of Privacy - When Clients Ask Your Vaccine Status

    May 26, 2021·43m
  301. 301

    UVP 126 Invasion of Privacy - When Clients Ask Your Vaccine Status

    May 26, 2021·41m
  302. 302

    UVP 125: Bad Review Coming

    May 19, 2021·52m
  303. 303

    UVP 124 What is With the No-Shows?

    May 12, 2021·1h 3m
  304. 304

    UVP 123 Interview with Shawn Wilkie of Talkatoo

    May 6, 2021·37m
  305. 305

    UVP 122: My Partner is Burning Out… And I Feel Guilty

    Apr 28, 2021·1h 3m
  306. 306

    UVP 121 Speed Round: Manage or Lead and Negative Reviews

    Apr 21, 2021·54m
  307. 307

    UVP 120: My Technician Smells Like Weed

    Apr 14, 2021·48m
  308. 308

    UVP 119: Clients Are Getting Vaccinated...Why Can't They Come In?

    Apr 7, 2021·58m
  309. 309

    UVP 118: When Techs Give Notice… and Then Turn Bad

    Mar 31, 2021·44m
  310. 310

    UVP 117: Getting the Veterinary Team Vaccinated Against COVID (Or Not)

    Mar 24, 2021·59m
  311. 311

    UVP 116: Dragging Our Feet To Hire New People

    Mar 17, 2021·52m
  312. 312

    UVP 115 The Staff Forgets Their Jobs

    Mar 10, 2021·54m
  313. 313

    UVP 114 When the Boss is Judging Clients

    Mar 3, 2021·53m
  314. 314

    UVP 113 Where Do You Find New Hires?!

    Feb 24, 2021·56m
  315. 315

    UVP 112 There’s a Clique in My Practice… And I’m In It!

    Feb 17, 2021·55m
  316. 316

    UVP 111 And I Took that Personally

    Feb 10, 2021·56m
  317. 317

    UVP 110: Front Desk as “Other”

    Feb 3, 2021·40m
  318. 318

    UVP 109: Asking For A Raise

    Jan 27, 2021·1h 8m
  319. 319

    UVP 108: The Staff is Turning Against the Clients!

    Jan 20, 2021·1h
  320. 320

    UVP 107: The Queen Bee Case Thief

    Jan 13, 2021·41m
  321. 321

    UVP 106: M.I. Bonkers: Is the New Hire Out of Touch… Or Am I?

    Jan 6, 2021·53m
  322. 322

    UVP 105: The Team Doesn’t Understand Change is Slow

    Dec 30, 2020·55m
  323. 323

    UVP 104: 2020: The Year of the Three-Legged Cat

    Dec 23, 2020·55m
  324. 324

    UVP 103: Five Phrases for a Happier Practice

    Dec 16, 2020·35m
  325. 325

    UVP 102: How to Not Take Angry Clients Personally

    Dec 9, 2020·58m
  326. 326

    UVP 101: COVID FOR CHRISTMAS

    Dec 2, 2020·50m
  327. 327

    UVP 100: When Bad Reviews Come on Sunday

    Nov 25, 2020·47m
  328. 328

    UVP 099: Speed Round: Money & Hip Hop

    Nov 18, 2020·52m
  329. 329

    UVP 098: Rapid Change Management

    Nov 10, 2020·51m
  330. 330

    UVP 097: Wellness Plans

    Nov 4, 2020·46m
  331. 331

    UVP 096 Making Saturdays in the Clinic Fun

    Oct 28, 2020·55m
  332. 332

    UVP 095 The Phones DO. NOT. STOP.

    Oct 21, 2020·1h 9m
  333. 333

    UVP 094 NEW RESEARCH - What Really Keeps Techs Engaged & Satisfied

    Oct 14, 2020·48m
  334. 334

    UVP 093: Million Dollar Technician (HOF)

    Oct 7, 2020·54m
  335. 335

    UVP 092: GSD Online Conference Next Week!

    Sep 30, 2020·34m
  336. 336

    UVP 091: How Do I Protect the Staff from Toxic Bosses?

    Sep 23, 2020·47m
  337. 337

    UVP 090: Death of Dentistry - When Clients Don't See the Value

    Sep 16, 2020·56m
  338. 338

    UVP 089: Keeping Morale Up During COVID-19 (HOF)

    Sep 9, 2020·1h 12m
  339. 339

    UVP 088: Is It Time to Quit My Dream Job?

    Sep 2, 2020·1h 14m
  340. 340

    UVP 087: When the Staff Stands Around

    Aug 26, 2020·1h 3m
  341. 341

    UVP 086: Start of School Survival Guide

    Aug 19, 2020·1h 15m
  342. 342

    UVP 085: HOF Why Are You So Special?

    Aug 12, 2020·38m
  343. 343

    UVP 084: HOF Schedule Your Way Out of Mayhem

    Aug 5, 2020·1h 6m
  344. 344

    UVP 083: Staff Divided on COVID

    Jul 29, 2020·1h 19m
  345. 345

    UVP 082: Summer + Covid Overwhelm

    Jul 22, 2020·1h 14m
  346. 346

    UVP 081: Help! I'm Being Micromanaged!

    Jul 15, 2020·58m
  347. 347

    UVP 080: How NOT to Promote from Within

    Jul 8, 2020·1h 18m
  348. 348

    UVP 079: When Pet Owners Walk in at the Last Minute

    Jul 1, 2020·1h 20m
  349. 349

    UVP 078: Gossiping Doctors

    Jun 24, 2020·1h 10m
  350. 350

    UVP 077: Marketing Cheap and Smart - How to Repurpose Content

    Jun 17, 2020·52m
  351. 351

    UVP 076: Ignored by Management: When Do You Quit Your Job?

    Jun 10, 2020·1h 12m
  352. 352

    Racial Injustice & Vet Med: What We Can Do Right Now

    Jun 6, 2020·1h 27m
  353. 353

    UVP 074: Do Docs on ProSal Get Ripped Off? How About Techs Judged on Skill?

    Jun 3, 2020·1h 6m
  354. 354

    UVP 073: How and When to Go Back to Normal

    May 27, 2020·1h 26m
  355. 355

    UVP 072: Does Your Practice Externship Suck?

    May 20, 2020·47m
  356. 356

    BONUS: How To Be There Without Being On Call

    May 17, 2020·40m
  357. 357

    UVP 071: You're Doing CE Wrong

    May 13, 2020·40m
  358. 358

    UVP 70: I'm Not Okay With What My Practice Is Doing

    May 6, 2020·55m
  359. 359

    UVP 069: When Techs Can't Tech Anymore

    Apr 29, 2020·58m
  360. 360

    UVP 068: On-Call is Burning Me Out!

    Apr 22, 2020·49m
  361. 361

    UVP 067: I'm New and People Are Mad I Don't Know How To Do Everything

    Apr 15, 2020·43m
  362. 362

    UVP 066: Our New Lead Tech Isn't Cutting It

    Apr 8, 2020·54m
  363. 363

    UVP 065: Top Management Questions About COVID-19

    Apr 1, 2020·1h 11m
  364. 364

    UVP 064: Keeping Morale Up During COVID-19

    Mar 25, 2020·1h 12m
  365. 365

    UVP 063: Making the Best of Uncertain Times

    Mar 18, 2020·44m
  366. 366

    BONUS: Emergency COVID-19 Planning for Your Practice

    Mar 12, 2020·1h 28m
  367. 367

    UVP 061: I Changed the Vacation Policy & A Staff Member is Rebelling

    Mar 11, 2020·1h 2m
  368. 368

    UVP 060: I'm Trying to Maternity Leave and EVERYTHING IS ON FIRE!

    Mar 4, 2020·1h 2m
  369. 369

    UVP 059: Vets on Production Want Extra Pay For Everything!

    Feb 26, 2020·1h 13m
  370. 370

    UVP 058: Compassion for Personal Issues Vs Needs of the Clinic

    Feb 19, 2020·1h 2m
  371. 371

    UVP 057: How (And Why) Dr. Andy Roark Gets Great Patient Photos

    Feb 12, 2020·1h 10m
  372. 372

    UVP 056: Staff Are Talking About Interviewing At Other Clinics

    Feb 5, 2020·1h 10m
  373. 373

    UVP 055: Help! I Want More Family Time!

    Jan 29, 2020·55m
  374. 374

    UVP 054: When a Staff Member Bullies the Boss

    Jan 22, 2020·1h 20m
  375. 375

    UVP 053: Uncharted Marketing & Strategy Conference - What to Expect

    Jan 15, 2020·39m
  376. 376

    UVP 052: When A Rockstar Tech Stops Being A Rockstar and Gets Negative

    Jan 8, 2020·1h 6m
  377. 377

    COS 008: The Deathly Hallows of Veterinary Medicine (w/ Dr. Michael Miller)

    Jan 6, 2020·50m
  378. 378

    UVP 051: Critical Conversations For People Who Hate Conflict

    Jan 1, 2020·1h 7m
  379. 379

    UVP 050: It's Bad and the Boss Doesn't Care

    Dec 25, 2019·1h 11m
  380. 380

    UVP 049: I'm short-handed and can't hire staff!

    Dec 18, 2019·1h 12m
  381. 381

    UVP 048: Talking To Docs About Time Management

    Dec 11, 2019·1h 9m
  382. 382

    COS 005: 4th Premolar Slab Fracture (HDYTT)

    Dec 5, 2019·20m
  383. 383

    UVP 47: Onboarding New Leaders

    Dec 4, 2019·44m
  384. 384

    UVP 046: How to Get Your Boss to Let You Come to Uncharted

    Nov 27, 2019·36m
  385. 385

    UVP 045: The Exam Room Time Vortex

    Nov 20, 2019·47m
  386. 386

    UVP 044: Handling Client Threats And Abusive Conversations

    Nov 13, 2019·1h 7m
  387. 387

    UVP 043: Our worst year ever and I just can't...

    Nov 6, 2019·14m
  388. 388

    UVP 042: Am I a good boss? How do I get honest feedback?

    Oct 30, 2019·1h 2m
  389. 389

    UVP 041: Help! I'm totally overwhelmed!

    Oct 23, 2019·1h 8m
  390. 390

    UVP 040: Personal Business on Company Time - Is my team lazy?

    Oct 16, 2019·55m
  391. 391

    UVP 039: The First 90 Days - Do you let the so-so employee stay or go-go?

    Oct 9, 2019·51m
  392. 392

    UVP 038: When pet owners complain about the prices

    Oct 2, 2019·1h 7m
  393. 393

    UVP 037: Wellness Resources For The Whole Team

    Sep 25, 2019·34m
  394. 394

    UVP 036: "It's not your place to question the doctor"

    Sep 18, 2019·1h
  395. 395

    UVP 035: What to Ask in a Job Interview

    Sep 11, 2019·1h 16m
  396. 396

    COS 004: New Research On Vet Suicide Behavior - An interview w/ Dr. Tracy Witte

    Sep 8, 2019·38m
  397. 397

    UVP 034 LIVE: Million Dollar Technician

    Sep 4, 2019·56m
  398. 398

    UVP BONUS: Staff Drama Recap

    Sep 1, 2019·35m
  399. 399

    UVP 033: Slammed For Going Home On Time

    Aug 28, 2019·58m
  400. 400

    COS 003: Blocked Cats - The first 15 minutes (HDYTT)

    Aug 25, 2019·20m
  401. 401

    UVP 032: It's Lonely at the Top

    Aug 21, 2019·1h 8m
  402. 402

    UVP 031: Scheduling Your Way Out Of Mayhem

    Aug 14, 2019·1h 7m
  403. 403

    COS 002: Anesthesia in a long dental procedure (HDYTT)

    Aug 11, 2019·20m
  404. 404

    UVP 030: When Management Gets Pulled Onto the Floor

    Aug 7, 2019·1h 5m
  405. 405

    UVP 029: How and when to fire a client

    Jul 31, 2019·1h 8m
  406. 406

    COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston

    Jul 28, 2019·1h
  407. 407

    UVP 028: Dealing With Angry Clients

    Jul 24, 2019·1h 5m
  408. 408

    UVP 027: When you're asked to do a job on top of your job

    Jul 17, 2019·1h 6m
  409. 409

    UVP 026: Vets Won't Come In For Staff Meetings

    Jul 10, 2019·1h 2m
  410. 410

    UVP 025: Clients Don't Want To See The New Vet

    Jul 3, 2019·1h 4m
  411. 411

    UVP BONUS: Staff Drama Conference Companion

    Jun 30, 2019·45m
  412. 412

    UVP 024: #4eyessavelives - Reducing the Risk of Suicide in Your Practice

    Jun 26, 2019·1h 6m
  413. 413

    UVP 023: The Staff Keeps Calling Out Sick

    Jun 19, 2019·48m
  414. 414

    UVP 022: The Staff Won't Support New Programs

    Jun 12, 2019·1h 6m
  415. 415

    UVP 021: Nonstop Texts For Pet Advice

    Jun 5, 2019·37m
  416. 416

    UVP 020: My manager won't manage

    May 29, 2019·56m
  417. 417

    UVP 019: When Doctors Can Break the Rules (But Techs Can't)

    May 22, 2019·1h 4m
  418. 418

    UVP 018: New Manager Mutiny

    May 15, 2019·1h 1m
  419. 419

    UVP 017: First Job Survival Guide for Veterinarians

    May 8, 2019·1h
  420. 420

    BONUS: Uncharted 2019 Conference Recap

    May 5, 2019·50m
  421. 421

    UVP 016: BETRAYAL! When Techs Leave for Another Practice

    May 1, 2019·1h
  422. 422

    UVP 015: Why Can't We Just Ask For Help?

    Apr 24, 2019·55m
  423. 423

    UVP 014: You're My Favorite Mistake - Playing Favorites In Practice

    Apr 17, 2019·46m
  424. 424

    UVP 013: My Momma Told Me You Better Shop Around - Dealing with Price Shoppers

    Apr 10, 2019·51m
  425. 425

    UVP 012: Sorry We're Running Behind... Again

    Apr 3, 2019·1h
  426. 426

    UVP 011: People Keep Changing Our Prices

    Mar 27, 2019·46m
  427. 427

    UVP 010: Can I Talk to You When You Get a Minute?

    Mar 20, 2019·36m
  428. 428

    UVP 009: The Vet Down The Road Is Cheaper

    Mar 13, 2019·39m
  429. 429

    UVP 008: Joy and Happiness In Vet Med

    Mar 6, 2019·9m
  430. 430

    UVP 007: "Love is a Battle Field" Front Vs Back

    Feb 27, 2019·41m
  431. 431

    BONUS: Uncharted Conference Companion - April 2019

    Feb 23, 2019·1h 2m
  432. 432

    UVP 006: "Stop Doing That!" How To Give Feedback

    Feb 20, 2019·1h 3m
  433. 433

    UVP 005: My Boss Eye Rolls at Life Balance SO HARD

    Feb 13, 2019·47m
  434. 434

    UVP 004: How To Coach Your Veterinary Team

    Feb 6, 2019·46m
  435. 435

    UVP 003: You Should Be Proud

    Jan 30, 2019·9m
  436. 436

    UVP 001: Coach Or Move On

    Jan 23, 2019·55m
  437. 437

    UVP 002: Why Are You So Special?

    Jan 23, 2019·39m
  438. 438

    The Uncharted Veterinary Podcast Is Coming!

    Jan 17, 2019·8m