
Credit union leadership, told through lived experience.
The gist
The CUInsight Experience is a leadership interview show rooted in the credit union movement. Its conversations favor career-shaping moments, personal standards, and the human work behind leadership decisions.
PRESS PLAY
Find your next episode
About The CUInsight Experience
The CUInsight Experience is an interview series built around the people leading the credit union movement. It is polished, collegial, and industry-specific. Rather than treating leadership as a set of slogans, the show looks at how leaders grow into judgment over time. Recent conversations circle around anchoring principles, identity, mentorship, patience, and the uncomfortable moments that test a leader's voice. Liz Ponder discusses creating a psychologically healthy space where employees know their feedback matters. Mark Zook's episode follows the uneven path toward larger responsibility, including the mentors who helped others see executive potential before they saw it themselves. Tansley Stearns frames leadership around authenticity, personal standards, and becoming someone who feels right when decisions are difficult. Scott Simpson reflects on career-shaping choices, the confidence of youth, and the need to keep leaning forward while carrying more wisdom. Brent Rempe's story connects finance with service, moving from college studies to work meant to make a difference in people's lives. Across episodes, the credit union context is never just backdrop. It gives the conversations their shared language of community, purpose, movement, and responsibility. The hosts keep the room warm, but the focus stays on the guest's experience. Questions often begin with career biography and then move toward how leadership feels in practice. The result is less tactical playbook than reflective professional development. It is especially useful for people who manage teams, serve members, or wonder what the next stage of leadership will ask of them. The show is also candid about uncertainty. Promotion does not end learning. Seniority does not remove doubt. Good leadership, as presented here, depends on listening carefully, using one's voice well, and staying connected to purpose when the work becomes complex.
Made for: The show is for credit union executives, emerging leaders, credit union professionals, and industry staff who want thoughtful conversations about growth, responsibility, and purpose. It will also suit listeners interested in credit unions as a leadership culture.
What sets it apart: Its strength is the combination of leadership access and personal reflection: guests discuss not only what they lead, but how they became ready to lead. The credit union lens keeps the conversations grounded in community, service, and trust.
In their own words
The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and Jilly Nowacki, founder, president, and CEO of Humanidei. In each episode, they engage in wide-ranging conversations about leadership lessons learned, life, and credit unions. Join them as they dive deep into topics that help us become better leaders and strengthen our movement, uncovering valuable insights that we can all learn from. The CUInsight Experience is produced by John Pettit, managing editor of CUInsight.com.
Talks about
Podcasts like The CUInsight Experience

Welcome to the Arena from ICR – Conversations with Today's Innovators & Business LeadersICRBusiness leaders, market lessons, real operating stories.
SMP LeaderTalksStruktur Management Partner - SMP - Georgiy MichailovLeadership thinking under real pressure.
The Intentional Leaders Podcast: Helping ambitious leaders gain clarity, communicate with confidence, and lead with intention.CyndiCalmer leadership, clearer teams, stronger trust.


Episodes
- 1
Anchored with Liz Ponder (#231)
Hidden gemThe CU Insight Experience interviews Liz Ponder, CEO of SRP Federal Credit Union, about using personal values as a leadership compass during pressure and uncertainty.
Apr 10, 2026·43m·3 clips - 2
Upward with Mark Zook (#230)
Hidden gemThe CUInsight Experience episode “Upward with Mark Zook (#230)” examines how Mark Zook grew from a MAPS Credit Union market researcher into its president and CEO.
Mar 27, 2026·43m·3 clips - 3
Space (#229)
Mar 13, 2026·35m - 4
Identity with Tansley Stearns (#228)
Hosts Randy Smith and Jilly Nowacki interview credit union CEO Tansley Stearns about how identity shapes authentic leadership.
Feb 27, 2026·34m - 5
Green Lights with Scott Simpson (#227)
Hidden gemScott Simpson tells Randy Smith and Jill Nowacki how a Utah politics job, a league CEO vacancy, and a move to Sacramento all arrived as career “hinge point” moments.
Feb 13, 2026·31m·2 clips - 6
Reflection (#226)
Jan 30, 2026·34m - 7
Purpose (#225)
Jan 16, 2026·24m - 8
Connection with Fred Robinson (#224)
Fred Robinson describes 42 years in the credit union movement as a calling shaped by Rusty Gertner and Tom Gaines.
Dec 5, 2025·33m·2 clips - 9
Gratitude (#223)
Randy Smith and Jill Nowacki frame gratitude as a leadership strategy for strengthening trust, engagement, and resilient teams.
Nov 21, 2025·33m·2 clips - 10
Alignment (#222)
Nov 7, 2025·39m - 11
Curiosity with Caroline Willard (#221)
Oct 24, 2025·41m - 12
Adaptability with Brad Bergmooser (#220)
Oct 10, 2025·40m - 13
Type 2 Fun (#219)
Sep 26, 2025·37m - 14
Belonging (#218)
Sep 12, 2025·30m - 15
Presence (#217)
Aug 29, 2025·42m - 16
Pivot (#216)
Aug 15, 2025·39m - 17
Enough (#215)
Aug 1, 2025·34m - 18
Courage with John Bratsakis (#214)
Jul 18, 2025·43m - 19
Releasing with Patty Corkery (#213)
Jul 4, 2025·42m - 20
Legacy with Ty Muse (#212)
Jun 20, 2025·47m - 21
Energy Equation with Lauren Culp (#211)
Jun 6, 2025·38m - 22
Paradox with Greg Michlig (#210)
May 23, 2025·40m - 23
Inner Work with Tracie Kenyon (#209)
May 9, 2025·44m - 24
Trust (#208)
Apr 25, 2025·36m - 25
Imposter Syndrome (#207)
Apr 11, 2025·35m - 26
Growing Pains with Renée Sattiewhite (#206)
Mar 28, 2025·44m - 27
Resilience (#205)
Mar 14, 2025·35m - 28
Authenticity with Mike Valentine (#204)
Feb 28, 2025·40m - 29
Create or Innovate (#203)
Feb 14, 2025·34m - 30
Expecting the Best (#202)
Jan 31, 2025·34m - 31
Life is Short (#201)
Jan 17, 2025·34m - 32
Jill & Randy - Human-Centric (#200)
Dec 6, 2024·42m - 33
Cathie Mahon - Empower Communities (#199)
Nov 22, 2024·45m - 34
Sekou Bermiss - Building Resilience (#198)
Nov 8, 2024·48m - 35
Renée Sattiewhite - Think Global (#197)
Oct 25, 2024·38m - 36
Samantha Beeler - Change Challenge (#196)
Oct 11, 2024·47m - 37
Michael Crowl - Curiosity Focus (#195)
Sep 27, 2024·38m - 38
Lauren Culp - Transitions (#194)
Sep 13, 2024·46m - 39
Robbie Young - You Matter (#193)
Aug 30, 2024·41m - 40
Pamela Barnum - Tactical Influence (#192)
Aug 16, 2024·45m - 41
Leigh Brady - Difference Makers (#191)
Aug 2, 2024·47m - 42
Jill Nowacki - Friction (#190)
Jul 19, 2024·40m - 43
John Hope Bryant - Financial Dignity (#189)
Jul 5, 2024·48m - 44
Tobi Weingart - Transformative Learning (#188)
Jun 21, 2024·45m - 45
Lisa Florian - Better Futures (#187)
Jun 7, 2024·38m - 46
Tim Anderson - Transform People (#186)
May 24, 2024·38m - 47
Tony Hernandez - Multiple Voices (#185)
May 10, 2024·44m - 48
Jennifer Borowy - Heart to Serve (#184)
Apr 26, 2024·45m - 49
Hector Martin - Future Vision (#183)
Apr 12, 2024·45m - 50
Brent Rempe - Lead with Heart (#182)
Randy Smith interviews Brent Rempe, CEO of First Alliance Credit Union, about his career journey from AmeriCorps to leading a credit union.
Mar 29, 2024·44m