Dealership process talk with real consequences.
Strategy with Jason turns automotive business problems into practical dealership conversations. The show moves from sales-floor habits to compliance risk, asking what breaks in real stores and what managers can fix before it costs money.
PRESS PLAY
Strategy with Jason is an automotive business show about the hidden machinery of a profitable dealership. It is not a broad management show with dealership examples sprinkled in. The conversations live inside the store: the desk, the CRM, F&I, the BDC, the service lane, the website lead form, and the awkward moment when a customer already has numbers but the team still wants to start over. The show’s central obsession is process. Again and again, episodes ask whether the people, tools, and handoffs inside a dealership are actually working, or whether technology is simply revealing old weaknesses faster. That gives the show its useful edge. A conversation about AI becomes a conversation about training. A conversation about digital retailing becomes a challenge to managers who do not understand the tools their teams are expected to use. A compliance topic becomes a map of every place consumer information enters the store and every vendor that touches it. The 700 Credit episodes bring a more specialized lane, with recurring attention to automotive finance, identity verification, soft pulls, privacy obligations, FTC pricing scrutiny, and fraud before it reaches the deal jacket. Those segments can feel serious because the risks are serious. Still, the show rarely turns dry. Jason Harris works in stories, live-event energy, back-and-forth interruptions, and sales-floor memory, including examples of month-end pressure, spiff cars, missed pre-quals, and deals that go sideways when payment expectations arrive too late. Guests add field-level texture rather than abstract advice. Michael pushes process pressure testing. April brings manager development and onboarding into the frame. Dennis centers the human experience around technology. Ken Hill connects credit, compliance, and fraud prevention to everyday dealer workflows. Jake frames recorded conversations as a coaching and profitability tool. The result is a practical show for people who already know the automotive world and want sharper questions to take back to the store. It is about tightening the operation before the customer, the regulator, or the lost deal exposes the weak spot.
Made for: Built for dealership owners, general managers, F&I leaders, BDC managers, sales managers, and automotive vendors who already understand the store environment. It best serves listeners looking for practical fixes, not high-level theory.
What sets it apart: The show connects technology, compliance, and profitability back to daily dealership behavior. Its strength is turning abstract risk into concrete process checks a manager can recognize immediately.
Podcast by Jason Harris
Based on 5 episodes we listened to · September 2026
Strategy with Jason turns dealership technology, finance, and compliance into concrete operating questions about sales performance and profit.
Jason Harris keeps dealership economics close to the sales floor. His guest conversations examine how recording customer interactions can sharpen coaching, how streaming ads should be measured, and how disconnected systems affect service and sales.
Jason Harris puts stale CRMs and hard pulls on notice, so your blind spots have fewer hiding places.
Press play if you want
Short reviews from the PlayNext desk, based on the episodes we processed.
A plainspoken look at the dealership data gaps that can turn into compliance trouble.
This episode keeps its attention on the dull but important work of dealership finance and compliance: tracing where consumer information enters the store, assigning responsibility, and checking the systems around it before problems show up.
A finance-office payment shock frames prequalification as a deal-flow safeguard.
A skipped soft pull can turn an otherwise manageable dealership process into a late finance-office surprise. The episode follows that problem into F&I, where a hard pull may reveal a payment far outside the customer's range and leave the dealer weighing a lower vehicle price,…
Recording calls gives dealership managers a clearer read on process, coaching, and profit.
The episode presents recorded conversations as a practical dealership support tool. They give leaders a clearer view of whether the team is following the documented process, help gauge efficiency, and make coaching feel immediate and consistent with the training already in…
Disconnected dealership systems can turn a completed service visit into a fresh interruption.
Dealer technology turns into a customer-experience issue when systems fail to recognize what a customer has already done. Jason Harris and Dennis of the Nilo Company follow that problem through a dealership call that prompted Harris about an oil change two weeks after a $300…
A grounded discussion of the questions, metrics, and practical decisions behind streaming ads in automotive.
Streaming advertising is now part of the mainstream media mix, but this conversation stays focused on the harder question: how dealers and ad associations should think about it.
Jason Harris interviews Dennis Gingrich of the Nilo Company at NADA 2026.
Jason Harris interviews Brett Hall of EMG about streaming advertising in the automotive industry.
Ken Hill of 700 Credit says FICO pricing has risen from roughly 10 cents per score to about two dollars, pushing credit-report costs higher for dealerships.
Mike Morgan, Jim Kazabucki, and Jeremy Nolling examine dealership CDPs, customer identity, data quality, and AI readiness.
This episode discusses how automotive dealers can pressure test their business processes to improve profitability and operations.
This episode features April Simmons discussing how automotive managers can improve their leadership skills, focusing on people and process management rather than just sales expertise, to enhance business profitability.
This episode features an interview with Dennis Gingrich discussing how focusing on the human experience and integrating technology like CRM systems can drive profitability in the automotive industry.
This episode discusses strategies for detecting and preventing fraud in automotive finance, featuring expert insights on identity verification and dealership protection.
This episode discusses the FTC's recent warning letters to 97 auto groups for deceptive pricing practices and how it impacts dealers nationwide, covering compliance issues and credit perspectives.
Compliance starts with one designated person.
Jason Harris and Ken discuss how skipping soft pulls and pre-qualification can leave dealership staff unaware of a customer’s credit score, payment range, lender fit, and trade equity.
Jason Harris opens by tying dealership profitability to people, process, technology, and the work needed to create a more profitable dealership.
This episode discusses the mandatory shift in automotive dealerships toward technology and consistency to adapt to changing customer behaviors and the connected vehicle era.
This episode discusses how to evaluate marketing agencies in the automotive industry, focusing on transparency, payment practices, and avoiding agencies that act as product companies rather than partners.
This episode explores how improving employee experience drives customer loyalty in automotive dealerships, featuring insights from Shawn Armorer and a discussion on practical strategies.
This episode features Doug Hadden discussing how data-driven pricing and adapting to informed consumers are crucial for maximizing profit in the automotive industry.
This episode features a conversation about using streaming ads to drive physical store traffic, with insights from Richard DeLancey of Coast Tech AI, while sharing personal anecdotes about podcasting in Las Vegas.