Inside VOICE

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Voice tech from the builders' side.

The gist

Inside VOICE is an industry-focused interview show about voice technology in use. It favors concrete applications: smart speakers, cars, restaurants, healthcare, accessibility, education, IVR systems, and brand voice experiences.

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About Inside VOICE

Inside VOICE is a trade-floor podcast for the voice technology world. It keeps the conversation grounded. Rather than treating voice assistants as a single consumer gadget category, the show follows the many places voice is being tested, refined, and sold. Accessibility is a recurring foundation, especially in discussions of tools that let people use the internet through speech. Automotive voice gets a technical and strategic treatment, with attention to why car manufacturers might choose custom systems instead of simply adding Alexa or Google. Consumer education also matters here. Katherine Prescott's work with Voice Brew points to an audience of people who want Alexa to be useful but need instructions written plainly. The show also spends time with more specialized use cases. Canary Speech brings natural language processing into telehealth and emotional health. Encounter AI applies voice ordering to restaurants, where speed, labor pressure, regional accents, dialects, slang, and comfort with AI all shape adoption. Maria Spyropoulou's IVR experience adds a careful design lens, especially around timeouts, pauses, interruption, audio review, encryption, and anonymous data. DentalFlashGo shows voice as a study tool, turning exam preparation into hands-free practice for dental students. Agency strategy appears too, through RAINN's pivot toward voice work for brands such as Starbucks, Tide, and Headspace. The style is direct and collegial. Guests explain what they are building, what customers ask for, where the technology still strains, and why a focused niche can matter more than a broad claim. Inside VOICE suits listeners who want to understand the industry by hearing from the people making small but consequential decisions inside products, agencies, startups, and voice-enabled services.

Made for: Inside VOICE is for voice technology builders, product teams, startup operators, marketers, designers, and curious technologists tracking real-world adoption. It also suits non-specialists who want business-context interviews rather than dense engineering lectures.

What sets it apart: The show stands out by pairing community access with practical operator detail. Its guests talk about applied voice work across cars, restaurants, healthcare, education, accessibility, smart homes, IVR, and brand agencies instead of staying inside one platform ecosystem.

In their own words

This podcast is about showcasing the creative, inclusive community in voice technology with a focus on educational and innovative content. You'll hear interesting conversations with some of the top leaders in the voice tech space as well as up and coming people in voice plus, behind the scenes of VOICE events online and offline.Co- Hosted by Keri Roberts, Pete Erickson and James Poulter plus some special guests. Learn more at https://www.voicesummit.ai and send us an email at [email protected].

Why you'd press play

A Whopper sandwich enters the voice AI discussion, and your lunch order becomes a design problem.

Press play if you want

  • to hear why carmakers might choose their own voice interface over Alexa or Google
  • to find out what Alexa beginners ask someone who writes guides for them
Read the full recommendation in PlayNext →
voice technology startupscustom voice assistantsAlexa and smart home useaccessibility and inclusionvoice UI and IVR designtelehealth and speech analysisrestaurant voice orderingVoice Summit community

Talks about

Best episodes of Inside VOICE

Short reviews from the PlayNext desk, based on the episodes we processed.

Bringing Community Together with Voice with Paige Harkness, Partnerships/Integrations at AlkiraJun 3, 2020

Paige Harkness makes a grounded case for voice as access to practical Australian services.

Voice technology lands here as a practical accessibility layer for Australian services. Paige Harkness, who leads partnerships and integrations at Alkira Software, follows the company's path from an early tool that could scrape websites, show what was on screen, translate it,…

Creating Custom Voice Experiences for Auto Brands with Kyle Halstvedt & Scott Halstvedt at SoundHound Inc.May 29, 2020

Kyle Houtsved and Scott Houtsved explain why cars may need specialized voice systems that work alongside familiar assistants.

SoundHound's Kyle Houtsved and Scott Houtsved examine a practical problem for automakers: how voice systems should work inside a car. They focus on what drivers and passengers ought to handle hands-free, where vehicle-specific controls belong, and how familiar assistants such as…

What Consumers Want to Know About Voice with Katherine Prescott, Founder & Editor at VoiceBrewMay 27, 2020

A grounded look at how clear Alexa guidance answers consumer questions and builds a voice-tech community.

Voice technology makes more sense here as a consumer education story, not a feature showcase. Inside Voice traces Voice Brew founder Catherine Prescott from Harvard and a long stretch in the hedge fund world into a focused project around Amazon Alexa, where her work is aimed at…

How a Top NLP Startup is Growing, with Caitlyn Brooksby, Executive Director of PR/Communications at Canary SpeechMay 22, 2020

A clear, commercially aware look at how Canary Speech connects speech biomarkers, patents, and sponsorship to healthcare goals.

Canary Speech is framed as a healthcare company built around voice technology, with the discussion moving from recognition as a promising NLP startup to the more concrete mechanics behind its work.

Improving the Restaurant Industry with Voice Technology with Derrick Johnson, CEO of Encounter AIMay 20, 2020

A grounded look at voice AI shaped by restaurant labor, ordering habits, and real customer speech.

Voice technology gets a practical restaurant test when a location is trying to keep service moving with a smaller crew. The review tracks why Encounter AI chose restaurants, why focus matters in voice products, and what operators might gain when one employee can manage two…

Podcasts like Inside VOICE

Episodes

  1. 1

    Bringing Community Together with Voice with Paige Harkness, Partnerships/Integrations at Alkira

    Hidden gem

    Paige Harkness says Alkira in Brisbane began in accessibility, when founder Ray Guy built a voice engine to help a blind friend use the internet.

    Jun 3, 2020·14m·1 clip
  2. 2

    Creating Custom Voice Experiences for Auto Brands with Kyle Halstvedt & Scott Halstvedt at SoundHound Inc.

    Hidden gem

    Kyle Halstvedt and Scott Halstvedt of SoundHound argue that in-car voice works best when it is integrated into the car, not siloed on a separate screen, and they use a 2019 vehicle and Mercedes-Benz's "Hey Mercedes" assistant as examples.

    May 29, 2020·31m·1 clip
  3. 3

    What Consumers Want to Know About Voice with Katherine Prescott, Founder & Editor at VoiceBrew

    Hidden gem

    Katherine Prescott, founder of VoiceBrew, says she left hedge funds after about a decade and started exploring voice at the end of 2018 with an Echo in her kitchen.

    May 27, 2020·23m·1 clip
  4. 4

    How a Top NLP Startup is Growing, with Caitlyn Brooksby, Executive Director of PR/Communications at Canary Speech

    Hidden gem

    Caitlin Brooksby of Canary Speech says the company sits at the intersection of healthcare and technology, with six patents and 2,458 biomarkers in speech.

    May 22, 2020·20m·1 clip
  5. 5

    Improving the Restaurant Industry with Voice Technology with Derrick Johnson, CEO of Encounter AI

    Hidden gem

    Derek Johnson, founder and CEO of Encounter AI, tells Keri Roberts how restaurant voice ordering grew from his early exposure to AOL's "you have mail" and his work at Disney, Accenture, and Freshly.

    May 20, 2020·14m
  6. 6

    How IVR Design Can Help Us Improve VUI with Maria Spyropoulou, Speech Systems Analyst at Eckoh

    Hidden gem

    Maria Spyropoulou, a speech systems analyst at Eckoh, says IVR systems are the "original voice user interface" and share intents, utterances, slots, flows and memory with Alexa skills and Google Actions.

    May 15, 2020·27m·1 clip
  7. 7

    Voice Technology for Dentists with Chithra Durgam DDS, Co-Founder of DentalFlashGo

    Dentist Chithra Durgam, a practitioner for over 15 years, describes how three TikToks a day for one summer, following Gary Vaynerchuk's challenge, brought patients into her practice after about seven months.

    May 13, 2020·19m·1 clip
  8. 8

    How to Build Habit Forming Voice Products with Nir Eyal, Wall Street Journal Bestselling Author of "Hooked"

    Hidden gem

    Nir Eyal argues Alexa skills need an "investment phase" that uses customer preferences, data, or content to improve the experience with use.

    May 8, 2020·50m·2 clips
  9. 9

    Bringing a Visual Brand to Life Through Audio with Colleen Fahey, US Managing Director at Sixième Son

    May 6, 2020·19m
  10. 10

    Why Circular Conversational Design is Best with Alison Greenberg, CEO at aflow

    May 1, 2020·36m
  11. 11

    Helping Healthcare with Voice Technology During COVID-19 with Aaron Bours, Head Of Marketing at Hyro

    Apr 29, 2020·25m
  12. 12

    Future of Voice Shopping with Shilp Agarwal, Co-Founder and CEO of Blutag

    Apr 24, 2020·18m
  13. 13

    Creatively Connecting with Your Audience Through Voice Apps with Caitlin Gutekunst at Creativity Inc

    Apr 22, 2020·20m
  14. 14

    World Class Beatboxer vs AI with Harry Yeff, Artist in Research at Nokia Bell Labs

    Apr 17, 2020·34m
  15. 15

    How to Make Voice Technology Secure with Uday Akkaraju, Matt Vaillancourt and John Iwasz

    Apr 15, 2020·55m
  16. 16

    How Voice Technology Can Help Your Business with Ricardo Garcia-Amaya, CEO of VOIQ

    Apr 10, 2020·33m
  17. 17

    Creating Voice Experiences for Mercedes with Mihai Antonescu Product Manager

    Apr 8, 2020·16m
  18. 18

    Why Avatars Matter with Voice with David Colleen, CEO of Sapient X

    Apr 3, 2020·24m
  19. 19

    How to Get a Job in Voice Tech with Allys Parsons, VoiceTech Recruiter & Operations Director at techire.

    Apr 1, 2020·18m
  20. 20

    Educating Developers About Actions on Google with Yüksel Tolun, Google Developer Expert

    Mar 27, 2020·16m
  21. 21

    Changing the Healthcare Space with Voice Technology with Dan Messina Co-Founder & EVP of HandsFree Health

    Mar 25, 2020·22m
  22. 22

    How Voice Affects Moods with Margareth Jabczynski, Conversational Designer

    Mar 20, 2020·15m
  23. 23

    Building a Brand with Voice with Dr. Teri Fisher Physician & Founder of Alexa in Canada

    Mar 18, 2020·23m
  24. 24

    Scaling Human Conversations with Paul Michaelenko, CEO of Listen App

    Mar 13, 2020·20m
  25. 25

    Can Voice AI have Emotional Intelligence? Feat. Rana Gujral CEO of Behavioral Signals

    Mar 11, 2020·24m
  26. 26

    Hearables and Future of Voice with Andy Bellavia, Carl Robinson & Dave Kemp

    Mar 6, 2020·56m
  27. 27

    Amazon Alexa and Healthcare with Codrin Arsene CEO of Digital Authority Partners

    Mar 4, 2020·20m
  28. 28

    Voice Security in Healthcare with Nate Treloar, Jeroen Vonk & Maarten Lens-FitzGerald

    Feb 28, 2020·45m
  29. 29

    Bringing Voice to British Gas with Diana Mundo & Laura Celada

    Feb 26, 2020·25m
  30. 30

    Marketing Tips for Voice from Leaders in the Space

    Feb 21, 2020·48m
  31. 31

    Flash Briefings & Voice Games with Adrian Simple, Teri Fisher & Rob Stanbridge

    Feb 19, 2020·29m
  32. 32

    Data Made Simple with Voice with Ganesh Gandhieswaran, CEO of ConverSight.ai

    Feb 14, 2020·22m
  33. 33

    Current State of Design & Where It's Headed with Claire Mitchell, VaynerMedia

    Feb 12, 2020·15m
  34. 34

    Digital Marketing with Voice with Paul Hickey, CEO Data Driven Design

    Feb 7, 2020·24m
  35. 35

    Alexa Community in India with Ilan Ganesamurthy, an Alexa Champion

    Feb 5, 2020·20m
  36. 36

    Conversational Designers Matter with Hans van Dam, Co-Founder of Robocopy.io

    Jan 31, 2020·18m
  37. 37

    Bring Your Blog to Life with Voice with Ron Jaworski, CEO of Trinity Audio

    Jan 29, 2020·17m
  38. 38

    Bringing the Human Element to Voice LIVE at Project Voice

    Jan 24, 2020·54m
  39. 39

    Voice Education LIVE at Project Voice

    Jan 22, 2020·37m
  40. 40

    How to Work with Voice Actors with Judy Fossum, Professional Voice Actor

    Jan 17, 2020·35m
  41. 41

    Helping Medical Students with Voice with Dr. Neel Desai, Co-Founder of MedFlashGo

    Jan 15, 2020·12m
  42. 42

    Voice on the Go with Patrick Givens, VP Head of Vaynersmart at Vaynermedia

    Jan 10, 2020·20m
  43. 43

    Leading Voice Innovation with Nithya Thadani and Nick Godfrey CEO & COO of RAIN

    This episode features an interview with the CEO and COO of RAINN, a top agency that pivoted to voice technology, discussing their rationale and leadership.

    Jan 8, 2020·20m
  44. 44

    6 Practices for Better Voice Assistants with Anshu Chakrabortty, Director of Product Management at SoundHound

    Jan 3, 2020·17m
  45. 45

    VOICE Events for 2020

    Jan 1, 2020·3m
  46. 46

    Voice for Car Dealerships with Ethan Richardson, Founder of CarSay

    Ethan Richardson discusses his journey from the UK to Romania, founding CarSay to solve car dealership problems using voice technology.

    Dec 27, 2019·26m
  47. 47

    Voice Beyond Weather and Music with the Co-Founders of VoxxUp

    This episode features an interview with the co-founders of VoxUp, discussing their background and the voice tech startup.

    Dec 25, 2019·22m
  48. 48

    The "Big 5" in Voice with Kane Simms, Co-Founder of VUX World

    This episode features an interview with Cain Sams, co-founder of VUX World, discussing how top companies are positioning themselves in the voice tech market.

    Dec 20, 2019·43m
  49. 49

    Announcing the Winners of the 1st Inside VOICE Podcast Awards

    Dec 18, 2019·30m
  50. 50

    Adding Voice to Any App with James Shelburne, Senior Product Manager for Alan

    Dec 13, 2019·15m