GBN University Podcast

Spencer Clouatre

78 episodes listed below

Listen to the show on

Golf business lessons from inside the club.

The gist

GBN University Podcast serves golf-industry professionals with shop-floor, club, and career-management lessons from people working inside clubs. Recent episodes focus on retail revenue, member relationships, mentorship, interviews, buying seasons, and leading teams through change.

PRESS PLAY

Find your next episode

All episodes

About GBN University Podcast

GBN University Podcast is a golf-industry education show aimed at the people who keep clubs running. It treats the golf shop, the interview process, the member experience, and the leadership ladder as serious professional terrain. Recent episodes center on practical conversations with golf professionals and retail leaders who have managed shops, built teams, changed markets, and navigated career moves. The show is most useful when it stays close to the floor. A merchandising segment can turn a box of new apparel into a lesson on staff training, product knowledge, displays, brand storytelling, and the difference between selling and educating. Retail conversations also examine how geography changes the calendar, especially when northern clubs slow down while southern facilities are entering peak season. The career episodes have a different pace. They focus on mentorship, networking, intentional moves, and the responsibility leaders have when helping younger professionals grow into better opportunities. The show regularly returns to culture as a management habit, not a slogan. Clear standards, member relationships, staff buy-in, and professional respect all matter. Some episodes lean more analytical, with discussion of marginal cost-benefit analysis, uncertainty, decision quality, and the neurological side of leadership. Others are more tactical, especially around head professional interviews, reference letters, portfolios, committee expectations, and how candidates present themselves in competitive rooms. GBN University Podcast does not feel like a general sports show. It is narrower and more operational than that. The language assumes listeners understand club life, golf career paths, retail seasons, and the importance of reputation inside a professional network. That narrowness is the point. It gives golf professionals a place where merchandising, executive search, mentorship, leadership science, and member-facing service can all be discussed as parts of one career.

Made for: Golf professionals, club leaders, merchandisers, aspiring head professionals, and operators who want practical guidance for building stronger teams, shops, and careers.

What sets it apart: The show stands out by staying inside the real mechanics of club work: buying calendars, member relationships, staff product knowledge, executive search, interviews, mentorship, and leadership decisions.

In their own words

Discover the path to success in the golf industry with the GBN University podcast. Hosted by Col. Spencer Clouatre, PhD, this educational series delves into leadership, finance, merchandising, and more. Join us on the journey to greatness. Subscribe now for expert insights and strategies.To learn more about GBN go to golfbusinessnetwork.com

Why you'd press play

This is the clubhouse office hour you wish came with every promotion.

Press play if you want

  • to learn why golf-shop staff should touch, wear, and understand merchandise before recommending it
  • to hear how respected club professionals turn mentorship and relationships into genuine career momentum
Read the full recommendation in PlayNext →
golf shop merchandisingretail revenue growthmember relationshipsstaff training and product knowledgecareer mentorshiphead professional interviewsclub leadership and team cultureseasonal buying strategy

Talks about

Best episodes of GBN University Podcast

Short reviews from the PlayNext desk, based on the episodes we processed.

Driving Revenue in the Golf Shop with Charles Beurmann | Episode 1205Apr 8, 2026

A practical merchandising discussion about how golf shops can sell more.

The episode treats golf shop merchandising as a practical way to make more money, and Charles Berman keeps the focus on basics that matter on the floor.

Growing through Relationships with Alex Hoyos | Episode 1203Feb 16, 2026

A grounded golf-industry conversation about mentorship, career moves, and leadership.

Alex Hoyos puts mentorship and professional mobility at the center of the conversation, and that gives the piece a clear through line. He talks about how mentoring, networking, and deliberate career choices can shape a long run in the golf industry, while also tracing his own…

Branding & Buying in Golf Retail with Emily Gifford | Episode 1202Jan 27, 2026

Seasonal merchandising works best when data and member relationships stay in balance.

The episode looks at golf retail as a business shaped by season and place. Taylor Ramiz, the golf shop manager and merchandiser at Manasquan River Golf Club, talks with Emily Gifford, Director of Retail at Boca West Country Club, about how buying shifts between summer clubs and…

Podcasts like GBN University Podcast

Episodes

  1. 1

    Framing the Trade-Offs with Jim Nittoli | Episode 1209

    Aug 11, 2026·1h 25m
  2. 2

    Elevating Custom Event Gifting with Benjamin Maloy | Episode 1208

    Jul 13, 2026·1h 3m
  3. 3

    Building Lasting Leaders with Warren West | Episode 1207

    Hidden gem

    GBN University Podcast host Spencer Kulot interviews Warren West, Director of Golf at the Country Club of Virginia, about leadership and mentorship.

    Jun 8, 2026·1h 2m·4 clips
  4. 4

    Creating Community with Tyler Gosselin

    May 11, 2026·1h 17m
  5. 5

    Driving Revenue in the Golf Shop with Charles Beurmann | Episode 1205

    Hidden gem

    GBN University Podcast episode 1205 with Charles Berman centers on what drives revenue in the golf shop at the Coliseum Club in Highlands, North Carolina.

    Apr 8, 2026·1h 5m·4 clips
  6. 6

    Serving with Purpose with Hill Herrick | Episode 1204

    Mar 10, 2026·1h 10m
  7. 7

    Growing through Relationships with Alex Hoyos | Episode 1203

    Hidden gem

    Spencer Kulot's GBN University Podcast episode with Essex County Club head golf professional Alex Hoyos traces a path from Wellington, Florida, and Florida Atlantic University into a respected role at Essex County Club.

    Feb 16, 2026·1h·4 clips
  8. 8

    Branding & Buying in Golf Retail with Emily Gifford | Episode 1202

    Hidden gem

    GBN University Podcast episode 1202 pairs guest host Taylor Ramiz, golf shop manager and merchandiser at Manasquan River Golf Club, with Emily Gifford, Director of Retail at Boca West Country Club in Boca Raton.

    Jan 27, 2026·53m·3 clips
  9. 9

    Impactful Leadership with Jim Smith Jr | Episode 1201

    Jan 12, 2026·50m
  10. 10

    Building Deep Connections with Christopher Dymek | Episode 1113

    Dec 23, 2025·51m
  11. 11

    The Path to Continuous Improvement with Casey Brozek | Episode 1112

    Dec 9, 2025·1h 8m
  12. 12

    Doing the Right Thing with Doug Bell | Episode 1111

    Hidden gem

    GBN University Podcast episode 1111 features host Spencer Kulot interviewing PGA professional and American Dunes General Manager Doug Bell about preparation, reputation, hospitality, and doing the right thing.

    Nov 12, 2025·1h 22m·5 clips
  13. 13

    Sharpening the Competitive Edge with Greg Bisconti | Episode 1110

    Guest host Steve Scott interviews Greg Bisconti, who has worked at St.

    Oct 16, 2025·56m·2 clips
  14. 14

    Defining Expectations with Brendan Walsh | Episode 1109

    Sep 19, 2025·1h 4m
  15. 15

    The Power of Mentorship with Eric Schultz | Episode 1108

    Aug 5, 2025·1h 11m
  16. 16

    Facilitating Growth and Connection with Sara and Sarah | Episode 1107

    Jul 8, 2025·1h 12m
  17. 17

    Fostering the Profession with James "J.R." Pond

    Jun 11, 2025·1h 20m
  18. 18

    Chasing Dreams and Working Hard with Chris Rowe | Episode 1105

    May 8, 2025·1h 12m
  19. 19

    Cultivating Trust with Travis Wehrs | Episode 1104

    Apr 14, 2025·1h 3m
  20. 20

    Igniting Passion in Golf with Heather Angell | Episode 1103

    Mar 17, 2025·51m
  21. 21

    Lead From Any Seat with Cameron Chhim | Episode 1102

    Feb 17, 2025·1h 1m
  22. 22

    Capitalizing on Opportunity with Adam Boland | Episode 1101

    Host Spencer Kulot interviews Adam Boland, president of sales at Donald Ross Sportswear, discussing his 27-year career in the golf industry from PGA professional to merchandising and their personal connection.

    Jan 20, 2025·57m
  23. 23

    Insights on Communication and Integrity with Steve Scott | Episode 1011

    Nov 26, 2024·55m
  24. 24

    Upholding Excellence with Nick Yaun | Episode 1010

    Aug 6, 2024·1h 24m
  25. 25

    From Setbacks to Success with John Mascari | Episode 1009

    Jul 9, 2024·1h 10m
  26. 26

    Lessons in Golf and Life with Cary Cozby | Episode 1008

    Jun 3, 2024·1h 4m
  27. 27

    Driving Team Excellence with Cameron Doan | Episode 1007

    May 3, 2024·1h 5m
  28. 28

    Feedback and Forward Thinking with Scott Paris | Episode 1006

    Apr 8, 2024·56m
  29. 29

    S10 EP05: Becoming Great | Col (R) Spencer Clouatre and Jason Prendergast

    Mar 14, 2024·1h 3m
  30. 30

    S10 EP04: Becoming a Leader | Col (R) Spencer Clouatre and Tom Wildenhaus

    Feb 15, 2024·50m
  31. 31

    S10 EP03: Brain Biology and Buy-In (2 of 2) | COL (R) Spencer Clouatre, PhD with CW Canfield, PGA

    This episode explores advanced leadership strategies in the golf industry, focusing on decision-making through marginal cost-benefit analysis, information gathering, and neuroscience insights.

    Jan 5, 2024·32m
  32. 32

    S10 EP02: Teamwork & Trust (1 of 2) | COL Spencer Clouatre, PhD with CW Canfield, PGA

    Oct 27, 2023·37m
  33. 33

    S10 EP01: Hooked on a Feeling | COL Spencer Clouatre, PhD with Phil Owenby, PGA

    Sep 18, 2023·46m
  34. 34

    S9 EP01: The Learning Leader | Ryan Hawk

    Oct 24, 2022·53m
  35. 35

    S8 EP 06: A Masterclass in "How Leaders Lead" | David Novak

    Sep 13, 2022·57m
  36. 36

    S8 EP 05: "Leadership and LIV" | Seth Waugh, CEO PGA of America, Part Two

    Aug 29, 2022·24m
  37. 37

    S8 EP 04: "Owning" the Problem...and the Solution | Jay Karen, CEO, NGCOA

    Aug 15, 2022·57m
  38. 38

    S8 EP 03: Maximizing the Member Experience | Shep Hyken, Customer Service Expert

    Aug 1, 2022·38m
  39. 39

    S8 EP 02 | It's Supply and Demand | Seth Waugh, CEO PGA of America

    Jul 11, 2022·35m
  40. 40

    S8 EP 01 | The Club Pro Crisis | Shane Ryan, Golf Digest

    Jun 27, 2022·46m
  41. 41

    S7 EP 06: Change Your Role to Increase Your Income & Grow Your Bottom Line

    Apr 4, 2022·34m
  42. 42

    S7 EP 05: Retaining Golfers...and Golf Professionals | Don Rea, PGA Secretary

    Mar 21, 2022·47m
  43. 43

    S7 EP 04: Your Five Choices | John Kennedy, PGA

    Mar 7, 2022·56m
  44. 44

    S7 EP 03: Recruiting Strategies for Today's Labor Market | Tyler Bloom

    Feb 21, 2022·45m
  45. 45

    S7 EP 02: Your Message, Your Story, Your Brand | Kraig Kann

    Feb 7, 2022·51m
  46. 46

    S7 EP 01: How to Create a World Class Experience | Dennis Satyshur, Caves Valley

    Jan 24, 2022·1h 6m
  47. 47

    S6 EP 03: Your Opportunities in Crisis w/ John Eades, CEO LearnLoft

    Apr 21, 2020·42m
  48. 48

    S6 EP 02: Successes, Failures & Finding Your Passion w/ The Golf Guru, Jason Sutton

    Mar 23, 2020·51m
  49. 49

    S6 EP 01: “Stand Out When You Stand Up” w/ Kraig Kann

    Feb 18, 2020·34m
  50. 50

    S5 EP 06: Creating Impact by Creating Golfers w/ Ryan Dailey & Matt Reagan, Operation 36

    Jan 7, 2020·58m
  51. 51

    S5 EP 04: How to Get a $5,000 Raise (or more) in 2020 w/ Will Robins

    Dec 10, 2019·1h 1m
  52. 52

    S5 EP 03: Coaching, Motivating & Mentoring Through Self Awareness w/ Cameron Doan

    Nov 5, 2019·58m
  53. 53

    S5 EP 02: An Inside Look at the Head Professional Interview Process w/ Patrick Seither

    This episode provides advice on interviewing for head professional positions in the golf industry, featuring insights from an executive search expert.

    Oct 1, 2019·45m
  54. 54

    S5 EP 01: Education, Employment, and the 5 Day Work Week w/ Suzy Whaley, PGA of America President

    Sep 3, 2019·31m
  55. 55

    S4 EP 06: Learning to Lead When You're Not in Charge w/ Clay Scroggins

    Aug 6, 2019·36m
  56. 56

    S4 EP 05: "Be Great in the Moment You're In" w/ President of the PGA of America, Suzy Whaley,

    Jul 2, 2019·30m
  57. 57

    S4 EP 04: The Myth of Work Life Balance and Where You Should Focus Instead

    Jun 11, 2019·24m
  58. 58

    S4 EP 03: 5 Lessons to Further Your Career from "Getting Better Now" Guests

    May 14, 2019·40m
  59. 59

    S4 EP 02 - Making Social Media Work for Your Business and Your Career w/ Jay LeDuc of the "PGA Jay Show"

    Apr 30, 2019·54m
  60. 60

    S4 EP 01: Part II - The Top 10 Lessons They Didn't Teach You in School w/ Robert Sereci, Medinah Country Club

    Apr 16, 2019·30m
  61. 61

    S3 EP 06: Part II - Everyday is an Interview w/ Cary Cozby, Southern Hills C.C.

    Apr 2, 2019·30m
  62. 62

    S3 EP 05: The Top 10 Lessons They Didn't Teach You in School w/ Robert Sereci, Medinah C.C. Part I

    Mar 19, 2019·36m
  63. 63

    S3 EP 04: Everyday is an Interview w/ Cary Cozby of Southern Hills (Part One)

    Mar 5, 2019·28m
  64. 64

    S3 EP 03: Your Mindset for Success in Golf, Work, and Life w/ Dr. Bhrett McCabe

    Feb 19, 2019·45m
  65. 65

    S3 EP 02: Creating Better Women's Golf Programs w/ Gia Bocra Liwski

    Feb 5, 2019·42m
  66. 66

    S3 EP 01: Time Management Tips - 6 Ways to Make Email Easier

    Jan 22, 2019·14m
  67. 67

    S2 EP 06: Throwback Episode - A Conversation with Bob Ford and Steve Archer

    Jan 8, 2019·1h 8m
  68. 68

    S2 EP 05: The Definition of L.E.A.D.E.R for PGA Professionals w/ Michael Haywood

    Dec 27, 2018·49m
  69. 69

    S2 EP 04: How to Build a Great Culture (and why you need one) w/ Leadership Expert, John Eades

    Dec 11, 2018·34m
  70. 70

    S2 EP 03: The Power of These 3 Words..."Tell Me More" w/ Executive Coach, Charles White

    Nov 27, 2018·33m
  71. 71

    S2 EP 02: The "Other" Route to a Top 100 Club w/ Jim Smith, Jr.

    Nov 13, 2018·37m
  72. 72

    S2 EP 01: How to Attract Interns and Maximize Their Output w/ Brian Soule from Penn State

    Oct 30, 2018·33m
  73. 73

    S1 EP 06: Taking on Bigger and Busier- Continuing Your Career Progression w/ Kevin Muldoon

    Oct 16, 2018·40m
  74. 74

    S1 EP 05: Forget What You Thought You Knew About Customer Service w/ Richard S. Gallagher

    Oct 2, 2018·42m
  75. 75

    S1 EP 04: The Single Focus that Leads to Success - w/ Tony Pancake (Part II)

    Sep 18, 2018·24m
  76. 76

    S1 EP 02: How to Stay Focused on What's Most Important in the Face of Constant Distraction - with Tony Pancake

    Sep 4, 2018·22m
  77. 77

    S1 EP 03: What can GBN do for you and your career with Patrick Seither (Part Two)

    Sep 4, 2018·18m
  78. 78

    S1 EP 01: The Journey to GBN with Patrick Seither (Part One)

    Aug 26, 2018·26m