Behind the Frontline

Frontline Training Solutions

45 episodes listed below

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Practical talk for better workplaces.

The gist

Behind the Frontline is a business podcast built around everyday workforce problems and the leadership habits that shape them. Recent episodes move from hiring-market behavior to manager-driven engagement, coaching questions, accountability, and team dynamics.

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About Behind the Frontline

Behind the Frontline is a business podcast focused on the friction points between organizations, managers, teams, and job seekers. It comes from Frontline Training Solutions, and its recent episodes are closely tied to the company’s webinars and training programs. That gives the show a distinct format. A webinar sets the topic, then the podcast turns it into a more conversational debrief with people inside Frontline’s orbit. The subjects are familiar workplace problems, but the treatment is concrete. Hiring is framed through changed job-seeker behavior, AI-assisted applications, interview ghosting, and the burden placed on hiring managers sorting through hundreds of candidates. The show also looks at the employer side of that power shift. When organizations have too many applicants, they can learn their own bad habits, and the conversation warns that those habits may hurt them when the talent market shifts again. Retention episodes move away from perks and slogans. They focus on team dynamics, common ground, role clarity, and the heavy influence managers have on engagement. Coaching episodes are especially operational. Lorraine Medici’s conversation about curiosity and accountability works through confidence, motivation, skill, deflection, and the moments when a coaching conversation starts to feel chaotic. The show’s vocabulary is training-room practical: barriers, culture fit, shared language, open enrollment, engagement surveys, leadership teams, one-on-ones, and development. It is not an investigative business show or a founder interview series. It is closer to a continuing education channel for people responsible for workplace performance. The pacing is warm and direct, with studio guests asked to translate webinar material into usable leadership language. Calls back to Frontline resources are frequent, so the editorial frame is openly connected to training and consulting. Its value comes from specificity: hiring for personality and culture fit, teaching skills later, building shared culture through group training, and asking better questions before giving advice. For managers and HR professionals, it offers a steady supply of practical prompts for the next difficult conversation.

Made for: Behind the Frontline is for employers, HR teams, managers, and training-minded leaders handling hiring, retention, coaching, and team culture. It best suits listeners who want workplace guidance they can turn into conversations and development plans.

What sets it apart: The show turns Frontline Training Solutions webinar topics into applied studio discussions, keeping the focus on real management behaviors rather than abstract business advice. Its recurring strength is practical language for coaching, engagement, hiring, and team dynamics.

In their own words

Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace. To learn more about the solutions we have available for your company, visit us at www.frontlineon.com. Subscribe to @BehindtheFrontline on YouTube to watch the video version of this podcast to gain valu…

hiring behavioremployee retentionteam dynamicsmanager impactcoaching conversationsaccountabilityleadership development

Talks about

Best episodes of Behind the Frontline

Short reviews from the PlayNext desk, based on the episodes we processed.

Episode 041 - Preparing for the Workforce AheadApr 8, 2026

A hiring conversation about ghosting, AI applications, culture fit, and why training still matters.

Behind the Frontline takes on a labor market where job-seeker behavior has shifted and employers are feeling the fallout too. David Robb and Mike Lee talk through ghosting interviews, applicants not following up, and the ways tools now let people cast a wider net, including AI…

Episode 039 - Why Team Dynamics Determine Retention.Feb 28, 2026

Retention is framed as a manager-shaped issue, with growth and team dynamics carrying much of the weight.

The piece treats retention as a management problem with clear human stakes, moving from the webinar discussion into team dynamics and the everyday choices leaders make.

Episode 038 - Coaching That Works: Using Curiosity to Unlock AccountabilityJan 29, 2026

A practical coaching guide built around open-ended questions and the hill/will/skill frame.

Behind the Frontline treats coaching as a practical workplace tool, with Nick Dampier and Lorraine Medici working through open-ended questions, the hill/will/skill frame, and the warning signs that appear when a conversation slips into deflection or the person cannot name the…

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Episodes

  1. 1

    Episode 045 - What does it take to lead strategically?

    Behind the Frontline Episode 045 follows up Frontline Training Solutions' webinar 'Strategic Leadership: Leading Beyond the Next Quarter,' with Dr.

    Aug 31, 2026·57m·2 clips
  2. 2

    Episode 044 - What should we know about Generations in the Workplace?

    Jul 23, 2026·44m
  3. 3

    Episode 043 - What is Corporate Social Responsibility?

    Jul 1, 2026·45m
  4. 4

    Episode 042 - Burnout, Boundaries, and Better Leadership

    Jun 15, 2026·38m
  5. 5

    Episode 041 - Preparing for the Workforce Ahead

    Hidden gem

    Behind the Frontline episode 041, Preparing for the Workforce Ahead, centers on Nick talking with David Robb and Mike Lee about labor-market planning, AI, and workforce succession.

    Apr 8, 2026·30m·2 clips
  6. 6

    Episode 040 - Why Most Leaders Get This Wrong

    Mar 25, 2026·1h 12m
  7. 7

    Episode 039 - Why Team Dynamics Determine Retention.

    Hidden gem

    Guillermo Gutierrez and the Behind the Frontline hosts focus on retention, team dynamics, and a webinar that came only two hours earlier.

    Feb 28, 2026·1h·2 clips
  8. 8

    Episode 038 - Coaching That Works: Using Curiosity to Unlock Accountability

    Hidden gem

    Nick Dampier and Lorraine Medici use the archived coaching webinar from Frontline Training Solutions to unpack open-ended questions, "hill, will, skill," and the developmental will tool.

    Jan 29, 2026·40m·2 clips
  9. 9

    Episode 037 - Why Motivation Breaks Down at Work (and What To Do About It)

    Dec 26, 2025·59m
  10. 10

    Episode 036 - Pretty Good Isn’t Good Enough: Raising the Bar on Customer Experience

    Nov 19, 2025·43m
  11. 11

    Episode 035 - Spotting Behavioral Red Flags in the Workplace

    Oct 28, 2025·44m
  12. 12

    Episode 034 - Myth or Fact - What makes a good leader?

    Sep 22, 2025·51m
  13. 13

    Episode 033 - What is the Cost of Bad Leadership?

    Hidden gem

    Nick Dampier hosts Jimmy Nelson and Ryan Williams of Frontline Training Solutions on how bad leadership affects employee engagement, retention, and business results.

    Aug 7, 2025·44m·3 clips
  14. 14

    Episode 032 - Discovering the Balance of Leadership

    Hidden gem

    Nathan Lehman, President of Frontline Training Solutions, explains the Balance of Leadership model as the simultaneous practice of authentic connection and difficult challenge.

    Aug 4, 2025·26m·1 clip
  15. 15

    Episode 031 - How Can Employers Build a Future-Ready Workforce?

    Behind the Frontline recaps two Frontline Training Solutions webinars, "Future of Talent" and "Building a Future-Ready Workforce," with David Robb and Janice Petrini.

    Jun 26, 2025·33m·2 clips
  16. 16

    Episode 030 - How Can I Solve People Problems in My Workplace with Frontline?

    Nathan Lehman, president of Frontline Training Solutions, tells host Nick that requests for the Supervisor Bootcamp and Leadership Foundations programs are arriving at two or three a week.

    Jun 12, 2025·33m·2 clips
  17. 17

    Episode 029 - When should an HR Professional reach out for help?

    Jun 10, 2025·32m
  18. 18

    Episode 028 - Aligning Organizational Core Values with Culture

    Apr 28, 2025·38m
  19. 19

    Episode 027 - What is The Ideal Team Player?

    Apr 7, 2025·45m
  20. 20

    Episode 026 - Understanding communication pitfalls

    Mar 7, 2025·57m
  21. 21

    Episode 025 - Stay interviews and their impact on retention

    Feb 10, 2025·42m
  22. 22

    Episode 024 - Taking personal accountability and a culture of feedback

    Jan 27, 2025·45m
  23. 23

    Episode 023 - Best practices for a strong organizational culture

    Nov 22, 2024·52m
  24. 24

    Episode 022 - What is Generational Intelligence in the workplace?

    Nov 4, 2024·1h 7m
  25. 25

    Episode 021 - How do I navigate a difficult conversation at work?

    Sep 3, 2024·54m
  26. 26

    Episode 020 - BelongBoarding: onboarding with the goal of belonging

    Jul 11, 2024·1h 1m
  27. 27

    Episode 013 - Express Employment International Leadership Conference

    Jun 11, 2024·16m
  28. 28

    Episode 014 - Express Employment International Leadership Conference

    Jun 11, 2024·13m
  29. 29

    Episode 015 - Express Employment International Leadership Conference

    Jun 11, 2024·21m
  30. 30

    Episode 018 - Define your company values

    Jun 11, 2024·26m
  31. 31

    Episode 019 - What mental health initiatives should employers consider?

    Jun 11, 2024·59m
  32. 32

    Episode 017 - Express Employment International Leadership Conference

    Jun 11, 2024·13m
  33. 33

    Episode 016 - Express Employment International Leadership Conference

    Jun 11, 2024·22m
  34. 34

    Episode 011 - Express Employment International Leadership Conference

    Jun 11, 2024·12m
  35. 35

    Episode 006 - Express Employment International Leadership Conference

    Jun 11, 2024·18m
  36. 36

    Episode 007 - Express Employment International Leadership Conference

    Jun 11, 2024·10m
  37. 37

    Episode 008 - Express Employment International Leadership Conference

    Jun 11, 2024·12m
  38. 38

    Episode 009 - Express Employment International Leadership Conference

    Jun 11, 2024·12m
  39. 39

    Episode 010 - Express Employment International Leadership Conference

    Jun 11, 2024·14m
  40. 40

    Episode 012 - Express Employment International Leadership Conference

    Jun 11, 2024·12m
  41. 41

    Episode 005 - What leadership skills do manufacturing supervisors need?

    Feb 8, 2024·50m
  42. 42

    Episode 004 - What is emotional intelligence?

    Jan 19, 2024·48m
  43. 43

    Episode 003 - Assessments... What do I need to know?

    Dec 21, 2023·53m
  44. 44

    Episode 002 - What is the difference between mentorship and coaching?

    Dec 13, 2023·37m
  45. 45

    Episode 001 - I am a new leader, what do I do first?

    Dec 4, 2023·49m