Marketing Leadership Podcast: Strategies From Wise D2C & B2B Marketers · Dots Loves Marketing

Your Outbound Email Marketing B2C Go-To-Market Solution

·49 min·3 clips
Cold emailing is kind of doomed from a perspective of deliverability
Larry Kim, founder of WordStream (acquired $200M by USA Today) and CEO of Customers.ai, discusses why traditional cold email is broken and how intent-driven outbounding with AI personalization represents the future of B2C customer acquisition. He explains the shift from expensive ad platforms (CPMs rose from $0.50 to $1000+) to targeted email with high engagement (30-40% open rates). The methodology combines three strategic frameworks: list generation (intent signals vs. demographics), engagement strategy (high-touch personalization), and leveraging first-party data with AI for customization at scale.

As heard by us

List quality and deliverability do the heavy lifting here.

The episode stays grounded in the mechanics of B2C email. Larry Kim makes a plain case for cold outreach only when the list comes from dynamic intent data, not static uploads, because deliverability and engagement decide whether anything gets seen.

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Why you'd press play

Your emails need better signals, not more volume.

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