Tech Transformed

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Enterprise tech, one operational problem at a time.

The gist

Tech Transformed is an enterprise technology interview show with a rotating set of hosts, each paired with company leaders to work through one operational problem. Recent conversations cover ecommerce conversion under tariff uncertainty, usage-based SaaS pricing, the digital thread in manufacturing and observability for AI agents running in production.

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About Tech Transformed

Tech Transformed is an interview podcast about how technology works inside companies, and the host changes from one episode to the next. Four hosts appear in the recent run. Christina Stathopoulos, founder of Dare2Data, and Dana Gardner, Principal Analyst at InterArbor Solutions, each lead two conversations. Shubhangi Dua, a podcast producer and B2B tech journalist at EM360 Tech, and John Arnold, Principal at J. Arnold & Associates, take one apiece. The format stays the same: a host, one or two company leaders, and a single operational problem. The problems come from all over the economy. In one conversation, Kaylin, president and co-founder of Noibu, and Rohit, CPTO at Mejuri, discuss how to protect ecommerce revenue and keep conversion work moving while tariffs keep the market hard to predict. Rohit won't point to a single tool and puts it down to culture, continuous improvement and proactive monitoring. Lee Green of Bayou turns to software pricing and describes hyper-growth companies that change business models on the run and get messy doing it. His remedy is the connective tissue between data silos, and Dana Gardner adds no-code approaches and vibe coding to the old choice of build, buy or partner. Manufacturing gets its turn when Laura Beckwith, Director of Product Management at ConfigIt, explains the digital thread using car configuration, where each added option multiplies the combinations and makes traceability harder. That episode also includes a plug for the CLM Summit, which ConfigIt is hosting. On the engineering side, Manish Taylor, an EMEA Field Chief Technology Officer, describes observability as the search for unknown unknowns. As AI-driven software changes faster, he says, more blind spots stop being a risk and become a guarantee. Dana Gardner's conversation with Arpad Kun, Head of Engineering and Infrastructure at Bitrise, draws on the Bitrise Mobile Insights 2025 Report and the tension between growing pipeline complexity and pressure to ship faster. Arpad's case is simple: faster iterations give a business room to move faster or build a better product. In the automotive episode, Ben Choder, CEO of CallReview, explains to John Arnold how tracking numbers on ads and websites tie each inbound call to the ad that prompted it. John Arnold asks him to explain how the business works for anyone outside it, and the answer separates the manufacturers' national campaigns from a dealer's local advertising. The register is businesslike and conversational, and hosts ask follow-ups and sometimes sum up a point before shifting gears. Most closings point to the guest company's website and to EM360 Tech on X and LinkedIn. A good way in is to start with the industry closest to your own work, since each conversation stays tied to one sector's problem.

Made for: Suits a listener who works in revenue, product, engineering or operations and wants to hear company leaders in specific industries explain how they handle conversion, pricing, observability and delivery speed.

What sets it apart: The host rotates among Dare2Data's founder, an InterArbor Solutions analyst, an EM360 Tech journalist and the principal of J. Arnold & Associates. Each conversation stays with one industry's concrete problem, from direct-to-consumer jewelry ecommerce to car dealership phone lines to manufacturing traceability.

In their own words

Explore how tech is shaping the future of business and share best practices for implementing these innovations. With expert interviews, in-depth analysis, and practical advice, you'll stay ahead of the curve and make informed decisions for your enterprise.Join us to debunk myths, dive into the latest trends, and cut through the AI noise with “Tech Transformed.” Tune in and transform your understanding of technology and its potential.

Why you'd press play

A car ad's phone number turns into your next budget argument.

Press play if you want

  • to hear Christina Stathopoulos ask how Mejuri keeps conversion work moving without a war room
  • to understand how usage-based SaaS pricing creates a data plumbing problem, not just a new price tag
Read the full recommendation in PlayNext →
Ecommerce revenue and conversionUsage-based SaaS pricingAI in revenue operationsDigital thread and product traceabilityObservability for AI agents in productionCI/CD and software delivery speedCall tracking for car dealerships

Talks about

Best episodes of Tech Transformed

Short reviews from the PlayNext desk, based on the episodes we processed.

Building Resilience in Ecommerce Revenue and Conversion GrowthMar 23, 2026

A grounded look at how ecommerce teams can protect growth without losing momentum.

Ecommerce resilience is treated here as a working discipline, not a slogan. Revenue and conversion growth are tied to spotting site risk, reading customer experience clearly, and giving teams room to act while conditions are still shifting.

The New Economics of SaaS: Why Usage-Based Models Are Reshaping Software PricingMar 11, 2026

A former CPA frames SaaS pricing and AI automation as a test of data connections and operational ownership.

Usage-based pricing anchors this Tech Transformed episode on how SaaS companies are reworking revenue operations. Lee Green, Bayou's VP of Sales and a former CPA, brings a finance-minded lens to data silos, pricing-to-cash workflows, and the connective tissue needed to keep…

Mastering Manufacturing Complexity: Digital Thread Strategies for AI and CustomisationFeb 23, 2026

A clear look at why configurable products turn traceability into an enterprise data challenge.

Manufacturing complexity feels tangible in this episode as Laura Beckwith, ConfigIt's Director of Product Management, breaks down why a configurable car can make traceability harder.

How Do You Monitor AI Agents in Production Without Breaking Incident Response?Feb 18, 2026

A practical PlayNext discussion on why AI systems need observability before production failures become harder to contain.

AI is changing the ways enterprise software can break, and this PlayNext episode treats observability as the discipline that keeps that change from outrunning operational resilience.

How AI and Analytics Are Transforming Automotive Call Tracking and Repair OrdersFeb 12, 2026

A practical look at how dynamic number insertion connects automotive advertising to appointment decisions.

Automotive advertising can make the phone ring, but the real return is shaped by what happens next. Tech Transformed frames that problem through John Arnold's conversation with CallReview CEO Ben Choder, who explains how dynamic number insertion ties inbound calls back to the ad…

Podcasts like Tech Transformed

Episodes

  1. 1

    Building Resilience in Ecommerce Revenue and Conversion Growth

    Hidden gem

    Tech Transformed’s “Building Resilience in Ecommerce Revenue and Conversion Growth” centers on Christina Stathopoulos speaking with Kaylin, president and co-founder of Noibu, and Rohit, CPTO at Mejuri, a global direct-to-consumer jewelry company with 59 worldwide stores.

    Mar 23, 2026·32m·2 clips
  2. 2

    The New Economics of SaaS: Why Usage-Based Models Are Reshaping Software Pricing

    Hidden gem

    Dana Gardner opens Tech Transformed by framing SaaS pricing as a question of “the new economics of software,” then brings on Lee Green, VP of Sales at Bayou, who says his background spans Ernst & Young, corporate finance, and accounting automation.

    Mar 11, 2026·31m·2 clips
  3. 3

    Mastering Manufacturing Complexity: Digital Thread Strategies for AI and Customisation

    Hidden gem

    Christina Stathopoulos and Laura Beckwith of ConfigIt focus on digital thread strategies for manufacturers dealing with product complexity and customisation.

    Feb 23, 2026·23m·1 clip
  4. 4

    How Do You Monitor AI Agents in Production Without Breaking Incident Response?

    Hidden gem

    Host Shubhangi Dua interviews Manish Taylor about the risks of AI-driven software malfunctions and the importance of full-stack observability and AI ops.

    Feb 18, 2026·22m·1 clip
  5. 5

    How AI and Analytics Are Transforming Automotive Call Tracking and Repair Orders

    Hidden gem

    Tech Transformed hosts John Arnold and Ben Choder, CEO of CallReview, focus on how AI, analytics, and call tracking are changing automotive dealerships.

    Feb 12, 2026·28m·1 clip
  6. 6

    Are “Vibe-Coded” Systems the Next Big Risk to Enterprise Stability?

    Jan 22, 2026·22m
  7. 7

    AI in Sustainability: Frugal, Transparent, and Impactful Supply Chain Solutions

    Jonathan Horn, co-founder and CEO of Trifer, tells Tech Transformed host Tricia Pillay that weather extremes are straining first-mile agriculture, and he cites Penguin biscuits becoming "chocolate-flavoured" after cacao problems in the Ivory Coast and Ghana.

    Jan 21, 2026·27m·2 clips
  8. 8

    How Gen-AI Will Impact Mass Customisation Today and in the Future

    Stella Dambrunel, product manager at Configit, tells host Christina Stethopoulos that manufacturers lose time and accuracy when configuration logic is scattered across spreadsheets, brochures and the heads of engineers with "25 years" at a company.

    Jan 20, 2026·29m·2 clips
  9. 9

    AI-Ready Employees: How Skills-First Training Drives Business Impact

    Jan 14, 2026·26m
  10. 10

    Automotive Communication Best Practices: Trust, Privacy, and Compliance

    Jan 14, 2026·21m
  11. 11

    From Monolithic to Composable: A New Era in CDPs

    Jan 5, 2026·29m
  12. 12

    The AI-Ready Data Core: Creating the Foundation for Intelligent Systems

    Dec 9, 2025·26m
  13. 13

    What Should Contact Centres Do First to Prepare for Agentic AI?

    Dec 9, 2025·25m
  14. 14

    Breaking Free from Busywork: AI and the Future of Profitable Client Delivery

    Dec 8, 2025·25m
  15. 15

    How Generative AI is Transforming Customer Experience Today

    Dec 4, 2025·22m
  16. 16

    The 3G Sunset Worldwide: How Enterprises Can Avoid Device Disruption

    Dec 3, 2025·18m
  17. 17

    How HashiCorp and Red Hat are preparing enterprises for AI at scale

    Nov 25, 2025·25m
  18. 18

    Why Do Most ‘Full-Stack Observability’ Tools Miss the Network?

    Nov 25, 2025·24m
  19. 19

    AI-Powered Chip Design: Real World Impact Across Silicon to Systems

    Nov 18, 2025·23m
  20. 20

    Driving Enterprise Innovation with AI and Strong CI/CD Foundations

    Host Dana Gardner interviews Arpad Kun about the growing complexity of CI/CD pipelines and how teams can deliver faster.

    Nov 13, 2025·25m
  21. 21

    From Cost-Cutting to Competitive Edge: The Strategic Role of Observability in AI-Driven Business

    Nov 12, 2025·27m
  22. 22

    Can AI Tools Actually Prevent Burnout — or Are They Making It Worse?

    Nov 6, 2025·33m
  23. 23

    Beyond the Hyperscalers: Building Cyber Resilience on Independent Infrastructure

    Nov 3, 2025·23m
  24. 24

    Are Your Keys Safe? Why HSMs Are Now Essential for Cloud, Quantum, and AI Security

    Oct 29, 2025·19m
  25. 25

    How Do You Make AI Agents Reliable at Scale?

    Oct 27, 2025·26m
  26. 26

    How are 5G and Edge Computing Powering the Future of Private Networks?

    Oct 27, 2025·25m
  27. 27

    How To Maintain Human Connection in an AI World

    Host Trisha Play interviews Anshuman Singh, CEO of HGS UK, about ensuring the human element in AI-driven business transformation.

    Oct 21, 2025·24m
  28. 28

    AI-Powered Canvases: The Future of Visual Collaboration and Innovation

    Sep 29, 2025·19m
  29. 29

    Setting Up for Success: Why Enterprises Need to Harness Real-Time AI to Ensure Survival

    Sep 17, 2025·19m
  30. 30

    How Can AI Bridge the Gap from Observability to Understandability?

    Sep 12, 2025·29m
  31. 31

    Not just Chatbots: What AI Agents Really Mean for Enterprises

    Sep 10, 2025·22m
  32. 32

    How to Prepare Your Team for Edge Computing?

    An interview discussing the challenges and best practices of integrating edge computing into cloud strategies for enterprises.

    Sep 4, 2025·24m
  33. 33

    How Can Manufacturers Solve the Mass Customisation Problem?

    Aug 26, 2025·38m
  34. 34

    How Enterprises Can Leverage IoT and AI to Improve Efficiency and Sustainability

    Aug 19, 2025·25m
  35. 35

    Why Data Strategy Fails Without Data and AI Literacy

    Host Trisha Pillay interviews Greg Freeman about the importance of data and AI literacy for successful digital transformation in enterprises.

    Aug 13, 2025·27m
  36. 36

    What Does the Future of CX Look Like with Agentic AI?

    CEO Rishi Rana discusses how agentic AI is transforming customer interactions and strategies for successful implementation in enterprise.

    Aug 7, 2025·23m
  37. 37

    Developer Productivity 5X to 10X: Is Durable Execution the Answer to AI Orchestration Challenges?

    Aug 6, 2025·24m
  38. 38

    Why an Agentic Data Management Platform is the Next Generation Data Stack

    Jul 15, 2025·24m
  39. 39

    Are AI Agents the Future of Developer Productivity in the Enterprise?

    Jul 10, 2025·20m
  40. 40

    The Death of Expertise: What AI Won’t Teach Us

    Jul 9, 2025·24m
  41. 41

    Multi-Cloud & AI: Are You Ready for the Next Frontier?

    Jul 8, 2025·24m
  42. 42

    What Are the Key AI Trends Impacting Data Centers Today?

    Jun 19, 2025·15m
  43. 43

    Who Speaks for the Algorithm? The Emerging Role of the AI Analyst

    May 23, 2025·30m
  44. 44

    Can AI Eliminate IT Tickets? Exploring the Future of Automated IT

    May 22, 2025·35m
  45. 45

    Can Old Hardware Run New AI? How Businesses Can Make Current Hardware Future-Forward

    May 21, 2025·36m
  46. 46

    Can AI Agents Help You Achieve Data Trust and Compliance?

    May 19, 2025·26m
  47. 47

    Can Open Source Ensure AI Works For Everyone, Not Just The Largest Enterprises?

    May 12, 2025·33m
  48. 48

    Are Your Field Teams Disaster Ready and Safe?

    May 6, 2025·19m
  49. 49

    How Do AI and Observability Redefine Application Performance?

    May 2, 2025·29m
  50. 50

    AI Agents: The Rise of the Autonomous

    Apr 28, 2025·27m