No Vacancy Live!

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Hotel business talk with the hallway energy intact.

The gist

No Vacancy Live! is a loose, high-energy hospitality show built around practical hotel conversations. It moves from energy rebates and revenue systems to conference-floor interviews, student competitions, ownership stories, and Friday-night banter without sanding off the industry messiness.

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About No Vacancy Live!

No Vacancy Live! is a hospitality-business show that keeps one foot in practical operations and the other in loose industry hangout mode. It has the feel of people talking between sessions at a conference, except the microphones stay on. Glenn often steers the room with quick questions, jokes, and plain-language restatements when a topic gets technical. The conversations are built for hotel people who care about how deals, systems, brands, and buildings actually work. Recent episodes move from energy-demand programs to revenue technology, public-private financing, hotel partnerships, student competitions, and dual-brand ownership. The energy episode is typical of the show at its best. Rick West and Kenny Westin explain rebates, kilowatt-hour savings, demand charges, and why utilities may pay hotels to reduce strain on the grid. Glenn keeps stopping the technical talk to translate it back into hotel-bill logic. The Perform segment shifts to performance management, connecting revenue and profit as one operating model rather than two separate conversations. Other episodes come from AHOAcon 2026, where the show picks up stories about a collegiate hotel-management simulation and a Red Roof owner running two adjacent properties on one lot. The public-private financing episode brings in Walter Waziski to explain how public-private partnerships work. Friday Night Audit is looser. Craig Sullivan, Suzanne Bagnaro, Arnie Garfinkel, and others riff through hospitality news, personal stories, opera, Disney service details, travel, and running jokes. Those episodes can wander, but the wandering is part of the texture. The show trusts the audience to follow along without a clean classroom setup. It is not afraid of interruptions, callbacks, sponsor breaks, or sudden turns. Underneath the banter, the recurring question is simple: what actually helps a hotel business work better? No Vacancy Live! is best for listeners who like industry specificity with personality still attached. It makes the business of hotels sound busy, social, technical, and very human.

Made for: Built for hotel owners, hoteliers, technology partners, educators, and hospitality insiders who want practical business talk without a sterile trade-show tone. It also suits listeners curious about how hotel deals, technology, partnerships, and operations get discussed by people inside the industry.

What sets it apart: No Vacancy Live! mixes trade-level hotel detail with live banter, conference-floor interviews, and recurring personalities. It stands out by making technical topics like demand charges, profit models, and public-private financing sound like conversations between colleagues rather than formal presentations.

In their own words

No Vacancy is home to the hospitality industry's top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

As heard by us

Based on 5 episodes we listened to · September 2026

Hotel operations become legible through candid conversations about energy bills, digital service, leadership and the practical tradeoffs behind guest experience.

No Vacancy Live! treats the hotel business as something worked out in conversation, with Glenn Hausman moving between loose roundtable comedy and focused discussions with operators.

Read our full review in PlayNext →

Why you'd press play

Digital keys go down easier when your guide mourns the souvenir key card.

Press play if you want

  • the math behind hotel energy rebates explained without pretending utility demand is simple
  • a hotel executive's view of digital keys that still leaves room for human help
Read the full recommendation in PlayNext →
hotel revenue and profit strategyenergy rebates and demand reductionhospitality technology partnershipsconference-floor interviewshotel ownership and brand conversionspublic-private hotel financingstudent hotel management simulationsFriday Night Audit banter

Talks about

Best episodes of No Vacancy Live!

Short reviews from the PlayNext desk, based on the episodes we processed.

How Hotels Are Getting Paid to Reduce Energy DemandJul 2, 2026

Rebate money, demand charges, and hotel utility math, explained without pretending it is simple.

Glenn spends this hour on hotel energy costs, rebate money, air conditioners, and demand charges, and Rick West and Kenny Westin of Commercial Greed Solutions land on the same practical point from different angles: when a property cuts consumption, it can also reduce demand, so…

FNA 213: At our Baikowitz-endJun 27, 2026

A conversational episode that pairs small-business advice with loose live-show banter.

The episode opens with Shannon Maldonado, founder of Yowie, framing Shopify as the platform she chose after trying others because it felt user-friendly and future-focused.

FNA 212: What Arnie MissedJun 13, 2026

A loose hospitality hang that turns petty gripes into real industry memory.

No Vacancy Live! is a loose Friday-night hospitality hang built on Glenn, Craig, and Arnie trading stories and side comments. It starts with pet peeves, moves through industry memory, and wanders into the kind of details that stick, like Disney trash-can logistics and a…

Remembering Kirk Kinsell: Leadership Lessons That Still HitMar 29, 2026

A hotel-industry leadership chat that turns memory into usable lessons.

This episode has a steady leadership spine, with Kirk Kinsell’s path through Lowe’s, IHG, Trammell Crow, and Wyndham framing a familiar but worthwhile question: how leaders help other people do better work.

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Episodes

  1. 1

    1006: How Authentic Hospitality Gets Delivered Every Day

    ·20m
  2. 2

    Hotel Safety Tech: Reporting Suspicious Activity Without Friction

    ·7m
  3. 3

    FNA 205: The Sweet 16 Pet Peeves Round: Thermostats, Showers, and Regret

    ·1h 4m
  4. 4

    Wyndham's New CDO David Wilner: Why New Construction Still Wins

    ·8m
  5. 5

    Hotel Costs Keep Rising And What That Means for Summer Travel

    ·9m
  6. 6

    Remembering Kirk Kinsell: Leadership Lessons That Still Hit

    ·40m
  7. 7

    Picking the Right Hotel Operator in a Chaotic Market

    ·13m
  8. 8

    1005: Why Hotel F&B Has to Lead With Story, Not Square Footage

    ·32m
  9. 9

    Sunday Rewind: How a 16-Unit Idea Became One of America's Largest Resort Experiences

    ·16m
  10. 10

    How Airlift Drives Hotel Demand in the Caribbean

    ·4m
  11. 11

    Why Hotel Development Keeps Shifting Toward Conversions and Renovations

    ·14m
  12. 12

    FNA 204: Will This Joke Lan?

    The hosts of Friday Night Audit, a hospitality podcast, chat casually about their locations, travel arrangements, and personal updates in a lighthearted opening segment.

    ·1h 3m
  13. 13

    Bonus: How hotels are reinventing F&B for profit and growth

    ·58m
  14. 14

    How CoralTree Affinity Teams Create Wins

    ·5m
  15. 15

    Extended Stay Wins in Volatility: High Occupancy, Lean Model

    Glenn interviews Greg Giussi of Extended Stay America at Adahoacon 2026 in Philadelphia.

    ·6m
  16. 16

    Customer Journey 2: How Empowered Hotel Teams Improve Guest Experience

    ·7m
  17. 17

    997: How Olympia Hospitality Blends Culture, Community, and Creativity Across Its Portfolio

    ·28m
  18. 18

    Ben Perelmuter Built the New Remington Team—Now It's Time to Execute

    ·6m
  19. 19

    World Cup Demand Reality: The 60–90 Day Booking Window

    ·6m
  20. 20

    FNA 206: He's Been Here Arlotta

    ·59m
  21. 21

    Adaptive Reuse That Pencils: Historic Tax Credits Explained

    ·5m
  22. 22

    What CoralTree Expects Leaders to Do After the Forum

    ·3m
  23. 23

    Corporate Travel Is Changing Fast — Here's What Hotels Must Do to Win in 2026

    ·13m
  24. 24

    Hotel Demand Shifts: Blowout Trips, Meetings, and "Value"

    ·15m
  25. 25

    FNA 194: Trippi-ing Over Ourselves

    ·1h 1m
  26. 26

    Friday Night Audit Flashback: Where This Whole Mess Started

    ·1h 20m
  27. 27

    AI at Check-In: What Hotels Can Actually Do

    ·12m
  28. 28

    ALIS Day 2: Why Hotel Loyalty Only Works When Guests Come Back

    ·10m
  29. 29

    Hotel Investment in 2026: Why Buyers and Sellers Hit Pause

    ·5m
  30. 30

    1018: Hoteliers - Don't Get Buried in AI Search — Do This First

    ·29m
  31. 31

    Help Support Rock Out Myeloma — January 15

    ·7m
  32. 32

    1016: 2026 Hotel Outlook - World Cup Demand, Travel Shifts, and Conversions

    ·12m
  33. 33

    Hotel Profitability in 2026: Work Every Line Item

    ·6m
  34. 34

    What FIFA 2026 Really Means for Hotel Development

    ·14m
  35. 35

    1012: How Luxury Hotels Remove Friction From the Guest Experience

    ·39m
  36. 36

    1025: Aftershock to Farm-to-Fork: Sacramento's Tourism Growth Playbook

    ·23m
  37. 37

    Friday Night Audit 201: Karma Bites Back

    ·28m
  38. 38

    How AI Frees Up Hotel GMs and Sales Teams to Execute

    ·5m
  39. 39

    What the Global Hotel Pipeline Actually Says About 2026

    ·14m
  40. 40

    Using AI to Fight Human Trafficking and Crime

    ·10m
  41. 41

    ALIS Day 3: How Hotel Owners Are Allocating Capital in 2026

    ·14m
  42. 42

    1009: Why Casino Resorts Now Compete Like Destination Hotels

    ·35m
  43. 43

    Sunday Flashback: Mitch Patel's 'Vision' on Building a Stronger Culture and Hotel Growth

    ·11m
  44. 44

    FNA 196: Old Year, New Friends

    ·56m
  45. 45

    FNA 202: Type 202 Meltdown

    ·1h 21m
  46. 46

    1010: How Resorts World Las Vegas Uses F&B as a Return-Visit Magnet

    ·35m
  47. 47

    Hunter Hallway Talk: How Trust Turns Into Repeat Hotel Deals

    ·9m
  48. 48

    ALIS Day 2: Why Hotel Owners Aren't Making Big Moves Yet

    ·8m
  49. 49

    Customer Journey Series, Ch. 4: Building It With Your Team

    ·4m
  50. 50

    Sunday Flashback: Inside the Legendary Royal Sonesta New Orleans

    ·10m
  51. 51

    A $300,000 Liquor Order: Building a Premium Hotel Bar

    ·17m
  52. 52

    Extended Stay Wins in Volatility: High Occupancy, Lean Model

    ·6m
  53. 53

    1008: Why Apartment-Style Living Is Reshaping Extended Stay in Hotels

    ·30m
  54. 54

    Flashback to Just Before Everything Changed: A Live Conversation from Early COVID

    ·48m
  55. 55

    1017: Hotel Pipeline Update - Conversions vs New Construction Across the Americas

    ·12m
  56. 56

    1015: Inside Black Desert Resort - The Pricing and Demand Playbook

    ·23m
  57. 57

    1013: How Wyndham Grand Rio Mar Rebuilt a 30-Year-Old Resort

    ·12m
  58. 58

    FNA 203: No Carreirao's in The World

    ·1h 12m
  59. 59

    Customer Journey 3: Building a Hotel Guest Journey Framework That Still Feels Local

    ·5m
  60. 60

    How Hotels Can Stop Leaving F&B Money on the Table

    ·8m
  61. 61

    FNA 199: Craig Flees to Hawaii

    ·31m
  62. 62

    Episode 1,000: Still Showing Up 10 Years Later

    ·14m
  63. 63

    993: How Luxury Hotels Win: Cesar Wurm on Reinvention, Experience, and the Power of Connection

    ·37m
  64. 64

    How Hotels Raise Guest Scores and Upsell Revenue Together

    ·8m
  65. 65

    1003: How Resorts World Las Vegas Uses Technology Without Losing the Human Touch

    Len interviews Shannon McCallum, VP of Hotel Operations at Resorts World Las Vegas, on the 66th floor of the property.

    ·26m·2 clips
  66. 66

    ALIS Design: Why Hotel Restaurants Often Miss the Mark

    ·8m
  67. 67

    1019: SBA Loans for Hotel Owners: AAHOA Pushes From $5M To $10M

    ·14m
  68. 68

    1002: Why Beverage Trends Matter More Than Ever for Hotel Profitability

    ·31m
  69. 69

    Why RevPAR Isn't Enough for Most Hotel Owners — and What to Do About It

    ·7m
  70. 70

    1004: Food, Culture, and Leadership Inside a High-Performing Hotel F&B Team

    ·26m
  71. 71

    How Rio Mar Repositioned a 607-Acre Resort Around Experiences

    ·5m
  72. 72

    1014: Wahlburgers CEO on What They Fixed to Grow

    ·21m
  73. 73

    How the Bowman Post Foundation Turns Empty Rooms Into Opportunity

    ·5m
  74. 74

    Global Hotel Pipeline: What Brands See vs What Owners Feel

    ·20m
  75. 75

    FNA 198: The One Where We Try to Coury Favor

    ·1h 6m
  76. 76

    1001: Hospitality's 2025 Reckoning — And What Comes Next in 2026

    ·1h
  77. 77

    FNA 195: More or Lesser

    ·48m
  78. 78

    1026: How Women Advance in Hospitality: The Data and the Playbook

    ·30m
  79. 79

    Europe & Middle East Hotel Pipeline: Surprising Trends You Need to Know

    ·12m
  80. 80

    1023: How Conrad Orlando at Evermore Keeps Guests On Property Not in the Parks

    ·12m
  81. 81

    Customer Journey Series, Ch. 1: Why Hotel Guest Journey Matters More Than Ever

    ·6m
  82. 82

    Customer Journey 5: Turning Strategy Into Guest-Facing Moments

    ·4m
  83. 83

    How to Grow TRevPAR When RevPAR Slows

    ·7m
  84. 84

    Is the Economy Segment Turning? Red Roof President Weighs In

    ·9m
  85. 85

    1021: Evermore Orlando Resort Solves Group Travel

    ·40m
  86. 86

    1024: Hilton + Graduate: How the Brand Scales Without Losing Personality

    ·6m
  87. 87

    Red Roof at AAHOACON: Growth Strategy, RIDE, and Franchise Support

    ·6m
  88. 88

    Why Food & Beverage Has Become the Hotel Differentiator

    ·6m
  89. 89

    999: How a 16-Unit Idea Became One of America's Largest Resort Experiences

    ·16m
  90. 90

    MyPlace Hotels Hits 125 Properties: How They Keep Growing in Extended Stay

    ·3m
  91. 91

    1007: Why Sonesta Flattened Its Organization—and What Happens Next

    ·16m
  92. 92

    1011: The Decision That Led to a Hotel Management Merger

    ·25m
  93. 93

    998: Newport Beach: How a Luxury Destination Keeps Its Soul

    ·33m
  94. 94

    995: Can Purpose and Profit Coexist? SCP Hotels Says Yes.

    ·43m
  95. 95

    994: Stonebridge CEO Rob Smith on Strategy, Margins, and What Hoteliers Miss About AI

    ·29m
  96. 96

    Luxury Is Changing: What Matters Now According to Hotel Leaders in Las Vegas

    ·5m
  97. 97

    The ALIS Conversation Hotel Owners Are Really Having

    ·12m
  98. 98

    Customer Journey 6: Property-Level Execution

    ·5m
  99. 99

    992: The Fastest Fix for Hotel Leadership Shortages

    ·31m
  100. 100

    1020: Inside The Boca Raton: Repositioning a 100-Year-Old Luxury Resort

    ·31m
  101. 101

    Hotel Investment in 2026: Why Buyers and Sellers Hit Pause

    ·5m
  102. 102

    996: Hidden Hospitality: The Untold Story of African American Hoteliers

    ·34m
  103. 103

    Red Roof's Growth Strategy as Economy Hotels Gain Ground

    Oct 3, 2026·6m
  104. 104

    Hotel Marinas Turn Boat Traffic Into Revenue

    Oct 1, 2026·14m
  105. 105

    Hotel Staffing: The Talent Pool Hotels Keep Overlooking

    Sep 30, 2026·15m
  106. 106

    Inside HomeTowne Studios by Red Roof: Why This Extended Stay Model Works

    Sep 29, 2026·19m
  107. 107

    Hotel Marketing With AI: How My Place Hotels Competes With Bigger Brands

    Sep 28, 2026·6m
  108. 108

    Why Hotel Conversions Are Driving My Place Growth

    Sep 27, 2026·3m
  109. 109

    My Place Hotels: Growth, Leadership and the Next Generation

    Sep 26, 2026·5m
  110. 110

    Why Hospitality Leaders Must Stay Uncomfortable

    Sep 24, 2026·35m
  111. 111

    Inside My Place Hotels' Extended Stay Growth Strategy

    Sep 24, 2026·3m
  112. 112

    The Group Business Edge Hotels Keep Missing

    Sep 22, 2026·14m
  113. 113

    Is AI Getting Your Hotel Wrong?

    Sep 21, 2026·14m
  114. 114

    Virtual Hotel Industry Happy Hour: Pet Peeves, Dynamic Pricing & Bad Decisions

    Sep 19, 2026·44m
  115. 115

    Relational Wellness Is Next Big Hospitality Trend

    Sep 17, 2026·15m
  116. 116

    How Hotels Use AI Without Losing Control of Guest Data

    Sep 16, 2026·15m
  117. 117

    How Hotels Cut Laundry Costs by 30%

    Sep 15, 2026·4m
  118. 118

    They Turned a 12th-Century Monastery Into a Luxury Hotel

    Sep 11, 2026·32m
  119. 119

    Where Hotel Growth Is Happening Next

    Sep 10, 2026·14m
  120. 120

    What Luxury Hotel Guests Really Want

    Sep 9, 2026·26m
  121. 121

    What Hotels Stop Knowing After the Guest Checks In

    Sep 8, 2026·15m
  122. 122

    Labor Day Flashback: Marriott Vacations Worldwide Launches Experience-Driven Ownership: Inner Circle

    Sep 7, 2026·11m
  123. 123

    Holiday Flashback: How Wyndham Uses Experiences to Drive Direct Bookings

    Sep 4, 2026·5m
  124. 124

    Holiday Rerun: How Starwood Makes Its Hotels Feel Different: Nature, Soul, and Experience

    Sep 3, 2026·5m
  125. 125

    How Hotel Teams Build Collective Excellence

    Sep 2, 2026·6m
  126. 126

    Why This Hotel GM Gets Silly Every Morning

    Sep 2, 2026·3m
  127. 127

    How Better Guest Experiences Drive Hotel Revenue

    Sep 1, 2026·6m
  128. 128

    Why This Hotel's Housekeepers Don't Quit

    Aug 31, 2026·3m
  129. 129

    FNA 220: Glenn's Wife Has Some Complaints

    Aug 29, 2026·58m
  130. 130

    Why Technology Can't Replace Hospitality

    Aug 27, 2026·37m
  131. 131

    Australia's Next Big Hotel Opportunity: Extended Stay

    Aug 26, 2026·24m
  132. 132

    How Westgate Las Vegas Keeps Legendary Vegas Alive

    Aug 25, 2026·8m
  133. 133

    The Peabody Memphis Opens a Luxury Hotel-Within-a-Hotel

    Aug 24, 2026·8m
  134. 134

    FNA 219: Hotel People Shouldn't Order Drinks This Big

    Aug 22, 2026·25m
  135. 135

    How Asheville Shapes This Embassy Suites

    Aug 19, 2026·16m
  136. 136

    How Short-Term Rentals Use Data to Price Smarter

    Aug 18, 2026·10m
  137. 137

    The Hidden Technology Behind Every Hotel Booking

    Aug 18, 2026·14m
  138. 138

    India's Hotel Boom Is Bigger Than You Think

    Aug 17, 2026·12m
  139. 139

    FNA 218: Red Roof, Red Jackets & Really Bad Advice

    Aug 15, 2026·1h 6m
  140. 140

    Why This 14-Room Fantasy Hotel Gets Millions of Views

    Aug 13, 2026·31m
  141. 141

    The Dirty Dancing Hotel Lost Its Lake. Here's What Happened Next

    Aug 12, 2026·25m
  142. 142

    SBA Hotel Loans Just Got Bigger: How Owners Access Up to $10 Million

    Aug 11, 2026·5m
  143. 143

    Why Hotel Companies Are Betting Big on Asia Pacific

    Aug 11, 2026·13m
  144. 144

    Hotel Deals Are Moving Again. Here's What's Driving Them

    Aug 10, 2026·6m
  145. 145

    FNA 217: Belon Our Wildest Dreams

    Aug 9, 2026·1h 2m
  146. 146

    Why Hotel Investors Keep Choosing Conversions

    Aug 6, 2026·5m
  147. 147

    Why LivAway Makes Extended-Stay Rooms 20% Bigger

    Aug 6, 2026·31m
  148. 148

    Inside the Embassy Suites Reinventing the Brand

    Aug 5, 2026·13m
  149. 149

    How Independent Hotels Grow Without Losing Their Identity

    Aug 4, 2026·27m
  150. 150

    How This Hotel Owner Keeps Employees for 20 Years

    Aug 3, 2026·7m
  151. 151

    Why Your Hotel's Brand Promise Breaks At the Front Desk

    Jul 30, 2026·33m
  152. 152

    Hotels Are One Bad Laundry Day From Disaster

    Jul 29, 2026·12m
  153. 153

    Why the Hotel Market Keeps Defying Expectations

    Jul 28, 2026·14m
  154. 154

    She Runs a Hotel Management Company. She Grew Up Unable to Stay in One

    Jul 28, 2026·33m
  155. 155

    Hotels Finally Fixing Decades-Old Data Problem

    Jul 27, 2026·9m
  156. 156

    FNA 216: Chex Marks the Spot

    Hidden gem

    No Vacancy Live!

    Jul 25, 2026·1h 3m·4 clips
  157. 157

    Wyndham Beats Marriott for the #1 Hotel Rewards Program of 2026

    Jul 23, 2026·9m
  158. 158

    How AYANA's Midplaza Jakarta Stands Out in a Crowded Market

    Jul 23, 2026·34m
  159. 159

    Guests Spend More When Hotels Make This Easy

    Jul 22, 2026·13m
  160. 160

    How Explore Minnesota Generates $25 Billion in Economic Impact

    Jul 21, 2026·31m
  161. 161

    How Embassy Suites Adapts to Different Markets

    Jul 20, 2026·14m
  162. 162

    FNA 215: This Show is Spot On

    Jul 18, 2026·1h 2m
  163. 163

    Why Hospitality Should Study Retail (And Vice Versa)

    Jul 16, 2026·30m
  164. 164

    How This Hotel Group Is Winning (And What Others Can Learn)

    Jul 14, 2026·31m
  165. 165

    Your Phone Is Your Room Key Now (And It Works)

    Jul 13, 2026·10m
  166. 166

    The Guest Canceled, So We Roasted My Travel Day

    Jul 11, 2026·31m
  167. 167

    The Hotel Titan Behind Loews' Biggest Bets

    Jul 9, 2026·39m
  168. 168

    We Drove The Vegas Loop With A Casino Resort President

    Jul 8, 2026·12m
  169. 169

    The Luxury Boom Is Reshaping Where Operators Are Betting

    Jul 7, 2026·12m
  170. 170

    Natural Language AI Just Changed Hotel Management Forever

    Jul 6, 2026·8m
  171. 171

    How Hotels Are Getting Paid to Reduce Energy Demand

    Energy rebates can get messy in a hurry.

    Jul 2, 2026·29m·2 clips
  172. 172

    Why the Most Confident AI Hotel Pricing Recommendations Are the Least Trustworthy

    Jul 1, 2026·8m
  173. 173

    Hotels Are Asking the Wrong Question at Check-In

    Jun 30, 2026·11m
  174. 174

    Hotel Data Breaches Are Getting Worse. Here's Why.

    Jun 29, 2026·5m
  175. 175

    FNA 213: At our Baikowitz-end

    The bit starts with a cracker.

    Jun 27, 2026·1h 3m·4 clips
  176. 176

    Curator Hotels VP on Why Labor Costs Drive Every Tech Decision

    Jun 26, 2026·7m
  177. 177

    Why Your Hotel Manager Spends Hours on Dashboards (Hint: They Shouldn't)

    Jun 25, 2026·4m
  178. 178

    Why Aimbridge's CIO Says AI Doesn't Work Without Humans

    Jun 24, 2026·7m
  179. 179

    Starwood CIO: AI Is the First Tech I Never Had to Explain

    Jun 23, 2026·10m
  180. 180

    Why Better Hotel Revenue Doesn't Always Mean Better Profit

    Jun 22, 2026·8m
  181. 181

    What Hotel Operators Should Know Before Choosing AI Tools

    Jun 19, 2026·8m
  182. 182

    Hotel Revenue Managers Need Less Data Wrangling

    Jun 17, 2026·9m
  183. 183

    HITEC: How Pursuit Collection Uses AI Beyond the Buzz

    Jun 16, 2026·4m
  184. 184

    Why The Lodging Conference Keeps Bringing Hospitality Leaders Back

    Jun 15, 2026·12m
  185. 185

    Hotel AI Won't Work If the Data Is a Mess

    Jun 14, 2026·13m
  186. 186

    FNA 212: What Arnie Missed

    Glenn Hausman and Craig Sullivan open with a relaxed Friday-night check-in and bring back Arnie Garfinkel as the conversation gets going.

    Jun 13, 2026·59m·4 clips
  187. 187

    How Stonebridge Uses AI Inside Hotel Operations

    Jun 12, 2026·6m
  188. 188

    Hotel Booking Windows Are Shrinking. Don't Panic-Discount.

    Jun 12, 2026·9m
  189. 189

    Where Hotel Investment Still Works When New Builds Don't

    Jun 12, 2026·6m
  190. 190

    Hotel Deals Are Picking Up, But Closing Them Requires Creativity

    Jun 11, 2026·5m
  191. 191

    The Development Engine Behind My Place Hotels' Next Growth Phase

    Jun 10, 2026·8m
  192. 192

    Hilton Orlando Turns Digital Signage Into Event Revenue

    Jun 9, 2026·10m
  193. 193

    Why The Historic Hamilton Princess Wins Repeat Guests in Bermuda

    Jun 8, 2026·32m
  194. 194

    FNA 211: Tabor or Not Tabor

    Jun 6, 2026·1h 2m
  195. 195

    Gen Z, Millennials, and the Vacation Ownership Shift

    Jun 5, 2026·9m
  196. 196

    Hotel Owners Facing Tough Choice: PIP, Sell, or Switch Management

    Jun 4, 2026·8m
  197. 197

    Undergraduate by Hilton: A New Hotel Brand for College Towns

    Jun 3, 2026·6m
  198. 198

    Red Roof Builds an AI-Driven Website: How It Wins Search Next

    Jun 2, 2026·10m
  199. 199

    Bar Profit Leaks: The 2 Quick Tests Owners Can Run Tonight

    Jun 1, 2026·14m
  200. 200

    Most Hotel Websites Don't Use Video—That's Why Guests Bounce

    May 31, 2026·7m
  201. 201

    FNA 210: The Poland Adjustment

    May 30, 2026·1h 4m
  202. 202

    Vacation Ownership Loyalty vs Hotel Loyalty: What's Different

    May 29, 2026·8m
  203. 203

    Hotel Development 2026: Where New Builds Still Win

    May 28, 2026·13m
  204. 204

    Skytouch PMS Adds AI Tools for Front Desk and Ops

    May 27, 2026·8m
  205. 205

    How Hyatt Regency Orlando Uses Digital Signage That Drives Sponsor Value

    May 26, 2026·6m
  206. 206

    How Hotel Bars Sell More: Turn One Cocktail Into an Experience

    May 23, 2026·10m
  207. 207

    Marriott Vacations Worldwide Launches Experience-Driven Ownership: Inner Circle

    May 21, 2026·11m
  208. 208

    Hotel Tech Careers in 2026: Pay, Bonuses, and Sentiment

    May 20, 2026·37m
  209. 209

    Multigenerational Travel: How Hilton Grand Vacations Builds for Groups

    May 19, 2026·6m
  210. 210

    FNA 209: The Drinking Labbe

    May 17, 2026·54m
  211. 211

    How Travel + Leisure Co Builds Loyalty With Margaritaville and Sports Illustrated

    May 15, 2026·11m
  212. 212

    Westgate Resorts: The Experience Strategy Driving Demand

    May 14, 2026·12m
  213. 213

    The Procurement Playbook Behind Luxury Guest Experience

    May 13, 2026·11m
  214. 214

    Revenue-Share Digital Signage: Add Sponsor Income Without Upfront Spend

    May 12, 2026·7m
  215. 215

    Timeshare Buyers Shift Younger: 73% Are Gen Z and Millennials

    May 11, 2026·11m
  216. 216

    Mohegan Sun Marketing: How a Casino Resort Personalizes Loyalty Fast

    May 11, 2026·5m
  217. 217

    86K New Rooms vs 350K Renovations: What Hotel Suppliers Need to Know

    May 10, 2026·13m
  218. 218

    Choice Drops Elite Status to 5 Nights: What Owners Gain

    May 9, 2026·6m
  219. 219

    Choice Hotels Controls 50% of Extended Stay New Builds: What That Means

    May 8, 2026·7m
  220. 220

    Why Hotel Conversions Need Transactions: Choice CDO Explains the Reset

    May 7, 2026·5m
  221. 221

    Servers Leave $5,000–$8,000 a Year on the Table—Here's Why

    May 6, 2026·11m
  222. 222

    Hotel AI Use Case: Automate Reporting and Win Back Hours Every Day

    May 4, 2026·7m
  223. 223

    HotelKey Self Check-In Kiosk: ID Scan, Face Verification, Keys in Minutes

    May 1, 2026·11m
  224. 224

    1031: LGBTQ+ Hotel Brand Axel Hotels Targets U.S. Expansion

    Apr 30, 2026·26m
  225. 225

    How Starwood Makes Its Hotels Feel Different: Nature, Soul, and Experience

    Apr 29, 2026·5m
  226. 226

    1030: Caesars' First Non-Gaming Hotel: Inside Caesars Republic Scottsdale

    Apr 28, 2026·26m
  227. 227

    Airline Search Data Predicts Hotel Demand: How Hotels Use It

    Apr 27, 2026·4m
  228. 228

    From Engineer to 4 Red Roof Hotels: How He Built the Portfolio

    Apr 27, 2026·4m
  229. 229

    Hotel Revenue Tips: 3 Simple Upsells That Add Income Fast

    Apr 26, 2026·4m
  230. 230

    FNA 208: Seeing Red

    Apr 25, 2026·1h 1m
  231. 231

    1029: How Margaritaville Hollywood Beach Turns Meetings Into Repeat Leisure

    Apr 23, 2026·18m
  232. 232

    Front Desk Upsells Cut Turnover by 40% and Raise Pay

    Apr 22, 2026·11m
  233. 233

    Hotel Profitability Squeeze: Why Ancillary Revenue Matters More Now

    Apr 20, 2026·5m
  234. 234

    Hotel Profitability vs RevPAR: The Shift Revenue Teams Need

    Apr 20, 2026·8m
  235. 235

    Duetto PERFORM: Why Revenue and Profit Need One Operating Model

    This episode features an interview at Duetto's Perform event discussing the integration of revenue and profit into a single operating model for hotels using technology.

    Apr 19, 2026·3m
  236. 236

    FNA 207: The Shah- Shank Redemption

    Apr 19, 2026·57m
  237. 237

    AAHOACON Collegiate Championship: Hotel Management GM Simulation

    This episode discusses the AHOAcon 2026 Collegiate Championship, where student teams from various universities participated in a hotel management simulation as general managers, culminating in pitch presentations to judges.

    Apr 18, 2026·3m
  238. 238

    1028: Public-Private Hotel Deals: How Cities Finance Headquarters Hotels

    This episode explores how public-private partnerships finance headquarters hotels, featuring insights from a senior vice president of asset management at a firm specializing in such deals.

    Apr 16, 2026·19m
  239. 239

    What Great Partnerships Really Look Like in Hospitality

    This episode explores how a successful partnership between a property management system and multiple hospitality brands was built through trust and business improvement.

    Apr 15, 2026·6m
  240. 240

    Two Hotels, One Lot: The Dual-Brand Setup That Flipped Demand

    A hotel owner discusses his dual-brand property setup with Red Roof and Hometown Studios in Cortland, New York, including renovations and business strategy.

    Apr 14, 2026·4m
  241. 241

    How Wyndham Uses Experiences to Drive Direct Bookings

    Apr 13, 2026·5m
  242. 242

    Hospitality Leadership Without the Fluff: Seek the Good and Celebrate

    Apr 12, 2026·3m
  243. 243

    Extended Stay Wins in Volatility: High Occupancy, Lean Model

    Apr 11, 2026·6m
  244. 244

    Hotel Investment in 2026: Why Buyers and Sellers Hit Pause

    Apr 10, 2026·5m
  245. 245

    Red Roof at AAHOACON: Growth Strategy, RIDE, and Franchise Support

    Apr 9, 2026·6m
  246. 246

    How Hotels Raise Guest Scores and Upsell Revenue Together

    Apr 8, 2026·8m
  247. 247

    MyPlace Hotels Hits 125 Properties: How They Keep Growing in Extended Stay

    Apr 7, 2026·3m
  248. 248

    1027: Hotel Demand Shifts: Blowout Trips, Meetings, and "Value"

    Apr 6, 2026·15m
  249. 249

    Adaptive Reuse That Pencils: Historic Tax Credits Explained

    Apr 5, 2026·5m
  250. 250

    How AI Frees Up Hotel GMs and Sales Teams to Execute

    Apr 4, 2026·5m
  251. 251

    Customer Journey 6: Property-Level Execution

    Apr 1, 2026·5m
  252. 252

    1026: How Women Advance in Hospitality: The Data and the Playbook

    Mar 31, 2026·30m
  253. 253

    World Cup Demand Reality: The 60–90 Day Booking Window

    Mar 30, 2026·6m
  254. 254

    FNA 206: He's Been Here Arlotta

    Mar 29, 2026·59m
  255. 255

    Hunter Hallway Talk: How Trust Turns Into Repeat Hotel Deals

    Mar 29, 2026·9m
  256. 256

    Remembering Kirk Kinsell: Leadership Lessons That Still Hit

    Hidden gem

    The show turns its attention to Kirk Kinsell.

    Mar 29, 2026·40m·2 clips
  257. 257

    Hotel Profitability in 2026: Work Every Line Item

    Mar 28, 2026·6m
  258. 258

    1025: Aftershock to Farm-to-Fork: Sacramento's Tourism Growth Playbook

    Mar 26, 2026·23m
  259. 259

    Customer Journey 5: Turning Strategy Into Guest-Facing Moments

    Mar 25, 2026·4m
  260. 260

    1024: Hilton + Graduate: How the Brand Scales Without Losing Personality

    Mar 24, 2026·6m
  261. 261

    Picking the Right Hotel Operator in a Chaotic Market

    Mar 23, 2026·13m
  262. 262

    Bonus: How hotels are reinventing F&B for profit and growth

    Mar 22, 2026·58m
  263. 263

    How to Grow TRevPAR When RevPAR Slows

    Mar 21, 2026·7m
  264. 264

    FNA 205: The Sweet 16 Pet Peeves Round: Thermostats, Showers, and Regret

    Mar 21, 2026·1h 4m
  265. 265

    Wyndham's New CDO David Wilner: Why New Construction Still Wins

    Mar 20, 2026·8m
  266. 266

    Hotel Costs Keep Rising And What That Means for Summer Travel

    Mar 19, 2026·9m
  267. 267

    Is the Economy Segment Turning? Red Roof President Weighs In

    Mar 19, 2026·9m
  268. 268

    1023: How Conrad Orlando at Evermore Keeps Guests On Property Not in the Parks

    Mar 19, 2026·12m
  269. 269

    Customer Journey Series, Ch. 4: Building It With Your Team

    Mar 18, 2026·4m
  270. 270

    Sunday Rewind: How a 16-Unit Idea Became One of America's Largest Resort Experiences

    Mar 15, 2026·16m
  271. 271

    FNA 204: Will This Joke Lan?

    The hosts of Friday Night Audit, a hospitality podcast, greet each other and discuss their locations, with one in Dallas staying at a Marriott hotel.

    Mar 14, 2026·1h 3m
  272. 272

    1021: Evermore Orlando Resort Solves Group Travel

    Mar 12, 2026·40m
  273. 273

    Customer Journey 3: Building a Hotel Guest Journey Framework That Still Feels Local

    Mar 11, 2026·5m
  274. 274

    Ben Perelmuter Built the New Remington Team—Now It's Time to Execute

    Mar 11, 2026·6m
  275. 275

    1020: Inside The Boca Raton: Repositioning a 100-Year-Old Luxury Resort

    This episode features an interview with Daniel Hostetler, president and CEO of The Boca Raton, discussing the repositioning and renovations of this 100-year-old luxury resort.

    Mar 10, 2026·31m
  276. 276

    Sunday Flashback: Inside the Legendary Royal Sonesta New Orleans

    Mar 8, 2026·10m
  277. 277

    FNA 203: No Carreirao's in The World

    The hosts of Friday Night Audit banter about weather, a potential ban in Brazil due to language, and a bee attack during recording.

    Mar 7, 2026·1h 12m
  278. 278

    How Airlift Drives Hotel Demand in the Caribbean

    Mar 6, 2026·4m
  279. 279

    1019: SBA Loans for Hotel Owners: AAHOA Pushes From $5M To $10M

    Mar 5, 2026·14m
  280. 280

    Customer Journey 2: How Empowered Hotel Teams Improve Guest Experience

    Mar 4, 2026·7m
  281. 281

    1018: Hoteliers - Don't Get Buried in AI Search — Do This First

    Mar 3, 2026·29m
  282. 282

    Global Hotel Pipeline: What Brands See vs What Owners Feel

    This episode discusses the global hotel pipeline, focusing on the perspectives of major brands versus owners, with insights from lodging econometrics data that updates weekly.

    Mar 2, 2026·20m
  283. 283

    Sunday Flashback: Mitch Patel's 'Vision' on Building a Stronger Culture and Hotel Growth

    Mar 1, 2026·11m
  284. 284

    FNA 202: Type 202 Meltdown

    Feb 28, 2026·1h 21m
  285. 285

    1017: Hotel Pipeline Update - Conversions vs New Construction Across the Americas

    Feb 26, 2026·12m
  286. 286

    991: Training the Waldorf Way: The Training Behind the Waldorf-Astoria Reopen

    Nov 13, 2025·28m
  287. 287

    The Smart Way to Drive Hotel Profit in Tough Markets

    Nov 13, 2025·12m
  288. 288

    990: Behind the Scenes: MGM Resorts and the Precision of F1 Las Vegas

    Nov 12, 2025·11m
  289. 289

    Inside the NYU Hotel Tech Report: Best-in-Class vs. All-in-One — What Hoteliers Really Think

    Nov 12, 2025·8m
  290. 290

    989: Lantern Columbia - How Raines Company Is Redefining Adaptive Reuse and Inclusion

    Nov 11, 2025·26m
  291. 291

    Asia-Pacific Hotel Boom: What's Driving the World's Largest Pipeline

    Nov 10, 2025·11m
  292. 292

    CoralTree Hospitality on Luxury, Humanity, and the Power of Personal Connection

    Nov 10, 2025·4m
  293. 293

    ARK Hospitality on Growth Without Losing Culture

    Nov 9, 2025·5m
  294. 294

    Sage Hospitality's Tech Strategy: Experience, Bandwidth, and the Future of Luxury

    Nov 7, 2025·7m
  295. 295

    India's Hotel Boom: What Western Brands Are Betting on Next

    Nov 7, 2025·12m
  296. 296

    988: WaterWalk's Big Move: Hybrid Living Meets Wyndham Power

    Nov 6, 2025·28m
  297. 297

    Mocktails, Margins & Menu Magic: The Magical F&B Profit Formula

    Nov 6, 2025·5m
  298. 298

    How BWH Hotels Is Reimagining Hotel Tech & Taking On the AI Booking Shift

    Nov 5, 2025·6m
  299. 299

    Latin America's Luxury Hotel Boom: Lodging Econometrics' Ford Breaks Pipeline Down

    Nov 4, 2025·10m
  300. 300

    The Great Hospitality Squeeze: Mark Carrier on Surviving Margin Pressure & Finding Real Opportunity

    Nov 4, 2025·8m
  301. 301

    987: Inside Hilton Anaheim: How GM Sergio Keeps the Magic Alive Every Day

    Nov 4, 2025·27m
  302. 302

    BONUS! How innovation is redefining the guest experience

    Nov 1, 2025·59m
  303. 303

    How Hotels Are Saving Big and Solving Labor Challenges

    Oct 31, 2025·7m
  304. 304

    986: AI, Empathy, and the Future of Guest Experience

    Oct 30, 2025·40m
  305. 305

    How Wyndham Is Using AI and Innovation to Drive Real Guest and Owner Value

    Oct 30, 2025·8m
  306. 306

    Turning Hotel Staff Into Superhumans

    Oct 29, 2025·7m
  307. 307

    985: How MGM Resorts Manages Billions in Global Investments

    Oct 29, 2025·22m
  308. 308

    984: Recruitment, Respect, and the Realities of Hospitality Culinary Hiring

    Oct 28, 2025·34m
  309. 309

    Plateau of Uncertainty — What's Really Happening in Hotel Construction?

    Oct 28, 2025·15m
  310. 310

    Finding the Hospitality Sweet Spot: Data, Drive, and Doing the Right Thing

    Oct 27, 2025·4m
  311. 311

    FNA 192: Daly Sightings: Rare, Elusive, and Hilarious?

    Oct 25, 2025·1h 3m
  312. 312

    Hilton Launches Outset Collection: Giving Indie Hotels with Soul a Global Stage

    Oct 24, 2025·4m
  313. 313

    Starting Anew in Hospitality: How Greg Presley is Building Company on Faith, Service, and Experience

    Oct 23, 2025·5m
  314. 314

    983: Mitch Patel on Building a Stronger Hospitality Culture and Smarter Hotel Growth

    Oct 21, 2025·11m
  315. 315

    FNA 191: Zack Gharib - President of Red Roof

    Oct 20, 2025·1h 1m
  316. 316

    Living, Not Just Lodging — Inside StayAPT Suites with Jennifer Kearney

    Oct 18, 2025·7m
  317. 317

    Opportunity in Uncertainty — West Coast & Canadian Hospitality Outlook

    Oct 17, 2025·4m
  318. 318

    Bonus: How to Empower Hotel Staff with Tech & Training | Axonify Roundtable

    Oct 17, 2025·59m
  319. 319

    How Foodbuy Helps Hoteliers Do More With Less

    Oct 17, 2025·4m
  320. 320

    Staypineapple's Dina Bolen: How to Stay Profitable and Have Fun Doing It

    Oct 16, 2025·5m
  321. 321

    983: When Music Leads, Hospitality Follows — Inside UMusic Hotels with Oscar Serrano

    Oct 16, 2025·28m
  322. 322

    Why Management Companies Matter in Hotel Deals | Mark Crisci – Azul Hospitality

    Oct 15, 2025·4m
  323. 323

    982: From F1 to MLB: How MGM Resorts Shapes the Sports Capital of the World

    Oct 15, 2025·20m
  324. 324

    How First Hospitality Plans for 2026 | David Duncan & Marissa Ballan

    Oct 14, 2025·5m
  325. 325

    981: Jerry Inzerillo on Saudi Arabia's $64B Diriyah Project & Vision 2030

    Oct 14, 2025·43m
  326. 326

    Keeping Humanity in Hospitality | Eric Rubino & Ryan Alpert, Extreme Hospitality

    Oct 12, 2025·6m
  327. 327

    Resilience, Realism, and the Rise of Experiential Travel

    Oct 11, 2025·4m
  328. 328

    Focus on What You Can Control | Joseph Bojanowski, PM Hotel Group

    Oct 9, 2025·5m
  329. 329

    Leading Through Trust | Ben Perelmuter, CEO of Remington Hospitality

    Oct 8, 2025·4m
  330. 330

    How AI Could Reshape Hotel Search | Jeff Wagoner, Outrigger Hospitality Group

    Oct 7, 2025·4m
  331. 331

    FNA 190: NewGen Advisory. OldGen Hosts

    Oct 4, 2025·1h
  332. 332

    How AI Saves Hotels Time & Money | Charles Oswald (Aperture) & Ryan Zaucha (Reeco)

    Oct 3, 2025·13m
  333. 333

    Bonus: Solving the Hospitality Kitchen Labor Crunch

    Oct 2, 2025·5m
  334. 334

    980: McKibbon Hospitality Turns 100 | Bruce Baerwalde on Culture, Growth & Extended Stay

    Oct 1, 2025·24m
  335. 335

    979: How Hotel Owners Find Opportunities in a Tough Market | Paul Sacco, PM Hotel Group

    Sep 30, 2025·26m
  336. 336

    FNA 189: A Terrible Falik-cy

    Sep 27, 2025·1h 5m
  337. 337

    978: Why Craft Lodging Delivers Authentic Travel | Mark Reichle, Select Registry

    Sep 25, 2025·26m
  338. 338

    977: Inside the World of Yacht Chefs w Below Deck's Adrienne Gang

    Sep 23, 2025·30m
  339. 339

    FNA 188:The Gang Walk the Plank

    Sep 20, 2025·26m
  340. 340

    Why Extended Stay Hotels Dominate the Pipeline | Bruce Ford, Lodging Econometrics

    Sep 19, 2025·14m
  341. 341

    Bonus: Optimize and Automate Your Procurement to Fuel ROI

    Sep 18, 2025·1h
  342. 342

    976: What It's Like Running Three Iconic Vegas Hotels: MGM Grand, NY-NY & Excalibur with their President

    Sep 17, 2025·26m
  343. 343

    975: Why Hotel Deals Are Stalling: Suraj Bhakta on PIPs, Inflation & Transactions

    Sep 16, 2025·7m
  344. 344

    974: Marketing Mindset Meets Hospitality Mindset: Insights from Leora Lanz

    Sep 15, 2025·36m
  345. 345

    FNA 187: Gangs all Here

    Sep 13, 2025·44m
  346. 346

    973: Where Every Stay Creates Real Impact

    Sep 10, 2025·16m
  347. 347

    972: Scaling Up or Staying Lean: StepStone Hospitality on Leadership, Growth, and Empowering GMs

    Sep 9, 2025·31m
  348. 348

    FNA 186: We're Seeing Green

    Sep 7, 2025·57m
  349. 349

    971: From Bartender to CEO of MGM Resorts | Bill Hornbuckle Interview

    Sep 4, 2025·48m
  350. 350

    Global Hotel Development: Luxury, Conversions & What's Next with Bruce Ford

    Sep 2, 2025·15m
  351. 351

    970: Hyatt's Growth Strategy Explained: Emily Wright

    Sep 2, 2025·27m
  352. 352

    Inside Le Meridien: Budgets, Big Events & the Real Story of New Orleans Hospitality

    Aug 27, 2025·5m
  353. 353

    Hotel Development Boom: Europe, Middle East & Africa

    Aug 27, 2025·16m
  354. 354

    969: Hospitality Education, AI & the Future of Talent

    Aug 26, 2025·34m
  355. 355

    968: Inside CoralTree's Long Game in Luxury Vacation Rentals

    Aug 21, 2025·28m
  356. 356

    Inside The Peabody Memphis | Doug Browne on History, Renovation & Hospitality's Future

    Aug 20, 2025·8m
  357. 357

    Asia Pacific Hotel Construction Boom | Bruce Ford, Lodging Econometrics

    Aug 19, 2025·14m
  358. 358

    967: Boutique Hotel Strategies with Stephen Wendell of Mountain Shore Properties

    Aug 19, 2025·39m
  359. 359

    966: Why Timeshare is Winning Over Today's Travelers

    Aug 14, 2025·35m
  360. 360

    965: Inside California's Coolest Coastal Hotels

    Aug 12, 2025·36m
  361. 361

    Luxury Travel Trends You Need to Know — Virtuoso's Misty Belles

    Aug 11, 2025·11m
  362. 362

    FNA 184: The Matt Attack

    Aug 9, 2025·1h 1m
  363. 363

    964: Myrtle Beach's Hotel Boom — and the Locals Who Used to Be Tourists

    Aug 7, 2025·29m
  364. 364

    Hotel Development Heats Up Across the Americas — Here's Where There's Growth

    Aug 7, 2025·14m
  365. 365

    How Choice Hotels Is Making Extended Stay History

    Aug 6, 2025·8m
  366. 366

    963: Springboard's Ben Rafter on Building Smarter, Faster, and More Human Hotels

    Aug 5, 2025·26m
  367. 367

    962: How A&O Hostels is Redefining Budget Travel for Gen Z and Solo Adventurers

    Jul 31, 2025·23m
  368. 368

    IHG is Reimagining the Suite Experience — And We Got the Inside Tour

    Jul 30, 2025·5m
  369. 369

    961: Honing the Human Edge: Hotel Leadership Lessons from Top Hotelier

    Jul 29, 2025·29m
  370. 370

    960: Decoding the Hotel Pipeline: Trends Every Owner Should Know

    Jul 28, 2025·27m
  371. 371

    U.S. News Names Best Hotel Rewards Program for 2025. We Find Out Why

    Jul 27, 2025·6m
  372. 372

    959: Reimagining Meetings: Hilton on Gen Z, Quiet Zones & No More "Lifestyle Chic"

    Jul 26, 2025·26m
  373. 373

    FNA 183: The Burda's Back

    Jul 26, 2025·23m
  374. 374

    Inside Avid & Garner: Why IHG's Newest Midscale Brands Are Gaining Major Momentum

    Jul 24, 2025·4m
  375. 375

    958: What Hotel Investors Are Getting Wrong — And How to Build Smarter in 2025

    Jul 24, 2025·28m
  376. 376

    957: Why Service in Hotels Still Wins

    Jul 17, 2025·47m
  377. 377

    Financial Wins Behind the Bar: Hospitality Masterclass with Fintech

    Jul 15, 2025·7m
  378. 378

    956: The Bright Blueprint: Reimagining Hotels with Tech-Infused Soul

    Jul 15, 2025·27m
  379. 379

    How HCN Is Revolutionizing Hotel In-Room Tech and Personalization

    Jul 14, 2025·9m
  380. 380

    955: Authentic Hotel Leadership: Jimmy Taylor of IHG on Talent, Trust, and the Six A's to Success

    Jul 12, 2025·41m
  381. 381

    FNA 181: From Ricci to Poorer

    Jul 12, 2025·1h 1m
  382. 382

    Could a 4-Day Workweek Transform Hospitality? Rosen Hotels Thinks So

    Jul 9, 2025·6m
  383. 383

    954: Inside Fairmont Hotel's "Make Special Happen": Storytelling, Strategy & Staying Human

    Jul 8, 2025·30m
  384. 384

    Hospitality Design Legend Adam Tihany on Innovation, Struggles & Success

    Jul 4, 2025·54m
  385. 385

    How Omni Hotels Rebuilt Their Entire Tech Stack (and Why It Worked) | HITEC 2025

    Jul 3, 2025·4m
  386. 386

    🎙 Turning AI Talk Into Action: Live from HITEC with Ashford's Borman

    Jul 1, 2025·4m
  387. 387

    953: Can BoB Reinvent Budget Hotels?

    Jul 1, 2025·25m
  388. 388

    953: Redefining African Hospitality: Tribe Hotel's Vision Beyond the Safari Stereotype

    Jun 26, 2025·23m
  389. 389

    From Bar Bills to Back Office: How Fintech Simplifies Hotel Invoicing

    Jun 25, 2025·10m
  390. 390

    952: Elevating Hospitality: How Bolt Farm Treehouse Redefined the Guest Experience

    Jun 25, 2025·31m
  391. 391

    Curator Hotel Collection President Barnwell on Smart Tech Choices for Independent Hotels

    Jun 23, 2025·5m
  392. 392

    FNA 180: Our Famous Friday Happy Hour

    Jun 21, 2025·1h 2m
  393. 393

    How Sonesta is Rebuilding Its Tech Stack to Power 1,200+ Hotels | HITEC 2025

    Jun 20, 2025·5m
  394. 394

    Charlestowne Hotels: Cutting Through AI Hype with Smart, Practical Strategy

    Jun 20, 2025·5m
  395. 395

    🏨 Reinventing Hotel Tech with Staypineapple's Bold Strategy

    Jun 18, 2025·3m
  396. 396

    How First Hospitality Is Redefining Revenue Strategy with AI + Team Synergy

    Jun 18, 2025·6m
  397. 397

    Inside Westgate Las Vegas: Elvis History, Hidden Suites & Iconic Vegas Vibes

    Jun 13, 2025·32m
  398. 398

    Reinvention, Risk, and Building Something New

    Jun 13, 2025·5m
  399. 399

    Right Here, Right Now: Stonebridge's Bold New Era

    Jun 12, 2025·3m
  400. 400

    Inside the Venetian: Reinventing Vegas Meetings and Filling 7,000 Rooms Every Day

    Jun 11, 2025·13m
  401. 401

    The Hidden Cost-Cutter Hotels Overlook Every Day

    Jun 11, 2025·6m
  402. 402

    951: Uplifted Leadership – The Secret to Engaged Teams with Ryan Minton

    Jun 10, 2025·15m
  403. 403

    The Human Side of Hospitality: Stonebridge's CEO Smith on Tech, Talent & Transforming Hotel Culture

    Jun 7, 2025·4m
  404. 404

    FNA 178: This Episode Will Flohr You

    Jun 7, 2025·51m
  405. 405

    NYU IHIF: From RevPAR to TRevPAR: Gauging What Really Drives Hotel Growth

    Jun 6, 2025·5m
  406. 406

    NYU IHIF: Building an Extended Stay Future – With Concord's Mark Laport

    Jun 5, 2025·5m
  407. 407

    NYU IHIF: Profit Starts at the Property - Peregrine CEO on Getting Back to Basics

    Jun 5, 2025·4m
  408. 408

    NYU IHIF: Zack Gharib on Culture, Capital & Creating the Future of Red Roof

    Jun 5, 2025·8m
  409. 409

    NYU IHIF: Market Reality Check with Bruce Ford of Lodging Econometrics

    Jun 5, 2025·8m
  410. 410

    949: How Noble Invests in Hotels with Adi Bhoopathy

    May 29, 2025·23m
  411. 411

    950: The Last Dance?

    May 29, 2025·1h
  412. 412

    948: The Culture Shift: Inside Ben Campbell's Bold First Year as CEO of Hospitality America

    May 28, 2025·23m
  413. 413

    FNA 176 BBQ and Blue 5.16.25

    May 17, 2025·57m
  414. 414

    947: What's an Owner's Rep Anyways?

    May 13, 2025·31m
  415. 415

    NVL 946: Pacifica Hotels Keeps Indy Spirit Alive

    May 9, 2025·30m
  416. 416

    FNA 174: Don't Do It Dorraine

    May 9, 2025·58m
  417. 417

    Inside the Legendary Royal Sonesta New Orleans | Hospitality Stories from Bourbon Street

    Apr 28, 2025·10m
  418. 418

    FNA 173: Travel Hacks or Hack Podcasters?

    Apr 26, 2025·1h 2m
  419. 419

    946: What's Happening in Hospitality

    Apr 26, 2025·26m
  420. 420

    Why This Hotel Brand is Flipping the Franchise Script

    Apr 25, 2025·3m
  421. 421

    AHLA's Kevin Carey Talks Power, Progress & the Future of Hospitality at AHLA ForWard Conference

    Apr 25, 2025·9m
  422. 422

    Living in a Hotel and Earning Loyalty Points?

    Apr 22, 2025·6m
  423. 423

    Inside Sonesta's Bold Bet on Extended Stay

    Apr 17, 2025·5m
  424. 424

    Red Roof's Game-Changing Strategy: Exclusive with President Zack Gharib at AAHOA

    Apr 17, 2025·15m
  425. 425

    FNA 172: The Michael Jordan of Hotels

    Apr 12, 2025·1h 4m
  426. 426

    945: Hospitality Chaos or Comeback? Market Moves, Pipeline Shifts & Survival Tactics for Hoteliers

    Apr 12, 2025·24m
  427. 427

    944: Why $1,000 Hotel Rooms Are Booming & Service is Sinking

    Apr 10, 2025·39m
  428. 428

    Is Hotel Development on Pause? CoStar's Freitag Breaks Down the Industry's Crossroads

    Apr 9, 2025·5m
  429. 429

    FNA 171: Gen Z Shows Up Gen X and Baby Boomers

    Apr 7, 2025·1h 14m
  430. 430

    943: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets

    Apr 6, 2025·21m
  431. 431

    942: Inside Delmonico's: Secrets of the Legendary Steakhouse

    Apr 4, 2025·35m
  432. 432

    941: True Hospitality: Emotional Connections, Industry Insights, and Concierge Secrets

    Apr 2, 2025·43m
  433. 433

    Transforming Hotel Restaurants: Secrets to F&B Success

    Apr 1, 2025·5m
  434. 434

    FNA 170: Coury Connection

    Mar 29, 2025·1h 1m
  435. 435

    From Guest Service to Smart Business: How Chris Green Shapes Hospitality Success

    Mar 29, 2025·9m
  436. 436

    940: Why Cash Flow is King in Today's Hospitality Market

    Mar 27, 2025·25m
  437. 437

    Unlocking Hospitality Success: The Power of Local Networking

    Mar 26, 2025·4m
  438. 438

    RainesCo's Big Moves: Growing, Innovating & Building New Deals | Hunter Hotel Conference

    Mar 25, 2025·5m
  439. 439

    Navigating the Year of Hospitality Whiplash

    Mar 24, 2025·5m
  440. 440

    Why Dual-Branded Hotels Are Changing the Game: Insights from Hilton Leaders

    Mar 21, 2025·9m
  441. 441

    Scaling Smart: How Naples Hotel Group Leverages Tech & Strategy to Grow Rapidly

    Mar 20, 2025·5m
  442. 442

    Why My Place Hotels is Thriving in Secondary Markets

    Mar 20, 2025·5m
  443. 443

    Mastering Hotel Leadership: The Art of Remote Team Management

    Mar 18, 2025·5m
  444. 444

    Hotel Equities CEO Rahinsky on Unlocking Hotel Growth: Tech, Talent & Industry Trends

    Mar 18, 2025·5m
  445. 445

    Mastering Hotel Strategy: Insights from Hall of Fame GM

    Mar 16, 2025·5m
  446. 446

    🔥 The Secret to Sales Success: Attitude, Aptitude & Thinking Differently! 🔥

    Mar 16, 2025·5m
  447. 447

    Revolutionizing Hotel Staffing: Remington Hospitality's Game-Changing Approach

    Mar 13, 2025·6m
  448. 448

    939: Exclusive inside look at the $1 BILLION Gaylord Pacific Resort & Convention Center

    Mar 11, 2025·38m
  449. 449

    Mastering Hospitality in Uncertain Times | Glenn Haussman & Cesar Wurm @ CLIC

    Mar 6, 2025·5m
  450. 450

    938: Luxury River Cruising in Vietnam: The Heritage Line Experience

    Mar 5, 2025·28m
  451. 451

    937: Inside the Stunning Le Meridien Fort Worth – A Must-See Adaptive Reuse Hotel Tour!

    Mar 4, 2025·19m
  452. 452

    FNA 168: FNA'S First (and maybe last) Awards Show

    Mar 1, 2025·1h 1m
  453. 453

    936: 💰 Chaos, Cash & The Hospitality Rollercoaster – Michael Schindler Returns! 🎢

    Feb 27, 2025·34m
  454. 454

    935: From Old Mills to Stunning Hotels: The Art of Adaptive Reuse in Hospitality Design

    Feb 26, 2025·32m
  455. 455

    934: 🎙️The Hotel Dining Revolution with José Andrés Group's CEO Bakhshandehpour

    Feb 26, 2025·29m
  456. 456

    933: Mid-Century Modern Vibes & Hospitality Innovation at the Dream Inn! 🏨

    Feb 19, 2025·15m
  457. 457

    932: Inside the Mind of a Hospitality Design Legend: Adam Tihany on Innovation, Struggles & Success

    Feb 18, 2025·54m
  458. 458

    Getting to Know AHLA's New President & CEO Rosanna Maietta

    Feb 17, 2025·6m
  459. 459

    FNA 167: The Berkey to Excellence

    Feb 15, 2025·1h 1m
  460. 460

    🌍 Global Hotel Alliance CEO on Its $2.7B Loyalty Boom & 20A25 Growth

    Feb 14, 2025·4m
  461. 461

    931: Why Las Vegas' Serviced Residences Are Changing the Game! 🏠🎲

    Feb 13, 2025·27m
  462. 462

    🎙️ How WorldHotels is Changing Luxury Travel in 2025

    Feb 13, 2025·5m
  463. 463

    930: Behind the Deals: Dave Johnstone on Hotel Investments, Luxury Trends & Wild Stories

    Feb 12, 2025·44m
  464. 464

    Is the Hospitality Investment Market Ready to Surge?

    Feb 12, 2025·3m
  465. 465

    929: How AI Can Enhance Hospitality—And What You Need to Know!

    Feb 11, 2025·28m
  466. 466

    📢 The Truth About Hotel Deals in 2025 – What You Need to Know!

    Feb 10, 2025·4m
  467. 467

    FNA 166: They're All Alone Now

    Feb 7, 2025·1h 1m
  468. 468

    Inside Mandarin Oriental's Growth with Tiffany Cooper | Luxury Hotel Development Insights

    Feb 7, 2025·4m
  469. 469

    🔍 Maximizing Hotel Profits in 2025 | Charles Oswald on Winning Management Strategies

    Feb 6, 2025·4m
  470. 470

    928: 🔥 No Guests, No Limits: Inside the Hotel Industry's Biggest Moves | No Vacancy Live

    Feb 5, 2025·28m
  471. 471

    Best Western Wants You to Sleep Outdoors?

    Feb 5, 2025·5m
  472. 472

    927: 🎙️ Exclusive Podcast with Grace Bay Resorts' Nikhil Advani | Passion, Leadership & Luxury Hospitality

    Feb 5, 2025·36m
  473. 473

    🏨 Coast Hotels Expansion & Market Insights at ALIS 2025

    Feb 3, 2025·3m
  474. 474

    ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du Soleil, Hotel Renovations & Hawaii's Future! 🌊

    Feb 3, 2025·5m
  475. 475

    🚀 Exclusive Interview: Best Western CEO Larry Cuculic at ALIS 2025!

    Jan 29, 2025·6m
  476. 476

    Reserved Optimism: Insights from Sloan Dean, CEO of Remington Hospitality, at ALIS 2025

    Jan 29, 2025·4m
  477. 477

    Inside the Future of Hospitality with CEO Raul Leal | Global Expansion, Innovation & Sustainability

    Jan 29, 2025·4m
  478. 478

    FNA 164: Hansen and Regretel

    Jan 24, 2025·1h 6m
  479. 479

    926: From Worst to First: Taking Your Team Culture to New Heights

    Jan 23, 2025·28m
  480. 480

    🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan

    Jan 23, 2025·19m
  481. 481

    925: Designing Without Limits: Global Perspectives in Hospitality Design

    Jan 22, 2025·42m
  482. 482

    Reeco's AI Revolution: Transforming Hotel Procurement

    Jan 22, 2025·6m
  483. 483

    924: Leading with Purpose: Transforming Hospitality for Impact

    Jan 21, 2025·30m
  484. 484

    Bonus: HBO vs. Max: The Streaming Shift for Hospitality

    Jan 21, 2025·1m
  485. 485

    FNA 163: The Irgang's All Here

    Jan 18, 2025·1h 5m
  486. 486

    923: Why Hotel Restaurants Matter!

    Jan 16, 2025·31m
  487. 487

    Maximize Your Vacation with Keegan-Michael Key: Inside Choice Hotels' Bold New Campaign!

    Jan 16, 2025·6m
  488. 488

    922: Hotel Industry Development with the AHLA Foundation

    Jan 16, 2025·31m
  489. 489

    921: Do You Really Know Your Customers?

    Jan 15, 2025·39m
  490. 490

    920: Making Water Out of Thin Air - Literally!!!

    Jan 14, 2025·27m
  491. 491

    FNA 162: 2025 Happy Hour Kick Off

    Jan 12, 2025·1h 1m
  492. 492

    919: 2025 Hospitality Survival Guide

    Jan 12, 2025·36m
  493. 493

    FNA 161: Are we Minton Something?

    Dec 21, 2024·1h
  494. 494

    918: Year End Wrap up with Anthony & Glenn

    Dec 19, 2024·43m
  495. 495

    ESLA: Beat the Complex World of Hotel Insurance

    Dec 19, 2024·31m
  496. 496

    917: Revolutionizing Hospitality: From Jails to Times Square with HEI Hotels

    Dec 18, 2024·37m
  497. 497

    916: Hospitality Underdogs

    Dec 18, 2024·31m
  498. 498

    FNA 160: Cain and Unable

    Dec 15, 2024·1h 3m
  499. 499

    Overtime Rules and Hotel Industry Impacts: Insights with AHLA's Chirag Shah

    Dec 13, 2024·11m
  500. 500

    915: The Hotel Financial Coach Will Make You Profitable!

    Dec 13, 2024·34m