MIT Sloan Management Review
115 episodes listed below
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Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.
Based on 6 episodes we listened to · September 2026
A practical interview show that tests how AI changes organizational decisions, responsibilities, and work.
Me, Myself, and AI keeps asking what happens after an organization decides to use artificial intelligence. Sam Ransbotham and his co-host interview corporate leaders, researchers, and policymakers, then press beyond the polished case study: What work changes?
ServiceNow's org chart starts to erode; you get to follow the work instead of the boxes.
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Short reviews from the PlayNext desk, based on the episodes we processed.
Jackie Canney connects AI agents to the harder leadership work of redesigning jobs, capacity, and organizational structure.
ServiceNow's Jackie Canney frames AI agents as more than a productivity layer. Her focus is on what happens when software begins to absorb workflows and new kinds of work form around it.
A grounded case for making generative AI ordinary while its risks are still being worked through.
Shopify's Mikdal Jaffer argues for treating generative AI as a daily practice, not a future switch to flip once the technology feels settled. He describes Shopify making the tools part of internal wiki search and discovery, so their use becomes normal, expected, and easier to…
A careful look at generative AI as a consumer-insight tool, strongest when it weighs usefulness against blind spots.
Ayelet Israeli makes a measured case for generative AI as a market-research aid, especially for reading consumer preferences at scale. The episode is clearest when it explains how models can produce perceptual maps that place brands in relation to one another, with the car…
A grounded look at how LG Nova tests AI-based business opportunities inside LG Electronics.
LG Nova's Shilpa Prasad frames entrepreneurial AI inside LG Electronics as a practical operating challenge, not a branding exercise. As entrepreneur-in-residence at LG Nova, the company's Silicon Valley innovation center, she lays out a mandate to find business opportunities…
Amnesty International frames AI surveillance, autonomous weapons, and regulation around the power imbalances behind technological harm.
This follow-up turns an AI-business conversation toward power, asking what happens when AI-driven surveillance, image recognition, and autonomous weapon systems are measured by their risks and outcomes.
Pinterest's AI is framed as a tool for finding intent before a user can fully describe it.
Pinterest's AI problem is a subtle one: serving people who arrive with a feeling, a look, or a half-formed plan rather than a precise search. Head of engineering Jeremy King explains how embeddings turn images and text into signals that computer vision can read, from people and…
Markets, macro, AI, and crypto in motion.
Daily AI news through the lens of trust, infrastructure, and real-world deployment.
This bonus episode features Nobel Prize-winning economist Daron Acemoglu discussing AI's limitations, technological advancements, and regulation with host Sam Ransbotham.
This episode features an interview with Sam Ransbotham discussing why only 10% of companies achieve significant financial benefits from AI, exploring the nuances between failure and limited success.
This episode features an interview with Andrew Rabinovich, Upwork's head of AI and machine learning, discussing AI innovation and business transformation.
This episode features an interview with Alessandra Sala from Shutterstock, discussing the ethical sourcing and use of creative assets as training data for AI.
This episode features an interview with Joelle Pineau, Meta's VP of AI research, discussing the benefits of open AI research for companies and business transformation.
This episode features Harvard Business School professor Raffaella Sadun discussing how AI can be used to reskill the workforce and transform organizational operations.
This episode features an interview with Saket Srivastava, CIO of Asana, discussing the future of project management and collaboration with AI.
Sam and Shervin interview Tom Davenport, a professor at Babson College, to discuss the most interesting and compelling generative AI trends for organizations in 2024.
This episode features an interview with Angela Nakalembe, an engineering program manager at YouTube, discussing her role in trust and safety and the intersection of AI with content moderation.
This episode features Jeff Miller from the NFL discussing how the league uses artificial intelligence to minimize player injuries.
This episode features an interview with Rodney Chatterji, Chief Economist at OpenAI, discussing how AI enables interdisciplinary collaboration and its impact on innovation and economic growth.
This episode explores how Special Olympics is using AI tools to empower diverse student populations through extreme personalization in learning.
This episode features Nobel Prize-winning economist Paul Romer discussing the future of AI and its business implications with hosts from MIT Sloan Management Review and BCG.
This episode features Jeff Cooper, senior data science director at Stitch Fix, discussing how AI and humans collaborate in fashion personalization and business operations.
This episode features journalist Jeremy Kahn from Fortune discussing the risks and over-reliance on AI technologies in business.
This episode features an interview with GitHub's Mario Rodriguez discussing how to build, deploy, and scale AI capabilities to transform organizations, with a focus on generative AI's impact on product development.
This episode features an interview with Hugging Face co-founder Thomas Wolf discussing the coexistence of open-source and closed-source AI models, their opportunities and drawbacks, and how communities can improve AI tools and collaboration.
This episode features an interview with Cisco's Jeetu Patel discussing AI's practical applications in tech infrastructure and security, countering claims of overhype.
This episode features an interview with MIT CISR researcher Barb Wixom discussing how to measure AI's impact on organizational success and monetize data through AI.
This episode features an interview with Tye Sheridan, co-founder of Wonder Dynamics, discussing how AI can create jobs and help creators in Hollywood without massive budgets.
This episode explores how Heineken, a 160-year-old brewing company, maintains startup-like agility and uses AI to prioritize customers across global markets.
This episode features an interview with Chris Miller, author of Chip War, discussing how semiconductors shape global business and politics, with insights on supply chains, market pressures, and strategic challenges in the tech industry.
This episode reflects on the rapid adoption of generative AI like ChatGPT, discussing how AI is becoming intrinsic to products and workplace scenarios with insights from Microsoft's Eric Boyd.
This episode features an interview with Julian Adams, president and CEO of Stand Up to Cancer, discussing how AI can advance early cancer detection and treatment.
This bonus episode features an interview with Tim DiStefano about the 'Jobs in the Age of AI' conference, discussing how AI affects existing and future jobs through academic research and industry examples.
This episode features an interview with Taylor Stockton, Chief Innovation Officer at the U.S.
This episode features an interview with Alice Xiang, Sony's global head of AI governance, discussing the company's development of a free, publicly available data fairness tool and broader AI ethics initiatives.
This episode features an interview with Princeton professor Tom Griffiths discussing the mathematical and linguistic foundations of artificial intelligence and his forthcoming book 'The Laws of Thought'.
This episode features an interview with Linda Yao from Lenovo discussing AI readiness and innovation in business, as part of the Me, Myself, and AI podcast.
This episode features an interview with Walter Sun, SAP's head of AI, discussing how the company uses language models to benefit employees and customers.
This episode features an interview with Josh Weiner from CVS Health discussing how AI can improve healthcare by making it more personalized, connected, preventative, and accessible.
This episode features an interview with Slack's Jackie Rocca discussing how generative AI can enhance workplace collaboration and business operations.
This episode features an interview with Rebecca Finlay from Partnership on AI about the importance of organizations sharing their AI failures and mistakes to foster collective learning and improvement.
This bonus episode features a panel discussion moderated by Sam, where experts from Amazon Web Services, the U.S.
This episode features an interview with Daniele Pitecchi from Pirelli about how AI and digital twins are being used to improve manufacturing efficiency in the tire industry.
This episode features an interview with Goodwill CEO Steve Preston discussing how the organization uses AI for retail operations, recycling, and employee training initiatives.
This episode features Will Crosshorn from Wendy's discussing how AI is being used to improve customer experiences, specifically through AI agents taking drive-through orders as part of the Fresh AI Initiative.
This bonus episode features Jennifer Strong discussing AI-related podcasts, production insights, and stories about technology and business.
This bonus episode features a panel discussion exploring how artificial intelligence is transforming manufacturing, with experts from academia and industry sharing insights on AI applications and implementation in the sector.
This episode features an interview with Chandra Kapurati from Truist Bank about how the company uses both traditional and generative AI to improve operations and engage customers and employees, while addressing challenges like AI hallucinations.
This episode features an interview with Todd Bishop, co-founder of GeekWire, discussing AI advancements and their organizational implications.
This bonus episode features an abridged panel interview with retail leaders from Tapestry and Walmart discussing how artificial intelligence is transforming their organizations.
This episode features an interview with Mark Surman, president of the Mozilla Foundation, discussing how open-source technology can help keep AI trustworthy and safe in business contexts.
This episode features an interview with Vishal Gupta, a machine learning engineering manager at Reddit, discussing his work on AI products and recommender systems.
This episode features an interview with researcher Patrick Hebron exploring how generative AI creates opportunities in creative fields and its implications for business and design.
This episode features an interview with Kathleen Peters, chief innovation officer at Experian, discussing how financial services institutions navigate AI innovation within regulated environments.
Jackie Canney, ServiceNow’s chief people and AI enablement officer, describes how the company applies AI across automated workflows and employee operations.
This episode features Prem Natarajan from Capital One discussing the challenges and strategies of implementing generative AI in financial services, balancing innovation with engineering.
This episode features an interview with Vandi Verma, chief engineer at NASA's Jet Propulsion Laboratory, discussing the use of AI on Mars and its business implications.
This episode features Ellen Nielsen from Chevron discussing how the company uses AI, including digital twins and generative AI, to enhance operational safety and upskill its workforce.
Mikdal Jaffer of Shopify says generative AI can make entrepreneurship more accessible by drafting product descriptions, email subject lines, customer-service replies, and storefront copy inside merchant workflows.
Ayelet Israeli of Harvard Business School describes a study with Microsoft colleagues Donald Way and James Brand that uses GPT to estimate consumer preferences.
On Me, Myself, and AI, LG Nova entrepreneur-in-residence Shilpa Prasad explains how LG Electronics uses a six-month venture-building cycle to test AI businesses outside its core consumer-electronics operations.
Anders Kroegren from Volvo Cars discusses how AI is used in automotive engineering to integrate complex systems.
Matt Mahmoudi and Damini Satija, both with Amnesty International and Amnesty Tech, focus on AI regulation, facial recognition, welfare algorithms, and the EU Artificial Intelligence Act.
Matt Mahmoudi and Damini Satija from Amnesty International focus on facial recognition, welfare automation, and public-sector AI use that affects black and brown communities.
Pinterest uses “hair pattern search” and “skin tone” detection to make results “dramatically better.”
This episode discusses how organizations can improve AI impact through mutual learning between humans and machines, featuring insights from a Walmart executive.
An interview with eBay's chief AI officer discussing the shift from AI science to AI engineering and business impact.
An interview with Stanley Black & Dagger's first CTO about AI risk portfolio and innovation.
An interview with IKEA's Chief Digital Officer about the indirect benefits of AI and how the company talks about technology.
Interview with Home Depot's Senior Director of Data Science about AI and ML challenges in improving customer digital experience.