ITsmiths with Mike Smith

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Senior IT leaders on the detours that got them there.

The gist

ITsmiths with Mike Smith gets senior technology leaders talking about how their careers actually unfolded, including detours through construction work, police work and the Marine Corps. Alongside the life stories come hard-won views on management, team-building and sales, told in a relaxed, conversational back-and-forth.

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About ITsmiths with Mike Smith

ITsmiths with Mike Smith is an interview show from Aerocom Inc. about how people reach the senior ranks of IT and what they learn on the way up. Its guests hold titles such as CIO and VP at Red Wing Shoes, CISO for the University of Tennessee Health Science Center and Global CTO at Unisys. The titles are the least interesting part. Mike Smith asks open, friendly questions, sometimes nothing more than an invitation to tell a particular story, and the guests run with them. Mike Madden went from digging holes on a construction job to a top IT role at Cardno. He describes how nerve-racking it was to head a startup IT department without having worked in IT professionally, and credits Chris Lunt, an experienced hand brought in to help, with building out the servers and routers. The plan at the time was to link remote offices in Seattle, Arizona and Northern California on a single network. Dennis Leber traces his discipline to the Marine Corps and its lesson to improvise, adapt and overcome. His story also takes in 14 years on a police force. It includes an Army unit that learned about his degrees and asked him to run its S6 computer and communications shop alongside the logistics job he was slated for. He said yes, seeing more training, certifications and knowledgeable colleagues in the bargain. Doug Saunders was moving up in IT at Republic while working as a part-time NHL official. He also spent about 15 days aboard the USS Carl Vinson, the carrier from which Osama bin Laden was buried at sea, and remembers the heightened security on board. Thomas J. Sweet, Vice President of Cloud Services for GM Financial, describes Wilmington as a Norman Rockwell sort of place, with sugar maples and the Harnden Tavern, which he connects to the Underground Railway. His Microsoft story, from the SQL 2008 'Kilimanjaro' release, goes from polished onboarding and a two-monitor desk straight into a heated discussion among about 40 people. Stories like these sit next to practical advice. Dennis Keane ranks people first, process second and technology third, and admits he had it the wrong way round when he was young. His shorthand is getting 'aces in their places'. Running a small consulting and engineering company taught him the value of networking, with a friend who already ran a local firm of about 20 employees as his guide. Vishal Gupta built one of the first AI-based search engines, using neural networks on an Air Force-funded project, without grasping at the time how much it mattered. His sales thinking is direct: if a deal is going to be lost, lose it early. He also explains 'column fodder', the extra vendor added to an evaluation after the buyer has already decided, as the reason to shape the requirements, even the RFP. Madden's remark that leading and mentoring are learned skills, as learnable as configuring a router, could stand as the show's premise.

Made for: Suits a listener who is building or rethinking an IT career and wants to hear how CIOs, CISOs and CTOs actually got there, told as stories rather than checklists. Also fits someone curious about leadership lessons from people who came into technology by roundabout routes.

What sets it apart: Instead of product talk or technical detail, ITsmiths keeps the focus on the person behind the title. A construction job, years of police work or an NHL officiating sideline gets as much room as the executive role itself.

In their own words

"How did they get that awesome IT job?" Mike Smith interviews fascinating IT professionals, holding high profile positions, with cool companies. You'll hear these ITsmiths recount the trials that nearly broke their spirit, the "aha" moments, and the memories of mentors they'll never forget. Prepare to be inspired!

Why you'd press play

A 1999 iThing prototype is your cue: IT careers take stranger turns than the org chart admits.

Press play if you want

  • hear why Ryan Johnson protects weekly one-on-ones when his team works thousands of miles apart
  • trace Vishal Gupta's path from an early AI search engine to avoiding 'column fodder' in sales
Read the full recommendation in PlayNext →
non-traditional routes into ITcareer stories of CIOs, CISOs and CTOsleadership and management as learned skillspeople, process and technologymilitary experiencebuilding IT departments and networksmentors and professional networkinglife beyond the job title

Talks about

Best episodes of ITsmiths with Mike Smith

Short reviews from the PlayNext desk, based on the episodes we processed.

Dennis Keane - CIO and VP at Red Wing ShoesSep 14, 2020

Dennis Keen looks back on an IT career shaped by networking, negotiation, agile thinking, and a practical belief in putting people first.

Dennis Keen frames his move through IT around a lesson that took time to settle: people, process, and technology only work in that order. Technical knowledge still matters, and a bit of structure helps teams move, but his emphasis lands on the human side of the job.

Mike Madden - IT Executive for CardnoAug 31, 2020

A construction worker's path into IT leadership becomes a grounded story about learning the job as the stakes rise.

Mike Madden's route to a senior IT role at Cardno starts well outside the usual tech pipeline, moving from construction work into IT as a learned trade.

Dennis Leber - CISO for the University of Tennessee Health Science CenterAug 24, 2020

A grounded career story about using service, training, and persistence to move into cybersecurity.

This single-episode review follows a cybersecurity career built less on a sudden pivot than on service, timing, and a steady habit of saying yes to useful openings.

Doug Saunders - VP and CIO at Advanced Disposal ServicesAug 17, 2020

A wide-ranging career story finds its clearest charge in the manual precision of an aircraft carrier flight deck.

Doug Saunders' move from golf course design to the CIO office of a billion-dollar company gives IT Smiths a solid frame for a career shaped by unexpected turns.

Thomas J. Sweet - Vice President of Cloud Services for GM Financial.Aug 10, 2020

Tom Sweet links early interview feedback with lessons from Microsoft that shaped his cloud leadership.

Tom Sweet's path to Vice President of Cloud Services for GM Financial comes through as a career story shaped by feedback that did not fade after the interview ended.

Podcasts like ITsmiths with Mike Smith

Episodes

  1. 1

    Dennis Keane - CIO and VP at Red Wing Shoes

    Hidden gem

    Dennis Keen says the biggest lesson from his career is 'people first, process second, technology third' after seeing the right people in the right roles change team outcomes.

    Sep 14, 2020·52m·4 clips
  2. 2

    Mike Madden - IT Executive for Cardno

    Mike Madden says management is a learned skill like building a computer or configuring a router, and he treats mistakes as part of that training.

    Aug 31, 2020·46m·3 clips
  3. 3

    Dennis Leber - CISO for the University of Tennessee Health Science Center

    Hidden gem

    ITSmiths with Mike Smith follows Dennis Lieber from Louisville, Kentucky, to the CISO role at the University of Tennessee Health Science Center.

    Aug 24, 2020·44m·3 clips
  4. 4

    Doug Saunders - VP and CIO at Advanced Disposal Services

    Hidden gem

    Doug Saunders tells Mike Smith how he moved from golf-course project work to vice president and CIO at Advanced Disposal Services after starting at Republic Services in 1998.

    Aug 17, 2020·1h·4 clips
  5. 5

    Thomas J. Sweet - Vice President of Cloud Services for GM Financial.

    Tom Sweet, Vice President of Cloud Services at GM Financial, tells Mike Smith on IT Smiths how a civil engineering start in Massachusetts turned into cloud leadership in Texas.

    Aug 10, 2020·31m·2 clips
  6. 6

    Vishal Gupta - Global CTO and SVP of Technology at Unisys

    Hidden gem

    Vishal Gupta tells Mike Smith how a 1993 Dartmouth project funded by the U.S.

    Aug 3, 2020·1h·4 clips
  7. 7

    Ryan Johnson - VP of Operations at Keap

    Hidden gem

    Ryan Johnson, now vice president of operations at Keap, describes moving from a Northern British Columbia farm and graphic design into IT leadership.

    Jul 27, 2020·1h 5m·4 clips
  8. 8

    Ron Herardian - Senior Director of Technology at Capgemini

    Hidden gem

    Mike Smith interviews Ron Herardian, Senior Director of Technology at Capgemini, about how surviving a 1975 civil-war evacuation from Beirut shaped his attitude toward career risk.

    Jul 20, 2020·1h 1m·5 clips
  9. 9

    Nikk Gilbert - CISO for Cherokee Nation Businesses

    Hidden gem

    Nick Gilbert, current CISO for Cherokee Nation Businesses, describes moving from a small Minnesota town and an Army military-police role into international IT leadership.

    Jul 13, 2020·1h 2m·4 clips
  10. 10

    Jeff Brandt - CIO at Jackson Kelly, and long time IT leader within the Legal industry

    Hidden gem

    Jeff Brand explains how a computer-science and mathematics graduate from Pitt became a CIO in the legal industry at age 29.

    Jul 6, 2020·44m·2 clips
  11. 11

    Angela Williams - Director II, Enterprise Information Security at Blue Cross Blue Shield of Michigan

    Jun 29, 2020·1h 1m
  12. 12

    Trisha Walsh - Director of IT for Yelp

    Jun 22, 2020·50m
  13. 13

    Jim Rinaldi - Chief IT Advisor and former CIO of the NASA Jet Propulsion Laboratory

    Jun 15, 2020·52m
  14. 14

    Michael McGovern - SVP, CTO and CISO for Metro Credit Union

    Jun 8, 2020·1h
  15. 15

    Tyson Lutz - VP of Infrastructure Engineering at Salesforce - Rerelease

    Jun 1, 2020·45m
  16. 16

    Wes Williams - Vice President and CIO at Mental Health Center of Denver

    May 25, 2020·57m
  17. 17

    Jon Santee - Vice President of IT for Hayes Locums

    May 18, 2020·1h 1m
  18. 18

    Paul Edmisten - CIO of Tivity Health, and Orbie awards finalist

    May 11, 2020·53m
  19. 19

    Boris Kogan - VP of Infrastructure Operations for Fisher Investments

    May 4, 2020·41m
  20. 20

    Jason Berryhill - CIO of OmniTRAX

    Apr 27, 2020·1h 2m
  21. 21

    Christopher Davis - Interim CIO at Southern Veterinary Partners

    Apr 20, 2020·1h
  22. 22

    Michael Garner - Former Army Special Forces, and Current Director of IS for Community Health Systems

    Apr 13, 2020·59m
  23. 23

    Michael Loggins, Global Vice President of IT at SMC, a Global leader in manufacturing

    Apr 6, 2020·57m
  24. 24

    Raghu Bala - Serial entrepreneur and founder of NetObjex

    Mar 30, 2020·56m
  25. 25

    Jeff Roberts - long time CIO and founder of Innovation Vista

    Mike Smith interviews IT professionals about their career journeys, mentors, and challenges.

    Mar 23, 2020·1h 8m
  26. 26

    Eric Rosenzweig, VP of IT for Qdoba Restaurant corporation

    Vice President of IT Eric Rosenzweig shares how cross-departmental interaction helped him advance into IT leadership.

    Mar 16, 2020·42m
  27. 27

    Andy Smith, VP Intercontinental Hotel Group, PLC

    Mike Smith interviews IT executives about their career paths, challenges, and lessons learned, starting with Andy Smith's story of developing software and becoming a VP.

    Mar 9, 2020·50m
  28. 28

    Kal Majmundar - SVP, CTO of Patelco Credit Union

    Mar 2, 2020·1h 4m
  29. 29

    Chris Romano - Global Chief Technologist at Dell EMC

    Feb 24, 2020·58m
  30. 30

    Richard Loew CIO of MOTIVA

    Feb 17, 2020·1h 5m
  31. 31

    David Africano - CISO at Caliburn International

    Feb 10, 2020·53m
  32. 32

    Carl Goodman - Director of IT for the Federal Reserve Bank of Atlanta

    Feb 3, 2020·57m
  33. 33

    Dennis Keane - VP and CIO at Red Wing Shoes

    Jan 27, 2020·52m
  34. 34

    Mike Madden - IT Executive for Cardno

    Jan 20, 2020·46m
  35. 35

    Tyson Lutz - VP of Infrastructure Engineering at Salesforce

    Jan 15, 2020·46m
  36. 36

    Ryan Johnson - Head of Operations at Keap

    Jan 15, 2020·1h 5m
  37. 37

    Joel Oleson - Director at Perficient

    Jan 15, 2020·54m
  38. 38

    Angela Williams - Director of Enterprise Information Security - Blue Cross Blue Shield Michigan

    Jan 15, 2020·1h 1m