Ground Floor Government

PhoneLive.io

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In their own words

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is

As heard by us

Based on 4 episodes we listened to · August 2026

Ground Floor Government turns career-path interviews with city clerks and communications staff into a practical, procedural view of how local government offices actually operate.

Ground Floor Government sits in the administrative layer of local government, following city clerks, communications staffers, and the people who handle public meetings, records requests, and city websites.

Read our full review in PlayNext →

Why you'd press play

You like your civic lessons with open-records deadlines and someone calmly explaining the law to angry residents.

Press play if you want

  • career advice from people who found city hall through journalism, teaching, or stay-at-home parenting
  • the human translation layer between angry residents, strict laws, and a very patient clerk
Read the full recommendation in PlayNext →

Talks about

Best episodes of Ground Floor Government

Short reviews from the PlayNext desk, based on the episodes we processed.

From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54Apr 17, 2026

A steady, practical look at how curiosity and public service can turn an unexpected job into a local government career.

Shawn Campbell's path into local government starts at home, moves through work at her children's small private school in Seattle, and lands in a city clerk's office in a small community.

The Role of City Clerks in Community Service (with Mark Messey) | Ep. 53Apr 15, 2026

A practical look at how local government work becomes direct, everyday service.

Ground Floor Government follows Mark Massey's path into local government as a reminder that public service can start close to everyday community life.

Mastering Local Government Communication: Lessons from Green Bay (with Michael Bergman) | Ep. 52Apr 13, 2026

A practical look at how Green Bay's first communications director helps city departments speak through their own expertise.

Local government communication gets a grounded test in this single-episode review of a role built to connect city government with the public. Hugh Plappert's conversation with Michael Bergman, Green Bay's first communications director, traces Bergman's move from a 26-year…

Navigating Local Government Communications (with Shelby Abner) | Ep. 50Apr 8, 2026

A grounded look at local government communications, customer service, and accessibility.

Local government communications gets a grounded treatment through the day-to-day pressures of a fast-growing city and Shelby Abner's path from journalism student to parks department PR intern to government communicator.

Podcasts like Ground Floor Government

Episodes

  1. 1

    From Housewife to City Clerk: A Journey of Growth (with Shawn Campbell) | Ep. 54

    Hidden gem

    Shawn Campbell tells Hugh Plappert how she moved from being a stay-at-home mother to a city clerk after taking an administrative job in Bonnie Lake.

    Apr 17, 2026·18m·1 clip
  2. 2

    The Role of City Clerks in Community Service (with Mark Messey) | Ep. 53

    Hidden gem

    Ground Floor Government host Hugh Plappert interviews Mark Massey, clerk of council for Savannah, Georgia, about entering public service and managing legislative records.

    Apr 15, 2026·21m·1 clip
  3. 3

    Mastering Local Government Communication: Lessons from Green Bay (with Michael Bergman) | Ep. 52

    Hidden gem

    Michael Bergman, Green Bay's first communications director, explains how he moved from 26 years in television news to local government after covering the city and its communities.

    Apr 13, 2026·19m·1 clip
  4. 4

    From Temp to City Clerk (with Nicole Gwyn) | Ep. 51

    An interview with Chattanooga City Clerk Nicole Gwynn about her role and career path in local government.

    Apr 10, 2026·15m
  5. 5

    Navigating Local Government Communications (with Shelby Abner) | Ep. 50

    Hidden gem

    Shelby Abner describes moving from journalism into local-government communications after taking a public-relations internship with a parks department.

    Apr 8, 2026·20m·1 clip
  6. 6

    The Journey of a City Clerk (with Rosemarie Call) | Ep. 49

    Rosemarie Call traces her career from Florida citrus-disease grove work to administrative analysis in Clearwater’s city clerk department.

    Apr 6, 2026·19m·1 clip
  7. 7

    The Power of Storytelling in Civic Engagement (with Sam Toles) | Ep. 48

    Apr 3, 2026·29m
  8. 8

    The Role of a City Clerk in Community Transparency (with Rosa Govea Acosta) | Ep. 47

    Apr 1, 2026·21m
  9. 9

    From Crossing Guard to City Clerk (with Tina Mastroianni) | Ep. 46

    Mar 30, 2026·18m
  10. 10

    Mastering Systems and People Skills (with James Mckechnie) | Ep. 45

    Mar 30, 2026·16m
  11. 11

    Mastering Systems and People Skills (with James Mckechnie) | Ep. 45

    Mar 27, 2026·16m
  12. 12

    Mastering Systems and People Skills (with James Mckechnie) | Ep. 45

    Mar 27, 2026·16m
  13. 13

    From HR to County Leadership (with Julie Karins) | Ep. 44

    Mar 25, 2026·23m
  14. 14

    Managing Elections and Community Impact (with Jessica Bailey) | Ep. 43

    Mar 23, 2026·13m
  15. 15

    A Passion for Public Service (with Valerie Lemmie) | Ep. 42

    Mar 20, 2026·27m
  16. 16

    From Humble Beginnings to City Management (with Tommy Gonzalez) | Ep. 41

    Mar 18, 2026·24m
  17. 17

    From Marine to Mayor: Journey in Local Government (with Nick Edwards) | Ep. 40

    Mar 16, 2026·14m
  18. 18

    From Media to Municipal Leadership (with Hombre Darby) | Ep. 39

    Mar 13, 2026·17m
  19. 19

    Mastering Local Government: Strategies for Turnaround and Impact (with Harry Black) | Ep. 38

    Mar 11, 2026·19m
  20. 20

    10 Lessons on Successful Government Tech Projects (with Hana Schank) | Ep. 37

    Mar 9, 2026·24m
  21. 21

    Firefighter to County Manager: A Journey of Public Service (with Eric Mosley) | Ep. 36

    Mar 6, 2026·18m
  22. 22

    Breaking Barriers in Local Government (with Donesia Gause) | Ep. 35

    Mar 2, 2026·20m
  23. 23

    The Art of Budgeting in Local Government (with Donald Duncan) | Ep. 34

    Feb 26, 2026·25m
  24. 24

    Soldier to City Manager: A Unique Journey (with Dean Huard) | Ep. 33

    Feb 25, 2026·21m
  25. 25

    How Do You Go From Student to Clerk? (with Andrew Ghobrial) | Ep. 32

    Feb 23, 2026·19m
  26. 26

    From Youth Council to Local Government (with Caitlan Biggs) | Ep. 31

    Feb 16, 2026·19m
  27. 27

    Unlocking Opportunities in Local Government (with Anthony Mejia) | Ep. 30

    Feb 13, 2026·22m
  28. 28

    Navigating a Career in Local Government (with Blaine Oborn) | Ep. 29

    Feb 9, 2026·19m
  29. 29

    From Classroom to City Hall (with Angela Allen) | Ep. 28

    Feb 5, 2026·16m
  30. 30

    The Journey of a City Clerk (with Belinda Munson) | Ep. 27

    Feb 2, 2026·18m
  31. 31

    Innovative Budgeting in Local Government (with Andrew Kleine) | Ep. 26

    Jan 29, 2026·24m
  32. 32

    The Role of Public Service in Community Engagement (with Dominique Davis) | Ep. 25

    Jan 26, 2026·23m
  33. 33

    From Roller Blades to Township Clerk in Clinton Township (with Kim Meltzer) | Ep. 24

    Nov 27, 2025·20m
  34. 34

    Rebranding, Civic Pride, and Trust in Government in East Hartford (with Marissa Baum) | Ep. 23

    Nov 26, 2025·24m
  35. 35

    Marketing and Communications in City Government (with Tai Lieu) | Ep. 22

    Nov 25, 2025·20m
  36. 36

    Balancing Goals, Authority and Community Expectations (with Corey Woods) | Ep. 21

    Nov 20, 2025·28m
  37. 37

    How Finance Powers Every City Department (with Matthew Lue) | Ep. 20

    Nov 19, 2025·18m
  38. 38

    Lessons from a 30-Year Career in City Government (with Corrine Lindo) | Ep. 19

    Nov 18, 2025·22m
  39. 39

    Don’t Make Them Ask You Three Times” (with Guest Donna Reed) | Ep. 18

    Nov 13, 2025·19m
  40. 40

    A Century of Service in Jackson County (with Chris Walker) | Ep. 17

    Nov 12, 2025·27m
  41. 41

    Building Thriving Communities Through Technology (with Bob Leek) | Ep. 16

    Nov 11, 2025·26m
  42. 42

    Turning Challenges into Change in Local Government (with Dayna Williams-Hunter) | Ep. 15

    Nov 6, 2025·23m
  43. 43

    From Police Chief to City Manager (with Dr. Jonathan Flores) | Ep. 14

    City manager Dr.

    Nov 5, 2025·24m
  44. 44

    Lessons from a Vendor Who Never Sleeps (with Dana Healy) | Ep. 13

    Nov 4, 2025·17m
  45. 45

    “This is a marathon and not a sprint” (with William Whitson) | Ep. 12

    Host Hugh Plappert interviews William Whitson about his career journey from federal to local government, discussing challenges and lessons learned.

    Oct 30, 2025·21m
  46. 46

    Serving to Connect People and Governance (with Mayra Rios) | Ep. 11

    Oct 28, 2025·19m
  47. 47

    Elections take over everything (with Aileen Dickson) | Ep. 10

    Oct 23, 2025·30m
  48. 48

    The Youngest Citywide Official in Des Plaines History (with Dominik Bronakowski) | Ep. 9

    An interview with Dominic Bronkowski, the youngest elected city clerk in Des Plaines history, discussing his role and path into local government.

    Oct 21, 2025·22m
  49. 49

    Leading with Listening and Service (with Vanessa Joseph) | Ep. 8

    This episode explores how immigrants can get involved in local government, featuring a guest who is the daughter of Haitian immigrants and a young professional in public service.

    Oct 16, 2025·25m
  50. 50

    Adapting to Change in Local Government (with Shirley Foxx-Knowles) | Ep. 7

    An interview with Shirley Fox Knowles about navigating political, system, and career changes in local government.

    Oct 14, 2025·26m