Future Commerce

Phillip Jackson, Brian Lange

500 episodes listed below

Listen to the show on

Commerce analysis with cultural consequences.

The gist

Future Commerce is a commercially literate conversation about how people buy, sell, trust, and get influenced. It moves from furniture catalogs and drone delivery to AI agents and retail media without losing sight of behavior.

PRESS PLAY

Find your next episode

All episodes

About Future Commerce

Future Commerce treats buying and selling as a cultural signal, an operating problem, and a media system all at once. It is not content to ask whether a tactic works. It asks what kind of consumer behavior, brand trust, or organizational bet would make that tactic matter. One episode can turn furniture search into a lesson about fragmented product data and high-stakes decision clarity. Another can use drone delivery to test the real value exchange behind fast convenience. Retail media is not handled as a simple budget line. It becomes a debate over creators, in-store lag, inflated metrics, hype cycles, and the hard move from ROAS comfort toward incrementality. AI gets similar treatment. The show considers agents, answer engines, world models, and personal context as new commercial terrain, while remaining skeptical of futures nobody in the room has actually used. That skepticism gives the show its edge. It is fluent in CAC, SKUs, paid spend, UGC, community revenue, and platform diversification, but it keeps returning to the messier human questions underneath. Why does a shopper trust one recommendation over another? When does speed become worth paying for? How does a retailer turn a wedding transaction into generational loyalty? What happens when Amazon remains useful but less loved than a brand's own website? The interviews are practical, but the framing is broader than standard ecommerce talk. Guests from David's Bridal, Wing, eComFuel, and retail media bring operating detail, while the recurring speakers push for cultural meaning and strategic judgment. Live Shoptalk episodes add a trade-show texture: booth chatter, stage debates, brand activations, and the strange social weather around commerce events. The show can be dry, amused, and casually strange, especially when cookies, sports, or conference gossip become analogies. Still, the center holds. Future Commerce is for listeners who want retail and ecommerce explained as living systems, shaped by technology, media, taste, loyalty, and the ordinary irrationality of people buying things.

Made for: For ecommerce operators, retail media strategists, brand leaders, and commerce-curious marketers who want sharper context than channel tips. It fits listeners comfortable with business vocabulary but impatient with empty trend language.

What sets it apart: Future Commerce connects operating detail to cultural meaning, then tests the fashionable idea against consumer behavior. Its strength is the move from metric to motive: what the dashboard says, what the shopper feels, and what the brand is really betting on.

In their own words

Future Commerce is the culture magazine for Commerce. Hosts Phillip Jackson and Brian Lange help brand and digital marketing leaders see around the next corner by exploring the intersection of Culture and Commerce. Trusted by the world's most recognizable brands to deliver the most insightful, entertaining, and informative weekly podcasts, Future Commerce is the leading new media brand for eCommerce merchants and retail operators. Each week, we explore the cultural implications of what it means to sell or buy products and how commerce and media impact the culture and the world around us, through unique insights and engaging interviews with...

As heard by us

Based on 6 episodes we listened to · September 2026

Future Commerce tests retail and technology forecasts against the practical choices facing brands, sellers and media operators.

Future Commerce treats shopping behavior as evidence of larger shifts in technology, media and brand strategy. Phillip Jackson and Brian Lange bring an amused, questioning energy to interviews, moving easily from jokes about candy and weather to careful discussions of AI…

Read our full review in PlayNext →

Why you'd press play

A Super Bowl ad becomes your strategy meeting before the celebratory stogie goes out.

Press play if you want

  • AI shopping hype tested against whether anyone would actually buy that way
  • sharper instincts from Super Bowl spots, Amazon dependence, and furniture filters
Read the full recommendation in PlayNext →
retail media strategyagentic commerce and AI searchconsumer behavior and trustecommerce platform dependencecreator and social commercefurniture shopping comparisondrone delivery speedbrand loyalty and community

Talks about

Best episodes of Future Commerce

Short reviews from the PlayNext desk, based on the episodes we processed.

How Furniture.com Repaired Furniture Shopping For EveryoneApr 17, 2026

Furniture shopping gets treated as a clarity problem, not a decoration problem.

The episode treats Furniture.com as a fix for a messy kind of shopping: one place to compare, sort, and make sense of furniture without getting buried in noise. The useful part is the focus on the work behind that promise.

Everything Is Trained On You: Inside the World Model LayerApr 15, 2026

AI commerce hinges on whether brands can understand people across work and home modes.

This episode frames AI commerce as a problem of context: not a single answer engine, but a way for brands to make sense of a person across work and home modes.

The Blueprint for Independent Brands with eComFuelApr 8, 2026

A sharp read on why Amazon-heavy sellers are pulling back toward owned sites and tighter channel control.

Future Commerce uses EcomFuel's community survey data to cut through ecommerce slogans and focus on the operating choices behind them. The episode lands on a clear pattern: Amazon selling is at an all-time high among the people surveyed, yet Amazon's share of community revenue…

LIVE at Shoptalk Spring: Architecting a 360° Wedding Ecosystem with David's BridalApr 3, 2026

David's Bridal's Lisa Horton maps the brand's aisle-to-algorithm pivot, creator program, and AI-led wedding strategy.

Future Commerce's Shop Talk conversation with Lisa Horton presents David's Bridal as a 76-year-old retailer trying to behave like a startup. Horton outlines the aisle-to-algorithm shift, the Style Squad creator program, and the effort to build an AI-powered wedding marketplace…

Daily Harvest is Fighting the Wellness Hype MachineFeb 20, 2026

A practical case for simplicity over wellness hype.

Future Commerce frames Daily Harvest's 10th year and its 2025 acquisition by Chobani as a study in adaptation. Ricky Silver keeps the focus on operations: a simpler tech stack, less friction inside the business, and the case for making the company easier to run without…

Every Brand Spent $20M on 30 Seconds. Levi's Bought the Whole Super Bowl.Feb 18, 2026

A Super Bowl ad conversation that reads media spend as a cultural signal, not just a buy.

Future Commerce treats the Super Bowl ads as signals rather than spectacles, and that angle gives the discussion its edge. Philip, Brian, and Marcus Collins read the spots through culture as much as commerce, with the strongest stretch coming when the conversation moves from the…

Podcasts like Future Commerce

  • Freakonomics RadioFreakonomics Radio + Stitcher

    Odd questions, followed patiently down to the incentives.

  • MarketplaceMarketplace

    The economy in hard numbers and real places.

  • The Prof G PodVox Media Podcast Network

    Business, politics and fatherhood, argued with numbers.

  • The Ramsey ShowRamsey Network

    Blunt money verdicts, one phone call at a time.

  • How to MoneyiHeartPodcasts

    Money talk between friends, tangents included.

  • Unlocking Us with Brené BrownVox Media Podcast Network

    Family grief, public questions, and the responsibilities of care.

Episodes

  1. 1

    *TEASER* You Can See Everything, If You Speak Fielder

    Oct 23, 2026·3m
  2. 2

    We Traded Family Dinners for Haunted Houses: Halloween Spending Data Shows Shoppers Want to Escape

    Oct 23, 2026·41m
  3. 3

    Deloitte Predicts A $1.7 Trillion Holiday Season

    Oct 21, 2026·23m
  4. 4

    Aubrey Horowitz of Home Depot: "We Plan Halloween 3 Years in Advance"

    Oct 14, 2026·29m
  5. 5

    Former Commerce Secretary Gutierrez on Leadership, AI, and America’s Role In the World

    Oct 7, 2026·42m
  6. 6

    Memorable Over Measurable: Retail’s Lost Wonders

    Sep 30, 2026·37m
  7. 7

    Rewind: Everything, Everywhere, All at Once

    Sep 23, 2026·1h 48m
  8. 8

    Separating Real Signals from the Noise

    Sep 16, 2026·44m
  9. 9

    Cartographies of Meaning

    Sep 11, 2026·22m
  10. 10

    *TEASER* The Oreogate Lady Is NOT Real!

    Sep 10, 2026·2m
  11. 11

    Retail Media In Your Ears: Inside Dollar General's 21,000-Store Audio Network

    Sep 2, 2026·40m
  12. 12

    2026 Signals We’re Tracking: Commerce Evolves (Again), the Monoculture is Back, and Celebrity Prevails?

    Aug 26, 2026·28m
  13. 13

    Shopify Earnings Go Wild, and American Retail is OVER.

    Aug 19, 2026·51m
  14. 14

    Enter Through the Gift Shop: Inside MoMA's Retail Journey

    Aug 12, 2026·29m
  15. 15

    Commerce Media's Day Two: The Agentic Shelf and the Measurement Reckoning

    Aug 5, 2026·44m
  16. 16

    *TEASER* The Dire State of Consumer Trust In 2026

    Jul 30, 2026·2m
  17. 17

    Bedfellows: How Boll & Branch Keeps Humans and AI in the Same Sheets

    Jul 29, 2026·43m
  18. 18

    VC Partner Predicts the Next Billion-Dollar Brand

    Jul 22, 2026·50m
  19. 19

    Content, Communities and the Future of Publishing

    Jul 17, 2026·34m
  20. 20

    The Future of the Funnel

    Jul 10, 2026·27m
  21. 21

    Service Is the New Storefront

    Jul 9, 2026·25m
  22. 22

    From One to Ten Million Sends in One Month: Marketing is Orchestration Now

    Jul 8, 2026·16m
  23. 23

    Owning the Social Moment

    Jul 7, 2026·18m
  24. 24

    Memory Is the New Competitive Moat

    Jul 6, 2026·24m
  25. 25

    K:LDN 2026: The Architecture of Meaningful Connection

    Jul 3, 2026·19m
  26. 26

    *TEASER* Was E.T. Slimy or Dry?

    Jun 29, 2026·3m
  27. 27

    Korean 'Dopamine Sites' Let You Shop Without Shopping

    Jun 24, 2026·56m
  28. 28

    Inside Lululemon’s Resale Engine

    Jun 17, 2026·48m
  29. 29

    The Machine Ate the Storefront, PayPal Mapped the Collapse

    Jun 10, 2026·21m
  30. 30

    Nearly 1B Strong: Snapchat Has Retail’s Most Overlooked Audience

    Jun 3, 2026·43m
  31. 31

    After Dark: "You're Not A Visionary, You're A Vendor"

    May 29, 2026·1h 7m
  32. 32

    LIVE @ Google Marketing Live: The Infrastructure Connecting Your Agent to 60 Billion Products

    May 27, 2026·23m
  33. 33

    LIVE @ Google Marketing Live: How Google is Taking the 'Drudgery' Out of Shopping

    May 22, 2026·14m
  34. 34

    LIVE @ Google I/O: Universal Cart, Agentic Payments, and the Protocols Powering the Agent-Mediated Economy

    May 20, 2026·15m
  35. 35

    AP x Swatch x Mass Brand Psychosis

    May 13, 2026·37m
  36. 36

    The Internet’s Aperture Is Shrinking

    May 6, 2026·52m
  37. 37

    POSSIBLE’S Potential: The Hallway Track Leads to the Beach

    May 4, 2026·57m
  38. 38

    Paris Hilton's 11:11 Media is at the intersection of Celebrity, Social Commerce, and Culture

    Apr 29, 2026·35m
  39. 39

    AI Can Be Your Therapist, But Never Your Partner

    Apr 24, 2026·46m
  40. 40

    We Already Lost the Power Race to China. Now What?

    Apr 22, 2026·1h 7m
  41. 41

    How Furniture.com Repaired Furniture Shopping For Everyone

    Furniture shopping gets messy fast.

    Apr 17, 2026·38m·2 clips
  42. 42

    Everything Is Trained On You: Inside the World Model Layer

    Hidden gem

    Future Commerce speaks with Evelyn Mora, founder and CEO of VLGE, about the "world model layer for commerce" and why she says AI systems need embodied human data.

    Apr 15, 2026·57m·3 clips
  43. 43

    The Blueprint for Independent Brands with eComFuel

    Hidden gem

    Future Commerce hosts Philip and Brian interview Andrew Youderian, founder of eComFuel — a community of 7–9 figure e-commerce store owners — to discuss the findings of his 2026 state-of-independent-e-commerce report based on 300 brands.

    Apr 8, 2026·43m·3 clips
  44. 44

    LIVE at Shoptalk Spring: Architecting a 360° Wedding Ecosystem with David's Bridal

    Recorded live at ShopTalk Spring 2026, Future Commerce interviews Lisa Horton, Chief Communications and Creative Officer of David's Bridal, about the brand's 'aisle to algorithm' strategic pivot announced April 2025.

    Apr 3, 2026·24m·2 clips
  45. 45

    LIVE at Shoptalk Spring: Retail Media Confessions, Hype Cycles, and the Creator Reckoning

    Recorded live at ShopTalk Spring 2026, Future Commerce hosts Philip and Alicia interview retail media analyst Andrew Lipsman and Inmar Intelligence GM Leah Logan about agentic commerce, hype cycles, and the creator economy.

    Apr 2, 2026·27m·2 clips
  46. 46

    LIVE at Shoptalk Spring: Wing’s Heather Rivera on Five-Minute Futures

    Heather Rivera, Chief Business Officer of Wing, discusses how the company achieves average drone delivery times under five minutes and partners with retailers to meet consumer demand for instant gratification.

    Apr 1, 2026·26m
  47. 47

    *TEASER* Baptist Oreos, Anglican Biscotti

    A humorous discussion comparing Oreo cookies to Baptists based on dunking practices, with tangents about gluten-free alternatives and immersion techniques.

    Mar 31, 2026·7m
  48. 48

    Shoptalk Spring Recap: STRATA, Snoop Dogg, & the Simulacra

    The hosts recap their experiences at Shop Talk Spring 2026, discussing event highlights, community interactions, and promoting their new book 'Strata' about the aesthetics of commerce.

    Mar 30, 2026·41m
  49. 49

    The Live Commerce Window Is Open Now

    This episode explores the current state and adoption of live commerce, particularly through platforms like Whatnot, examining how younger generations like Gen Alpha are driving this shopping trend.

    Mar 25, 2026·44m
  50. 50

    The Room Where Retail Happens feat. Zia Daniell Wigder, Shoptalk’s Global President

    The hosts interview the global president of Shop Talk about the evolution of retail over the past decade, focusing on the intersection of startups and traditional retailers.

    Mar 18, 2026·33m
  51. 51

    The Agent Has Left the Building

    Hosts discuss the implications of AI in commerce, specifically agentic checkout, and how carriers like FedEx are using AI transparently.

    Mar 11, 2026·37m
  52. 52

    McDonald's CEO Ate a Burger Like He Was Defusing a Bomb

    Hosts discuss tariffs, Iran, AI, and promote an upcoming book launch event at Shop Talk Spring.

    Mar 4, 2026·1h 4m
  53. 53

    Consolidation Is Power: Insights from eTail Palm Springs

    Hosts recap their experiences at the E-Tail Palm Springs conference, discussing briefings and key takeaways for eCommerce professionals.

    Feb 27, 2026·51m
  54. 54

    Cracking the Viral Code: Creators As CMOs

    Interview with CMO Jonathan Cohen about influencer and TikTok ad strategies for skincare brand Pure Daily Care.

    Feb 25, 2026·49m
  55. 55

    Daily Harvest is Fighting the Wellness Hype Machine

    Philip and Brian welcome Daily Harvest CEO Ricky Silver.

    Feb 20, 2026·26m·1 clip
  56. 56

    Every Brand Spent $20M on 30 Seconds. Levi's Bought the Whole Super Bowl.

    Hidden gem

    The room starts celebratory.

    Feb 18, 2026·53m·3 clips
  57. 57

    Supply Chain's AI Evolution: Infinite Simulations

    Feb 13, 2026·44m
  58. 58

    Why Gap is Back: The Mattel Playbook for Brand Reinvigoration

    Feb 6, 2026·35m
  59. 59

    How Brands Become Publishers In the Age of Distrust

    Jan 30, 2026·58m
  60. 60

    [STEP BY STEP] The Spend Behind the Scale

    Jan 29, 2026·30m
  61. 61

    [STEP BY STEP] Seizing the Seasonal Opportunity

    Jan 28, 2026·41m
  62. 62

    [STEP BY STEP] Optimizing the Product Promise

    Jan 27, 2026·28m
  63. 63

    Why 70% Unsubscribe: Solving Marketing's Personalization Paradox

    Jan 23, 2026·39m
  64. 64

    *TEASER* David vs. the Raccoons

    Jan 21, 2026·5m
  65. 65

    Our NRF 2026 Recap

    Jan 16, 2026·40m
  66. 66

    Break Out of Spreadsheet Speed: Agility Strategies to Win the Algorithm

    Jan 9, 2026·36m
  67. 67

    [STEP BY STEP] Carving New Frontiers: Selling Premium Cuts On Temu’s Fast-Growing Marketplace

    Dec 31, 2025·54m
  68. 68

    [STEP BY STEP] Unlocking A Niche Category: Achieving 10x Growth In One Year with Temu Through Market Innovation

    This episode explores how a business called Shop Succulents achieves brand credibility through seamless fulfillment on the Timu marketplace.

    Dec 30, 2025·1h 6m
  69. 69

    [STEP BY STEP] Building an Empire Through Cultural Connection: From Inspiration to Reach with Temu

    This episode introduces a season exploring how three real businesses achieved unexpected growth on the Temu platform, highlighting its cultural impact and consumer trust.

    Dec 29, 2025·54m
  70. 70

    Year-End Highlights: Lessons From Our Deepest Dialogues

    Dec 26, 2025·48m
  71. 71

    [DECODED] The Future of Omnimodal: When Commerce Unlocks New Opportunities

    Dec 22, 2025·45m
  72. 72

    Predictions 2026: Prepare for the Age of Autonomy

    Dec 19, 2025·1h 53m
  73. 73

    Predictions Victory Lap: How We Called 2025's Commerce Upheaval

    Dec 17, 2025·1h 35m
  74. 74

    [DECODED] The New E-Commerce Wars: When Brands Need to Earn Their Place in Consumers' Lives

    Dec 15, 2025·36m
  75. 75

    Where Culture Happens, Commerce Follows

    Dec 12, 2025·56m
  76. 76

    Shopify ‘26 Winter Editions: Tools for the Commerce Renaissance

    Dec 11, 2025·54m
  77. 77

    [DECODED] Three-Party Commerce: Trust in the Age of Agents

    Dec 8, 2025·45m
  78. 78

    Coach’s Big Store Move: Make You Forget You’re Shopping

    Dec 5, 2025·47m
  79. 79

    First Look: 2025 BFCM Numbers Are In

    Dec 3, 2025·38m
  80. 80

    [DECODED] Commerce in the Age of Context: When Buying Journeys Collapse

    Dec 1, 2025·36m
  81. 81

    Black Friday vs. Propriety: Nothing Left to Sell

    Hosts discuss Black Friday, buy nothing groups, and e-commerce culture in a humorous opening.

    Nov 28, 2025·1h 36m
  82. 82

    [DECODED] The Psychology of Perpetual Commerce: When Shopping Becomes Who We Are

    Nov 24, 2025·53m
  83. 83

    Closing the AI Transformation Gap

    An interview with Shai Frank from Optimove discussing the gap between AI promise and performance in marketing, and the concept of positionless marketing.

    Nov 21, 2025·54m
  84. 84

    The 2025 Holiday Reality Check

    A discussion with a Deloitte analyst about the 2025 holiday retail outlook, consumer spending trends, and economic factors.

    Nov 14, 2025·37m
  85. 85

    How Constraints Create Cathedrals

    Alicia Esposito interviews commerce consultant Alex Linkov about his background and his article 'When Algorithms Build Cathedrals'.

    Nov 7, 2025·37m
  86. 86

    War of the Mediums: May the Best Story Win

    Hosts discuss the myth of War of the Worlds and how media narratives shape memory, tying it to a print project and performance piece.

    Oct 31, 2025·55m
  87. 87

    Katherine Dee on Digital Hauntings, Friend AI, and the E-Girl Timeline

    An interview with an internet culture writer discussing her work and an AI assistant pendant called Friend.

    Oct 29, 2025·45m
  88. 88

    The 13th Month of Revenue

    The hosts kick off a special 'Spooky Commerce' series exploring the intersection of commerce and Halloween culture.

    Oct 24, 2025·59m
  89. 89

    After Dark: Spooky Commerce, Matt Rife, and Annabelle Haunting on a Klarna Plan

    The hosts discuss horror films and their intersection with commerce, featuring guests from the production team.

    Oct 22, 2025·41m
  90. 90

    Inside Pinterest’s Trend Prediction Machine

    Hosts discuss using Pinterest as a search engine for shopping and interview Pinterest's VP of ads about consumer behavior trends.

    Oct 17, 2025·51m
  91. 91

    Primark’s Global Expansion Playbook: The Customer is Hero

    Interview with Primark's US Head of Marketing about the brand's cultural strategy and expansion in America.

    Oct 10, 2025·49m
  92. 92

    How to Win Loyalty When Everyone’s On Sale

    This episode promotes marketing tools and memberships that help businesses win customer loyalty through real-time personalization and advanced retail strategies.

    Oct 3, 2025·45m
  93. 93

    *TEASER* Diella Runs Procurement, Who Runs Diella?

    Sep 30, 2025·7m
  94. 94

    Black Friday is Every Day

    Hosts Phillip Jackson and Brian Lange discuss eCommerce and retail trends with guest Alicia Esposito, recapping Shop Talk Fall.

    Sep 26, 2025·1h 6m
  95. 95

    The 2030 Commerce Leader is a Cross-Functional Orchestrator

    Host Philip Jackson interviews Lauren Levack-Gilbert about a new report on reinventing organizations for omnichannel success.

    Sep 22, 2025·45m
  96. 96

    HigherDOSE and The Science of Feeling Good

    The hosts welcome Ingrid Millman Cordy, CMO of Higher Dose, discussing her transition from a large CPG company to a wellness brand.

    Sep 19, 2025·48m
  97. 97

    When Algorithms Shop: How to Sell At the Speed of Culture

    This episode explores how algorithms influence shopping behaviors and discusses strategies for marketers to adapt to real-time cultural trends using advanced tools and platforms.

    Sep 12, 2025·49m
  98. 98

    The Sports Brand's Guide to Fandom

    This episode discusses how sports brands can effectively build and engage with fandom through marketing and retail strategies.

    Sep 5, 2025·36m
  99. 99

    The Sociology of Anthropologie

    Interview with Anthropologie's COO about how the brand shapes culture and retail trends in 2025.

    Aug 29, 2025·38m
  100. 100

    *TEASER* Skechers Goes Gooner

    Aug 25, 2025·6m
  101. 101

    What Makes Stores Worth Visiting?

    Aug 22, 2025·1h
  102. 102

    How Knix Leverages Authenticity in a Post-DTC World

    Aug 15, 2025·56m
  103. 103

    [STEP BY STEP] Beyond the Store Floor: Designing Omnichannel Loyalty from the Inside Out

    Aug 14, 2025·36m
  104. 104

    [STEP BY STEP] Meet the Connectors: The New Role of Store Associates in a Digital World

    Aug 13, 2025·30m
  105. 105

    [STEP BY STEP] The New Community Store: Inside Brick-and-Mortar's Evolution

    Aug 12, 2025·33m
  106. 106

    Kunle Campbell – Is Commerce in Conflict with Idealism?

    Aug 8, 2025·27m
  107. 107

    How Brands Exploit Outrage

    Aug 1, 2025·1h 28m
  108. 108

    Rory Sutherland on the Fat Tail of Marketing

    Jul 25, 2025·49m
  109. 109

    LIVE @ VISIONS NYC: The Stories Behind Our Spaces

    Jul 23, 2025·29m
  110. 110

    *TEASER* GPT Brain Rot & the Bootloader Hypothesis

    Jul 23, 2025·10m
  111. 111

    Gen Z's New Retail Experience Blueprint

    Jul 18, 2025·53m
  112. 112

    *TEASER* Visas, Phones and the Verified Web

    Jul 17, 2025·13m
  113. 113

    Commerce Crashes Cannes

    Jul 11, 2025·55m
  114. 114

    Revisited: ‘The Uncorkening’

    Jul 4, 2025·22m
  115. 115

    [DECODED] Step Into A Positionless Future

    Jun 30, 2025·37m
  116. 116

    LIVE @ VISIONS NYC: “Five Thousand Years” Only Brands Survive

    Jun 27, 2025·24m
  117. 117

    Rewind: Don’t Say Metaverse

    Jun 20, 2025·54m
  118. 118

    [DECODED] The Power of AI-Enabled Ambition

    Jun 18, 2025·55m
  119. 119

    Everyone Is Lying to You: The Trad Wife Industrial Complex

    Jun 13, 2025·48m
  120. 120

    [DECODED] Unblocking the Exploration–Exploitation Dilemma

    Jun 11, 2025·1h
  121. 121

    True Classic Wants to Be a 200+ Year Old Brand

    Jun 6, 2025·40m
  122. 122

    [DECODED] Your Positionless Future is Limitless

    Jun 4, 2025·31m
  123. 123

    *TEASER* AGI and Brain Hemisphere Surgery

    Jun 3, 2025·7m
  124. 124

    Brands After Vibes: Branding in the Days of Slop

    May 30, 2025·16m
  125. 125

    [DECODED] Positionless Marketing: Enter the Age of Hyper-Execution

    May 28, 2025·37m
  126. 126

    Everything Must Merge

    May 23, 2025·1h
  127. 127

    [After Dark] SINNERS: Wooden Nickels, Gold Sovereigns, and the Price of Power

    May 21, 2025·51m
  128. 128

    Commerce as Sacred Symbol

    May 16, 2025·1h 6m
  129. 129

    *TEASER* Mustache Twirls and Bunions

    May 14, 2025·10m
  130. 130

    Cringe Sincerity and the Return of eBay

    May 9, 2025·1h 16m
  131. 131

    The Great Consumption Crisis

    May 2, 2025·1h 18m
  132. 132

    Praying To AI in A New Cultural Climate

    Apr 25, 2025·51m
  133. 133

    Everything, Everywhere, All at Once

    Apr 18, 2025·1h 52m
  134. 134

    The Next Wave of Marketers: Curious, Collaborative, Chaos-Embracing

    Apr 11, 2025·36m
  135. 135

    The Marketer’s North Star is Myth

    Apr 9, 2025·1h 20m
  136. 136

    *TEASER* Twizzlers and Tariffs

    Apr 8, 2025·5m
  137. 137

    Reinventing David's Bridal with Kelly Cook

    Apr 4, 2025·35m
  138. 138

    Designing AI for Serendipity with dotdotdash

    Apr 3, 2025·49m
  139. 139

    The New Era of Media with Tasteland

    Apr 2, 2025·59m
  140. 140

    Ulta’s Blueprint for Digital Beauty

    Apr 1, 2025·30m
  141. 141

    Gen Z Buys the Vibe, Gen X Pays the Bill

    Mar 28, 2025·47m
  142. 142

    SkinnyTok, Russian Propaganda, and PepsiCo’s Poppi Proposal

    Mar 21, 2025·1h 16m
  143. 143

    *TEASER* The Measure Your Erection Cult?

    Mar 20, 2025·3m
  144. 144

    Vibecoding Our Way Straight into a Recession

    Mar 14, 2025·1h 8m
  145. 145

    The Dystopic Future of Social Commerce

    Mar 7, 2025·59m
  146. 146

    *TEASER* USPS and Apocalyptic Thinking

    Mar 6, 2025·3m
  147. 147

    Biohacking Too Close to the Sun?

    Feb 28, 2025·39m
  148. 148

    The Mind-to-Market Future is Infinitely Shoppable

    Feb 21, 2025·1h 11m
  149. 149

    Ecology and The Death of Culture™

    Feb 14, 2025·1h 33m
  150. 150

    *TEASER* Shopify's CriYeezus Response

    Feb 12, 2025·7m
  151. 151

    The Surveillance Generation

    Feb 11, 2025·1h 9m
  152. 152

    7 Creative Trends Shaping DTC in 2025

    Feb 7, 2025·46m
  153. 153

    *TEASER* David Lynch's Legacy: The Essence of Evil

    Feb 4, 2025·7m
  154. 154

    We Are So Back: Yuppies, Starbucks, and Gen X

    Jan 31, 2025·54m
  155. 155

    The Magic of Cultural Hitmaking With Ana Andjelic

    Jan 24, 2025·54m
  156. 156

    After Dark: Dandruff, "Digital Blackface," and Rewatching Back to the Future 2

    Jan 22, 2025·1h 18m
  157. 157

    Agentic Ghettos: When Silicon Meets Sapiens

    Jan 17, 2025·52m
  158. 158

    The Future of Timelessness

    Jan 10, 2025·1h 6m
  159. 159

    Predictions 2025: The Rise of Gen X & Americana

    Jan 3, 2025·2h 27m
  160. 160

    Year-End Roundup: Best of 2024

    Dec 27, 2024·1h 24m
  161. 161

    FC Radio Theater: A Day in the Life of Nana Alexa

    Dec 23, 2024·17m
  162. 162

    FC Radio Theater: The Wrong Part

    Dec 20, 2024·23m
  163. 163

    FC Radio Theater: Dissociating at Costco

    Dec 18, 2024·29m
  164. 164

    The Dark Forest of Creative Capital

    Dec 6, 2024·52m
  165. 165

    "What is Reality?" FC LIVE at The Moore, Commerce Conversations at Sea 2,0

    Dec 3, 2024·4m
  166. 166

    Kate Fannin: “We Should Measure ROE — Return on Experience”

    Nov 29, 2024·58m
  167. 167

    Coding Taste Into Tech

    Nov 22, 2024·58m
  168. 168

    [STEP BY STEP] Stop Chasing Vanity Metrics

    Nov 21, 2024·38m
  169. 169

    [STEP BY STEP] Going Global With Data-Backed Confidence

    Nov 20, 2024·33m
  170. 170

    [STEP BY STEP] The Secret to Smarter Meta Ad Spend: Guess Less With A Winning Mega Data Platform

    Nov 19, 2024·46m
  171. 171

    Outsmart the Black Friday Email Frenzy

    Nov 15, 2024·42m
  172. 172

    Communicating Context Across Cultures

    Nov 1, 2024·47m
  173. 173

    *TEASER* Oh, Sorry, TWO MICHELIN STARS

    Oct 31, 2024·2m
  174. 174

    The Ghosts of Pike Place Market

    Oct 25, 2024·45m
  175. 175

    The Haunting at Toys ‘R Us Sunnyvale

    Oct 18, 2024·45m
  176. 176

    You Can Buy Haunted Dolls on eBay

    Oct 11, 2024·34m
  177. 177

    The Battle for Originality

    Oct 4, 2024·1h 8m
  178. 178

    The Future of Buying Software?

    Sep 27, 2024·54m
  179. 179

    AI Agents Are Here. “Brands” Might Be In Danger.

    Sep 20, 2024·1h 27m
  180. 180

    The Future Consumer is Omnimodal

    Sep 10, 2024·34m
  181. 181

    Sur La Table’s Head of Brand Marketing on AI, Strong Leadership, and Secondhand Influence

    Sep 6, 2024·53m
  182. 182

    What's In Our Future: The Fall Lineup

    Aug 30, 2024·23m
  183. 183

    Don’t Say Metaverse

    Aug 23, 2024·52m
  184. 184

    *TEASER* "Sounds Fishy"

    Aug 16, 2024·3m
  185. 185

    The Sweat Lookbook

    Aug 11, 2024·52m
  186. 186

    Game Face: Female Athletes Are Redefining Commerce

    Aug 9, 2024·47m
  187. 187

    Rewind: The Secrets Behind the Magic Quadrant

    Aug 2, 2024·1h 17m
  188. 188

    Rewind: Shifting Trends and Prevailing Patterns

    Jul 26, 2024·49m
  189. 189

    Rewind: Shopping with Ghosts

    Jul 19, 2024·1h 3m
  190. 190

    Technological Progress Through Multiplayer Behavior

    Jul 17, 2024·21m
  191. 191

    Rewind: AI, Classism, and the Digital Divide - Revisiting Episode 51

    Jul 14, 2024·1h 2m
  192. 192

    Monoculture in the Modern Age: How a Fragmented Media Landscape Co-Creates Moments that Matter

    Jul 10, 2024·38m
  193. 193

    How Liquid Death is Murdering Marketing

    Jul 7, 2024·33m
  194. 194

    Visions Live: Let's Get Personal: Creating Connection in the Age of AI

    Jul 4, 2024·21m
  195. 195

    Blurred Lines: The False Dichotomy of Physical vs. Digital Spaces

    Jul 2, 2024·40m
  196. 196

    From Cart to Checkout: Enhancing the Outdoor Retail Experience

    Jul 1, 2024·49m
  197. 197

    Unlocking the Potential of Creator Networks

    Jun 28, 2024·53m
  198. 198

    *Teaser* CRAIGSLIST SWITCHBLADE

    Jun 25, 2024·7m
  199. 199

    Climbing New Heights: The Future of Outdoor Retail

    Jun 25, 2024·1h 3m
  200. 200

    Frictionless isn't Fictionless

    Jun 14, 2024·53m
  201. 201

    What is Futureproof For Gen Alpha?

    Jun 7, 2024·58m
  202. 202

    The Future of B2B Innovation

    May 31, 2024·31m
  203. 203

    [DECODED] Frictionless Falsehoods

    May 29, 2024·35m
  204. 204

    Creating Credible Content and Community-Building Collabs

    May 24, 2024·47m
  205. 205

    *Teaser* Microplastics in my WHAT?

    May 23, 2024·5m
  206. 206

    [DECODED] Wisdom and Witticisms

    May 21, 2024·42m
  207. 207

    Building Culturally Intelligent Brands

    May 17, 2024·1h 13m
  208. 208

    Building Culturally Intelligent Brands

    May 17, 2024·1h 13m
  209. 209

    [DECODED] Polymaths and Philosophers

    May 14, 2024·41m
  210. 210

    Are we Post-“Point-Solution” in eCom?

    May 10, 2024·47m
  211. 211

    [STEP BY STEP] Data-Centric Decisions for Culturally-Relevant Brands

    May 8, 2024·53m
  212. 212

    [STEP BY STEP] Exploring Channel Diversification for DTC Brands: How to Expand and Not Explode

    May 7, 2024·35m
  213. 213

    [STEP BY STEP] Maintaining the Cool Factor: Scaling Your DTC Brand in Traditional Channels

    May 6, 2024·35m
  214. 214

    [DECODED] Conjectures and Commerce

    May 3, 2024·52m
  215. 215

    Pickleball and the Enthusiast Economy

    Apr 26, 2024·46m
  216. 216

    *Teaser* IMMUNE TO ADS

    Apr 24, 2024·6m
  217. 217

    Blink to Pay

    Apr 19, 2024·50m
  218. 218

    [DECODED] Potential and Prodigy

    Apr 17, 2024·36m
  219. 219

    All Hail the Corporate Anniversary

    Apr 12, 2024·1h 11m
  220. 220

    “Total Eclipse of the Cart"

    Apr 5, 2024·52m
  221. 221

    The Endless-ish Aisle

    Mar 29, 2024·1h 16m
  222. 222

    The Future of Brand Activations feat. Paola Pugliese, Frette

    Mar 22, 2024·36m
  223. 223

    *Teaser* NEVER GO FULL MOANA

    Mar 18, 2024·10m
  224. 224

    The Nerds Will Save Us

    Mar 15, 2024·45m
  225. 225

    TikTok Shutdown: "Platforms Represent Both Opportunities and Risk" (feat BK Beauty)

    Mar 14, 2024·26m
  226. 226

    The Addiction Economy

    Mar 8, 2024·54m
  227. 227

    *Teaser* EMERGENCY POD: Klaviyo Launches Professional Services

    Mar 5, 2024·5m
  228. 228

    Why Haven’t Macro Trends Changed for the Last Few Years?

    Mar 1, 2024·44m
  229. 229

    Building Retail Right

    Feb 23, 2024·57m
  230. 230

    *Teaser* Luddite Luxury, Acorn-Based Economies, Starbucks Star Days as Economic Indicator

    Feb 21, 2024·4m
  231. 231

    #339: Author Kyle Chayka and “The Tyranny of Visibility”

    Feb 16, 2024·1h 21m
  232. 232

    “The Tyranny of Visibility”

    Feb 13, 2024·1h 21m
  233. 233

    When Technology Changes, Context Changes

    Feb 6, 2024·53m
  234. 234

    Applebee's and the Rise of Boring Memberships

    Jan 30, 2024·54m
  235. 235

    After Dark: Yotpo Pricing Update, Trendcore, Reading List 2024

    Jan 23, 2024·55m
  236. 236

    Our 2024 Annual Predictions

    Jan 16, 2024·2h 1m
  237. 237

    BURLYCORE in ‘24: Bring Back the Hackers

    Jan 12, 2024·56m
  238. 238

    MUSES Live: Print Isn’t Dead — “TechBasel” and the Web3 Comeback (feat. Deana Burke and Blake Finucane, Boys Club)

    Dec 31, 2023·28m
  239. 239

    MUSES Live: The Science of Movement: The Muse of Dance (feat. Tam Gryn and Arantxa Araujo)

    Dec 30, 2023·28m
  240. 240

    MUSES Live: The Future of Consumer (feat. Michael Miraflor, Chief Brand Officer at Hannah Grey and Alexa Lombardo, Atomic8)

    Dec 29, 2023·32m
  241. 241

    MUSES Live: The Commerce Opportunity for Robotics in the Art World (feat. Chloë Ryan, Acrylic Robotics)

    Dec 28, 2023·19m
  242. 242

    MUSES Live: The State of Commerce (feat. Sachin Pawa, Resale.com and David Hoffman, Next Big Shop)

    Dec 27, 2023·26m
  243. 243

    MUSES Live: The Art of Personalization and Marketing (feat. Ashley Baltz, Dotdigital)

    Dec 26, 2023·19m
  244. 244

    BONUS: Walmart's "Add to Heart" RomCommerce Wrap-Up Show! (feat. Rhian Beutler and Jaci Jackson)

    Dec 24, 2023·1h 37m
  245. 245

    Memory Morphing: How Media Reshapes Recall and Taints Nostalgia

    Dec 22, 2023·1h 15m
  246. 246

    Taking High-Level to the Rooftops

    Dec 15, 2023·52m
  247. 247

    Who Participates in the Multiplayer Future?

    Dec 8, 2023·45m
  248. 248

    "Add to Heart": Parts 1-6 of Walmart's New RomCommerce Series

    Dec 5, 2023·1h 8m
  249. 249

    *Teaser* Cuts vs. Minted, Pricing Conspiracy Theories

    Dec 4, 2023·3m
  250. 250

    The Rise of Workflow Automation: The ServiceNow Agency Opportunity in the Enterprise

    Dec 1, 2023·54m
  251. 251

    *TEASER* Goat Yoga, Telfar Sells Out (Literally), Cults

    Nov 27, 2023·5m
  252. 252

    Boys Club v. Future Commerce

    Nov 24, 2023·58m
  253. 253

    *TEASER* C.A.R.O.L., Media Consumption Guilt, Tipping Robots

    Nov 20, 2023·4m
  254. 254

    The Power of Generosity in Commerce

    Nov 17, 2023·47m
  255. 255

    After Dark: LinkedIn Genealogies, The Toilet Bible, Costco Connection Magazine, and the “Golden Age of Discipline”

    Nov 10, 2023·1h 12m
  256. 256

    [DECODED] Additive to the Cart: CRO Decoded

    Nov 7, 2023·47m
  257. 257

    The Collapse of Convoy

    Nov 3, 2023·1h 7m
  258. 258

    When Selling Out is Buying In

    Oct 31, 2023·29m
  259. 259

    “Decoding” the Gartner Magic Quadrant

    Oct 27, 2023·1h 12m
  260. 260

    Constraints and Limitations

    Oct 20, 2023·43m
  261. 261

    Maximizing Competitive Intelligence

    Oct 13, 2023·46m
  262. 262

    Commerce is Counterculture? The Rise of the Critic Class

    Oct 8, 2023·42m
  263. 263

    "I Do Not Consent to Your Livestream" - Rapid AI Adoption and Its Effects on Commerce

    Oct 6, 2023·42m
  264. 264

    The Lover’s Drive

    Oct 4, 2023·20m
  265. 265

    [DECODED] Great Products Begin with Customer Service: Redefining CX Across Industries

    Oct 3, 2023·52m
  266. 266

    "An Editor-in-Chief" for Commerce"

    Sep 29, 2023·45m
  267. 267

    Frequent Flier Free-Agency

    Sep 22, 2023·48m
  268. 268

    The Daring Creator

    Sep 20, 2023·19m
  269. 269

    [DECODED] You Get What You Measure

    Sep 19, 2023·32m
  270. 270

    Pizza Commerce for a Pizza World

    Sep 15, 2023·44m
  271. 271

    Follow the Muse

    Sep 13, 2023·42m
  272. 272

    Consumer Muses & Strategic Innovation

    Sep 8, 2023·49m
  273. 273

    The Relatable Everyman

    Sep 7, 2023·18m
  274. 274

    [DECODED] The Key Roles of Product Development

    Sep 6, 2023·1h 57m
  275. 275

    HalloThanksMas is Upon Us

    Sep 1, 2023·51m
  276. 276

    Dating, Dupes, and “Delulu:” Lovers and Outlaws

    Aug 25, 2023·32m
  277. 277

    The Lighthearted Jester

    Aug 23, 2023·11m
  278. 278

    [DECODED] The Secret to Successful Product Development: From Data-Driven Decision Making to Intuition

    Aug 22, 2023·1h 1m
  279. 279

    Culture is the Future of Commerce

    Aug 18, 2023·58m
  280. 280

    "The Balenciaga Pope"

    Aug 11, 2023·56m
  281. 281

    The Steadfast Hero

    Aug 9, 2023·15m
  282. 282

    "Blimp Commerce"

    Aug 4, 2023·53m
  283. 283

    Bandwagon Bandwidth: Should Every Company Be a Media Company?

    Jul 28, 2023·52m
  284. 284

    The Sage's Wisdom

    Jul 26, 2023·14m
  285. 285

    Barbenheimer: Nostalgia, Retail, Recall, and Relevance

    Jul 21, 2023·50m
  286. 286

    Looking for Love and Meaning in All the Wrong Places

    Jul 14, 2023·59m
  287. 287

    The Way of the Outlaw

    Jul 12, 2023·16m
  288. 288

    Our Sh*tty Robot Future

    Jul 7, 2023·55m
  289. 289

    AI Should Empower Your Workforce, Not Replace Them

    Jun 30, 2023·2h 20m
  290. 290

    The Magician's Power

    Jun 28, 2023·16m
  291. 291

    [INFINITE SHELF] Succession IRL

    Jun 23, 2023·37m
  292. 292

    Winner Sells All

    Jun 20, 2023·52m
  293. 293

    The Brand Beyond the Box

    Jun 16, 2023·41m
  294. 294

    The [True] Cost of Convenience

    Jun 9, 2023·55m
  295. 295

    The Caregiver's Mission

    Jun 7, 2023·12m
  296. 296

    [STEP BY STEP] What Frameworks Should I use to Qualify Good Software for my Business?

    Jun 2, 2023·41m
  297. 297

    [STEP BY STEP] What is the Importance of Consolidating my Technology?

    Jun 1, 2023·27m
  298. 298

    [STEP BY STEP] What Does “Fully-Integrated” Mean in the DXP Era?

    May 31, 2023·54m
  299. 299

    [STEP BY STEP] Mastering Omnichannel Integration for Seamless Shopping

    May 30, 2023·40m
  300. 300

    [STEP BY STEP] What Does “Seamless” Mean in my eCommerce Operations?

    May 29, 2023·47m
  301. 301

    Mockup Madness: The Gamification of the Checkout Experience

    May 26, 2023·48m
  302. 302

    A Hero's Journey

    May 24, 2023·15m
  303. 303

    Navigating Legal Landmines

    May 19, 2023·55m
  304. 304

    Breaking the Hedonic Treadmill

    May 12, 2023·46m
  305. 305

    Ignorance Plus Desperation

    May 5, 2023·55m
  306. 306

    “23 Metrics That Matter”

    Apr 28, 2023·47m
  307. 307

    The Future of eCom is Dead Celebrities

    Apr 21, 2023·58m
  308. 308

    Leveling the Playing Field for U.S. Small Businesses

    Apr 14, 2023·53m
  309. 309

    TikTok Organic Can Lead Product Innovation

    Apr 7, 2023·44m
  310. 310

    How Thingtesting Became Yelp for DTC and CPG Brands

    Mar 31, 2023·38m
  311. 311

    "The Digital Natives are Analog-Curious"

    Mar 24, 2023·52m
  312. 312

    Ideation Platforms Enable Creativity

    Mar 17, 2023·52m
  313. 313

    Healthy Cynicism, Best Practices, and the Everyman

    Mar 14, 2023·55m
  314. 314

    In-store Innovation Helps the Road Runner Sports “Con-SHOE-mer” Go the Distance: LIVE from eTail Palm Springs

    Mar 10, 2023·28m
  315. 315

    These Trends are Trending: Forecasting in the age of the trendscasting industrial complex

    Mar 3, 2023·27m
  316. 316

    The Team of NO!

    Feb 24, 2023·49m
  317. 317

    Disruptors and the Defenders of the Status Quo

    Feb 17, 2023·2h 3m
  318. 318

    2023 is the Year of Good Enough

    Feb 17, 2023·52m
  319. 319

    "Shopify's Bait and Switch"

    Feb 10, 2023·56m
  320. 320

    [STEP BY STEP] What is the Importance of Storytelling?

    Feb 3, 2023·49m
  321. 321

    [STEP BY STEP] What is the Role of Solid Fundamentals in Scaling My Business?

    Feb 2, 2023·39m
  322. 322

    [STEP BY STEP] How Do I Keep My Business Lean?

    Feb 1, 2023·39m
  323. 323

    [STEP BY STEP] How Do I Vet for My Next Owner?

    Jan 31, 2023·43m
  324. 324

    [STEP BY STEP] How Do I Architect my Business for a Dream Exit?

    Jan 30, 2023·41m
  325. 325

    The Human Use of Human Beings

    Jan 27, 2023·44m
  326. 326

    Crossing the Rubicon

    Jan 20, 2023·53m
  327. 327

    2023 Predictions: Looking Back, Looking Forward

    Jan 13, 2023·1h 39m
  328. 328

    The Twelve Days of Future-mas

    Jan 6, 2023·1h 33m
  329. 329

    “If You’re Building for This Moment, You’re Already Late” Feat. Calvin Lammers, Managing Partner at Rare Eye

    Dec 23, 2022·49m
  330. 330

    Our Favorite Product Placements in Film, Feat. Andrea Popova, CEO and Co-Founder of Consumer Packaged Goods Directory

    Dec 13, 2022·49m
  331. 331

    Fingers and Scissors: AI Product Photography Feat. Sofiia Shvets, Founder & CEO of Let’s Enhance io and Claid AI

    Dec 9, 2022·47m
  332. 332

    The Uncanny Ability to Balance Idealism and Enterprise Value, feat. Adii Pienaar, Cogsy

    Nov 25, 2022·50m
  333. 333

    STEP BY STEP: Make B2B Sexy Again, with Bar Geron, Balance

    Nov 23, 2022·49m
  334. 334

    STEP BY STEP: The Consumerization of B2B with Kirsten Green, Forerunner Ventures

    Nov 22, 2022·40m
  335. 335

    STEP BY STEP: B2B Payments: The Final Frontier, with Paul do Forno, Deloitte

    Nov 21, 2022·57m
  336. 336

    FOMO Is Not A Strategy [feat. Dr. Amy Gershkoff Bolles, Global Head of Digital and Emerging Technology Strategy at Levi Strauss and Company]

    Nov 18, 2022·48m
  337. 337

    Deepfake the World

    Nov 11, 2022·57m
  338. 338

    eCommerce is Violence

    Nov 9, 2022·29m
  339. 339

    [STEP BY STEP] Platforms Don't Solve Problems, People do

    Nov 4, 2022·35m
  340. 340

    [STEP BY STEP] Managing Complexity

    Nov 3, 2022·50m
  341. 341

    [STEP BY STEP] The "B-Word"

    Nov 2, 2022·53m
  342. 342

    [Step by Step] It Takes a Community

    Nov 1, 2022·49m
  343. 343

    [Step by Step] The Open Source Business

    Oct 31, 2022·52m
  344. 344

    Dirtbag Mode

    Oct 28, 2022·53m
  345. 345

    The Emotional and Spiritual Burden of Expense Management

    Oct 14, 2022·39m
  346. 346

    The Shift From Growth to Profitability

    Oct 7, 2022·51m
  347. 347

    "A Larger Boat in Choppy Waters" (Pattern Acquires Onsen Towels, with Nick Ling, CEO)

    Sep 27, 2022·39m
  348. 348

    The Quiet Builders

    Sep 23, 2022·36m
  349. 349

    Is Private Equity Sexy Now? feat. Magdalena Kala

    Sep 20, 2022·50m
  350. 350

    Funereal Commerce

    Sep 9, 2022·1h 2m
  351. 351

    [VISIONS] Episode 5: The Role of Commerce in Society

    Sep 5, 2022·1h 4m
  352. 352

    [Step by Step] What Exactly Is the Value in Headless Commerce? (Feat. Tyson Graham, Vue Storefront)

    Sep 2, 2022·42m
  353. 353

    [Step by Step] How Do I Move From a Project Mindset to a Program Mindset? (Feat. Jon Reily, bounteous)

    Sep 1, 2022·48m
  354. 354

    [Step by Step] What Is the Role of Data in Improving eCommerce Experiences? (Feat. Brian Walker, Chief Strategy Officer at Bloomreach)

    Aug 31, 2022·58m
  355. 355

    [Step by Step] How Do I Choose the Right Technology Partners? (Feat. Michael Bernard, VP of Tax Content & Operations and Chief Tax Officer at Vertex)

    Aug 30, 2022·40m
  356. 356

    [Step by Step] How Can I Make the Business Case for My Brand to Invest in Experience? (Feat. Ryan Bartley, Founder & CSO, fabric)

    Aug 29, 2022·44m
  357. 357

    “A Level of Omnichannel That’s Never Talked About” feat. Karin Dillie

    Aug 26, 2022·45m
  358. 358

    Web3 Provides a Mechanism for Loyalty

    Aug 24, 2022·39m
  359. 359

    “The Algorithm Made Him Do It” (Vibes Over Data )

    Aug 19, 2022·1h
  360. 360

    There’s Nothing New Under the Sun: IRL experiences are enabled digitally by web3 (feat. Seyi Taylor)

    Aug 12, 2022·1h
  361. 361

    “Content Isn’t Community” (Feat. Kendall Dickieson)

    Jul 29, 2022·51m
  362. 362

    [VISIONS] Episode 4: Our Sh*itty Robot Future

    Jul 29, 2022·52m
  363. 363

    “The Uncorkening”

    Jul 27, 2022·22m
  364. 364

    "Zuckerberg's Figma Mockups" (PLUS: A Grow NY Recap)

    Jul 25, 2022·1h
  365. 365

    [Visions] Episode 3: Romanticism

    Jul 22, 2022·50m
  366. 366

    [VISIONS] Episode 2: The Discourse

    Jul 15, 2022·1h 1m
  367. 367

    Building a Web3 Company After the NFT Crash (Feat. Brandon Martinez, SNKRHUD)

    Jul 11, 2022·48m
  368. 368

    [Visions] Episode 1: A Prologue

    Jul 8, 2022·33m
  369. 369

    Recapping Shopify Editions (Feat. Gil Greenberg, Checkout Promotions)

    Jul 1, 2022·55m
  370. 370

    Decoded: How to Buy Software Well: The Digital Commerce Software Conundrum

    Jun 28, 2022·25m
  371. 371

    “What Creators Owe To Their Audience” (Feat. Neil Shankar, Content Creator)

    Jun 24, 2022·43m
  372. 372

    Economists Fight Club (The Great Reshuffle)

    Jun 17, 2022·35m
  373. 373

    Decoded: The Vertical Limit: Commodity vs Complexity

    Jun 15, 2022·27m
  374. 374

    “Retail Media is a Direct Channel to the Shopper” (Feat. Kiri Masters, Acadia)

    Jun 10, 2022·40m
  375. 375

    Successful Leadership Requires Passion AND Discipline (feat. Jeremy Cai, Italic)

    Jun 3, 2022·50m
  376. 376

    Decoded - Social Commerce: Authentic Context for a Socially Native Generation

    May 31, 2022·33m
  377. 377

    Facing the Counterfactuals (How to Navigate the eCom Downturn)

    May 27, 2022·49m
  378. 378

    The Mild Mild West (A Recap of RICE 2022)

    May 20, 2022·1h 10m
  379. 379

    “Ecom Now Means Electronic Commodity” (The Homogenization of Experiences)

    May 13, 2022·48m
  380. 380

    Decoded - Our New Composable World: Rethinking the Way We Buy and Build Software

    May 10, 2022·30m
  381. 381

    DTC Theory and The Innovator's Dilemma (eCom headwinds may disrupt the disruptors)

    May 6, 2022·57m
  382. 382

    “An eCommerce Business Requires Two Halves of a Brain” (Feat. Kris Gösser, Shipium)

    Apr 29, 2022·48m
  383. 383

    Decoded: “Developer to Consumer”: Metaverse, Web3 and the New DTC

    Apr 26, 2022·23m
  384. 384

    The Evolution of Retail Trade Shows: RICE 2022 (Alicia Esposito, VP of Content, Retail TouchPoints)

    Apr 22, 2022·47m
  385. 385

    “A Fractionalization of the Consumer Experience” (Feat. Ben Jabbawy, eCommerce Marketing School )

    Apr 20, 2022·37m
  386. 386

    Plurality of Identity (Feat. Bryan Mahoney, Chord)

    Apr 15, 2022·51m
  387. 387

    Policy is Spurring Innovation (Feat. Gaida Zirkelbach, Co-Founder and CEO of SustainaBase)

    Apr 8, 2022·30m
  388. 388

    “Metaverse is Just the Internet Now” (Live from ShopTalk 2022)

    Apr 6, 2022·42m
  389. 389

    [Step by Step] What are the Common Mistakes to Avoid in Cross-Border Commerce? (Feat. Peter van der Westhuizen)

    Mar 25, 2022·30m
  390. 390

    [Step by Step] How Does Cross-Border Commerce Impact Supply Chain? (Feat. John Huelskamp, Flexport)

    Mar 24, 2022·40m
  391. 391

    [Step by Step] What Changes Will My Business Face in Selling Overseas? (Feat. Craig Reed, GM of Crossborder at Avalara)

    Mar 23, 2022·47m
  392. 392

    [Step by Step] How do I Begin Selling Internationally? (Feat. Kent Allen, Co-Founder of GELF)

    Mar 22, 2022·46m
  393. 393

    [Step by Step] How Does Cross-Border eCommerce Work? (Feat Jason Nyhus, SVP of Global Sales at Digital River)

    Mar 21, 2022·37m
  394. 394

    Talking S*** with Tushy (Feat. Miki Agrawal, Founder)

    Mar 11, 2022·48m
  395. 395

    "The X-Factor": Live from eTail West Palm Springs (Feat. Tommy Lamb and Mary Grace Tifft, WITHIN)

    Mar 4, 2022·47m
  396. 396

    Redefining Arbitrage (What if hard work is the real untapped opportunity?)

    Feb 25, 2022·45m
  397. 397

    Announcing: Casting Visions (Looking Beyond Commerce)

    Feb 18, 2022·52m
  398. 398

    Conspicuous Consumption

    Feb 11, 2022·42m
  399. 399

    The Big Show Must Go On (The Top 5 Takeaways from NRF 2022)

    Jan 28, 2022·58m
  400. 400

    Magdalena Kala: "I'm a Consumer Needs and Wants Investor" (From DTC to Web3)

    Jan 21, 2022·1h 3m
  401. 401

    Relationship Commerce (Feat. Eddie Hsieh, Ordergroove and Daniel Kim, Hawaii Volcanic Beverages)

    Jan 14, 2022·40m
  402. 402

    Our Favorite Shopping Scenes (What classic movies teach us about modern commerce)

    Jan 12, 2022·53m
  403. 403

    2022 Predictions: Back to the Future

    Jan 7, 2022·1h 23m
  404. 404

    Mid-Season Highlight Special

    Dec 31, 2021·40m
  405. 405

    "Pour Some Out for Old Yeller" (The Best of 2021)

    Dec 24, 2021·1h 11m
  406. 406

    “Algorithmic Secularism”: Reviewing the Big Ideas from 2021 on Future Commerce

    Dec 17, 2021·1h 3m
  407. 407

    “A Flat Line Isn’t a Flatline” — a BFCM Recap

    Dec 3, 2021·32m
  408. 408

    The Year of Experiential Gifting (It’s All About Experiences )

    Nov 26, 2021·50m
  409. 409

    "The Internet Has So Much More Potential" - For the Risk Takers

    Nov 19, 2021·1h 4m
  410. 410

    No Best Practices (Feat. Alex Greifeld, No Best Practices)

    Nov 12, 2021·47m
  411. 411

    A Transaction Isn't an Exchange of Goods (Feat. Romain Lapeyre, Gorgias)

    Nov 5, 2021·54m
  412. 412

    Introducing Infinite Shelf: Can We Stop Being So Binary?!?

    Nov 3, 2021·40m
  413. 413

    “The Beer Distribution Game” - A Twitter Spaces Conversation (w/ Lakhveer Jajj)

    Oct 29, 2021·31m
  414. 414

    The Creative and Relational Come Together (Feat. Rosa Hu, Yotpo)

    Oct 22, 2021·46m
  415. 415

    In-Store is the Next Frontier for Digital (Feat. Roland Gossage, CEO of GroupBy Inc.)

    Oct 15, 2021·1h 13m
  416. 416

    Jingle All the Way- Welcome to Q4

    Oct 8, 2021·57m
  417. 417

    “Millennial Golden Corral”, Expo East, and FOMO in DTC CPG (feat. Kendall Dickieson, DTC and CPG Nerd)

    Oct 1, 2021·1h 2m
  418. 418

    The Great American Mall Comeback - The Return of Mall Brands

    Sep 24, 2021·1h 10m
  419. 419

    "It's Just Not Who We Are"

    Sep 22, 2021·49m
  420. 420

    Are Industry Events Ever Coming Back? Retail X and the Sacrificial Lambs of 2021

    Sep 17, 2021·1h 14m
  421. 421

    Report Alert: NINE BY NINE 2021

    Sep 10, 2021·1m
  422. 422

    ASMR and the SaaSification of Experience (feat. Gary Benerofe)

    Sep 3, 2021·53m
  423. 423

    Project Gigaton: The SMB and DTC Impacts of Climate Accountability (feat. Gaida Zirkelbach and Holly Lichtenfeld of SustainaBase)

    Aug 27, 2021·49m
  424. 424

    Don't Call it a Pivot (feat. Emmett Shine, Co-Founder of Pattern)

    Aug 20, 2021·1h
  425. 425

    Bye Bye, Third Party Data Tracking (feat. Ben Parr, President and Co-Founder of Octane AI)

    Aug 13, 2021·50m
  426. 426

    “Spoiled For Choice”: Acquisitions and Roll-Ups for Amazon FBA and DTC (feat. Keith Richamn, Co-Founder and CEO of Boosted Commerce)

    Aug 6, 2021·48m
  427. 427

    Modern Brands Need Waste Innovation (feat. Matt Bertulli, CEO of Pela)

    Jul 30, 2021·38m
  428. 428

    Taking On International Fulfilment with ShipBob (feat. Casey Armstrong, CMO of ShipBob)

    Jul 23, 2021·56m
  429. 429

    Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health)

    Jul 16, 2021·58m
  430. 430

    What does a CDP do? Provide Real Time Relevance at Scale (feat. Josh Francia, CGO of Blueshift and Houman Akhavan, CMO of Carparts.com)

    Jul 9, 2021·47m
  431. 431

    Insights Per Minute- Shopify is subsidizing R&D with its App Developers

    Jul 2, 2021·1h 17m
  432. 432

    Millennials Think They Invented Everything

    Jun 18, 2021·56m
  433. 433

    Fast Isn't Solving Payments, It's Solving Identity (feat. Domm Holland, Co-Founder and CEO of Fast)

    Jun 11, 2021·58m
  434. 434

    [Step by Step] How Can I Leverage 3PL and xMS to Increase Revenue?

    Jun 4, 2021·45m
  435. 435

    [Step by Step] How Can I Utilize Shipping to Curate a Great Customer Experience?

    Jun 3, 2021·40m
  436. 436

    [Step by Step] How Can Marketplaces Leverage Shipping?

    Jun 2, 2021·44m
  437. 437

    [Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty?

    Jun 1, 2021·31m
  438. 438

    [Step by Step] - Why Should I Prioritize Shipping in My Business?

    May 31, 2021·30m
  439. 439

    “Bigger Than the Plant-Based Revolution” feat. Kevin Rutherford, CEO of Nuun Energy

    May 28, 2021·55m
  440. 440

    Laser-Focused on Profitability (feat. Pashmina Lalchandani, Co-Founder of Bar & Cocoa)

    May 21, 2021·56m
  441. 441

    For The Love of Content Creation - feat. Aja Singer, Brand and Strategy Consultant and Creator of For The Love

    May 14, 2021·48m
  442. 442

    Rally and The Age of Fractional Ownership (feat. Rob Petrozzo, CPO of Rally)

    May 7, 2021·54m
  443. 443

    The Future of eCommerce Agencies is Discourse- Our past informs our future decisions.

    Apr 30, 2021·1h 5m
  444. 444

    "Headless with a Brain" feat. Bryan Mahoney, CEO and Co-Founder and Henry Davis, CEO and Chairman of Chord

    Apr 23, 2021·56m
  445. 445

    "Well Made": You Need to Have a Reason Why Something Should Exist feat. Stephen Ango

    Apr 16, 2021·1h 18m
  446. 446

    [Step by Step] Why Don’t Customers Trust a Five Star Review? (feat. Eric Smith, VP of Business Development and Partnerships at Shopper Approved and Ryan Garrow, Director of Partnerships Logical Position/Owner at Joyful Dirt)

    Apr 9, 2021·59m
  447. 447

    [Step by Step] How Can I Turn Customer Segments into Personal Connections? (feat. Ben Parr, President and Co-Founder of Octane AI and Jason Wong, Doe Lashes & Wonghaus Ventures

    Apr 8, 2021·46m
  448. 448

    [Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo)

    Apr 7, 2021·45m
  449. 449

    [Step by Step] Can Product Returns Build My Brand? (feat. David Sobie, CEO and Co- Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec)

    Apr 6, 2021·50m
  450. 450

    [Step by Step] How Can Brands Compete with Amazon? (feat. Adam Gardner)

    Apr 5, 2021·42m
  451. 451

    Brands and the Snyder Cut

    Apr 2, 2021·15m
  452. 452

    "Building in Public" – How Building a Podcast Led to Personal Growth

    Mar 26, 2021·54m
  453. 453

    Ecom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy)

    Mar 19, 2021·1h 9m
  454. 454

    Shopper Discovery and the Convergence of the Meta & the Physical

    Mar 12, 2021·52m
  455. 455

    Instacart for CMOs: The Four-Sided Marketplace, feat. Kiri Masters, Author of Instacart for CMOs

    Mar 5, 2021·47m
  456. 456

    Non-Fungible Podcast: NBA Top Shot, Fractional Ownership, and Meta Mortgages

    Feb 26, 2021·47m
  457. 457

    “Adorkable” Brands, Blands, and CARLY (feat. Ben Schott, Bloomberg)

    Feb 19, 2021·50m
  458. 458

    “The Most Sustainable Product is One That Already Exists” feat. Adam Siegel, Founder of Recurate

    Feb 12, 2021·48m
  459. 459

    The [Broken] Circle of LIfe

    Feb 5, 2021·51m
  460. 460

    10 Trends. 70 Pages. 1 Future. Vision is here.

    Feb 1, 2021·2m
  461. 461

    ShopShops Liyia Wu: “We’re Enabling a Generating of Prolific Creators”

    Jan 22, 2021·47m
  462. 462

    Net Neutrality and the Deplatforming of Trump (feat. Danny Sepulveda - SVP Policy, MediaMath)

    Jan 15, 2021·45m
  463. 463

    "Your Tool, Your Sword, Your Treasure": Corporate Leadership in the post-Trump era

    Jan 8, 2021·52m
  464. 464

    "2-Day is Too Slow": How Darkstore's FastAF is Delivering on the New Customer Expectation, feat. Lee Hnetika, Founder and CEO

    Jan 1, 2021·42m
  465. 465

    Divergence: 2020 in Retrospect, feat. Sucharita Kodali, Vice President and Principal Analyst at Forrester

    Dec 25, 2020·42m
  466. 466

    Are We Human, or Are We Just a Bunch of Sensory Inputs? What's the difference exactly? feat. Daniel Dixon, Co-Founder of Mixy

    Dec 18, 2020·50m
  467. 467

    [Step by Step] What Tools Can a Small Brand Use to Automate Customer Engagement? feat. Kaylin Marcotte, Founder and CEO of JIGGY

    Dec 17, 2020·52m
  468. 468

    [Step by Step] What Tools Can Help Me to Tell My Brand Story?

    Dec 16, 2020·41m
  469. 469

    [Step by Step] How Can I Use Marketing Automation to Get More Done with Less?

    Dec 15, 2020·50m
  470. 470

    [Step by Step] How Can My DTC Brand Compete with Established Brands?

    Dec 14, 2020·37m
  471. 471

    Smelling the Roses with Sunny Chadha, Co-Founder and CEO of Venus ET Fleur

    Dec 11, 2020·1h 22m
  472. 472

    "How Can DTC Brands Compete?" Step by Step Season 4 Trailer

    Dec 9, 2020·2m
  473. 473

    Cooperation, Inspiration and Discovery, feat. Sherline, Founder and CEO of co-op Commerce

    Dec 4, 2020·41m
  474. 474

    Robot Work vs. Human Work, feat Ferris Jumah, Founder and CEO of Surge.ai

    Nov 27, 2020·58m
  475. 475

    [Step by Step] How to Build Sustainable CX and Avoid Burnout?

    Nov 20, 2020·51m
  476. 476

    [Step by Step] How Does CX Address Modern Customer Expectations?

    Nov 19, 2020·38m
  477. 477

    [Step by Step] How Does CX Drive Lifetime Value? (feat. Melanie Travis, CEO at Andie Swim)

    Nov 18, 2020·31m
  478. 478

    [Step by Step] How to Move From a Contact Center to a Revenue Center?

    Nov 17, 2020·43m
  479. 479

    [Step by Step] How Do We Evolve from Customer Support to Customer Experience?

    Nov 16, 2020·40m
  480. 480

    Content is King, Channel is Queen, feat. Michelle Grant, Salesforce

    Nov 13, 2020·45m
  481. 481

    The Magic of Logistics? Data and Optimization, feat. Jason Murray, Co-Founder and CEO of Shipium

    Nov 6, 2020·53m
  482. 482

    There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences

    Oct 30, 2020·53m
  483. 483

    The New DIY: Retail Opportunity in the Passion Economy

    Oct 26, 2020·3m
  484. 484

    “I Wouldn’t Allow Our Business to Become Dependent on One Channel" feat. Damian Soong, Co-Founder and CEO of Form Nutrition

    Oct 23, 2020·51m
  485. 485

    A Tale of Two Recoveries: Popshelf, The K-Shaped Recovery, and Spending Power

    Oct 16, 2020·55m
  486. 486

    Parade: Reimagining a Value Brand, feat. Jack Defuria, Co-Founder and Chief Digital Officer

    Oct 9, 2020·29m
  487. 487

    Capital and the Creator Economy: Two Conversations with Sari Azout

    Oct 2, 2020·1h 1m
  488. 488

    The Anti-Blands: Existential Brands and the New Dadaism

    Sep 25, 2020·45m
  489. 489

    CPG: "Around You, On You, In You"

    Sep 18, 2020·58m
  490. 490

    "Low-Cost Indulgence" feat. Mayssa Chehata, Founder and CEO at BEHAVE Candy

    Sep 4, 2020·44m
  491. 491

    Walmart's Midlife Crisis: The Rise and Fall of Small Business in 2020

    Aug 28, 2020·46m
  492. 492

    Pants = Tyranny: A Retail Rebirth Report Review

    Aug 21, 2020·1h 3m
  493. 493

    Employing the Highest Levels of Integrity, feat. Nilla Ali, SVP of Commerce at BuzzFeed

    Aug 14, 2020·46m
  494. 494

    “The Plan Was Always to Go Back to Membership” - feat. Jeremy Cai - CEO at Italic

    Aug 7, 2020·1h 6m
  495. 495

    Announcing NBCUniversal Checkout, Feat. Evan Moore, Vice President of Commerce Partnerships

    Aug 4, 2020·38m
  496. 496

    Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect

    Jul 31, 2020·49m
  497. 497

    Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect

    Jul 31, 2020·49m
  498. 498

    Timeless, Thoughtful, and Sustainable, feat. Kyle Hoff, Co-Founder & CEO at Floyd

    Jul 24, 2020·54m
  499. 499

    Streamline and Simplify - feat. Keith Anderson, SVP of Strategy & Insights at Profitero

    Jul 17, 2020·52m
  500. 500

    Announcing Retail Rebirth: A Report from Future Commerce

    Jul 16, 2020·1m