Build with Maggie Crowley

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Product craft from inside the build process.

The gist

Build with Maggie Crowley is a product-management show rooted in the working habits of Drift teams and guests. Episodes translate messy product work into usable rituals: naming work clearly, writing one-pagers, bringing design and engineering into the room, and grounding decisions in customer evidence.

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About Build with Maggie Crowley

Build with Maggie Crowley is a product-management show built around practical operating habits. Its center of gravity is the everyday work that happens before and after a team decides to build. One-pagers, story time, customer evidence, product marketing, copywriting, launch pressure, and AI all sit inside that frame. The show repeatedly asks how a product team turns a problem into shared context, then into a solution people can actually ship. It is specific about artifacts. The one-pager is described through sections such as story, background, goals, requirements, time box, and concepts or references. Story time is treated as the next team step after that, where product, design, and engineering clarify the problem and turn assumptions into open questions. Shipping is treated with similar discipline: commit to a date, name the work, tell a simple story, and bring evidence from customers. The conversations also make room for language itself. Copywriting is presented as part of product work because customer words can shape landing pages, in-product copy, and the way engineers understand what they are building. Product marketing gets similar treatment, with attention to roadmap input, messaging, positioning, market research, competitive context, and sales alignment. The AI episode keeps the subject practical by focusing on applications such as chatbots, image recognition, anomaly detection, information extraction from complex documents, and prediction. The show’s sound is casual but not loose. Guests interrupt, tease, challenge assumptions, and come back to concrete examples. Drift is not just background branding here; it supplies the working setting, the internal customers, and many of the product rituals under discussion. There is a recurring mix of earnest process talk and office-culture humor, including the show’s running appetite for six-star reviews. It suits a listener who wants product management explained as a set of behaviors rather than a set of slogans. The strongest fit is someone working near product, design, engineering, sales, marketing, or AI who wants cleaner ways to frame problems, align teams, and ship.

Made for: Suits a listener who works near product teams and wants concrete practices for scoping problems, aligning teams, and shipping software. It also fits designers, engineers, marketers, and sales partners who want to understand how PM decisions get made.

What sets it apart: The show stands out by using Drift’s own product rituals as working examples instead of staying at the advice level. It connects product management to writing, customer language, team facilitation, product marketing, and AI without treating them as separate disciplines.

In their own words

Build gives you the inside track on all things product and product management. Host Maggie Crowley, former Olympian turned Harvard MBA turned Director of Product Management at Drift, sits down with the best of the best across product management, design, and engineering to bring you lessons from product greats at Atlassian, Pluralsight, VMware, and more.

Why you'd press play

Maggie Crowley's one-pager frames your problem; story time makes your favorite solution wait its turn.

Press play if you want

  • to give designers and engineers room to challenge your assumptions before anyone builds
  • to borrow customers' actual words for product copy instead of polishing your clever headline
Read the full recommendation in PlayNext →
one-pagersstory timeshipping products on timecustomer evidenceproduct marketingcopywriting and storytellingAI in product managementteam alignment

Talks about

Best episodes of Build with Maggie Crowley

Short reviews from the PlayNext desk, based on the episodes we processed.

Why Copywriting & Storytelling Are Key To Product Management (With Drift's Dave Gerhardt)Jan 3, 2023

A candid Drift story turns customer language into a practical tool for product and copy decisions.

Product management comes through here as a writing problem: the work of turning customer language into product choices and copy people can immediately recognize.

Answering Your #1 Question: What's A One Pager?Jan 3, 2023

A practical look at Drift's six-section one-pager for turning customer insight into shared project context.

Build with Maggie Crowley gives the one-pager a practical role: a researched story that defines the problem before a project starts. Maggie and Daphne, both on Drift's product team, break the document into six parts: story, background, goals, requirements, time box, and concepts…

Getting Product, Engineering & Design In The Same Room: What Happens After You Write A One Pager (With Drift's Alexa Nguyen)Jan 3, 2023

A grounded look at turning a one pager into a shared product conversation.

Build looks at what happens after a product manager writes a one pager: story time, where product, design, and engineering meet to clarify the problem and surface the questions that will shape the work.

You Can’t Cherry Pick the Best Parts (and Other Product Lessons from David Cancel)Jan 3, 2023

David Cancel revisits his PM and MBA stance, then makes the stronger case against cherry-picking product frameworks.

David Cancel's visit to Build opens with a useful bit of self-accounting. Maggie brings back his old arguments about hiring PMs and MBAs, and he separates what he meant from the reputation those comments picked up.

The Ins and Outs of Product Marketing with Drift's Aurelia SolomonJan 3, 2023

A practical look at product marketing's place between product, sales, market insight, and the roadmap.

Product marketing gets a useful, grounded look here as Aurelia Solomon traces her route through sales, partnerships, and the discipline itself before laying out how it works with product management.

Podcasts like Build with Maggie Crowley

Episodes

  1. 1

    How to Ship Effectively with Drift's VP of Product

    Craig Daniel, Drift’s VP of Product, explains how Drift used a first-Tuesday release cadence to ship a new product every month.

    Jan 3, 2023·27m·1 clip
  2. 2

    Why Copywriting & Storytelling Are Key To Product Management (With Drift's Dave Gerhardt)

    Hidden gem

    Dave Gerhardt tells Maggie Crowley that copywriting and storytelling are the key to product management because teams must explain the “why” before they build.

    Jan 3, 2023·29m·1 clip
  3. 3

    What It Means To Build With Your Customers In Mind (With Keap's Rob Stevenson)

    Jan 3, 2023·21m
  4. 4

    How to Build High Performing Product Teams (with Fresh Tilled Soil's Richard Banfield)

    Jan 3, 2023·34m
  5. 5

    The Ins and Outs of Product Marketing with Drift's Aurelia Solomon

    Hidden gem

    Maggie Crowley talks with Aurelia Solomon, Drift's director of product marketing, about what PMM does, how it is measured, and why it matters to product managers.

    Jan 3, 2023·41m·4 clips
  6. 6

    Giving Presentation Feedback as a Manager

    Jan 3, 2023·15m
  7. 7

    How Great Products are Like Great Stories with Acquia's Matt Kaplan

    Jan 3, 2023·21m
  8. 8

    Getting Product, Engineering & Design In The Same Room: What Happens After You Write A One Pager (With Drift's Alexa Nguyen)

    Hidden gem

    Build's Maggie Crowley and Drift PM Alexa Nguyen break down "story time," the meeting that happens after a one pager and before solution work starts.

    Jan 3, 2023·20m·2 clips
  9. 9

    Answering Your #1 Question: What's A One Pager?

    Hidden gem

    Maggie and Daphne answer the question what is the one pager on Build by showing why Drift uses it as the first step before any project begins.

    Jan 3, 2023·21m·1 clip
  10. 10

    You Can’t Cherry Pick the Best Parts (and Other Product Lessons from David Cancel)

    Hidden gem

    David Cancel revisits his old positions on hiring PMs and MBAs with Maggie Crowley, saying the answer is still “it depends” on domain and company stage.

    Jan 3, 2023·14m
  11. 11

    A Quick Update from Maggie

    Sep 30, 2021·3m
  12. 12

    The Ins and Outs of Product Marketing with Drift's Aurelia Solomon

    Sep 24, 2021·41m
  13. 13

    [Rebroadcast] Answering Your #1 Question: What's a One-Pager? (With Daphne Funston)

    Maggie Crowley re-releases an episode explaining the OnePager, a tool for scoping and defining problems in product development.

    Sep 10, 2021·22m
  14. 14

    Giving Presentation Feedback as a Manager

    Aug 27, 2021·15m
  15. 15

    How to Turn Advice into Action with Whoop's Ben Foster

    Aug 13, 2021·38m
  16. 16

    Building Early Stage Products with Levels Co-Founder David Flinner

    Jul 30, 2021·33m
  17. 17

    Prioritization with Productboard's Srinivas Krishnamurti

    Jul 16, 2021·43m
  18. 18

    Product Manager vs. Chief of Staff with Drift's Terrance Rogers

    Jun 18, 2021·45m
  19. 19

    Staying Motivated in Product

    Jun 4, 2021·7m
  20. 20

    Building in a Crowded Market with Undock's Nash Ahmed

    May 21, 2021·30m
  21. 21

    How to Negotiate a Job Offer with Linda Zhang

    May 7, 2021·32m
  22. 22

    Good Product Management Explained, with GoodRx's Ravi Dev

    Apr 23, 2021·31m
  23. 23

    One Quick Lesson About (Over) Relying on Data

    Apr 9, 2021·6m
  24. 24

    What Comes After Strategy with Benchling's Jon Fan

    Mar 26, 2021·34m
  25. 25

    Back to Basics: Ravneet Uberoi on How to Work with Engineering

    Mar 12, 2021·18m
  26. 26

    Seven Questions for Better Prioritization

    Feb 26, 2021·8m
  27. 27

    Cracking the PM Career with Jackie Bavaro

    Feb 12, 2021·28m
  28. 28

    Data-Driven Decision Making with Mode Co-founder & CEO Derek Steer

    Jan 29, 2021·38m
  29. 29

    Maggie's Top 5 Product Lessons for 2021

    Jan 15, 2021·17m
  30. 30

    The Crossover Episode: Behind the Scenes with Drift's Podcast Hosts

    Three podcast hosts discuss their experiences and lessons learned from running side-hustle podcasts while working full-time.

    Dec 30, 2020·28m
  31. 31

    Managing Product Managers With Robinhood's Dheerja Kaur

    Dec 18, 2020·38m
  32. 32

    Product Strategy Teardown With Box's Ibrahim Bashir

    Dec 4, 2020·55m
  33. 33

    Value Creation And Monetization With Stripe's Tara Seshan

    Nov 20, 2020·32m
  34. 34

    Making Research Matter With Adam Thomas

    Nov 6, 2020·29m
  35. 35

    What Product Managers Need To Know About AI With Ashley Fidler

    Maggie Crowley interviews Ashley Fidler about practical applications of AI in product management, debunking myths and discussing use cases like chatbots and anomaly detection.

    Oct 23, 2020·25m
  36. 36

    The Right Way To Roadmap With ProdPad CEO & Co-Founder Janna Bastow

    Oct 9, 2020·40m
  37. 37

    Why Product-Led Organizations Win With Pendo CEO & Founder Todd Olson

    Sep 25, 2020·28m
  38. 38

    Three Communication Lessons from Sales

    Sep 11, 2020·10m
  39. 39

    Winning In A Crowded Market With Joah Spearman, Founder & CEO of Localeur

    Maggie Crowley interviews Joa Spearman, founder of Locallure, about his journey starting a local recommendations company in a crowded market.

    Aug 28, 2020·31m
  40. 40

    Building Moats With Doist's Amir Salihefendic

    Aug 14, 2020·24m
  41. 41

    Growing & Managing Technical Teams With Camille Fournier

    Jul 31, 2020·33m
  42. 42

    Collaboration With Range Co-Founder Braden Kowitz

    Jul 17, 2020·23m
  43. 43

    Becoming Indistractable At Work With Author Nir Eyal

    Jun 19, 2020·30m
  44. 44

    Conquering Tech Debt Through Empathy With Corgibytes' CEO Andrea Goulet

    Jun 5, 2020·37m
  45. 45

    Becoming Product Manager Managers With The Drift Product Leads

    May 22, 2020·25m
  46. 46

    Buffer's Katie Womersley On Managers And Mental Health

    May 8, 2020·26m
  47. 47

    What Good Process Looks Like With Harvest's Kevin Stewart

    Apr 24, 2020·27m
  48. 48

    How To React To A Changing Market With Drift's Craig Daniel

    Apr 10, 2020·21m
  49. 49

    Unpopular Opinions With Looker's Nick Caldwell

    Mar 27, 2020·28m
  50. 50

    How To Set (And Hit) Goals With Elias Torres (Drift's Co-Founder & CTO)

    Mar 13, 2020·34m