Automating Quality

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Validation, audits and root causes for regulated life sciences

The gist

Automating Quality, sponsored by Solabs, is a guest-interview show about how compliance works in regulated life sciences: validation, vendor qualification, internal audits and investigations. The conversations stay practical and get down to risk tiers for software vendors, self-inspections with proper resources, fishbone analysis and the five whys.

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About Automating Quality

Automating Quality is an interview show about quality management and regulatory compliance in the life sciences, sponsored by Solabs. On the show, Solabs is described as a company that helps mid-sized life sciences organizations with an EQMS called Solabs QM10. Philippe hosts much of the recent run and introduces himself as its CEO. The cold opens say so plainly. The subjects are the everyday mechanics of a regulated quality system. Validation. Vendor qualification. Internal audits. Investigations. In 'Episode 63 - Qualification of Software Vendors with Masha Ivankovic', vendors are sorted by risk. Software that directly affects product quality, such as a system that controls temperature or humidity in a pharmaceutical process, ranks high. Business continuity and complexity count as well: custom builds rate higher than configurable tools, and off-the-shelf firmware rates lowest. The biotech conversation with Paul Michel is just as specific. It explains that the FDA divides oversight of biologics between two centers while EMEA and Health Canada do not, and it points to the ICH Q5 series for biologics. With Jim Ferguson the focus is self-inspection. Mature organizations have a quality culture, less mature ones push it down the list, and inspections tend to bring the difference out as observations and findings. The value-added quality episode with Ed Siurek argues for efficiency over investigations that drag on for weeks or months. It also recalls a time before ISO 13485, when ISO 9000 was the reference, and makes the point that good enough is not always the standard. The host bills 'Episode 60: Investigative Methods with Michael Tyo' as a follow-up to episode 59, though he says it also works on its own. It moves step by step, like a worked lesson. A fishbone analysis asks whether the work environment was too hot, too dark or too noisy. Then the five whys trace a rejected lot back to a contaminated raw material that was accepted on an identity test alone. Mandy and a co-host present an episode introduced as the first of a three-part series on AI in regulated industries. There, CSA is treated as a shift rather than a shortcut, and the talk covers intended use, risk rationale, keeping control over time and quality agreements with software vendors. Risk keeps coming back across these conversations: how to rank a vendor, how to justify a validation approach, how far to dig for a root cause. Episodes end by pointing to the show notes for guest contact details, and Philippe invites suggestions for future subjects. For a first listen, the vendor qualification and investigative methods episodes show the format at its most concrete.

Made for: Suits a listener in regulated life sciences quality, validation or compliance work who wants practical walk-throughs of vendor risk, self-inspections and root-cause methods rather than broad industry commentary.

What sets it apart: Much of the recent run is hosted by the CEO of the EQMS company that sponsors the show, and the conversations get down to procedure: risk tiers for software vendors, the ICH Q5 series, and a five-whys trace of a rejected lot.

In their own words

Welcome to the Automating Quality show sponsored by SOLABS, with your host Mandy Gervasio, Technology and Life Sciences industry veteran. The Automating Quality podcast is designed to provide professionals in the regulated Life Sciences industry with best practice perspectives as well as employable strategies and tools relevant to current industry trends. Listeners will come to understand pressing issues in the space and hear best in class thought leadership on various topics such as Quality, Training and Regulatory Compliance driven from an automation lens.

Why you'd press play

Philippe's ERP-to-EQMS example puts your cosmetic field-change panic in perspective.

Press play if you want

  • to turn internal audits into better questions about investigator training and root cause analysis
  • to hear why CSA shifts your validation effort toward risk without making the work disappear
Read the full recommendation in PlayNext →
CSA and validationAI in regulated industriesSoftware vendor qualificationInternal audits and self-inspectionsGxP compliance in biopharma manufacturingRoot-cause investigation methodsRisk-based quality decisionsQuality standards such as ISO 13485

Talks about

Best episodes of Automating Quality

Short reviews from the PlayNext desk, based on the episodes we processed.

Episode 65 - From CSV to CSA: Rethinking Validation in the Age of AI with Niyati PatelApr 7, 2026

A grounded discussion of risk-based validation, lifecycle control, and critical integrations.

Automating Quality starts its three-episode look at AI in regulated industries with a grounded question: where CSA and validation now fit. Mandy, Philippe, and their guest set CSA beside traditional CSV, then keep returning to risk rationale: what a system is meant to do, what…

Episode 62: Leveraging Internal Audits with Jim FergusonAug 19, 2025

Jim Ferguson explains how internal audits can strengthen quality culture before inspection findings expose weak systems.

Automating Quality frames internal audits as a practical tool for making an organization better, not just preparing it for outside scrutiny. Philippe Godot speaks with Jim Ferguson, owner and president of New Call Consulting, about self-inspections, quality culture, and…

Episode 61: Value Added Quality with Ed SiurekJun 5, 2025

A practical case for treating quality systems as a source of speed, safety, and customer confidence.

Automating Quality frames value-added quality as more than a compliance exercise. In this discussion, Ed Surak of ES3 Solutions presents quality consulting as a way to help life sciences organizations meet standards, build systems that match how their teams work, and keep…

Podcasts like Automating Quality

Episodes

  1. 1

    Episode 65 - From CSV to CSA: Rethinking Validation in the Age of AI with Niyati Patel

    Hidden gem

    CSV is described as a document-heavy model built around IQ, OQ, PQ scripts, while CSA re-centers validation on risk, intended use, and the system behavior that matters.

    Apr 7, 2026·25m·1 clip
  2. 2

    Episode 64: Compliance in the Biotech Industry with Paul Michel

    Philippe Godreau interviews Paul Michel about GXP compliance in biopharma manufacturing, covering regulatory challenges and best practices.

    Feb 16, 2026·23m·1 clip
  3. 3

    Episode 63 - Qualification of Software Vendors with Masha Ivankovic

    Masha Ivankovic discusses the qualification of software vendors in the pharmaceutical and biotech industries, focusing on regulatory compliance and validation.

    Nov 18, 2025·16m
  4. 4

    Episode 62: Leveraging Internal Audits with Jim Ferguson

    Hidden gem

    ["Automating Quality centers on internal audits, with Philippe Godot interviewing Jim Ferguson of New Call Consulting about how audits prepare companies for Health Canada, FDA, European Union, client, and corporate inspections.", "Jim says he has more than 25 years in quality and compliance, has conducted over 300 audits, and recently compared his own work with a Pharmaceutical Sciences Group event in Toronto and a Health Canada 'day with the inspectors' session.", "He argues that external consultants bring 'fresh eyes,' senior-management buy-in, and structured CAPA follow-up through tools such as TrackWise, root-cause methods, and effectiveness checks.", "The episode closes with recurring findings Jim still sees after decades: inadequate documentation, backdated records, outdated forms, weak training, superficial root-cause analysis, and equipment qualification problems."]

    Aug 19, 2025·24m·1 clip
  5. 5

    Episode 61: Value Added Quality with Ed Siurek

    Hidden gem

    Automating Quality brings Philippe Godot, CEO of Solabs, together with Ed Surak of ES3 Solutions to discuss value-added quality in life sciences.

    Jun 5, 2025·27m·2 clips
  6. 6

    Episode 60: Investigative Methods with Michael Tyo

    Nov 5, 2024·19m
  7. 7

    Episode 59: Introduction to Investigations with Michael Tyo

    Oct 1, 2024·19m
  8. 8

    Episode 58: Discovering AIBOM and the Future of SBOM with Joseph Silvia

    Hidden gem

    AI-BOMs document AI models, training methodologies, data, intended uses, algorithms, libraries, performance metrics, and potential bias.

    Aug 6, 2024·15m·1 clip
  9. 9

    Episode 57: Introduction to the Software Bill of Materials with Joseph Silvia

    Joe Sylvia compares a software bill of materials to a food label, showing how it lists software components and dependencies.

    Jul 9, 2024·17m·1 clip
  10. 10

    Episode 56: Tips and Tricks for Maintaining Inspection Readiness with Caroline Guay-Adam

    Jun 4, 2024·18m
  11. 11

    Episode 55: Inspection Readiness Strategies with Caroline Guay-Adam

    May 7, 2024·15m
  12. 12

    Episode 54: Risk Management Tools and Techniques with Michael Tyo

    Feb 6, 2024·16m
  13. 13

    Episode 53: Leveraging the FDA's Warning Letters with Michael Tyo

    Jan 9, 2024·19m
  14. 14

    Episode 52: Supplier Quality Management w. Mandy Gervasio

    Nov 28, 2023·17m
  15. 15

    Episode 51: Takeaways from 2023 Quality Conferences with Mandy Gervasio

    Oct 17, 2023·21m
  16. 16

    Episode 50: Analytics for GMP Floor Environment with Jamie Villeneuve

    Aug 1, 2023·16m
  17. 17

    Episode 49: Designing Analytics for the Life Sciences Industry with Jamie Villeneuve

    Jul 4, 2023·16m
  18. 18

    Episode 48 - Supplier Management Quality for the Medical Devices Industry with Joseph Silvia

    May 2, 2023·14m
  19. 19

    Episode 47 - Overview of the Draft Guidance for Computer Software Assurance with Joseph Silvia

    Apr 4, 2023·19m
  20. 20

    Episode 46 - Defining Data Quality with Steve Gens

    Jan 10, 2023·18m
  21. 21

    Episode 45 - The World Class RIM Benchmark by Gens & Associates Featuring Steve Gens

    Dec 13, 2022·23m
  22. 22

    Episode 44: Good Machine Learning Practices for the Medical Devices Industry with Ben Locwin

    Nov 1, 2022·16m
  23. 23

    Episode 43: Artificial Intelligence and Machine Learning in the Medical Devices Industry with Ben Locwin

    Oct 4, 2022·21m
  24. 24

    Episode 42: Gens & Associates' Quality Benchmark with Katherine Yang-Iott

    Sep 6, 2022·26m
  25. 25

    Episode 41: Framework for the FDA's Real-World Evidence Program with Ben Locwin

    Aug 2, 2022·18m
  26. 26

    Episode 40: What are Real-World Data and Real-World Evidence? With Ben Locwin

    Jul 12, 2022·22m
  27. 27

    Episode 39: Clinical Inspection Readiness: The Closing Phase with Nathalie Bourgouin

    Jul 7, 2020·21m
  28. 28

    Episode 38: Data Integrity and Data Governance in a Remote Work Environment with Ben Locwin

    Jun 9, 2020·36m
  29. 29

    Episode 37: Clinical Inspection Readiness: the Execution and Monitoring Phase with Nathalie Bourgouin — Part 3

    Mar 31, 2020·17m
  30. 30

    Episode 36: Clinical Inspection Readiness: the Planning Phase with Nathalie Bourgouin — Part 2

    Mar 17, 2020·26m
  31. 31

    Episode 35: Clinical Inspection Readiness: the Initial Stage with Nathalie Bourgouin — Part 1

    Mar 3, 2020·20m
  32. 32

    Episode 34: Artificial Intelligence from a Life Sciences' Perspective

    Feb 18, 2020·24m
  33. 33

    Episode 33: Case Study for Implementing an EQMS from a System Owner's Lens

    Feb 4, 2020·37m
  34. 34

    Episode 32: Major Trends in Automation for the Life Sciences Industry in 2020

    Jan 21, 2020·26m
  35. 35

    Episode 31: Guest Tribute Show: 'Best of' Moments from the Last Two Seasons!

    Dec 10, 2019·28m
  36. 36

    Episode 30: Inspection Readiness from a GCP and GMP Lens with Nathalie Bourgouin

    Nov 26, 2019·30m
  37. 37

    Episode 29: Data Migration and Data Integrity with Philippe Gaudreau

    Nov 12, 2019·33m
  38. 38

    Episode 28: Regulatory Convergence and Its Impact on the Life Sciences Industry

    Oct 16, 2019·14m
  39. 39

    Episode 27: The LIR Process and Key Considerations for Robustness with Kathryn Landes

    Oct 2, 2019·27m
  40. 40

    Episode 26: Current Hot Trends in the Medical Device Industry

    Sep 4, 2019·17m
  41. 41

    Episode 25: How to Leverage a Risk-Based Approach to Develop, Implement, and Maintain Your IT Programs, with Phil Becker

    Aug 6, 2019·32m
  42. 42

    Episode 24: All About the Quality Risk Management Lifecycle

    Jul 9, 2019·23m
  43. 43

    Episode 23: Innovation to Retrovation: Maintaining GTP in a GxP World, with Jay Turner

    Hosts Mandy Gervasio and Philippe introduce a returning guest, Jay Turner, to discuss the concept of retrovation and maintaining GTP in a GxP world.

    Jun 25, 2019·33m
  44. 44

    Episode 22: Justin Lacombe on Quality by Design

    Jun 11, 2019·27m
  45. 45

    Episode 21: Michael de la Torre on GMP Inspection Analytics

    May 21, 2019·26m
  46. 46

    Episode 20: Investigation Deviations and Non-Conformances with Lisa Helmonds Vice President from MWA Consulting

    Lisa Helmonds from MWA Consulting discusses investigation of deviations and non-conformances in the final episode of a quality management podcast series.

    May 7, 2019·34m
  47. 47

    Episode 19: Management Review and Quality Metrics with Lisa Helmonds from MWA Consulting

    Lisa Helmonds discusses management review and quality metrics in the life sciences industry.

    Apr 23, 2019·25m
  48. 48

    Episode 18: Quality Culture with Lisa Helmonds from MWA Consulting

    Lisa Helmonds discusses her background in quality and the importance of quality culture in the life sciences industry.

    Mar 26, 2019·22m
  49. 49

    Episode 17: Quality Agreements with Lisa Helmonds from MWA Consulting

    Mandy Gervasio interviews Lisa Helmonds about quality agreements in life sciences as part of a six-episode series on automating quality.

    Mar 12, 2019·28m
  50. 50

    Episode 16: Continuous Improvement of Quality Management Systems

    Feb 26, 2019·13m