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Taylor Fuller, World Golf Village | Episode No. 478

·55 min·1 clip

Arnold Palmer would sit at his table specifically to introduce himself to guests wearing hats indoors and ask them to remove them.

This episode features host Ricky Potts interviewing Taylor Fuller, the marketing manager at World Golf Village in St. Augustine, Florida. Fuller details his unconventional career path from a journalism student in Vermont to a key role at this historic golf resort. He explains how a summer job in outside service at the Equinox Golf Resort sparked his passion for hospitality. Fuller studied communications at Lyndon State College before entering the golf industry. He credits his hiring at World Golf Village in 2019 to a connection made by the resort's general manager, Lon Grundy. The property features two championship courses: the Slammer & Squire, named for Gene Sarazen and Sam Snead, and the King & Bear, co-designed by Arnold Palmer and Jack Nicklaus. Fuller describes the King & Bear as the only collaborative design ever done by Palmer and Nicklaus. The resort offers stay-and-play packages with partners like the on-site Renaissance hotel and others near the beach or downtown St. Augustine. A key dining venue is AJ's Kitchen & Cocktails, named for Arnie and Jack, which serves local seafood and Southern dishes. Fuller highlights unique annual events hosted at the resort, including Bill Murray's Caddyshack tournament and a festive "Grinch Open" costume tournament. He shares an insightful story about Arnold Palmer's personal tradition of sitting at a specific table at Bay Hill to greet guests. The property utilizes a "Turf Saver" cart path management system to preserve course conditions. Club rentals are available for $75 per set, featuring current Callaway equipment, and tee times can be booked up to a year in advance. Fuller recommends the True Access membership program for discounted rates at courses nationwide. He notes St. Augustine's distinction as the oldest city in the continental U.S., with historic attractions like the old fort and St. George Street. The conversation is casual and friendly, filled with personal anecdotes and mutual enthusiasm for golf and customer service. Listeners planning a Florida golf trip or interested in resort operations will find this episode valuable. Those seeking deep technical analysis of golf or course architecture might find the content too conversational.

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