The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews · Golf Radio Network

James Cronk, eGolf Waiver | Episode No. 497

·1 hr 3 min·4 clips

A Michigan resort says eGolf Waiver cut unrecovered cart damage from $55,000–$60,000 to $5,000.

1. The Wednesday Match Play Podcast, brought to you by Eden Mill St Andrews, centers this episode on James Cronk and eGolf Waiver for golf clubs. 2. Ricky Potts hosts James Cronk, who is tied to eGolf Waiver, and James says he and Scott represent the platform in North America. 3. The episode asks what a golf-specific digital waiver can do for risk management, insurance, and day-to-day operations. 4. James says eGolf Waiver replaces paper waivers with a cloud-based system for golf carts, rental clubs, and other club activities. 5. He says private clubs, daily-fee facilities, and resort operators all ask for ways to protect themselves from claims and damage. 6. James contrasts a digitally signed waiver with accepting generic terms and conditions on a screen. 7. He says a digital signature tied to a name, cell phone number, and date of play is stronger evidence in court or in an insurance case. 8. James says insurance companies may reduce premiums or limit premium increases when a club can show it uses waivers. 9. He gives the example of a Michigan resort with 72 holes and 280 carts that said unrecovered cart damage dropped from $55,000–$60,000 to $5,000 after implementation. 10. He says that result was partly about better tracking and partly about changed behavior after people signed digitally. 11. James says waiver use can discourage frivolous claims when someone later asks whether the guest signed a waiver. 12. He says the waiver can include golf balls, house damage, gopher holes, cart incidents, and other common risks. 13. James traces the product to Contractor HQ in Australia and names Luke and Phil as the original builders. 14. He says he and Scott first brought eGolf Waiver to Canada at the end of 2024 and then to the U.S. in 2025. 15. James says the Australian market already had about 160 clubs using the platform before North America expansion. 16. He says clubs can deploy the waiver at the counter, at the first tee, when handing out cart keys, or in advance by email. 17. James says Lightspeed can trigger a waiver email after a tee time booking and show waiver status on the tee sheet. 18. The conversation stays practical and conversational, with Ricky pressing for examples and James answering with specific club workflows and cost figures. 19. Golf operators, GMs, and risk managers who handle carts, rentals, and liability should get value from this episode. 20. Listeners looking for swing tips or tournament coverage can probably skip it.

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