
The Local Government Cafe Podcast · Local Gov Cafe
Leadership in Action: How Vaughan’s Public Works Revolutionized Workplace Culture
·18 min·1 clip
Zorn describes how Vaughan's Public Works had only 35% staff engagement and a culture of fear in 2013.
As heard by us
A practical look at how trust, recognition, and steady leadership reshaped Vaughan's public works culture.
The Local Government Cafe episode presents Vaughan's Public Works Department as a case study in municipal culture change. Zorn Pasta describes how the team started from very poor 2013 employee engagement results and then built a stronger workplace through a playbook, 2,300 hours…
Why you'd press play
You want a grounded municipal turnaround story with concrete leadership moves and no fluff today.
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