The Local Government Cafe Podcast · Local Gov Cafe

Balancing Expectations and Strategic Priorities: Reflections on the Role of the CAO

·17 min·1 clip
Bev Hendry called a facilities manager who had been a thorn in her side to thank her after realizing the complexity of municipal facility work.
This episode features Bev Hendry, a retired CAO with over 35 years in local government, discussing her career journey from provincial roles to municipal leadership. She shares insights on strategic planning, issues management, public engagement, and fostering positive council-staff relationships, highlighting practical lessons for balancing expectations in public service.

As heard by us

A grounded municipal leadership conversation about strategic plans, shifting priorities, and the discipline behind CAO work.

Bev Hendry comes across as a seasoned municipal leader, with more than 35 years in local government and past leadership roles with both the Ontario Municipal Administrators Association and the Canadian Association of Municipal Administrators.

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Why you'd press play

When a new issue keeps showing up, this local-government chat shows why a strategic plan can keep the work on track.

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