The ITAM Executive: A Podcast for IT Asset Management Professionals · Anglepoint

Navigating IBM’s IASP Evolution: How to Confidently Move Forward with the CVA Program

·34 min·1 clip

$1.25 trillion IT spend, 500+ apps per enterprise: software is strategic. CVA delivers visibility to reduce risk and costs.

Javier Moreno interviews Kim Humphreys from IBM about the Client Value Acceleration (CVA) program evolution. Kim shares her journey from product engineering to customer success leadership, explaining why adoption and client outcomes matter more than feature development. The episode details how CVA helps enterprises manage risk, optimize costs, and unlock strategic value from their IBM investments through visibility and actionable insights. Real-world database scenario illustrates the hidden asset management challenges most enterprises face.

As heard by us

A practical look at IBM's CVA path, with enough process detail to matter to ITAM teams.

The piece presents IBM's Client Value Acceleration program as a continuation of IASP rather than a hard reset. It keeps the existing IASP terms in view, adds IBM cloud terms to clarify how data will be protected, and links the change to a more unified customer success motion…

Read the full review in PlayNext →

Why you'd press play

You need the IASP-to-CVA transition translated into plain operational terms.

Read the full recommendation in PlayNext →

Listen to the show on

Apple Podcasts Spotify

Play clips from this episode More from The ITAM Executive: A Podcast for IT Asset Management Professionals