The Government Technology Insider Podcast · Government Technology Insider
The Promise of a Digital-First Government
·19 min·1 clip
Luke Norris states the U.S. spends about a billion dollars processing paper, driven by outdated policy mandates.
As heard by us
A clear case for making government service feel closer to the tools people already use every day.
This episode argues that government service delivery works better when people can handle routine tasks on phones, in apps, or through self service flows.
Why you'd press play
Press play if you want a plainspoken case for digital-first government that can cut calls and help residents solve problems online.
Listen to the show on