The Government Technology Insider Podcast · Government Technology Insider
The Four Keys to Kansas’s Award-Winning Unemployment Insurance Transformation
·18 min·1 clip
Secretary Schultz argues the biggest pitfall in government IT is expecting a 'perfect' system at launch instead of perpetual adaptation.
As heard by us
A state modernization case study about uptime, data cleanup, and delivery discipline.
Kansas's unemployment insurance overhaul reads as an operations story rather than a victory lap. An old mainframe, undocumented code from the 1970s and 1980s, duplicate systems, and the need to reverse engineer processes all point to a program that had lost a clear source of…
Why you'd press play
For when you want a real-world look at modernizing Kansas unemployment insurance.
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