The Government Technology Insider Podcast · Government Technology Insider

Agentic AI in the Public Sector: Reducing IT Burden and Scaling Efficiency

·11 min·1 clip

Agentic agents go beyond automation—they don't just recommend, they act.

This episode explores how artificial intelligence is transforming federal IT operations, featuring an interview with BMC Helix's Nate Riley about AI-driven self-service tools, agentic agents, compliance challenges, and practical strategies for scaling AI adoption in government agencies. The discussion covers both technical implementation and workforce considerations for public sector IT leaders.

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