The Functional Nurse Podcast - Nursing in Functional Medicine · Brigitte Sager, DNP

Interview With Natalie Mullin Of Practice Better

·48 min·4 clips

Bridget Sager opens with a pressure point that will feel familiar to nurse entrepreneurs. She and Natalie Mullen of Practice Better talk about growing a practice in a way that supports both patients and the practitioner, instead of steering everything toward burnout. Natalie explains that Practice Better is an EHR and practice management software platform for health and wellness practitioners. From there, the conversation moves from software basics into service design. Bridget and Natalie talk through how practitioners can scaffold their services, starting with one-on-one care and then moving people into packages, group programs, memberships, or meal plan services that fit the next stage. It stays practical throughout. They also talk about why packages often work better than asking clients to book visits one at a time, especially when a practitioner wants a steadier flow and a clearer path for offboarding and onboarding. The episode keeps circling back to sustainability. Natalie and Bridget discuss how different price points can open access for more people, while still leaving room to think carefully about what each offer should cost. That balance matters. They note that group coaching can be more affordable in some settings, but in others it may be a higher ticket service depending on what is built into it. From there, the discussion widens into how a larger practice may rely less on one-to-one visits. Bridget and Natalie describe a model where a practitioner can serve more patients by creating offerings that meet people at different points of readiness and affordability. The tone stays grounded. Natalie also points to how much you can customize inside Practice Better, which makes the platform useful for practitioners who want their systems to match their own way of working instead of forcing a rigid template. Bridget keeps the focus on building a functional nursing practice that is clear, flexible, and not overloaded by the demands of constant one-to-one care.

As heard by us

A grounded look at growing a nurse-led practice without overloading it.

Bridget Sager makes a familiar business problem feel concrete: how a nurse-led practice can grow without turning into a burnout machine. Her conversation with Natalie Mullen of Practice Better spends real time on packages, memberships, group offers, and the client journey, so…

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Why you'd press play

When your schedule is full and your practice still feels hard to scale.

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