The Charity Charge Show - Nonprofit Podcast · Charity Charge

Inside Hope and Healing Survivor Resource Center’s Approach to Outcomes

·21 min·1 clip

After up to 12 months of clinical sessions, over 80% of clients no longer show PTSD scores.

1. The Charity Charge Show episode focuses on Hope and Healing Survivor Resource Center’s approach to survivor services and outcomes. 2. Grayson Harris hosts Teresa Stafford-Bright, the CEO of Hope and Healing Survivor Resource Center, because she leads the nonprofit’s service model and donor strategy. 3. The episode asks how a survivor-resource center can prove impact, keep services free, and raise unrestricted dollars for operations. 4. Teresa says Hope and Healing has existed since 1974 and serves survivors of sexual violence, domestic violence, and human trafficking in Summit and Medina counties in Northeast Ohio. 5. She describes a trauma-informed response that includes a 24-hour hotline, 24-hour shelter, counseling services, court advocacy, and support at hospitals after forensic medical exams. 6. Teresa says the organization also works with law enforcement, prosecutors, schools, K-12 programs, higher education, and after-school programs to prevent interpersonal violence. 7. She says the prevention work includes healthy relationships, consent, disclosure guidance, and teaching people how to support a loved one who has experienced violence. 8. Teresa says the center employs about 100 full-time and part-time staff, including licensed clinicians and licensed intervention specialists who understand the law. 9. She says the Summit County shelter holds about 100 people, and about 50% of the clients at any time are children. 10. Teresa says the shelter building was a former nursing home gifted by the city about 10 to 12 years ago and required a complete renovation. 11. She says the utility bill is roughly $6,000 a month and the organization provides three meals a day to more than 100 people in Summit County and about 25 people in another shelter. 12. Teresa says many grants cover programming but not operational costs, so the organization has to tell stories that help the community fund maintenance, utilities, and staffing. 13. She says the organization keeps services free because survivors should not have to pay for counseling or emergency shelter after a crime. 14. Teresa says leaders must measure results, listen to survivors, and avoid a one-size-fits-all approach to programming. 15. She says the organization rebranded from the Battered Women's Shelter and the Raid Crisis Center of Summit and Medina Counties into Hope and Healing Survivor Resource Center. 16. Teresa says the team reduced hotline confusion and started leading with outcomes, including more than 90% of survivors reporting better safety and hope for the future. 17. She says survivor data show that after up to 12 months of clinical sessions, over 80% of clients no longer show PTSD scores. 18. Teresa’s tone is direct and practical, and Grayson’s questions stay focused on operations, donor education, and fundraising language. 19. People interested in nonprofit fundraising, survivor services, and operational sustainability would likely benefit. 20. Listeners wanting a highly personal survivor story may find the episode too organizational.

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