The Alldus Podcast - AI in Action · Alldus International

Women in ServiceNow Series E09: Jan Pennel, ServiceNow Practice Lead at Dexian IT Solutions

·17 min·1 clip
Jan Pennel reveals whether leaders should act as gardeners or landscape designers to drive team success.
This episode features Jan Pennel, ServiceNow practice lead at Dexian, discussing her unconventional career journey from music to tech leadership. She shares insights on balancing work-life challenges, leadership analogies, and the impact of AI in ServiceNow, including practical case studies and advice for aspiring professionals.

As heard by us

A calm leadership conversation anchored by a memorable management analogy.

Jan's conversation gives a clear picture of leadership inside the ServiceNow ecosystem. Her path, from a school of music degree to university work and then to practice lead at Dexians, gives the episode a grounded shape.

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Why you'd press play

A steady conversation about leading people while still keeping delivery in view.

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