Soul Craft Your Way to 100K Podcast · Carmen Marshall

SCYWT100K Office Hours - Carmen 11/12/25

·1 hr 2 min·4 clips

A dentist assistant says, “nobody ever says” she feels fantastic, then asks about phototherapy patches.

Gabby is in Australia. She catches up on the move back, the seven-month stay, and the Bali villa she decided to sell after the flood, which gives the call a personal, grounded opening. Christine joins the room. The conversation then turns to a live coaching question about a prospect who replied once after the first outreach and then stopped answering. The teaser stays short. The advice is that the message already does enough, because it names the company, gives a quick sense of the process, and opens the door without trying to sell too hard. Silence is not treated as a problem. The coach points out that the person may simply be busy, may not use email much, or may only check a Hotmail inbox now and then. The next move is practical: ask how the person prefers to communicate, whether that is text, Messenger, or something else, and use that channel instead of pushing harder on email. Facebook comes up too. The room talks through friending the prospect there, and how that can feel awkward if it is handled too heavily. The tone stays supportive. The questions get reworked into a simpler pattern, so the same situation can be handled with less guesswork next time. The back half shifts to the broader program schedule. The group is told that module six is behind them, modules seven and eight are next, and the learning continues through twice-monthly office hours after that. A holiday break is also noted. That admin detail keeps the support structure clear as the weekly rhythm changes. The whole exchange feels like a working coaching room. It is less about polished presentation than about turning one live problem into something others can reuse.

As heard by us

A brief follow-up, a short teaser, and one direct question about how to reach the prospect.

Gabby is back in Australia after the 31st flight and the 1st drive, and the episode also touches the Bali villa sale after the flood. The coaching lands on a prospect who answered once, then went quiet.

Read the full review in PlayNext →

Why you'd press play

When a lead goes quiet, this gives you the next move.

Read the full recommendation in PlayNext →

Listen to the show on

Apple Podcasts Spotify

Play clips from this episode More from Soul Craft Your Way to 100K Podcast