Software Process and Measurement Cast · Thomas M. Cagley Jr
Symptoms Are Not The Root Cause Of Pain, New Team Mates
·35 min·3 clips
Tom Cagley reveals how organizations waste time and money by treating symptoms instead of root causes in work intake.
As heard by us
A practical look at work intake, team change, and the cost of fixing the wrong problem.
Tom Cagley keeps the episode on a plain, useful question: what happens when a team fixes the symptom and misses the real problem. The work-intake discussion gives that idea a concrete shape, and the shift to Susan Prentice and the arrival of a new team member adds a second…
Why you'd press play
If your team keeps fixing the visible pain, this one asks what is actually broken.
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