Revisionist History · Pushkin Industries

How to Trust and Be Trusted with Rachel Botsman

January 23, 2025·36 min·3 clips

Rachel Botsman explains why transparency can actually destroy trust by turning it into surveillance.

Malcolm Gladwell interviews trust expert Rachel Botsman, who discusses common mistakes in trust decisions, the pitfalls of transparency, and shares personal anecdotes like her family's experience with an untrustworthy nanny. The episode explores how to build high-trust teams and introduces practical tools like the 'trust pause' to improve decision-making.

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