RESTAURANT STRATEGY · Chip Klose
We Suck at Training, But This is How to Do It Better (ENCORE)
·19 min·1 clip
Chip Klose reveals the restaurant industry's 76% staff churn costs up to $45,000 per employee.
As heard by us
Practical restaurant onboarding advice focused on training, churn, and steady handoffs.
Restaurant Strategy makes a plain case for fixing churn at the start: training has to begin on day one and keep going after that. Chip Close argues that many restaurants still leave new hires to figure things out too early, and replacement costs make that a mistake that is hard…
Why you'd press play
Stop losing new hires on day one.
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