Rec Tech: the Recruiting Technology Podcast · Chris Russell

This Healthcare Career Marketplace is a Unicorn

November 3, 2025·29 min·4 clips

Incredible Health has launched two voice AI agents built for healthcare hiring. Gail is designed for nurses. It helps them move into the hiring process with more confidence and more competence. Lynn is designed for talent acquisition teams. It interviews candidates, verifies credentials and qualifications, and can also sell the employee value proposition of specific organizations. The discussion treats voice AI as a working tool rather than a novelty. The show quickly moves into how the products are being used in practice. Abouzaid says the company does not build in isolation. For Lynn, the design and development partners included five health systems: Sutter Health, Baylor Scott & White, New York Presbyterian, Johns Hopkins, and a large multi-state health system. That partnership structure is presented as part of how Incredible Health tests and shapes the product. The episode then turns to nurse reaction. Gail has been live for many months, and the company says 90% of nurses give it a thumbs up and would recommend it to peers. The reasons are specific. Nurses like the 24/7 convenience, and the tools are meant to reduce friction in a process that can be slow, repetitive, and stressful. The conversation also points to a larger goal. Incredible Health wants to improve speed, quality, and cost in hiring. That means the agents are not just about automation for its own sake. They are supposed to help candidates show up better and help employers move faster. The host presses on whether nurses actually accept voice AI. The answer is grounded in live usage and partner feedback, not speculation. The interview keeps returning to the same theme: practical utility. The company is trying to make the first contact, the screening step, and the candidate prep experience easier. The episode frames that as a way to improve outcomes for both sides of the market. It also treats healthcare hiring as a place where small workflow gains can have outsized impact. The result is a vendor interview with real operational texture. It gives listeners a direct look at how a recruiting marketplace is trying to reshape a high-pressure labor category.

As heard by us

Voice AI gets a practical healthcare-hiring frame, with nurse and recruiter use cases both clear.

Incredible Health makes a practical case for voice AI in healthcare hiring. It keeps the focus on speed, confidence, and cost, which helps the pitch feel grounded instead of speculative.

Read the full review in PlayNext →

Why you'd press play

You want the practical case for voice AI in healthcare hiring.

Read the full recommendation in PlayNext →

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