People and Projects Podcast: Project Management Podcast · Andy Kaufman, PMP, PMI-ACP

PPP 497 | A Practical System for Navigating Chaos, with author Richard Carson

·39 min·3 clips

Richard Carson shares the pivotal lesson from his wife—'I don't want your advice, I want you to listen'—and applies it as the most underrated skill for leading change.

Host Andy interviews Richard Carson, author of 'The Book of Change', about his practical, research-based system for leading organizational change. They discuss common pitfalls in change management, the difference between adaptive and transformational change, the critical importance of listening and involving people, and how to properly identify real problems instead of imposing top-down solutions.

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