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Adapting to Technological Changes with Steve Mordue of RapidStart Global

·51 min·3 clips

Steve says AI will move from forms with AI bolted on to apps with no form at all.

Steve Mordue joins from Brazil. He says he has been trying to slow down. Moving there has helped, because life feels a little slower and more laid back, and travel is not as easy from there, so he finds himself traveling less. He says he is still doing what he is doing, but letting the team carry more of the load and getting better at delegating. Ledge opens by asking what Mordue is working on and what matters now. The conversation quickly lands on technological change. Steve frames the first wave of AI as something bolted onto the side of a form. That version can help fill out the form, but it still leaves the form in place. He argues the next step is bigger. In that future, there is no form at all. Instead, people log in to an AI business application and work through the machine directly. The episode then backs up to explain why ChatGPT spread so quickly. Steve says its familiar chat interface mattered as much as the model behind it. People were already used to messaging and chatting, so the leap was not talking to a computer in the abstract, but chatting with a machine through a UI they already knew. The conversation also circles through the big data era. Steve describes that phase as a time when companies got very good at storing information and not as good at using it. AI, in his telling, becomes the thing that lets people ask dumb human questions and get immediate answers. Ledge then compares AI adoption to the internet and mobile shifts, and Steve says AI will likely move faster because cost is a major factor. He ends up back at the old mobile phone era, when business lines could cost thousands a month and people were paying by the minute, which makes today’s adoption curve feel less surprising.

As heard by us

A practical look at AI shifting from a bolt-on helper to core business software.

This episode treats AI adoption as a shift from helper to infrastructure: first the tool fills out the form, then the form fades away and the user logs into an AI business app. The point stays practical throughout.

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Why you'd press play

If you want a plain-English take on AI adoption, this one stays grounded.

Read the full recommendation in PlayNext →

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