Jared's Technology Podcast Network · Jared Rimer

Sans Institute talks about Technical Support Scams in January's Ouch! Newsletter

January 2, 2026·29 min·2 clips
A pop-up claimed Aisha's Windows was infected, leading her to call a fake tech support number and lose $375.
Jared Reimer discusses technical support scams, using the SANS Ouch newsletter to explain how scammers use pop-ups and SMS to trick victims into paying fees or granting remote access. He shares personal anecdotes and practical tips, emphasizing urgency, social engineering, and protection methods like two-factor authentication.

As heard by us

A direct reminder of how scam pressure builds once it reaches the screen.

This January 2026 SANS Ouch episode treats technical support scams as a clear warning with a solid sense of sequence: a browser pop-up opens the door, a fake refund call applies pressure, and remote access is the likely endgame.

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Why you'd press play

You want scam warnings that sound like a person, not a pamphlet.

Read the full recommendation in PlayNext →
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