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HR Works: The Podcast for Human Resources

HR Works Podcast: How to Talk, Manager to Manager w/ Kamaria Scott Pt. 1

·18 min·1 clip
Kamaria Scott, an IO psychologist, reveals how her early AOL experience sparked a career in solving people performance gaps.
The episode begins with host Erica Randall introducing Kamaria Scott, an industrial-organizational psychologist and chief performance strategist for Enetic. Kamaria recounts her early career at AOL in 1997, where she first observed the impact of effective managers during a chaotic transition. She explains how this experience led her to pursue IO psychology and work across healthcare, retail, grocery, and fintech organizations. Throughout her 20-year career, Kamaria consistently focused on identifying people performance gaps and developing solutions for people leaders. The conversation shifts to her podcast, Manager to Manager, which she describes as a love letter to people leaders, addressing their dynamic roles. Kamaria outlines persistent themes from her podcast: managers often wing it due to underpreparation, face low engagement themselves as they are stuck between senior leaders and frontline employees, and lack support despite being accountable. She emphasizes the importance of engagement, citing Blessing White's model, and notes that managers shape the day-to-day employee experience more than doctors due to proximity. Kamaria identifies barriers to turning engagement survey results into action, including managers' difficulty in interpreting data and a lack of organizational processes to drive plans forward. The episode also includes a promotional segment for Spark HR, an event in St. Pete Beach, Florida, where Kamaria will speak on engagement and enabling managers. Erica and Kamaria discuss how attendees will leave with actionable plans for both managers and HR. The episode concludes with a call to action for listeners to tune in for future episodes.

As heard by us

A grounded look at the shift from doing the work to leading through others.

This conversation centers on the shift from individual contributor to people leader, along with the strain of getting work done through others while still carrying personal responsibilities.

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Why you'd press play

When you want a plainspoken look at why managers can still feel unready.

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