Fail Wisdom Podcast: Turn Startup Failures into Success · Paul King: Startup Fail Wisdom: Insights from Founders and Entrepreneurs

Empowering Tech Accessibility and Building Community through Innovation

·1 hr 1 min·5 clips

High school digital mentors gain communication skills while providing company and tech help to lonely seniors in retirement villages.

Louise, founder of Peppermint IT and the IT Lady charity, shares her journey from a 30-year IT career to building a business focused on empathetic tech support. She discusses the challenges of rapid scaling, the pivot to sustainable growth, and her passion projects: bridging the digital divide for seniors and creating intergenerational digital mentor programs with high school students.

As heard by us

A practical founder story about accessibility, trust, and helping people build confidence with technology.

This episode traces how IT Lady shifted from a casual name idea into hands-on support for older people, from over-50s workshops to aged-care work and a hospital iPad lending program.

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Want a founder story that starts with tea, empathy, and a company name people remembered?

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