(#540) What To Do When Your WiFi Goes Out Working From Home (Remote Work Tips)

·22 min·2 clips

When a five-mile internet outage hits, how do you salvage a workday built entirely online?

The episode begins with Doctor TK describing a current internet outage affecting her home and a five-to-seven-mile radius, forcing her to adapt her workday. She explains her usual routine and how the outage disrupted plans to record content. She discusses initial troubleshooting steps, like checking for outages and using cellular data. She emphasizes the need for a backup internet plan, noting that local options like Starbucks and a community center also failed due to the same provider. She suggests using phone hotspots, tablets with data, or driving to areas with different providers. Doctor TK shares a specific challenge: a Zoom meeting with a team member where both had connectivity issues, leading them to switch to FaceTime. She advises identifying go-to locations like coffee shops, libraries, or co-working spaces, and keeping client contact information accessible offline. She recounts a past incident where Facebook and Instagram went down just before a live-streamed bootcamp; she quickly emailed attendees to redirect them to YouTube, retaining 60% attendance. This experience led her to abandon Facebook for live streams. She stresses the importance of email marketing over social media for reliability. Doctor TK recommends using a VPN like ExpressVPN for privacy in public spaces and adjusting client sessions for confidentiality. She highlights the need to backup client data regularly, such as exporting contact information every 90 days. She also advises making Google Docs available offline before events to avoid venue Wi-Fi issues, citing an example where clients lost sales due to poor connectivity. Finally, she encourages planning for prolonged outages by pre-downloading documents and invites listeners to share their experiences.

As heard by us

A neighborhood internet outage becomes a practical reminder to keep client contact and online work ready for disruption.

The episode frames a neighborhood internet outage as a remote-work continuity check, following a morning thrown off by service loss across a five-to-seven-mile radius.

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Why you'd press play

When the neighborhood internet goes down, you get a practical backup plan for keeping remote client work moving.

Read the full recommendation in PlayNext →

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