Developer Tea · Jonathan Cutrell

Behavior Change 101: Trigger, Incentive, and Ability

August 10, 2025·20 min·1 clip
Jonathan Cutrell reveals the three critical factors that determine whether someone will actually do something you ask.
Jonathan Cutrell explores a model for behavior change based on trigger, incentive, and ability, applying it to management and self-improvement in software engineering. He critiques naive approaches like mandating rules and explains how to design effective incentives, clear triggers, and reduced friction to foster lasting habits.

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Behavior change starts with the trigger, the incentive, and whether action is actually possible.

This piece treats behavior change like a practical systems problem, not a lecture about rules or willpower. It works best when it shifts attention to the trigger, the incentive, and whether someone can actually act on the request.

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Why you'd press play

Want a cleaner way to shift a stubborn team habit without guesswork?

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