Conversations (ABC) · ABC Australia

The GP clinic for patients often overlooked by society

April 8, 2026·50 min·3 clips
This GP asks homeless patients 'what do you want your life to look like in six months?' instead of starting with symptoms.
The clinic begins with uncertainty. Nada is a GP who might meet someone after seven missed appointments, then find several urgent problems waiting before there is even a clear first step. The Reverend Bill Cruz Clinic, active in Ashfield and Blacktown, puts medical care beside social support for people who are doing it rough. Some are almost invisible. The host makes that plain through patients without steady documents, language, nutrition, money or a way through ordinary systems. Nada does not dress it up. She describes general practice that keeps a person alive while housing, income, ID and treatment are still out of reach. Advocacy becomes part of the job. A patient who cannot argue her own case may need the clinic team to speak up, stay close and keep pushing for what she needs. The conversation keeps circling back to ID. For people who are homeless, Nada says a stolen bag or backpack can wipe out the papers needed for housing and income. Language makes the trap worse. The host notes that a woman with no English may not understand why ID matters, or what anyone is asking her to show. Fear sits underneath the forms. The guest imagines how frightening eviction would be for someone sick, vulnerable and unsure why her home had disappeared. The health detail lands hard. Asked about the woman's wider health, Nada says she had no teeth. By the end, the episode rests on small, useful kindness: easing distress, helping with Opal cards, lowering suspicion and making a doctor-patient relationship possible.

As heard by us

A Sydney GP clinic for the patients the system has no file for.

Dr. Nada Andrik is a GP whose patients often arrive with problems medicine alone cannot solve. Richard Feidler's conversation with her at the Reverend Bill Cruz Clinic -- a Sydney practice turning 40 this year, having just opened a Blacktown site -- moves quickly from the…

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Why you'd press play

When medicine has to start with an ID card, not a diagnosis.

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