Business Growth Lab · Samantha Riley
The Hidden Delivery Gaps Costing You Clients & Revenue with Filip Sardi
June 23, 2025·36 min·3 clips
Philip Sadi explains why 5% success rates in group programs are unacceptable and why he shifted his focus.
As heard by us
Retention often breaks in delivery and support, not in the content itself.
This episode is useful because it treats retention as an operations problem, not a content one. Philip Sadi makes the case that group programs often lose people in the handoff: too much onboarding, not enough direction, and support that keeps expanding until the founder becomes…
Why you'd press play
Fix the leaks in your group program before you add more content.
Listen to the show on